New presentation is here: http://www.slideshare.net/timetoact/timetoact-web-cms-extension-for-ibm-connections-v
How to Enhance IBM Connections with Web Content Management Capabilities
Presentation of the Web Content Management Extension for IBM Connections (XCC). The product brings essential Web Content Management capabilities to IBM Connections without the need to integrate and run two systems. Features include a customizable IBM Connections homepage, multilevel content navigation, news & event overviews, link lists & quick links, and static content. All content can be personalized by any profile attribute (department, location, etc.).
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1. Web Content
Management Extension
for IBM Connections
Integrate Top Down Communication with Peer-to-Peer Collaboration
Im Mediapark 2, 50670 Cologne
www.timetoact.de/xcc
2. Web Content Management Extension (XCC)
Team Members
Felix Binsack (XCC Product Idea & Sponsor)
+49 221 97343-10
felix.binsack@timetoact.de
Babett Schäfer (XCC Consultant, QA)
+ 49 221 97343-38
babett.schaefer@timetoact.de
Philipp van den Boom (XCC Inside Sales)
+ 49 221 97343-66
Philipp.vandenBoom@timetoact.de
Support Hotline
XCC-support@timetoact.de
+ 49 221 97343-53
XCC Architects & Developers
3. User Generated Content & Social Software
Outpace Managed Content & Web CMS
100%
Managed Content / Web CMS
User Generated Content / Social Software
75%
50%
Information in Corporate Intranets
25%
0%
1997
2002
2007
2012
4. Web Content Management and Social Software
are Antipodes of an Integrated Intranet
Web Content Management /
Internal Communications
Top Down / 1:n Communication
Approved Content / Directives
Communication of (Management)
Ideas and Opinions
Important Information stays on Top
Pixel Perfect Layout
Dedicated Authors / Webmasters with
Intense Training
Set as default Homepage
by Policy
"Management’s Intranet"
Social Software /
Peer-To-Peer Collaboration
Bottom Up / n:n Communication
Unofficial Content
Formation of
Ideas and Opinions
Popular Information stays on Top
Form Follows Function
Everyone is an Author with
no / little Training
Set as default Homepage
by Employee
"Employee’s Intranet"
5. Keeping Web CMS and Social Intranet separate
might cause Schizophrenia for Authors and Users
How should managers communicate,
as themselves or thru internal communications?
Where should employees look for content,
in the Web CMS based Intranet or in IBM Connections?
6. Communication and Enterprise 2.0 ...
two Visions, one Project ?
Pretty and
colorful
Functional
and
integrated
(Adopted from Detecon @ IOM Summit 2013)
9. How Do You Integrate Top Down Communication
with Peer-to-Peer Collaboration?
Top Down
Communication
Web CMS
?
Peer-To-Peer Collaboration
Social Software
11. CMS Vendor Approach:
Add “some” Social Software Features
Web Content Management
STOP
No User
Generated
Content !
Social Software Features
12. IBM Connections “standalone” Approach
IBM Connections
STOP
Web Content
Management
not integrated !
Document Management (CCM, i.e. FileNet 8)
Custom Apps (iWidget, Open Social Gadget, OAuth, …)
14. Web CMS Extension for IBM Connections
IBM Connections
Truly
Integrated
User
Experience
!
NEW
Web Content Management Extension
Document Management (CCM, i.e. FileNet 8)
Custom Apps (iWidget, Open Social Gadget, OAuth, …)
16. IBM Connections
Web Content Management Extension for IBM Connections
Newsover
views
TopNews
Eventoverviews
Links
Navigation
Clippings
…
Leverage & Utilize IBM Connections
Access Management, Approval, etc.
Comments, Discussion, Recommendations, etc.
Content Storage, Search, etc.
Blogs
WiKis
Events
Files
Media
Bookmarks
…
23. Web CMS Extension Options I
Web CMS and Activity Stream on
same page. Managed Content is seen
every time Activity Stream is viewed.
Enhance the Connections Homepage
with a Web CMS Section above the
Activity Stream
Push Information –
Web CMS Extension
NEW
IBM Connections
Activity Stream
CNX
Widgets
24. Web CMS Extension Options II
Web CMS and Activity Stream on
same page. Managed Content is seen
every time Activity Stream is viewed.
IBM Connections
Activity Stream
Web CMS
Extension
NEW
CNX
Widgets
Enhance the Connections Homepage
with a Web CMS Section next to the
Activity Stream
25. Web CMS Extension Options III
New Homepage with Web CMS.
Managed Content is seen
at least once a day.
Push Information –
Web CMS Extension
NEW
IBM Connections
Homepage with
Activity Stream
& Widgets
1. New Homepage with managed
Content from Web CMS
Extension
2. ‘Old’ Connections Homepage
with Activity Stream & Widgets,
rename to whatever you call your
‘Connections internally
26. Web CMS Extension Architecture
CMS Homepage(s) contain
CMS Widgets and
Navigation with Drop-Down Menu (optional)
Links
Top News
IBM Connections Widgets (optionally)
CMS Widgets display
Department News
Regional News
News Channel Widget
My Communities
HR News
Clipping Widget
(e.g. Stock Quote)
Marketing News
Weather Widget
Events
content created and managed in IBM
Connections Communities
(Blogs, Boomarks, WiKis etc.)
content retrieved from external
sources (Atom & RSS Feeds,
Clipping, iFrame)
CMS Widgets can be
personalized…
Static Content
(e.g. Hotline)
27. Personalization
Navigation (optionally personalized)
Company News
(Not
Personalized)
Department News
(Passive
Personalization
thru LDAP /
Profile Field)
Regional News
(Passive
Personalization
thru LDAP /
Profile Field)
Widget ABC
(Active
Personalization
thru Custom
Profile Flied)
Widget XYZ
(Active
Personalization
thru Custom
Profile Flied)
Weather Widget
(Active
Personalization
with Cookie planned)
All Content from IBM
Connections can be
personalized
LDAP Profile based
Personalization
Custom Profile based
Personalization
A planned iFrame Widget will support a
‘cookie based personalization’ too.
28. LDAP Profile based Personalization
Any CMS Widget can be
personalized by profile
fields populated by LDAP
(passive personalization)
Team
Division
Business Unit
Language
Region
…
29. Custom Profile based Personalization
Any CMS Widget can be
personalized by profile
fields with personal
preferences (active
personalization)
BU Preference
Location Preference
…
30. Mapping Connections Communities to Web CMS Widgets
IBM Connections Communities
Web CMS Extension Page
Internal Communications Community
(-> Communications Department and Management)
Navigation with Drop-Down Menu
Links
(personalized,
aggregated)
Top News
Business Unit 1 Community
(All BU 1 Employees)
Business Unit 2 Community
(All BU 2 Employees)
BU 1 Sub Community
(-> BU 1 Management)
BU 2 Sub Community
(-> BU 2 Management)
Region A Community
(All Region A Employees)
Region B Community
(All Region B Employees)
Business Unit
News
(personalized)
Regional News
(personalized)
HR News
Clipping Widget
(e.g. Stock Quote)
Marketing News
Region A Sub Community
(-> Region A Management)
Service Unit News
My Communities
(CNX Widget)
Weather Widget
Region B Sub Community
(-> Region B Management)
Service Unit I Community
(All SU A Employees)
Service Unit II Community
(All SU B Employees)
SU I Sub Community
(-> SU II Management)
SU II Sub Community
(-> SU II Management)
Events
(personalized, aggregated)
Static Content
(e.g. Hotline)
31. Multiple Web CMS Pages
Tab 1
Tab 2
Tab 3
Tab 1
Tab 2
Tab 3
Tab 1
Tab 2
Tab 3
Tab 1
Tab 2
The Web CMS Extension
can manage multiple Web
CMS pages
Pages can be linked with a
custom navigation*
Tab 3
* Requires custom html / CSS as of now, will
become a standard feature with later
releases.
33. Widget Overview
Website Customization
Navigation
Top News Widget
News Channel Widget
Embedded Experience
Quicklinks Widget
Single News Widget
Clipping Widget
iFrame Widget
Personalization
Events Widget
IBM Connections Widgets
34. Website Customization
Website can be customized like the the Communities
Add CMS Widgets and IBM Connections with a click
Drag & Drop Widgets to their place
Add / Remove Activity Stream
Add / Remove Horizontal Navigation Bar
35. Navigation
The Navigation is created with a Connections Wiki
Navigation can be modified by drag & drop of WiKi pages
Navigation entries open Wiki pages or external URLs
Up to three levels are displayed
37. Top News Widget
Large picture
Headline, date and
abstract
The content is created
with one blog entry
38. Top News Widget - Settings
Can be personalized
Includes one blog entry
Show first or individually
selected entry of a channel
Selection of blog and blog
entry with auto completion
39. News Channel Widget
1-10 News Channels
All Channels are always visible
(channels do not cover each other)
On mouse over slider buttons appear,
channel slides horizontally to older
news
Each teaser contains of a thumbnail
picture, headline, date and an abstract
40. News Channel Widget – Settings
Can be personalized
Include n community channels
Show all or only selected
entries of a channel
Define each channel name
41. Embedded Experience
News (i.e. blog entries) are
displayed in an “Embedded
Experience”
News are displayed with
Author and publishing date
Comments Display included
Liking enabled
42. Quicklinks Widget
Links display bookmarks from
communities in alphabetical
order
Links can be organized in tabs
Slider appears automatically if
tabs do not fit
43. Quicklinks Widget – Settings
Can be personalized
Include multiple community
channels
Define each tab name
44. Single News Channel Widget
One news channel or single
news can be displayed
Teaser contains of a picture,
headline, date and an abstract
- up to three more news linked
by headline
Comments and likes indicators
are optional
Link to “more news”
45. Single News Channel Widget - Settings
Can be personalized
Includes 1 community channel
On/off switch for likes and
comments
Show all or only selected
entries of a channel
46. Events Widget
Display of community events
Merges events from multiple
communities
Color coding for different communities
View by month, week and day
User friendly date picker
Display of current and remaining
days, weeks or month in the year
47. Events Widget – Embedded Experience
Embedded
Experience with
attendees and
comments
Mouse-Over with
short description
48. Events Widget – Settings
Can be personalized
Default view
(month, week or day)
Can include multiple
community channels
Each channel consists of all
events of a single community
49. Static Content Widget
1:1 display of a blog entry rich
text
Especially useful for any highly
formatted content
Include linked images as “buttons”
Include embedded videos
…
50. Clipping Widget
Extract content from an external
website, e.g.:
Stock price
News from company homepage
Requires some HTML/CSS/JS
knowledge
(currently in beta)
53. Personalization - Settings
Activation within each widgets
settings
Selection of profile field the
personalization will be based
upon
Enter a value and select a
channel for each value
Default channel as fall back
54. IBM Connections Widgets
Most IBM Connections “My Page” widgets
can be added to Web CMS pages
Mix CMS Widgets with IBM Connections
Widgets on one page
55. IBM Connections Widgets - Settings
Most IBM Connections
Widgets work on Web CMS
page
Title and size are editable
Functionality is defined by
IBM Connections
56. Approval Workflow with Community
Moderation
Activate approval workflow by
setting members of a
community to “Draft”
Members will have to submit
entries for review before
posting
Owners will get a mail with the
review request and a link to
the entry
58. Comparing a dedicated Intranet CMS to
CMS Extension for IBM Connections
IBM Connections
and a dedicated Web CMS
IBM Connections
with Web CMS Extension
CMS Features
Full featured Web CMS
Limited (Features see above)
Single Sign On for
CMS & Connections
Integration Project required
Single Sign On is given
Read Access Mgn.
External Read Access Mgn.
Managed thru Community access
Search Integration
Integration Project required
Integration is given
UI Integration
Integration Project required or Side by
side
Dedicated Authors with Training
Seamlessly Integrated
Activity Stream
Social (Commenting, Recommendations, Lists etc.)
No Integration
No Integration
Integration is given
Integration is given
Personalization
Project required
Based on Profile Properties
Authoring
Simple (Management Compatible)
59. Advantages of Web CMS Extension
Simplicity for Users and Authors
Readers do not need to choose where to search content, all content is available in one system. i.e. IBM
Connections
Authors do not need to choose a system to publish their content, all content is published in one system,
i.e. IBM Connections
Creating Content is really easy, no technical training required (i.e. management compatible)
Better Integration
User Interface integration is given, no integration project required
Search integration is given, no integration project required
Activity Stream integration is given, no integration project required
Social Integration (Liking, Commenting, Sharing, Popularity Measurement) is given, no integration
project required
Easier Implementation & Maintenance
Implementing Web CMS Extension and Adopting Layout in a week or less
Read and Author Access Management is given thru Communities,
no separate Access Management required
Personalization is really easy, no technical project required
No external Web CMS required
60. Web CMS Extension…
Typical CMS requirements from internal communications
departments
Default homepage for all users
Conventional multi level navigation thru content hierarchies
News must stay on top - as long as internal communications pleases
(i.e. news may not moved down as in the activity stream thru other posts)
News overviews should be illustrated with pictures from the news
Position any content according to its importance
Publish Link lists prominently
Simple Content creation, simple customization
Use rich collaboration features to (selectively) engage employees in discussions
All typical requirements call be fulfilled with a IBM Connections and
the TIMETOACT Web CMS extension
61. Web CMS Extension…
allows customers to
use IBM Connections as their default intranet homepage
use IBM Connections as their Intranet CMS
increases the benefit and value of their IBM Connections investment
utilizes IBM Connections for
simple content creation and storage thru blogs, bookmarks, events, WiKis
Access management, content approval
comments, discussion, recommendations etc.
does not require
Training for authors, content masters etc.
62. Web CMS Extension Architecture
Runs as an
application on the
IBM Connections
server
Easy to install
64. Web CMS Extension
for Mobile Apps *
New menu item in IBM
Connections Mobile App
(Android / iOS)
All Web CMS Widgets are
displayed in a serialized
order
NEW
* Beta, planned for Release 3.0 (Jan. 2014)
65. From our wish list…
Clipping Widget (currently in beta)
iFrame Widget (currently in beta)
Files Widget
CCM Widget
Atom / RSS Feed Widget
Chart Widget
More to come…
66. Background Information on TIMETOACT
Experience with and Offerings for
IBM Connections
and
Web Content Management Systems
67. TIMETOACT & Web Content Management
TIMETOACT has huge experience
with Intranets and Web Content
Management
First Domino based Web CMS in 1997
Development of the TIMETOWEB Web CMS
Many hundreds of web projects working with
internal communications and marketing
departments
71. Connections Administration Toolkit "CAT"
Intuitive Interface for the Administration of Connections
Benefits
Web UI for administration and configuration of IBM Connections
No wsadmin commands
No XML editing
Analyze and fix user synchronization problems
No in depth WebSphere skills required
Eliminates the complexity of Connections administration
Speeds up handling of administrative tasks
Unveils the hidden treasures of Connections administration
Reduces costs of operating IBM Connections and TCO
Administer Connections from everywhere, even with your iPad ...