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Introduction to Twitter for
Training and Development
       Organisations
   Australian Institute of Training and Development ACT
         July 2012 – Wisdom Learning Canberra

                     Todd Wright
                www.threesides.com.au
The fastest, simplest
way to stay close to
everything you care
about.

Twitter.com
www.threesides.com.au

www.Facebook.com/threesides

www.Twitter.com/threesides

www.slideshare.net/threesides
Overview
•   Social media usage and Connected consumers
•   Australia + Twitter
•   Twitter Terms
•   5 ways to enhance your learning efforts
•   Making good choices
•   Managing and evaluating
•   To do list
Social Media
  Usage
62 %
            Aussie
Internet users who
  have gone social
             Source: Nielsen Nov 2011
7 hrs & 30
mins each
week
‘invested’
             Source: Nielsen April2012
217
Australia +
  Twitter
• 1.8 million Australian users
• 66% of Australian Twitter users are male
  and 34% female. (US 52% M/ 48% F)
• 34% of Australian users are aged 45 – 54
• 1 in 6 facebook users Tweet
• The 45 – 54 range is the most well-
  represented age group on Twitter in
  Australia, totalling 34%.
• 67 million Twitter page views AUS/month
                             (margin media april 2012)
Global flows of tweets




http://mashable.com/2012/01/09/tweets-by-country/
1 billion tweets
 every 5 days
  worldwide in
       2011
Are you techy?
It’s not about
 technology..
It’s still about people
                (right?)
The ‘three sides’ to social marketing

                       LISTEN




            EVALUATE            PARTICIPATE




           • Build your network - LISTEN
     •Engage with your community - PARTICIPATE
         •Track and analyse - EVALUATE
Social Media
    Tools
x
#Twitter Terms
SanFrancisco 2006
    Username
    Profile Pic
  # (Hash Tags)
  140 characters
      Follow
      Tweet
     Retweet
 Direct messages
      Trends
March 21st 2006 – the first tweet
www.twitter.com/threesides
5 ways to enhance
 your Training and
Development work
    with Twitter
#1 Discovery
(people, organisations, information)
#2 Ideas and
    Inspiration
(content, opinion, insight)
#3 Support an
       Event
(Before, during, after)
#4 Be    a thought
        leader
(create, share, influence)
#5 Stay
       connected
(students, trainers, RTO’s, institutions)
Developing our ‘Social media’ voice


•   Talk like a person – not a brochure
•   Sound like your business and yourself
•   Add value to the discussion
•   Work out when you need to respond
    and when you don’t
Things to avoid
•   Selling and shameless promotion
•   Negativity
•   Being a recycling centre
•   Slow responses
•   Asking questions without replying
•   Over posting
•   Talking about yourself
•   Not setting a time budget
Building,
Managing &
Evaluating
https://business.twitter.com/
http://mashable.com/guidebook/twitter/
http://wefollow.com/twitter/australia
http://klout.com/
http://australia.gov.au/news-and-media/social-media/twitter
www.Hootsuite.com
www.sproutsocial.com
Twitter – TO DO LIST
1.   Create a personal twitter account
2.   Customise and personalise
3.   Search for people and orgs to follow
4.   Post your first tweet and break the ice
5.   Find useful info to share and retweey
6.   Discover topics via #tags
7.   Evaluate the opportunity for
     your organisation and take on
     twitter for your business
Social media – TO DO LIST
1.   Set your objectives
2.   Pick your platform
3.   Create great content
4.   Engage in multiple ways
5.   Budget your time
6.   Evaluate and adapt
7.   Enjoy the experience
Remember:
 Make it more
about them than
      you.
@threesides
 Let’s do it.

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Threesides-TwitterForTrainingAndDevelopment-AITD-july2012