tibbr provides out-of-the-box integrations to Oracle, SAP, Salesforce. com, and Microsoft SharePoint, while also making it easy to incorporate homegrown or custom applications Download “tibbr: Intergration” to see an overview of the tibbr Architecture, and also highlight the four key method for integrating applications and systems of record with tibbr’s social computing platform For more information, please visit http://www.tibbr.com/

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tibbr | Now, the Information Finds You.
- tibbr Integration

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tibbr Integration: Get More from Your
Existing Enterprise Systems and Improve
Business Process
tibbr empowers IT to integrate the enterprise systems and data that
your employees rely on every day to get their job done. With a web-
oriented architecture, a robust REST API and the tibbr Event Streams
Framework, tibbr allows you to marry enterprise social computing with
the critical business processes that propel your organization forward.
tibbr provides out-of-the-box integrations to Oracle, SAP, Salesforce.
com, and Microsoft SharePoint, while also making it easy to incorporate
homegrown or custom applications as well. By pulling key events and
data from these systems into tibbr – and tying them to relevant Subjects
in the tibbr social architecture – your employees can collaborate more
efficiently and serve your customers faster.
You can also deliver tibbr inside of other applications. tibSmartWidgets
deliver relevant streams from tibbr as your employees execute key
business processes.
This document will provide an overview of the tibbr Architecture, and
also highlight the four key methods (REST, ActiveMatrix BusinessWorks,
Event Streams and tibbrAnywhere) for integrating applications and
systems of record with tibbr’s social computing platform.

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Integration Type Benefits Example
REST API Loosely coupled, language
agnostic integration
Tie updates to relevant
Subjects in tibbr.
Receive updates from your
document management
system when people check-
in/check-out content.
ActiveMatrix BusinessWorks Current TIBCO customers
leverage custom built
integrations and messages
by pulling them into tibbr.
Give employees critical
updates from your
enterprise service bus as
they happen in real-time
Receive fine-grained
updates – such as when a
shipment is being delayed
– and users can serve your
customers faster.
Event Streams Framework Enable end-users to
configured updates they
want from your enterprise
systems.
Bi-directional integration
that lets users take action
in other enterprise systems
without leaving tibbr.
Receive and review
expense reports inside
your tibbr stream, and act
to approve them without
leaving tibbr.
tibSmartWidgets Bring tibbr to other
enterprise applications,
enabling power users to
keep relevant colleagues
and information right at
their fingertips.
Easy to embed and simple
coding (copy and paste in
relevant Subjects or People
IDs you’d like to render in
the stream).
As your HR team accesses
key tools in their HRM
system, pair it with the
“HR” subject tibbr
SmartWidget.
As your marketing
people update content
in SharePoint, pair it with
a tibbr SmartWidget for
“Sales Collateral.”

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tibbr Architecture: An Overview
Whether deployed on-premises or in the cloud, tibbr runs on a web-
oriented architecture with RESTful APIs that make it easy to integrate
data and systems in and out of the social computing platform. By
integrating with active directory and your single sign on systems, tibbr
makes it easy to populate your tibbr instance with rich user data just
hours after deployment.
Key Components of the tibbr Architecture
The tibbr server (Apache Tomcat) manages all the core tibbr services,
including users, messages and filtering. The server provides a clear
and secure Representational State Transfer (REST) interface. This allows
clients, events streams and utilities to utilize the HTTP protocol to
interact with the platform, making integrations with tibbr development
language agnostic. All content stored in the tibbr server is stored in the
database via Java Database Connectivity (JDBC).

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Web Client. The tibbr web client is a rich interface that runs on all the
major browsers and utilizes HTML, as well as Web 2.0 technologies like
Asynchronous JavaScript and XML (AJAX). Web browsers can access the
interface over either HTTP or, for added security, the HTTPS protocol.
Mobile Clients. tibbr has native apps for iPhone, BlackBerry, and
Android that connect with the tibbr server over the REST API, allowing
them to communicate over both HTTP and HTTPS for added security.
Command Line Interface. The CLI allows utilities to access the tibbr
server through the REST API to help manage tibbr deployments, in the
same way that mobile and web clients do.
Cache Server. tibbr utilizes a cache server to cache wall information
for a specific interval. In doing so, tibbr can respond quickly to client
requests and minimize the database load..
tibbr Search. tibbr runs on Apache SOLR search, a powerful open
source search engine. This will enable searches through tibbr messages,
subjects and people.
The tibbr event stream runner is a daemon process that runs the
event streams configured by you on a scheduled basis. Events can be
matched to relevant Subjects in tibbr.
Chat Server. The chat sever is run on Prosody, a flexible
communications server for Jabber/XMPP. This enables tibbr Instant
Messaging.
SMS Gateway. This enables you to send and receive text message
notifications from tibbr. tibbr supports Clickatell and Twilio.
E-mail Server. tibbr utilizes a Simple Mail Transfer Protocol (SMTP)
server to push out e-mail notifications and for account management
e-mails. tibbr supports server connections in both Secure Sockets Layer
(SSL) and non-SSL modes.
Lightweight Active Director Protocol. tibbr integrates with your
company’s active directory to authenticate users and retrieve user
profiles. You can also read user information from LDAP to populate the
tibbr database.
Security Assertion Markup Language (SAML). tibbr can integrate with
any SAML-based single sign on system.
Database. tibbr stores all of its content in a standard rational database,
and creates the necessary schema inside the database that is configured
during the installation process. Supported tibbr databases include
Microsoft SQL Server 2008, MySQL 5.x, and Oracle 11g Release 2.

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The tibbr REST API: Integrate What Matters
The tibbr REST API makes it easy to integrate enterprise applications
written in any language. Virtually every part of the tibbr interface
-- including subjects, user profiles, tibbr posts and streams -- can be
accessed via the REST API to interact with other enterprise applications
and systems.
Because the tibbr REST API adheres to the HTTP and XML protocols,
it’s easy to pull an event from an enterprise system into a pertinent
tibbr Subject. So as an example, if you wanted to publish events from
your business intelligence system in tibbr, you could tie to them to the
Subject for “Business Analysts” (or any Subject of your choosing).
Common Objects inside tibbr
Assets (file attachments, message time stamps, and images)
Links
Messages (tibbr Posts)
Message filters
Subjects
Users
REST API Methods
The tibbr API makes it simple to use HTTP-based methods like “put,”
“post” and “delete” to manage the various actions and activities of
your integrations to the platform.
REST API Methods inside tibbr include:
Create, follow, and update users and subjects
Retrieve details on users or subjects
SAML authentication (log-in/log-out)
Posting, liking, starring, and deleting messages
Adding, deleting and retrieving user and subject followers
Search for messages, subjects and users
The tibbr REST API is bi-directional. So if you’d like to pull events from
tibbr into another application, this can be done with the objects and
their methods listed above. Detailed REST documentation on these
methods and objects can be found at http://docs.tibco.com/ under
“tibbr.”

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ActiveMatrix BusinessWorks: Bring Your
Custom Business Integrations and Processes
into tibbr
If you’re a company that leverages TIBCO’s Enterprise Service Bus to
build integrations across your company’s core systems, now you can
incorporate those messages and process flows as posts inside tibbr with
the BusinessWorks plug-in for tibbr.
The BusinessWorks Plug-In for tibbr: How it Works
Using the plug-in is easy, and requires a few simple steps:
1. Install the plug-in into the BusinessWorks designer.
2. As you construct a specific business process that’s destined for
specific systems and databases, now you will have the option to
point it to tibbr as well.
3. Set rules for sending to tibbr, and what Subjects and Users receive
the update to ensure relevance.

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Example
One tibbr customer is a shipping cargo company based in
Asia. With 6,000 employees and 1,000 partners, they needed a
central place to collaborate and learn about the status of cargo
shipments. Using the tibbr plug-in for BusinessWorks, they were
able to push updates from their track and trace system into tibbr.
Now, employees receive updates in tibbr about shipment delays,
and are able to serve customers faster.
Since launching in January, tibbr customers have already utilized this
critical integration point.

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The tibbr Event Streams Framework
tibbr Event Streams provide a powerful way to enable integrations with
your core enterprise systems, while at the same time enabling end-users
of tibbr to configure the updates and events that matter most to them
right from the main user interface.
There are two types of event streams
1. Work Streams are server-based integrations with your enterprise
applications
2. Life Streams are browser-based integrations that connect to
applications on the Web.
tibbr Work Streams: What They Are and How They Work
Overview
tibbr Event Streams are each a tibbr plug-in that integrates with a
specific enterprise application of your choosing. To communicate
with, and deliver, the data into tibbr, tibbr leverages the tibbr
event stream runner, a daemon process that runs the event
streams configured by you on a scheduled basis. Events streams
can be matched to relevant Subjects in tibbr, so you deliver data to
the right people at the right time.
By default, Event Streams aren’t made public. To share them inside
your tibbr instance, you’ll have to explicitly add users or choose to
make them public.

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Built on a Ruby framework, you can use any editor to create
custom applications and connections to the tibbr platform that can
be accessed via the tibbr web client.
tibbr provides you the with proper templates, syntax and scripts to
edit and register the application inside your tibbr instance.
As you build your new application, you can map it to the tibbr
application template that will users to customize their event
streams later.
The Event Streams Process
A tibbr Administrator registers a New Event Stream application
The event stream runner sends the applicable events to the tibbr
activity stream, where end-users can collaborate around those
events.
Some plug-ins work bi-directionally -- enabling users to send
information back to the system being displayed in that Event
Stream.
You can make the Event Stream available to everyone across your
company, or by mapping to particular subjects, a smaller subset of
users.

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Today, tibbr features pre-built event streams to the following
applications:
Oracle (Expenses and Order Management)
SAP (CRM and ERP)
Salesforce.com (CRM)
Life Streams: Bringing the Consumer Web Securely Into tibbr
Some organizations allow their employees to access consumer social
networks like Facebook, Twitter and LinkedIn while at work. With tibbr
life streams, users can click to “enable” the social networks they log-
into. After, they simply log-in with their credentials, and they can toggle
to these networks inside tibbr.

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tibSmartWidgets is an embeddable, pre-built gadget that allows you to
embed tibbr securely inside other applications. With tibSmartWidgets,
users of enterprise systems can access their content, Subjects and
colleagues right within the context of where they’re working and helping
execute key business processes.
tibSmartWidgets allow you to embed:
Wall Messages
Subject streams and hierarchies
tibbr search
Because tibbr provides you with the javascript for the SmartWidgets,
they require very little custom coding, and that you merely copy and
paste in the proper objects and messages from tibbr that you’d like to
surface.
For example, if you had a Human Resources Management Application,
you could embed a tibSmartWidget that pulls into the feed from the
“HR.Team” subject in tibbr. As members of the HR team execute key
business processes in their HRM system, the colleagues they need are
right at their fingertips.
To make this work, you simply alter the web address inside the
tibSmartWidget.
http://your_tibbr_domain/a/gadgets/subbject_messages.html.
tibSmartWidgets bring context and collaborative capabilities to users
that have to spend much of their day inside enterprise applications that
drive your business.
tibSmartWidgets: Bring tibbr into
Enterprise Applications

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When integrating system events and updates into tibbr, you can choose
to tie them to a specific subject. This not only ensures fine-grained
governance over who sees what data, but it also encourages relevance:
Only people inside your company see the events pertinent to their job
role.
For example, if you have a Microsoft SharePoint Library for “HR Policy
Documents,” you can pull relevant updates into your tibbr “HR”
Subject. Employees who follow that subject can see when a document
is checked in to that particular SharePoint library. Inside tibbr, they
can easily have conversations around the document, and suggest
improvements.
But tibbr also enables bi-directional capabilities. For example, in this
conversation, an employee collaborating with colleagues realizes he has
a more updated document to place into SharePoint. With the simple
click of a button, he can upload it to the proper library in SharePoint
right from the context of his tibbr Stream.
What tibbr Integrations Look Like

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tibbr pulls in relevant data from CRM, ERP and other transactional
systems as well.
From Salesforce.com, you could publish key events (such as
“Opportunity Created”), and empower people from outside your
sales team to give input on how you might win that account.
From SAP, you could send out an alert to your operations team
every time your most popular products deplete in inventory, and
click to replenish the stock from inside tibbr.
tibbr’s Oracle Expenses Event Stream pulls in updates every time
a relevant employee files an expense report in Oracle. With tibbr’s
bi-directional capability, you can view the expense report and
approve it without leaving your event stream.

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Ultimately, these integrations save your people time. The average
computer user checks e-mail or changes windows nearly 37 times an
hour. For workers without a computer, they often need to ask colleagues
or receive periodic e-mail updates from these systems long after the
key events. With tibbr’s native mobile applications for iOS, Android, and
BlackBerry, now they can stay in the know and help close the loop on
key business processes.
Conclusion
To learn more about how you can integrate your key systems of record
at tibbr, contact your TIBCO sales rep or contact tibbr@tibco.com today.