3. Learning objectives
When you have completed this session you will be able to:
Define Team performance
Know 3 basic questions to planning performance
Give a S.M.A.R.T goals
Identify three elements use to assess performance
4.
5. Team performance
Definition
performance that is externally
focused and concerns
meeting the needs and
expectations of outsiders
such as customers, company
colleagues or fans.
6.
7. Planning performance
3questions
Where are we? Where do we want to
be(when)?
How are we going to get there Wwh
8. Set S.M.A.R.T
objectives
Goals inspire a high team performance
9. Monitoring
Performance is assessed using measures such as
quantity, quality and time .Ways to monitor :
Milestones
Renegotiating /Rescheduling of objectives
Accountability
Revision of individual responsibilities
