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The Urge to be Important
The greatest urge in human nature is
the urge to be important - John Dewey
• Everyone wants recognition.
• Everyone wants to be taken notice
• No body likes to be by-passed.
The deepest principle in human
nature is the craving to be
appreciated. - Williams James
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Deepest Human Need
Next to food, man’s deepest hunger
is for appreciation.
People crave for appreciation and
encouragement
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Appreciating Others is
Essential:
Appreciation cannot come within. It can
come only from outside.Therefore we
must appreciable others.
Appreciation means rise in value or
estimation. When the value of a thing
rises the possessor is gratified.
The people who are not interested in
others have the greatest difficulties in life
and provide the greatest injury to others.
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It is Powerful
Appreciation is life boosting tonic.
It is a language which the deaf can
hear.
The blind can see.
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It is Natural
Appreciation is a flower of fine
character.
Appreciation is a flower of love.
Appreciation is the essence of
human kindness.
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Appreciation Gives
Strengths
Words of praise, encouragement,
gratitude, thanks-giving will radiate
energy.
A weak person can be praised into
strong one
A fearful heart into poise and power.
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Develop the best in a Man
Appreciation develop the best in a
man
Appreciation gives encouragement.
Appreciation stimulate people
– Nothing will stimulate a person more
than sincere appreciation and praise.
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Appreciation Helps you
Helps in daily life situations
– Family life, Social life, Work life
Helps in casual encounters
– Give warm compliment to even to a stranger
(waiter, cashier). It will work
– You can say,
• how nice person’s looks,
• how beautiful person’s dress
• how pleasing person’s voice,
• the likes you have not seen before
appreciation does not cost you.
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Giving Criticism
Giving criticism is easy but giving
complements is difficult.
Difficulties in giving complements.
Ability to give criticism is high. Ability to
give complement is low.
Mastered expressing criticism but not
mastered expressing appreciation.
Every one criticism learn to praise 5
complement a day.
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Difficulties in Giving
Complements
It is not very easy.
It is not safe. It may work against
you.
It may be risky.
It may be rejected.
It may be misunderstood.
It may not be welcome by the people
or society.
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Giving Complement is a
Behavior
It is a learned behavior.
– We must be assertive to give
complement, We need to practice
– It is not natural for all
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Reasons for not accepting
the complements
Childhood education.
We were told not to be boastful in
our talents.
It is embarrassing the people.
Not sure about the complement
(fair/genuine).
It can be annoyment.
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Responding to Complements
We must learn to accept the
complement.
Never dismiss complement.
Try to smile and say “Thank
you.”
Learn to receive prize openly.
Accept complement without
embarrassment.
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Do’s and Dont’s
Avoid brush-off such as
– It was nothing.
– It is not my work.
– It is only the doctor’s help
– It is because of others.
– I am not very good really.
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Do’s :
Accept complement gracefully and
assertively.
Examples 1/2
–Thank you for your complement.
–I have been working really hard
……
–I am glad to notice it.
–I am glad you liked it.
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Accept complement gracefully and assertively
Examples 2/2
– I like trying new………
– Yes I wanted to produce ……..
– It is nice to know it is succeeded.
– Thank you so much, I didn’t even realize.
– Thank you, I am pleased to hear …….
Do’s
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Accepting Complements
Rule
Show your feelings pleasure when
receiving complements.
By words, facial expressions, smile,
etc.
Examples
– Thanks for telling me.
– It is encouraging to know.
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Ways of showing appreciation:
Make other person feel important, get
elated, highly spirited.
Ask for his opinion
Show him you respect his ideas and
opinion
Show interest and value his opinion
Show appreciation of others intrinsic
qualities.
Show what you have:
– If you love show that you love. No use of
showing “I love you” in tomb-stone.
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Four Steps
– Specifically tell or link what the person
did right
– Tell how you feel about what they did
– Tell them what its shows about them
– Tell them you the type of person of
some quality
• E.g.
– You are perfect; That is why you are successful
in life
– Your xxxx is xxx; That is why you are xxxx
Appreciation Steps
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Appreciation Step
If you want to get what you want tell
the person gently and kindly:
– how good he is.
– How much you think of him
– what a fine person he is
– how much others like him
– tell the good you know of him.
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Examples of Effective Praise
Nice Work Making your bed
Well Done You put away all the
toys
I Noticed Your helped your
sister get a drink.
That was kind
I’m Glad
Good Try
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Avoid Split Praise
Split complement
– One part complement other part
criticism
Comparative complement
Negative comparison
Using ‘BUT after positive -bad
Using ‘BUT after negative -good
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Terms Used in Appreciation
Recognition,
Compliments,
Appreciation,
Praise,
Encouragement,
Adoration,
Motivation,
Admiration,
Notice,
Commendation,
Attention
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Ten Tips For Effective
Appreciation
Complements must be
given immediately
Complement must be
given regularly
Complements must be
given frequently
Complements must be
given consistently
Complement must be
specific (behaviour
achievement)
You must make other
person feel it and
value
Give complement
assertively
Feel good in giving
complement
It must be natural and
spontaneous
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Work Situation - Praising
Praising is a powerful motivator any
company can afford
Praising will never break a
company’s budget
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Work Situation
Appreciation from the manager is the
one of the incentive the workers want
most
58% of the workers said they are not
praised
Managers are busy; no time to praise
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Tips
Making praise is part of your habit to
do list
Be prompt
Praising becomes more effective
when it comes soon after
The desired behaviour is displayed
Be sincere. It is not sincere you will
only sound manipulative
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Tips
Be positive, People under at praise
with the concluding note of praise
– E.g You did a great job but there are few
typing errors
Post pone the corrective feed back
another time