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By Cara Erenben                                                            eSN Special Report
March 2009                                                                                                              eSCHOOL NEWS • 13




                                                          Why this paradigm
                                                          shift in IT isn’t just
                                                               lofty thinking




             Cloud Computing:
         The Economic Imperative
  What is cloud computing? There is an amusing video                     It seems cloud computing is still an abstraction. But the
on YouTube.com that tries to answer that very question.               term itself isn’t new. Anyone who has ever seen a
  The video’s author, an employee of a cloud-computing                network diagram has probably seen a cloud with arrows
company called Joyent Inc., asked that question to                    pointing to and from it. The cloud represents the
several top tech editors and CEOs at the Web 2.0 Expo                 network—either a local intranet, or the internet at large—
last May and pieced together their responses in a short,              and all the resources available on it. Instead of having
comical video.                                                        software that is stored and run on an individual PC, the
  One interviewee quipped that cloud computing is when                user taps into this “cloud” for his or her computing needs.
you’re using your laptop in an airplane at 40,000 feet. The              These days, cloud computing relates to the way IT
amusing, and rather telling, aspect of the video is that all          professionals design, build, deploy, and run applications
the interview subjects said something different.                      that operate in a virtualized environment.
                                                                                                       See Cloud Computing, page 14


A former eSchool News editor, Cara Erenben is now a freelance   This eSchool News Special Report is made possible with financial support from IBM.
writer who frequently covers education and technology.                                                               www.ibm.com/education
eSN Special Report
14 • eSCHOOL NEWS                                                                                                                                                      March 2009


                                                                                                                        Cloud Computing ...
   630 servers, one machine:                                                                                            continued from page 13
                                                                                                                            “IT as a service … is what cloud computing is all
   Cloud computing on a mainframe                                                                                       about,” said Hagen Wenzek, a senior strategist at IBM.
                                                                                                                            In the same way a utility company delivers electrici-
       An upstate New York college sees great eco-          Transparency                                                ty, natural gas, or water—you sign up, then don’t have to
   nomic advantage by running cloud computing on a                                                                      think about it any more—cloud computing delivers IT
   mainframe.                                                   Like all clouds, the technology behind Marist’s         services to the end user. Advocates of this service mod-
       On one mainframe, Marist College in                  interface is transparent. Students at Marist College        el say it’s simpler, faster, and cheaper for organizations—
   Poughkeepsie, N.Y., runs 630 virtual servers. Some       don’t think to themselves, “I’m logging into a cloud”       and the experience for the end user is also superior.
   of them are dedicated to computer sciences, some for     when they use their secure login.                               Concepts such as on-demand resources, utility com-
   web sites, and some for client and/or partner organi-        Anything students or faculty would do on a tra-         puting, virtualization, Software as a Service (SaaS),
   zations. The end users don’t know they are on a main-    ditional computer, they can do online through the           and Desktop as a Service are integral parts of cloud
   frame; they think they have their own server.            cloud, and usually with much greater convenience,           computing.
       “The advantage of using a mainframe is tremen-       at any time of the day, Thirsk said.                            “All of these bits and pieces are now finding their
   dous,” said Bill Thirsk, chief information officer at        They can register, take a course, look up grades, pay   way into a more comprehensive story that explains how
   Marist College. “One of the applications that we use     bills, search the library catalog, collaborate online for   IT is being delivered and consumed as a service,”
   for managing the school … requires 10 large servers      team projects, go back and forth in asynchronous con-       Wenzek said.
   to run the entire suite of programs. We didn’t buy       versation, post documents and presentations, and ac-            Characteristically, cloud computing is efficient,
   10 machines; we simply put it on our mainframe,          cess social-networking sites like Facebook.                 automated, and delivers standardized resources—all of
   which pre-existed.”                                          “They are not [aware] that they are on a cloud,         which can result in significant cost savings. Several
       A mainframe is highly efficient as far as the pow-   or a cloud configuration,” Thirsk said. “They are           U.S. colleges, universities, and K-12 school districts
   er, cooling, and floor space needed.                     [aware] that they log in with their login, and there,       are already reaping the benefits of switching to a cloud-
                                                            through our portal, is everything they are allowed          computing model.
                                                            to access.”                                                     The current economic crisis in the United States and
                                                                Marist College has some low-cost, thin-client de-       worldwide is pushing businesses and institutions to
                                                            vices from DevonIT Inc. installed in its student ser-       adopt this new way of running technology. In the pri-
                                                            vices office and some research labs. These next-            vate sector, spending on IT cloud services will grow al-
                                                            generation thin-client devices don’t have a hard            most threefold, reaching $42 billion by 2012, accord-
                                                            drive; the processing power and software is deliv-          ing to research firm IDC.
                                                            ered from the mainframe.
                                                                “The user doesn’t know [he’s] not using the desk-
                                                            top. It looks like Windows, it behaves like Windows,        ‘The cloud model offers a much
                                                            but there are no data stored there,” Thirsk said. “It
                                                            [requires] very, very low power usage, but you get          cheaper way for businesses to
                                                            all the functionality, network connectivity, band-
                                                            width, and everything you get from a very large             acquire and use IT,’ said IDC
                                                            computer. And, they are cheap.”
                                                                                                                        analyst and senior VP Frank Gens.
                                                            Extra security
                                                                Cloud computing offers an extra layer of secu-
                                                                                                                        ‘In an economic downturn, the
                                                            rity, Thirsk said, because data are not stored on lo-       appeal of that cost advantage will
                                                            cal machines. If someone steals a laptop or com-
      “My data center is only 2,000 square feet,” Thirsk    puter, the thief will not get any data.                     be greatly magnified.’
   said, “yet I have in total probably 630 servers run-         “Where we worry is if someone sticks a thumb
   ning in there. It takes your computing room, your        drive in it and tries to download data—[but] we have
   heating and cooling, your power requirement, and         routines to protect that,” Thirsk said.                         “The cloud model offers a much cheaper way for
   your processing requirement and puts them into what          Marist College has up to 7,000 people within the col-   businesses to acquire and use IT,” said Frank Gens,
   I call an extremely high-density services model.”        lege using the network. Overall, Marist manages 130,000     senior vice president and chief analyst at IDC, in a state-
      A mainframe that is virtualized into many small-      eMail accounts; however, not everyone logs in at once.      ment. “In an economic downturn, the appeal of that cost
   er servers does not need network switches, cables,           “The worst thing that could happen is the inter-        advantage will be greatly magnified.”
   additional electrical outlets, more UPS capacity,        net connection could go down through some                       The investment in technology infrastructure since
   racks, or any other additional equipment, Thirsk         provider. And that does happen from time to time,”          the turn of the century is also driving the trend toward
   said. It’s infinitely scalable, too.                     Thirsk said. “If you are a cloud provider or cloud          cloud computing: As school and business networks
      “The price tag is expensive. However, it’s much       user, and someone’s network goes down or their in-          have become faster and more robust, the capacity to
   less than buying server, server, server, server,”        ternet connection gets cut, you are out of business         deliver software and IT services through these networks
   Thirsk said. “The return on that asset is consider-      for a while until it comes back up.”                        to users on demand has increased.
   ably higher than doing one server at a time, one             Marist College has two internet connections, one            Moore’s Law has borne out for so long that we’ve
   switch at a time.”                                       primary and one backup, and it’s also a member of           moved into an age of digital abundance, where the cost
                                                            Internet2. During outages, the college implements           of technology devices for end users is fairly low, said
   iLearn                                                   speed restrictions for traffic going over the differ-       Michael King, IBM’s vice president of global educa-
       Marist College developed its own version of the      ent secondary routes. For security purposes, Marist         tion industry.
   open-source education platform Sakai, which it calls     College also monitors its network traffic.                      That fact has shifted IT managers’ focus from the
   iLearn. Through its cloud, Marist runs iLearn in-            “We worry about natural disasters, of course,”          initial cost of purchasing technology to the total cost
   ternally and distributes it to partner organizations.    Thirsk said. “What would we do if there is a flood,         of ownership (TCO) for operating and maintaining
       “We started to see that, very much so, we were of-   or an earthquake or tornado, or things like that—           the technology, King said. What’s important now to
   fering Software as a Service through our instructional   and that’s just a [function] of good data-center man-       schools is, how much electricity will it consume? How
   technology,” Thirsk said. “We developed it so not        agement and organizational readiness.”                      many maintenance technicians will be needed?
   only could a student sign up and take courses on-            Marist College shares a data center in Syracuse,            “It’s not the technology itself any longer, it’s the stuff
   line, but we could also host [the software] for other    N.Y., called NYSERNet, with a number of other               that goes around the technology [that is most important]—
   [organizations], where we simply create them an in-      colleges and nonprofit organizations. It also has one       and I think that’s an economic driver toward cloud com-
   stance and provide them access to our mainframe.”        main data center at the college and is building a sec-      puting,” King said. “Cloud computing is ultimately go-
       Marist College often helps other schools and col-    ondary data center in a new technology building,            ing to enable a significant transformation of education
   leges teach courses online, do online collabora-         Thirsk said. The college has three electrical grids         to increase quality, increase access to educational re-
   tion, and set up virtualization. “We are very much       on campus, so if one goes down, users can come              sources, and at the same time lower costs. It’s a very
   a hub,” Thirsk said.                                     up on another grid.—C.E.
                                                                                                                                           See Cloud Computing, page 16


This eSchool News Special Report is made possible with financial support from IBM.
www.ibm.com/education
IBM, the IBM logo and ibm.com are trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide. A current list of IBM trademarks is available on the Web at “Copyright and trademark information”




                                                                                                                                                                                                                                             GET AHEAD IN THE CLOUD
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eSN Special Report
16 • eSCHOOL NEWS                                                                                                                                                        March 2009


Cloud Computing ...
continued from page 14

fundamental shift, on the order of the shift toward the
PC computing model a couple of decades ago.”
How it works
    Cloud computing takes the complexity off the desk-
top—the software, operating system, and processing
power—and moves it into the cloud, which is a central
location.
    The experience is transparent to the end user, who is
not aware that the computing power is not coming from
his or her desktop computer. The servers at the cloud cen-
ter dole out whatever the user requests, whether it’s the
internet, software applications, his or her personal files,
or even supercomputing capabilities.
    There are multiple ways to implement cloud com-
puting.
    A school or institution can build and run its own data
center to power the cloud on campus. Or, if the school         Schools can host cloud services themselves—or outsource these functions to an IT provider.
can’t afford a mainframe computer or large server farm,
it can outsource that function to a hosting company and        technology, SaaS … is very, very attractive,” said Bill       to decide how you are going to scale that,” he said.
sign up for services delivered over the internet—elim-         Thirsk, chief information officer at Marist College.              Cloud computing can be highly energy-efficient,
inating the need to invest in robust hardware or install       “Instead of having to buy hardware and software li-           Wenzek said. Because software runs in the “cloud,” end
software.                                                      censes and pay for maintenance, [the school] can pay          users don’t need powerful machines with lots of pro-
    Kentucky’s Pike County Schools subscribes to an out-       some company or some organization a usage fee and             cessing power or memory. And scaled-down machines
side company for server capacity, software, and IT services.   get the functionality of a system [without having] to         use less energy than operating the equivalent number
North Carolina State University (NCSU) runs its own com-       own it.”                                                      of desktop computers.
puting cloud on a server farm consisting of 2,000 blade           For institutions that choose to construct their own            Efficiency also comes because a data center cen-
computers from IBM. Marist College in Poughkeepsie,            data center, this requires a big investment in staffing,      tralizes resources in just a few locations; the resources
N.Y., runs cloud computing on a mainframe.                     building space, and equipment—but the return on their         are standardized, meaning they consist of “like” com-
    “Marist decided to go for the very optimized, big          investment is significant, Thirsk said.                       ponents with the lowest possible number of variations,
mainframe that can slice and dice highly efficient com-           “The interesting thing about cloud computing is it’s       and the processes are automated.
puting resources,” Wenzek said, “while N.C. State has          not hard to develop a cloud. You take all your pieces             “Every manual step leads to increased complexity,
massive amounts of simple, cheap servers.”                     and parts, you interconnect them, and you make them
    “For a college that is not high-tech or invested in        work together as an information system. Then you have                           See Cloud Computing, page 18


   Virtual Computing Laboratory delivers IT resources on demand
       At North Carolina State University (NCSU), re-           lar characteristics, or would you like application soft-    which also results in a huge cost savings.
   questing IT services couldn’t be simpler, thanks to          ware? Or, would you just like to do calculations?               “With cloud computing, because of the way it’s
   cloud computing.                                                 “It really depends on how the end user wishes to        organized and centralized in roughly a few places,
       If, every Monday at 10 a.m., a professor needs 20        use it,” Vouk said.                                         you can actually manage, with one person, thousands
   computers that have Windows, Microsoft Office, and               The software also keeps track of who has asked for      and thousands of machines without any problem at
   SolidWorks on them, for instance, the professor simply       what resources, how long the reservations are for,          all,” Vouk said.
   goes to a web page and chooses from a menu to make           whether there is enough capacity to fulfill requests, and       NCSU has two to three full-time equivalents man-
   group reservations that repeat throughout the semester.      whether there are any conflicts—in which case, one par-     aging 2,000 blade servers and 30,000 student and fac-
       Using the same web page, a faculty researcher            ty gets a message to make the reservation in the future.    ulty accounts, which is considerably less than the
   could ask for a combination of an Apache server, a               NCSU has 30,000 students and faculty. “Half of our      school would need to manage software on desktop
   database server, and an application server. Or, he or        customers might be doing high-performance comput-           machines and in computer labs. Vouk estimates
   she could ask for a computational cluster or even a          ing jobs for our researchers or some other researchers      NCSU would need at least 10 to 15 full-time equiv-
   low-end supercomputer.                                       in the States, and the other half might be doing what       alents in that case.
       “That can all be done in a very smooth way by            we call single-seat or multi-seat,” Vouk said.                  “We don’t get rid of people, we simply have the
   essentially going to the web,” said Mladen Vouk, head            NCSU’s data center is made up of 2,000 IBM blade        same IT staff do the next advanced things that we
   of computer science and associate vice president for         servers, plus some other components to VCL that use         want to do,” Vouk said.
   information technology at NCSU. “For the end users,          HP or Sun machines. The data center is distributed              Having a strong network is crucial to the success
   it’s very easy to use.”                                      across four places in Research Triangle Park, N.C.          of cloud computing. NCSU has strong security and
       Faculty can pick applications, a platform or groups          “It’s not limited to blades, but we have found          authorization and monitors its network regularly.
   of platforms, or whatever they need for IT resources,        blades to be very, very efficient and cost-effective,”          “We have not had a single security incident,” Vouk
   and request them either right now or for some time           Vouk said. He estimates that one blade server can           said. “Someone may have accidentally infected [their
   in the future. The options presented in the menu vary        serve 25 students at a time.                                machine]—but they next time they reload the image,
   based on a user’s privileges.                                    Compared to a traditional computer lab, the             they are clean.”
       The cloud-computing software, or platform, that          school’s virtual computing resources and software               NCSU offers pilot accounts to others who might be
   allows this functionality is NSCU’s Virtual                  get more use, because they can be used 24-7.                interested in looking into VCL, Vouk said. Interested
   Computing Laboratory (VCL). Software as a Service                “You can use it anytime; you can use it from home,      parties can go to http://vcl.ncsu.edu to read more about
   (SaaS) is only a fraction of what VCL is capable of.         you can use it much later, you don’t have to physi-         VCL and to send a request for a test account.
       “The platform we use … allows you to construct           cally show up in the lab,” Vouk said, “so you increase          At NCSU, cloud computing has increased access
   any type of cloud you wish,” Vouk said. “You can             the efficiency and usage.”                                  to computing resources for all students. It’s easier and
   construct what we call a high-end terabyte cloud,                IT staff can buy software licenses based on actu-       more flexible, Vouk said.
   which is different, for instance, from an application        al usage, not the number of computers sitting in a lab.         “It really increases the productivity of both the
   cloud or something else.”                                    “In our case, if we know there are no more than five        students and the information technology personnel
       VCL is a general solution that asks: What would you      people using a particular piece of software at a time,      considerably. We have seen … both educational ben-
   like to use? Would you like a physical environment,          then we only need to buy five licenses,” Vouk said.         efits and technological benefits, in terms of savings,”
   would you like a virtual environment that has particu-           Managing a cloud system requires fewer staff, too,      he said.—C.E.



This eSchool News Special Report is made possible with financial support from IBM.
www.ibm.com/education
IBM, the IBM logo and ibm.com are trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at




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eSN Special Report
18 • eSCHOOL NEWS                                                                                                                                                       March 2009

                                                              happening out there,” Wenzek said.                            simplicity of the system also results in less maintenance,
Cloud Computing ...                                               Most students and faculty just want to use technol-       especially if cloud computing is outsourced. That means
continued from page 16                                        ogy tools and resources; they don’t care where these re-      fewer IT staff members are needed.
                                                              sources are located or who is delivering them. Cloud              Another advantage to cloud computing is being able
increased cost, and slower response time—all work-            computing makes it easy for them to do so. Faculty            to buy software licenses based on actual usage, not on
ing against the notion of simpler, faster, cheaper,”          members simply go to the web to request the IT ser-           the number of computers you have.
Wenzek said.                                                  vices they need for themselves or their students. From            Typically, cloud computing supports all types of de-
   On top of the servers in a cloud center, you install       a menu, they can choose the operating system, the soft-       vices. It is operating system agnostic and supports open-
cloud management software, which does everything              ware applications, and the server capacity they need,         source applications. In the case of Pike County Schools
from configuring and rationing resources to authenti-         and then they can schedule this request to repeat for the     in Kentucky, the district used cloud computing to trans-
cating users and cleaning up “dumb” terminals so the          entire semester, or as needed.                                form 1,400 old computers that were ready for surplus
computers in a lab are ready for the next user.                   “You look at that catalog, and you select what you        into fully functioning virtual machines. (See side sto-
   NCSU developed its own cloud-computing man-                want, and you press a button—and whoop, it’s there.           ry, page XX.)
agement software, called the Virtual Computing Lab.           It’s up and running,” Wenzek said. “I have my dis-
(See side story, page 16.) IBM’s cloud-computing so-          tance learning course. I have my administration sys-          Instant supercomputing power,
lution consists of Blue Cloud software running on             tem. I can run my payroll. All of that without even fuss-     on demand
iDataPlex servers.                                            ing with the IT department—that’s a fundamental shift             Most students and faculty are already familiar with
   “iDataPlex is basically a super-simple, very, very         for how you are using IT.”                                    public clouds, or consumer-based cloud services such
dense rack with a lot of blade servers in there,” Wenzek          Often, when someone needs additional server ca-           as those offered by Amazon, Google, Adobe, Expedia,
said. “That is one of the most efficient ways to build in-    pacity, it can take weeks or months to fulfill the request.   or Facebook. These clouds give users a login and ac-
frastructure for a cloud.”                                    You have to fill out procurement forms, place an or-          cess to specific software.
                                                              der, wait for shipping, and then set up and configure the         “Someone is giving you software, they are running
Public and private clouds                                     machine.                                                      all their own servers, you get an account, and those ser-
    Public computing clouds are open to anyone who                Cloud computing can fulfill that same request with-       vices are delivered to you. It’s a very low-cost way for
wants to sign up and use them. Private clouds typical-        in minutes. It provides a highly scalable, near-instan-       companies to deliver very high-valued services for
ly sit behind the firewall of an enterprise or university,    taneous way to deliver computing power or resources           you,” Thirsk said.
and only people within that organization have permis-         on demand. You just go to the web, choose what you                Amazon resells its idle computing capacity, outside
sion to access the cloud and its resources.                   want from a menu of available services, and then that         of the holiday rush, to computer users. Individuals can
    “There’s also something in the middle,” Wenzek            server is allocated as a virtual machine almost imme-         go onto Amazon’s web service, called the Amazon
said. IBM, for example, operates a cloud data center for      diately.                                                      Elastic Compute Cloud (Amazon EC2), sign up for
its customers. Multiple customers share the same in-              “That’s just a huge, huge difference from what we         server space, and pay by credit card. Amazon charges
frastructure, but each customer’s cloud is secure and         had before,” Wenzek said. “It’s a very different way of       10 cents per gigabyte, per month, plus transmission fees.
separated as though behind its own firewall.                  buying servers. You don’t ship the server anymore.            Users can terminate the service at any time.
    “It brings you the value of more efficiency,” Wenzek      Someone just automatically allocates capacity to you              “You can get it very fast, and you can get rid of it
said, “because we are able to share the same infrastruc-      that is equivalent to what you were ordering as a serv-       very fast,” Wenzek said. A service like this would be
ture with many other customers, and therefore it’s more       er, out of a huge data center that provides IT like a util-   useful for meeting temporary, high-capacity comput-
efficient. If you had your own small little cloud, [it] can   ity provides electricity.”                                    ing needs—such as executing research algorithms or
never be as efficient as a huge pool of IT resources.”            “Any time you streamline and standardize within           testing software—but it might be too costly or generic
                                                              your organization, whether it be in computers or              for most educational uses, he said.
Simpler, faster, cheaper                                      processes, you are going to save money,” Thirsk said.             The advantage of this kind of service is that you can
   “The overall experience of being able to stop fuss-            Cost savings come from centralizing and standard-
ing around with IT is one of the biggest shifts that is       izing computer resources and drawing less power. The                            See Cloud Computing, page 19




Advocates of cloud computing say it’s a secure, easily scalable way to deliver IT resources to students and teachers on demand.

This eSchool News Special Report is made possible with financial support from IBM.
www.ibm.com/education
March 2009                                                                                                                                           eSCHOOL NEWS • 19

Cloud Computing ...
continued from page 18                                         Subscription-based cloud helps
sign up for a thousand servers for just a few hours to run
an algorithm, without having to buy them and scrap them
                                                               Pike County extend computers
afterward. “Here, [the servers are] automatically allo-
cated to somebody else, and you just buy them for the
                                                               to more students
time you are using them,” Wenzek said.                             Through a subscription-based cloud-computing          processing power, the operating system, the software,
                                                               model, Kentucky’s Pike County Schools brought its         and the user’s files and data. All the user needs is a
Regulatory issues …                                            student-to-computer ratio down to 2 to 1 without          screen, a keyboard, and a communication device—such
and other concerns                                             spending millions of dollars.                             as a laptop, PC, mobile telephone, or some type of hand-
                                                                   “We were running into a case of [having a] lim-       held device—to access the virtualized desktop.
    Some state laws say it’s necessary to keep certain data,   ited budget, and still not wanting to cut back on             Pike County has 10,200 students and is the
such as health or employment records, inside a single ju-      our goals for our students as far as technology is        largest county geographically in Kentucky, cover-
risdiction. With a subscription-based cloud computing          concerned,” said Maritta Horne, the district’s chief      ing 700 square miles. The district has 27 K-12
model, the user doesn’t always know where the data cen-        information officer and director of technology.           schools, including two “day” treatment facilities and
ter is located. Many data centers are being built in loca-         “Purchasing machines was a problem,” Horne            three vocational and technical facilities. Sixty per-
tions that offer the best return on investment.                said. “If I were to purchase 1,400 machines, it would     cent of classrooms have “smart” classroom tools,
    “Iceland or Greenland is a fantastic location for a        be well in excess of $1 million for my district. It’s     including interactive whiteboards, projection de-
data center, because it’s cold and you have great inter-       just not feasible at this time.”                          vices, and document cameras.
net access, you have geothermal power,” Wenzek said,               With cloud-computing software from Desktone               With its cloud, Pike County serves up about 5,000
explaining that data centers generate a lot of heat and        Inc., the district transformed its relic computers that   desktop images. Every student who logs onto the serv-
use a great deal of energy to cool. “You need to make          were ready for the scrap heap into fast, fully func-      er gets a separate image, consisting of whatever they
sure that whatever you do is actually complying with           tioning virtual machines.                                 are working on or requesting from the server.
those laws.”                                                       The district could revive these old machines be-          Students have access to Microsoft Office, por-
    A powerful, secure, and reliable data center and net-      cause cloud computing eliminates the need for a           tals for education software, and storage space for
work are essential to the success of cloud computing.          hard drive on the local computer. In a cloud envi-        their work. Teachers have attendance, grade re-
“There is a very important role for companies, IT de-          ronment, the processing happens at the server lev-        porting, and lesson planning software as well.
partments, and the like to guarantee that experience,          el, not locally at the desktop. The desktop machine       Everyone has a secure login.
or else people will become disappointed,” Wenzek said.         is simply a conduit, or dumb terminal, that receives          The district connects to its cloud, which is host-
    Cloud computing might not be the right solution for        processing power and software delivered from the          ed by ICC Technology Partners, a subcontractor of
all schools. Some IT directors might have concerns             server, or the “cloud.”                                   IBM, via a direct fiber connection. “We don’t have
about data security, while others might worry what will                                                                  bottleneck issues,” Horne said. In fact, she said, this
happen if they lose their network connection.                                                                            is the best solution she’s encountered so far. There
    IBM’s King says this latter concern is becoming less       Students have access to Microsoft                         is no degradation between systems, and the end user
of an issue, however, as schools build redundancies into                                                                 doesn’t experience any problems.
their network infrastructure.                                  Office, portals for education                                 “We’ve had students simultaneously sitting to-
                                                                                                                         gether,” Horne said, by way of example. “One
Moving forward                                                 software, and storage space for                           would be on a virtual machine, and one would be
    King said the education community should consid-                                                                     on a Pentium dual-core processing machine with a
er leveraging public service clouds and build their own
                                                               their work. Teachers have                                 [gigabyte] of RAM or whatever. There is no differ-
private cloud services to keep students and faculty en-        attendance, grade reporting, and                          ence in the state of connectivity,” she said.
gaged, to keep their institutions relevant, and to keep                                                                      “At one point, we noticed we had 2,500 of our
costs down.                                                    lesson planning software as well.                         students online at one time … to this particular serv-
    “There are things people should do today that can                                                                    er, and we didn’t have a problem,” Horne said.
be done. Things like moving the desktop into the cloud.        Everyone has a secure login.                                  Before settling on its current cloud-computing
It is something that is very green. It immediately gen-                                                                  solution, Pike County used a thin-client setup with
erates cost savings, and it is something that the tech-            “With this process, it doesn’t even matter if they    Citrix Systems and the open-source Linux operating
nology—and, for the most part, the people—can do to-           don’t have a hard drive,” Horne said of the ma-           system for years, but neither met the district’s needs.
day,” he said.                                                 chines. “As long as the CD-ROM works or the USB               With Citrix, she said, students had problems
    “I think the next two to three years will really be        works, we can get them on the network.”                   printing their files. The software also needed to use
about developing shared services, exploiting cloud-                Pike County’s technology staff carry a boot im-       some of each computer’s processing power, and
computing models, and really driving fundamental               age, on either a CD or a USB key, which tells the         some of the machines were too slow, Horne said.
transformation in how we organize education and de-            machine how to access the district’s cloud. If a com-         Linux offered limited applications and lacked
liver value to students and the education community.”          puter is too old or too costly to fix, they simply pop    support for specific drivers. Also, some of the ap-
                                                               in the CD and make it work.                               plications would slow down the system, Horne said.
  LINKS:                                                           Not only has the district saved money by reusing      In addition, Pike County encountered problems with
                                                               its old computers, but maintenance costs have gone        audio and with students saving work to their port-
  Joyent Inc.’s “What is Cloud Computing”
                                                               down tremendously, too.                                   folios using Linux.
  http://www.youtube.com/                                          “Typically, we would have between 150 and 200             “This year, we are able to do all of that,” Horne
  watch?v=6PNuQHUiV3Q                                          work orders a month with a regular system,” Horne         said. “The audio is not an issue. The directories for
                                                               said, “and now we are down to a fraction of that, a       students to save their work to are now visible to all
                                                               quarter of that.”                                         students.”
  Amazon Elastic Compute Cloud (Amazon EC2)
                                                                   Because Pike County uses a subscription-based             One of the biggest advantages to cloud comput-
  http://aws.amazon.com/ec2                                    model for its cloud computing, its IT staff members       ing for Pike County is having enough computers on
                                                               don’t have to worry about server maintenance or           location to do computer-based formative assess-
  North Carolina State University                              configuration. “That’s a major savings for me. Not        ment. Periodically, Pike County students are as-
                                                               only do I not have to have the expertise on site for      sessed online, and then they’re assigned remedial
  http://www.ncsu.edu                                          my staff, but I don’t have to maintain [the servers],     or enrichment work as needed through software
                                                               either,” Horne said.                                      from American Education Corp.
  Pike County Schools                                              Electricity consumption has decreased as well.            “We didn’t have enough machines capable of do-
                                                               The computers no longer draw as much power, be-           ing this, so when we would go out to test our stu-
  http://www.pike.k12.ky.us
                                                               cause the hard drives are not running.                    dents, and set up testing, we’d actually have to phys-
                                                                   In this model of cloud computing, also known as       ically bring equipment in to do that,” Horne said.
  Marist College                                               Desktop as a Service (DaaS), everything needed on a       “We got it done, but it took us two months to test
  http://www.marist.edu                                        traditional desktop computer resides on the server: the   all of our students.”—C.E.



                                                                                     This eSchool News Special Report is made possible with financial support from IBM.
                                                                                                                                                   www.ibm.com/education
A mandate for change is a mandate for smart.
The world is ready for change — that much is clear.                                                     poultry and other items from the farm to the super-
                                                                                                        market shelf.
For leaders of all kinds, this moment presents a rare
opportunity. Our planet is not just getting smaller and                                                 Smart healthcare systems are helping to lower the
flatter. It is also becoming smarter. And that means                                                    cost of therapy by as much as 90%.
we have the potential to change the way the world
                                                                                                        The list is long, and the transformation is just beginning.
literally works.
                                                                                                        Its benefits will be reaped not only by large enterprises,
Computational power is now being put into things we                                                     but also by mid-sized and small companies — the
wouldn’t recognize as computers — cars, appliances,                                                     engines of economic growth everywhere — and by
cameras, roadways…even pharmaceuticals and                                                              individuals and communities around the world.
livestock. We are interconnecting all of this through
                                                                                                        Imagine how a smarter planet will transform all the
the Internet, which has come of age. And we are
                                                                                                        things we seek. The ways we pursue economic
applying powerful new systems and sophisticated
                                                                                                        growth, societal progress, environmental sustainability
analytics to turn oceans of data into insight, knowledge
                                                                                                        and cures for disease. The way we interact with each
and intelligence.
                                                                                                        other and with the world.
Consider the changes already under way.
                                                                                                        The opportunity is before us, and the moment will not
Smart traffic systems are helping to reduce gridlock                                                    last forever. Will we seize it? As we look to stimulate
by 20%, cutting pollution and increasing ridership on                                                   our economies and rebuild our infrastructure, will we
public transit.                                                                                         simply repair what’s broken? Or will we prepare for a
                                                                                                        smarter future?
Smart food systems based on RFID technology
embedded into supply chains are monitoring meat,                                                        Join us at ibm.com/think




IBM, the IBM logo, ibm.com and the planet icon are trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide. A current list
of IBM trademarks is available on the Web at “Copyright and trademark information” at www.ibm.com/legal/copytrade.shtml.

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  • 1. By Cara Erenben eSN Special Report March 2009 eSCHOOL NEWS • 13 Why this paradigm shift in IT isn’t just lofty thinking Cloud Computing: The Economic Imperative What is cloud computing? There is an amusing video It seems cloud computing is still an abstraction. But the on YouTube.com that tries to answer that very question. term itself isn’t new. Anyone who has ever seen a The video’s author, an employee of a cloud-computing network diagram has probably seen a cloud with arrows company called Joyent Inc., asked that question to pointing to and from it. The cloud represents the several top tech editors and CEOs at the Web 2.0 Expo network—either a local intranet, or the internet at large— last May and pieced together their responses in a short, and all the resources available on it. Instead of having comical video. software that is stored and run on an individual PC, the One interviewee quipped that cloud computing is when user taps into this “cloud” for his or her computing needs. you’re using your laptop in an airplane at 40,000 feet. The These days, cloud computing relates to the way IT amusing, and rather telling, aspect of the video is that all professionals design, build, deploy, and run applications the interview subjects said something different. that operate in a virtualized environment. See Cloud Computing, page 14 A former eSchool News editor, Cara Erenben is now a freelance This eSchool News Special Report is made possible with financial support from IBM. writer who frequently covers education and technology. www.ibm.com/education
  • 2. eSN Special Report 14 • eSCHOOL NEWS March 2009 Cloud Computing ... 630 servers, one machine: continued from page 13 “IT as a service … is what cloud computing is all Cloud computing on a mainframe about,” said Hagen Wenzek, a senior strategist at IBM. In the same way a utility company delivers electrici- An upstate New York college sees great eco- Transparency ty, natural gas, or water—you sign up, then don’t have to nomic advantage by running cloud computing on a think about it any more—cloud computing delivers IT mainframe. Like all clouds, the technology behind Marist’s services to the end user. Advocates of this service mod- On one mainframe, Marist College in interface is transparent. Students at Marist College el say it’s simpler, faster, and cheaper for organizations— Poughkeepsie, N.Y., runs 630 virtual servers. Some don’t think to themselves, “I’m logging into a cloud” and the experience for the end user is also superior. of them are dedicated to computer sciences, some for when they use their secure login. Concepts such as on-demand resources, utility com- web sites, and some for client and/or partner organi- Anything students or faculty would do on a tra- puting, virtualization, Software as a Service (SaaS), zations. The end users don’t know they are on a main- ditional computer, they can do online through the and Desktop as a Service are integral parts of cloud frame; they think they have their own server. cloud, and usually with much greater convenience, computing. “The advantage of using a mainframe is tremen- at any time of the day, Thirsk said. “All of these bits and pieces are now finding their dous,” said Bill Thirsk, chief information officer at They can register, take a course, look up grades, pay way into a more comprehensive story that explains how Marist College. “One of the applications that we use bills, search the library catalog, collaborate online for IT is being delivered and consumed as a service,” for managing the school … requires 10 large servers team projects, go back and forth in asynchronous con- Wenzek said. to run the entire suite of programs. We didn’t buy versation, post documents and presentations, and ac- Characteristically, cloud computing is efficient, 10 machines; we simply put it on our mainframe, cess social-networking sites like Facebook. automated, and delivers standardized resources—all of which pre-existed.” “They are not [aware] that they are on a cloud, which can result in significant cost savings. Several A mainframe is highly efficient as far as the pow- or a cloud configuration,” Thirsk said. “They are U.S. colleges, universities, and K-12 school districts er, cooling, and floor space needed. [aware] that they log in with their login, and there, are already reaping the benefits of switching to a cloud- through our portal, is everything they are allowed computing model. to access.” The current economic crisis in the United States and Marist College has some low-cost, thin-client de- worldwide is pushing businesses and institutions to vices from DevonIT Inc. installed in its student ser- adopt this new way of running technology. In the pri- vices office and some research labs. These next- vate sector, spending on IT cloud services will grow al- generation thin-client devices don’t have a hard most threefold, reaching $42 billion by 2012, accord- drive; the processing power and software is deliv- ing to research firm IDC. ered from the mainframe. “The user doesn’t know [he’s] not using the desk- top. It looks like Windows, it behaves like Windows, ‘The cloud model offers a much but there are no data stored there,” Thirsk said. “It [requires] very, very low power usage, but you get cheaper way for businesses to all the functionality, network connectivity, band- width, and everything you get from a very large acquire and use IT,’ said IDC computer. And, they are cheap.” analyst and senior VP Frank Gens. Extra security Cloud computing offers an extra layer of secu- ‘In an economic downturn, the rity, Thirsk said, because data are not stored on lo- appeal of that cost advantage will cal machines. If someone steals a laptop or com- “My data center is only 2,000 square feet,” Thirsk puter, the thief will not get any data. be greatly magnified.’ said, “yet I have in total probably 630 servers run- “Where we worry is if someone sticks a thumb ning in there. It takes your computing room, your drive in it and tries to download data—[but] we have heating and cooling, your power requirement, and routines to protect that,” Thirsk said. “The cloud model offers a much cheaper way for your processing requirement and puts them into what Marist College has up to 7,000 people within the col- businesses to acquire and use IT,” said Frank Gens, I call an extremely high-density services model.” lege using the network. Overall, Marist manages 130,000 senior vice president and chief analyst at IDC, in a state- A mainframe that is virtualized into many small- eMail accounts; however, not everyone logs in at once. ment. “In an economic downturn, the appeal of that cost er servers does not need network switches, cables, “The worst thing that could happen is the inter- advantage will be greatly magnified.” additional electrical outlets, more UPS capacity, net connection could go down through some The investment in technology infrastructure since racks, or any other additional equipment, Thirsk provider. And that does happen from time to time,” the turn of the century is also driving the trend toward said. It’s infinitely scalable, too. Thirsk said. “If you are a cloud provider or cloud cloud computing: As school and business networks “The price tag is expensive. However, it’s much user, and someone’s network goes down or their in- have become faster and more robust, the capacity to less than buying server, server, server, server,” ternet connection gets cut, you are out of business deliver software and IT services through these networks Thirsk said. “The return on that asset is consider- for a while until it comes back up.” to users on demand has increased. ably higher than doing one server at a time, one Marist College has two internet connections, one Moore’s Law has borne out for so long that we’ve switch at a time.” primary and one backup, and it’s also a member of moved into an age of digital abundance, where the cost Internet2. During outages, the college implements of technology devices for end users is fairly low, said iLearn speed restrictions for traffic going over the differ- Michael King, IBM’s vice president of global educa- Marist College developed its own version of the ent secondary routes. For security purposes, Marist tion industry. open-source education platform Sakai, which it calls College also monitors its network traffic. That fact has shifted IT managers’ focus from the iLearn. Through its cloud, Marist runs iLearn in- “We worry about natural disasters, of course,” initial cost of purchasing technology to the total cost ternally and distributes it to partner organizations. Thirsk said. “What would we do if there is a flood, of ownership (TCO) for operating and maintaining “We started to see that, very much so, we were of- or an earthquake or tornado, or things like that— the technology, King said. What’s important now to fering Software as a Service through our instructional and that’s just a [function] of good data-center man- schools is, how much electricity will it consume? How technology,” Thirsk said. “We developed it so not agement and organizational readiness.” many maintenance technicians will be needed? only could a student sign up and take courses on- Marist College shares a data center in Syracuse, “It’s not the technology itself any longer, it’s the stuff line, but we could also host [the software] for other N.Y., called NYSERNet, with a number of other that goes around the technology [that is most important]— [organizations], where we simply create them an in- colleges and nonprofit organizations. It also has one and I think that’s an economic driver toward cloud com- stance and provide them access to our mainframe.” main data center at the college and is building a sec- puting,” King said. “Cloud computing is ultimately go- Marist College often helps other schools and col- ondary data center in a new technology building, ing to enable a significant transformation of education leges teach courses online, do online collabora- Thirsk said. The college has three electrical grids to increase quality, increase access to educational re- tion, and set up virtualization. “We are very much on campus, so if one goes down, users can come sources, and at the same time lower costs. It’s a very a hub,” Thirsk said. up on another grid.—C.E. See Cloud Computing, page 16 This eSchool News Special Report is made possible with financial support from IBM. www.ibm.com/education
  • 3. IBM, the IBM logo and ibm.com are trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” GET AHEAD IN THE CLOUD at www.ibm.com/legal/copytrade.shtml. ©2009 IBM Corporation. All rights reserved. P21259 Cloud Computing. Virtualization. Green Initiatives. Service Oriented Architecture. Open Standards. The world of technology continues to evolve. What do these technologies mean for education institutions? How will they help accommodate disparate learning styles for different students? What innovations are possible when new technologies are leveraged? How can these technologies help administrators reduce costs and risks while improving quality and performance at their institutions? At IBM, we’ve been researching and developing these technologies for over a decade, and we can help you understand how they can be put to work at your institution. With Open Education solutions from IBM, faculty are providing rich learning content across a variety of devices – from traditional PCs and thin clients to mp3 players and cell phones. Real time and virtual collaboration is enhanced through tools and services for communities of interest. Education institutions are building interoperable systems based on open source and commercial applications, delivering a seamless view to best of breed academic services. Administrators are improving operational performance through innovative processes, the effective and efficient use of security-rich data and systems, and new means to address changing student demographics. Visit ibm.com/education to explore the world of Open Education.
  • 4. eSN Special Report 16 • eSCHOOL NEWS March 2009 Cloud Computing ... continued from page 14 fundamental shift, on the order of the shift toward the PC computing model a couple of decades ago.” How it works Cloud computing takes the complexity off the desk- top—the software, operating system, and processing power—and moves it into the cloud, which is a central location. The experience is transparent to the end user, who is not aware that the computing power is not coming from his or her desktop computer. The servers at the cloud cen- ter dole out whatever the user requests, whether it’s the internet, software applications, his or her personal files, or even supercomputing capabilities. There are multiple ways to implement cloud com- puting. A school or institution can build and run its own data center to power the cloud on campus. Or, if the school Schools can host cloud services themselves—or outsource these functions to an IT provider. can’t afford a mainframe computer or large server farm, it can outsource that function to a hosting company and technology, SaaS … is very, very attractive,” said Bill to decide how you are going to scale that,” he said. sign up for services delivered over the internet—elim- Thirsk, chief information officer at Marist College. Cloud computing can be highly energy-efficient, inating the need to invest in robust hardware or install “Instead of having to buy hardware and software li- Wenzek said. Because software runs in the “cloud,” end software. censes and pay for maintenance, [the school] can pay users don’t need powerful machines with lots of pro- Kentucky’s Pike County Schools subscribes to an out- some company or some organization a usage fee and cessing power or memory. And scaled-down machines side company for server capacity, software, and IT services. get the functionality of a system [without having] to use less energy than operating the equivalent number North Carolina State University (NCSU) runs its own com- own it.” of desktop computers. puting cloud on a server farm consisting of 2,000 blade For institutions that choose to construct their own Efficiency also comes because a data center cen- computers from IBM. Marist College in Poughkeepsie, data center, this requires a big investment in staffing, tralizes resources in just a few locations; the resources N.Y., runs cloud computing on a mainframe. building space, and equipment—but the return on their are standardized, meaning they consist of “like” com- “Marist decided to go for the very optimized, big investment is significant, Thirsk said. ponents with the lowest possible number of variations, mainframe that can slice and dice highly efficient com- “The interesting thing about cloud computing is it’s and the processes are automated. puting resources,” Wenzek said, “while N.C. State has not hard to develop a cloud. You take all your pieces “Every manual step leads to increased complexity, massive amounts of simple, cheap servers.” and parts, you interconnect them, and you make them “For a college that is not high-tech or invested in work together as an information system. Then you have See Cloud Computing, page 18 Virtual Computing Laboratory delivers IT resources on demand At North Carolina State University (NCSU), re- lar characteristics, or would you like application soft- which also results in a huge cost savings. questing IT services couldn’t be simpler, thanks to ware? Or, would you just like to do calculations? “With cloud computing, because of the way it’s cloud computing. “It really depends on how the end user wishes to organized and centralized in roughly a few places, If, every Monday at 10 a.m., a professor needs 20 use it,” Vouk said. you can actually manage, with one person, thousands computers that have Windows, Microsoft Office, and The software also keeps track of who has asked for and thousands of machines without any problem at SolidWorks on them, for instance, the professor simply what resources, how long the reservations are for, all,” Vouk said. goes to a web page and chooses from a menu to make whether there is enough capacity to fulfill requests, and NCSU has two to three full-time equivalents man- group reservations that repeat throughout the semester. whether there are any conflicts—in which case, one par- aging 2,000 blade servers and 30,000 student and fac- Using the same web page, a faculty researcher ty gets a message to make the reservation in the future. ulty accounts, which is considerably less than the could ask for a combination of an Apache server, a NCSU has 30,000 students and faculty. “Half of our school would need to manage software on desktop database server, and an application server. Or, he or customers might be doing high-performance comput- machines and in computer labs. Vouk estimates she could ask for a computational cluster or even a ing jobs for our researchers or some other researchers NCSU would need at least 10 to 15 full-time equiv- low-end supercomputer. in the States, and the other half might be doing what alents in that case. “That can all be done in a very smooth way by we call single-seat or multi-seat,” Vouk said. “We don’t get rid of people, we simply have the essentially going to the web,” said Mladen Vouk, head NCSU’s data center is made up of 2,000 IBM blade same IT staff do the next advanced things that we of computer science and associate vice president for servers, plus some other components to VCL that use want to do,” Vouk said. information technology at NCSU. “For the end users, HP or Sun machines. The data center is distributed Having a strong network is crucial to the success it’s very easy to use.” across four places in Research Triangle Park, N.C. of cloud computing. NCSU has strong security and Faculty can pick applications, a platform or groups “It’s not limited to blades, but we have found authorization and monitors its network regularly. of platforms, or whatever they need for IT resources, blades to be very, very efficient and cost-effective,” “We have not had a single security incident,” Vouk and request them either right now or for some time Vouk said. He estimates that one blade server can said. “Someone may have accidentally infected [their in the future. The options presented in the menu vary serve 25 students at a time. machine]—but they next time they reload the image, based on a user’s privileges. Compared to a traditional computer lab, the they are clean.” The cloud-computing software, or platform, that school’s virtual computing resources and software NCSU offers pilot accounts to others who might be allows this functionality is NSCU’s Virtual get more use, because they can be used 24-7. interested in looking into VCL, Vouk said. Interested Computing Laboratory (VCL). Software as a Service “You can use it anytime; you can use it from home, parties can go to http://vcl.ncsu.edu to read more about (SaaS) is only a fraction of what VCL is capable of. you can use it much later, you don’t have to physi- VCL and to send a request for a test account. “The platform we use … allows you to construct cally show up in the lab,” Vouk said, “so you increase At NCSU, cloud computing has increased access any type of cloud you wish,” Vouk said. “You can the efficiency and usage.” to computing resources for all students. It’s easier and construct what we call a high-end terabyte cloud, IT staff can buy software licenses based on actu- more flexible, Vouk said. which is different, for instance, from an application al usage, not the number of computers sitting in a lab. “It really increases the productivity of both the cloud or something else.” “In our case, if we know there are no more than five students and the information technology personnel VCL is a general solution that asks: What would you people using a particular piece of software at a time, considerably. We have seen … both educational ben- like to use? Would you like a physical environment, then we only need to buy five licenses,” Vouk said. efits and technological benefits, in terms of savings,” would you like a virtual environment that has particu- Managing a cloud system requires fewer staff, too, he said.—C.E. This eSchool News Special Report is made possible with financial support from IBM. www.ibm.com/education
  • 5. IBM, the IBM logo and ibm.com are trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at YOU CAN PROVIDE STUDENT www.ibm.com/legal/copytrade.shtml. ©2009 IBM Corporation. All rights reserved. P22192 ACCESS AFFORDABLY WITH VIRTUAL DESKTOPS Gone are the inhibitors of traditional PCs in classrooms, labs and mobile student computing implementations. The power of virtual desktop solutions with thin clients changes everything. Without compromising usability, students, faculty and administrators can now access these virtualized desktops remotely from any PC, thin client, or web enabled device on the network...true mobility, ultimate data protection, real control. Virtual desktop solutions from IBM can help: • Reduce management complexity & speed deployment • Centralize maintenance & control • Lower acquisition & support costs • Enhance disaster recovery • Improve data security & increase reliability • Facilitate teaching and learning To learn more about IBM Virtual Desktop Solutions visit ibm.com/education
  • 6. eSN Special Report 18 • eSCHOOL NEWS March 2009 happening out there,” Wenzek said. simplicity of the system also results in less maintenance, Cloud Computing ... Most students and faculty just want to use technol- especially if cloud computing is outsourced. That means continued from page 16 ogy tools and resources; they don’t care where these re- fewer IT staff members are needed. sources are located or who is delivering them. Cloud Another advantage to cloud computing is being able increased cost, and slower response time—all work- computing makes it easy for them to do so. Faculty to buy software licenses based on actual usage, not on ing against the notion of simpler, faster, cheaper,” members simply go to the web to request the IT ser- the number of computers you have. Wenzek said. vices they need for themselves or their students. From Typically, cloud computing supports all types of de- On top of the servers in a cloud center, you install a menu, they can choose the operating system, the soft- vices. It is operating system agnostic and supports open- cloud management software, which does everything ware applications, and the server capacity they need, source applications. In the case of Pike County Schools from configuring and rationing resources to authenti- and then they can schedule this request to repeat for the in Kentucky, the district used cloud computing to trans- cating users and cleaning up “dumb” terminals so the entire semester, or as needed. form 1,400 old computers that were ready for surplus computers in a lab are ready for the next user. “You look at that catalog, and you select what you into fully functioning virtual machines. (See side sto- NCSU developed its own cloud-computing man- want, and you press a button—and whoop, it’s there. ry, page XX.) agement software, called the Virtual Computing Lab. It’s up and running,” Wenzek said. “I have my dis- (See side story, page 16.) IBM’s cloud-computing so- tance learning course. I have my administration sys- Instant supercomputing power, lution consists of Blue Cloud software running on tem. I can run my payroll. All of that without even fuss- on demand iDataPlex servers. ing with the IT department—that’s a fundamental shift Most students and faculty are already familiar with “iDataPlex is basically a super-simple, very, very for how you are using IT.” public clouds, or consumer-based cloud services such dense rack with a lot of blade servers in there,” Wenzek Often, when someone needs additional server ca- as those offered by Amazon, Google, Adobe, Expedia, said. “That is one of the most efficient ways to build in- pacity, it can take weeks or months to fulfill the request. or Facebook. These clouds give users a login and ac- frastructure for a cloud.” You have to fill out procurement forms, place an or- cess to specific software. der, wait for shipping, and then set up and configure the “Someone is giving you software, they are running Public and private clouds machine. all their own servers, you get an account, and those ser- Public computing clouds are open to anyone who Cloud computing can fulfill that same request with- vices are delivered to you. It’s a very low-cost way for wants to sign up and use them. Private clouds typical- in minutes. It provides a highly scalable, near-instan- companies to deliver very high-valued services for ly sit behind the firewall of an enterprise or university, taneous way to deliver computing power or resources you,” Thirsk said. and only people within that organization have permis- on demand. You just go to the web, choose what you Amazon resells its idle computing capacity, outside sion to access the cloud and its resources. want from a menu of available services, and then that of the holiday rush, to computer users. Individuals can “There’s also something in the middle,” Wenzek server is allocated as a virtual machine almost imme- go onto Amazon’s web service, called the Amazon said. IBM, for example, operates a cloud data center for diately. Elastic Compute Cloud (Amazon EC2), sign up for its customers. Multiple customers share the same in- “That’s just a huge, huge difference from what we server space, and pay by credit card. Amazon charges frastructure, but each customer’s cloud is secure and had before,” Wenzek said. “It’s a very different way of 10 cents per gigabyte, per month, plus transmission fees. separated as though behind its own firewall. buying servers. You don’t ship the server anymore. Users can terminate the service at any time. “It brings you the value of more efficiency,” Wenzek Someone just automatically allocates capacity to you “You can get it very fast, and you can get rid of it said, “because we are able to share the same infrastruc- that is equivalent to what you were ordering as a serv- very fast,” Wenzek said. A service like this would be ture with many other customers, and therefore it’s more er, out of a huge data center that provides IT like a util- useful for meeting temporary, high-capacity comput- efficient. If you had your own small little cloud, [it] can ity provides electricity.” ing needs—such as executing research algorithms or never be as efficient as a huge pool of IT resources.” “Any time you streamline and standardize within testing software—but it might be too costly or generic your organization, whether it be in computers or for most educational uses, he said. Simpler, faster, cheaper processes, you are going to save money,” Thirsk said. The advantage of this kind of service is that you can “The overall experience of being able to stop fuss- Cost savings come from centralizing and standard- ing around with IT is one of the biggest shifts that is izing computer resources and drawing less power. The See Cloud Computing, page 19 Advocates of cloud computing say it’s a secure, easily scalable way to deliver IT resources to students and teachers on demand. This eSchool News Special Report is made possible with financial support from IBM. www.ibm.com/education
  • 7. March 2009 eSCHOOL NEWS • 19 Cloud Computing ... continued from page 18 Subscription-based cloud helps sign up for a thousand servers for just a few hours to run an algorithm, without having to buy them and scrap them Pike County extend computers afterward. “Here, [the servers are] automatically allo- cated to somebody else, and you just buy them for the to more students time you are using them,” Wenzek said. Through a subscription-based cloud-computing processing power, the operating system, the software, model, Kentucky’s Pike County Schools brought its and the user’s files and data. All the user needs is a Regulatory issues … student-to-computer ratio down to 2 to 1 without screen, a keyboard, and a communication device—such and other concerns spending millions of dollars. as a laptop, PC, mobile telephone, or some type of hand- “We were running into a case of [having a] lim- held device—to access the virtualized desktop. Some state laws say it’s necessary to keep certain data, ited budget, and still not wanting to cut back on Pike County has 10,200 students and is the such as health or employment records, inside a single ju- our goals for our students as far as technology is largest county geographically in Kentucky, cover- risdiction. With a subscription-based cloud computing concerned,” said Maritta Horne, the district’s chief ing 700 square miles. The district has 27 K-12 model, the user doesn’t always know where the data cen- information officer and director of technology. schools, including two “day” treatment facilities and ter is located. Many data centers are being built in loca- “Purchasing machines was a problem,” Horne three vocational and technical facilities. Sixty per- tions that offer the best return on investment. said. “If I were to purchase 1,400 machines, it would cent of classrooms have “smart” classroom tools, “Iceland or Greenland is a fantastic location for a be well in excess of $1 million for my district. It’s including interactive whiteboards, projection de- data center, because it’s cold and you have great inter- just not feasible at this time.” vices, and document cameras. net access, you have geothermal power,” Wenzek said, With cloud-computing software from Desktone With its cloud, Pike County serves up about 5,000 explaining that data centers generate a lot of heat and Inc., the district transformed its relic computers that desktop images. Every student who logs onto the serv- use a great deal of energy to cool. “You need to make were ready for the scrap heap into fast, fully func- er gets a separate image, consisting of whatever they sure that whatever you do is actually complying with tioning virtual machines. are working on or requesting from the server. those laws.” The district could revive these old machines be- Students have access to Microsoft Office, por- A powerful, secure, and reliable data center and net- cause cloud computing eliminates the need for a tals for education software, and storage space for work are essential to the success of cloud computing. hard drive on the local computer. In a cloud envi- their work. Teachers have attendance, grade re- “There is a very important role for companies, IT de- ronment, the processing happens at the server lev- porting, and lesson planning software as well. partments, and the like to guarantee that experience, el, not locally at the desktop. The desktop machine Everyone has a secure login. or else people will become disappointed,” Wenzek said. is simply a conduit, or dumb terminal, that receives The district connects to its cloud, which is host- Cloud computing might not be the right solution for processing power and software delivered from the ed by ICC Technology Partners, a subcontractor of all schools. Some IT directors might have concerns server, or the “cloud.” IBM, via a direct fiber connection. “We don’t have about data security, while others might worry what will bottleneck issues,” Horne said. In fact, she said, this happen if they lose their network connection. is the best solution she’s encountered so far. There IBM’s King says this latter concern is becoming less Students have access to Microsoft is no degradation between systems, and the end user of an issue, however, as schools build redundancies into doesn’t experience any problems. their network infrastructure. Office, portals for education “We’ve had students simultaneously sitting to- gether,” Horne said, by way of example. “One Moving forward software, and storage space for would be on a virtual machine, and one would be King said the education community should consid- on a Pentium dual-core processing machine with a er leveraging public service clouds and build their own their work. Teachers have [gigabyte] of RAM or whatever. There is no differ- private cloud services to keep students and faculty en- attendance, grade reporting, and ence in the state of connectivity,” she said. gaged, to keep their institutions relevant, and to keep “At one point, we noticed we had 2,500 of our costs down. lesson planning software as well. students online at one time … to this particular serv- “There are things people should do today that can er, and we didn’t have a problem,” Horne said. be done. Things like moving the desktop into the cloud. Everyone has a secure login. Before settling on its current cloud-computing It is something that is very green. It immediately gen- solution, Pike County used a thin-client setup with erates cost savings, and it is something that the tech- “With this process, it doesn’t even matter if they Citrix Systems and the open-source Linux operating nology—and, for the most part, the people—can do to- don’t have a hard drive,” Horne said of the ma- system for years, but neither met the district’s needs. day,” he said. chines. “As long as the CD-ROM works or the USB With Citrix, she said, students had problems “I think the next two to three years will really be works, we can get them on the network.” printing their files. The software also needed to use about developing shared services, exploiting cloud- Pike County’s technology staff carry a boot im- some of each computer’s processing power, and computing models, and really driving fundamental age, on either a CD or a USB key, which tells the some of the machines were too slow, Horne said. transformation in how we organize education and de- machine how to access the district’s cloud. If a com- Linux offered limited applications and lacked liver value to students and the education community.” puter is too old or too costly to fix, they simply pop support for specific drivers. Also, some of the ap- in the CD and make it work. plications would slow down the system, Horne said. LINKS: Not only has the district saved money by reusing In addition, Pike County encountered problems with its old computers, but maintenance costs have gone audio and with students saving work to their port- Joyent Inc.’s “What is Cloud Computing” down tremendously, too. folios using Linux. http://www.youtube.com/ “Typically, we would have between 150 and 200 “This year, we are able to do all of that,” Horne watch?v=6PNuQHUiV3Q work orders a month with a regular system,” Horne said. “The audio is not an issue. The directories for said, “and now we are down to a fraction of that, a students to save their work to are now visible to all quarter of that.” students.” Amazon Elastic Compute Cloud (Amazon EC2) Because Pike County uses a subscription-based One of the biggest advantages to cloud comput- http://aws.amazon.com/ec2 model for its cloud computing, its IT staff members ing for Pike County is having enough computers on don’t have to worry about server maintenance or location to do computer-based formative assess- North Carolina State University configuration. “That’s a major savings for me. Not ment. Periodically, Pike County students are as- only do I not have to have the expertise on site for sessed online, and then they’re assigned remedial http://www.ncsu.edu my staff, but I don’t have to maintain [the servers], or enrichment work as needed through software either,” Horne said. from American Education Corp. Pike County Schools Electricity consumption has decreased as well. “We didn’t have enough machines capable of do- The computers no longer draw as much power, be- ing this, so when we would go out to test our stu- http://www.pike.k12.ky.us cause the hard drives are not running. dents, and set up testing, we’d actually have to phys- In this model of cloud computing, also known as ically bring equipment in to do that,” Horne said. Marist College Desktop as a Service (DaaS), everything needed on a “We got it done, but it took us two months to test http://www.marist.edu traditional desktop computer resides on the server: the all of our students.”—C.E. This eSchool News Special Report is made possible with financial support from IBM. www.ibm.com/education
  • 8. A mandate for change is a mandate for smart. The world is ready for change — that much is clear. poultry and other items from the farm to the super- market shelf. For leaders of all kinds, this moment presents a rare opportunity. Our planet is not just getting smaller and Smart healthcare systems are helping to lower the flatter. It is also becoming smarter. And that means cost of therapy by as much as 90%. we have the potential to change the way the world The list is long, and the transformation is just beginning. literally works. Its benefits will be reaped not only by large enterprises, Computational power is now being put into things we but also by mid-sized and small companies — the wouldn’t recognize as computers — cars, appliances, engines of economic growth everywhere — and by cameras, roadways…even pharmaceuticals and individuals and communities around the world. livestock. We are interconnecting all of this through Imagine how a smarter planet will transform all the the Internet, which has come of age. And we are things we seek. The ways we pursue economic applying powerful new systems and sophisticated growth, societal progress, environmental sustainability analytics to turn oceans of data into insight, knowledge and cures for disease. The way we interact with each and intelligence. other and with the world. Consider the changes already under way. The opportunity is before us, and the moment will not Smart traffic systems are helping to reduce gridlock last forever. Will we seize it? As we look to stimulate by 20%, cutting pollution and increasing ridership on our economies and rebuild our infrastructure, will we public transit. simply repair what’s broken? Or will we prepare for a smarter future? Smart food systems based on RFID technology embedded into supply chains are monitoring meat, Join us at ibm.com/think IBM, the IBM logo, ibm.com and the planet icon are trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at www.ibm.com/legal/copytrade.shtml.