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We don’t surf the
 web anymore –
   we poke it.
Vocabulary 2.0
Then (1.0)         Now (2.0)
Surf           >   Subscribe
One way        >   Two-way (+)
Transactions   >   Relationships
Contact        >   Buy
Read           >   Create
Forward        >   Share
Outbound       >   Inbound
Aussies are being social

• 4 in 5 Australian online
  users have interacted in a
  social space in the last year
• 2 in 5 have interacted with
  a company in a social space
• Nielsen Social media report 2010
Australian usage of social media




• Nielsen Social media report 2010
Popular social media sites for
                    Australians




•   Nielsen Social media report 2010
Where it started

People connecting
 with people using
    technology
How your organisation can use it


Brands connecting
  with consumers
 using technology
Three sides to social marketing

Listen     Participate    Evaluate
How does social
 media stitch
  together?
Website




         $

Forums
Is Social media just creating a
                  better mouse trap?




Webtrends- http://blogs.webtrends.com/blog/2009/12/10/social-microsites-building-a-better-mouse-party/
Open your
ears before
 you open
your mouth
GROW BIGGER EARS...
Social Media can
  be measured
Privacy still
 matters – but
  nothing has
really changed
Keep being
creative in how
you use social
    media
• Twisitor Centre
  (Wollongong)

• NGA Queue Watch
  (Masterpieces)

• 72 hr tweet trip
  (Virgin 4320 LA)
Who are you
talking to: are
  they digital
immigrants or
digital natives?
You can spend
money in social
    media.

Graduate from
 FreeSchool
Real Time requires
    Real Time.

   What is your
    marketing
  time budget.
Don’t forget to
   plan...
Monitor but don’t
 waste time with
      fads
Don’t do Social
    media...

Be social in media
Future trends (the week after next)
• Mobile device ownership on the rise
• Broadband speeds in Australia improving
• Social media sites maturing
• Digital natives are growing up and getting jobs
  and money
• Marketing and comms. professionals are
  learning the value of social media
Final thought for the day


Advertising is about
 showing off, Social
 marketing is about
    showing up.
You want to see this
presentation again right?

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       www.Threesides.com.au/blog
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