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Similaire à 2011 Sales Presentation V6
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2011 Sales Presentation V6
- 1. Intelligent Notification ™ Software platform for important message delivery BY: TINA WILLIAMS | ACCOUNT MANAGER © 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential.
- 4. EUROPE London Headquarters of MIR3 UK Ltd. Datacenters in London and Zurich AMERICAS San Diego Headquarters Datacenters in San Diego, Denver, Chicago, Washington, DC and Toronto MID-EAST/AFRICA Bahrain Headquarters of MIR3 Middle East SAN DIEGO, CA Corporate Headquarters A Growing, Global Company © 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential.
- 5. Intelligent Notification for… © 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential. CUSTOMER SERVICE MARKETING EVENT MANAGEMENT HUMAN RESOURCES SUPPLY CHAIN LOGISTICS SALES MANAGEMENT BUSINESS CONTINUITY DISASTER RECOVERY STAKEHOLDER COMMUNICATION EMPLOYEE SAFETY MASS ABSENTEEISM EMPLOYEE LOGISTICS IT SERVICE MANAGEMENT IT SERVICE CALL IT SERVICE DESK INCIDENT MANAGEMENT INCIDENT RESPONSE CRISIS MANAGEMENT PANDEMIC PLANNING FACILITY PLANNING AND MANAGEMENT EMPLOYEE ACCOUNTABILITY PUBLIC SAFETY
- 9. Deliver important messages… … and receive meaningful responses. to anyone… anywhere… at any time… © 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential.
- 10. Launching Notifications is Easy © 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential. CREATE NOTIFICATION SELECT RECIPIENTS SEND!
- 11. Full-featured Notification Platform REACH PEOPLE ON ANY NUMBER OF DEVICES EASILY MANAGE RECIPIENT CONTACT DATA CHOICE OF RESPONSE OPTIONS LAND LINE SMARTPHONE SMS BLACKBERRY PIN-TO-PIN EMAIL PAGER FAX TTY CSV LDRPS LDAP FLAT FILE USER-ENTERED VIA WEB PORTAL CALL BRIDGE FREE FORM TEXT MULTIPLE CHOICE TEXT TO SPEECH RECORDED CASCADE NOTIFICATION © 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential.
- 12. Customized Message Options TEXT TO SPEECH RECORDED RESPONSE © 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential. SMS EMAIL
- 13. Multiple Devices, Multiple Networks, No Single Point of Failure © 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential.
- 14. Flexible Deployment Options ON-DEMAND (SaaS) ON-PREMISE (LICENSED) HYBRID ANYTIME/ANYWHERE ACCESS “ ALWAYS ON” SCALABLE USE THE MIR3 TELEPHONY INFRASTRUCTURE MAINTENANCE-FREE SEAMLESS INTEGRATIONS YOUR DATA BEHIND YOUR FIREWALL USE YOUR OWN TELEPHONY INFRASTRUCTURE REQUIRES TELEPHONY INFRASTRUCTURE REQUIRES MAINTENANCE AND HARDWARE YOUR DATA BEHIND YOUR FIREWALL ON PREMISE SOFTWARE USE THE MIR3 TELEPHONY INFRASTRUCTURE REQUIRES MAINTENANCE AND HARDWARE © 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential.
- 19. Only with inEnterprise © 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential.
- 24. Integration Solution: inSDK © 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential.
- 26. Integration Solution: Enterprise Service Bus (ESB) ON-PREMISE ON-DEMAND © 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential. Easily add notification capabilities to legacy applications
- 32. Targeted Vertical Markets © 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential.
- 42. © 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential. TINA WILLIAMS [email_address] 858-724-1224
Notes de l'éditeur
- You should adapt the customer bullet points on this slide to your customer audience. Customized bullet points to come. FORTUNE client list accurate as of 12/1/2010 Account Name GLOBAL US Shell Energy - North America Inc 2 Exxon Mobil Oil Corporation 3 2 Chevron Corporation 11 3 ING Reliastar Financial Corp. 12 GE Capital Finance Australasia Pty Ltd 13 4 GE Global Research 13 4 GE Healthcare 13 4 GE Money 13 4 Total Petrochemicals 14 Bank of America 15 5 Volkswagen Credit Inc 16 ConocoPhillips 17 6 AT&T Headquarters 21 7 JPMorgan Chase & Co 25 9 Hewlett Packard (HP) 26 10 Daimler Chrysler Financial 30 McKesson 34 14 Verizon 35 13 HSBC 39 Siemens Corporation 40 Lloyds Banking Group 42 Cardinal Health Headquarters 43 17 Nestle USA 44 Wells Fargo (was Wachovia) 46 19 IBM 48 20 Dexia Credit Local New York Agency 49 RBS Global Banking & Markets 55 Metro AG 57 Tesco PLC 58 Societe General 62 Procter & Gamble 66 22 Deutsche Post DHL AG 86 Barclays Bank GRCB PLC 96 AmerisourceBergen 24 Valero Corporate Services Co 26 Walgreens Headquarters 32 Medco Health Solutions Headquarters 35 Pfizer Canada Inc 40 Pfizer/Wyeth Pharmaceuticals 40 Lockheed Martin 44 Dow Chemical 46 Supervalu Headquarters 47 PepsiCo, Inc. 50 Safeway Headquarters 52 Kraft Foods Inc. 53 Apple Inc. 56 Disney Worldwide Services 57 Northrop Grumman Corp 61 Intel Corporation 62 Aetna Financial Services 63 Caterpillar 66 Sprint 67 Allstate Corporation 68 Coca-Cola 72 Abbott Laboratories 75 Ingram Micro Inc. 80 Fannie Mae/ 81 Johnson Controls 83 Delta Air Lines, Inc. 84 TIAA-CREF 90 Enterprise Products Partners L.P. 92 Raytheon 95 Express Scripts 96
- Reach people on any number of devices Smartphone, SMS, pager, land line, email, fax, BlackBerry PIN-to-PIN and TTY Fast simple loading of recipients to the contact database CSV, LDRPS, LDAP, flat file or user-entered via web portal Provide flexible response options Call bridge Follow-up (free form, multiple choice, recorded) Cascade notification
- Reach people on any number of devices Smartphone, SMS, pager, land line, email, fax, BlackBerry PIN-to-PIN and TTY Fast simple loading of recipients to the contact database CSV, LDRPS, LDAP, flat file or user-entered via web portal Provide flexible response options Call bridge Follow-up (free form, multiple choice, recorded) Cascade notification
- Reach people on any number of devices Smartphone, SMS, pager, land line, email, fax, BlackBerry PIN-to-PIN and TTY Fast simple loading of recipients to the contact database CSV, LDRPS, LDAP, flat file or user-entered via web portal Provide flexible response options Call bridge Follow-up (free form, multiple choice, recorded) Cascade notification
- MIR3 is the only notification solution provider who gives this choice of deployment options. Only the customer knows which solution is right for them, and no matter what the requirements, MIR3 has a deployment option that fits. There are pros and cons of each: SaaS: easy to get set up, easy to operate, always on service that puts data securely in the cloud, using the MIR3 redundant telephony architecture for Intelligent Notification for the ultimate in always-on/always available service with no maintenance and guaranteed uptime. Licensed/Installed: This offers customers complete control over their solution, keeping their data behind their firewall, but it requires maintenance and hardware. Customers can choose their own telephony infrastructure which may result in telephony savings depending on where their recipients are. Hybrid: Customers keep data behind their firewall, requiring maintenance and hardware, but uses the MIR3 redundant telephony architecture for Intelligent Notification for the ultimate in always-on/always available service with no maintenance and guaranteed uptime.
- Divisions – Divisions, subdivisions or departments can be established/maintained for security purposes. Dynamic Groups – Groups can be created on the fly with information from recipient file. Incident Management module – Complete access to use the Incident Management as a bulletin board for minor/major incidents. Topic Subscription – Topics can be subscribed to or Opt-In for certain areas of interest. Rotational Scheduler – Scheduler application can be used for On-call schedules with Escalation tiers which are tied to groups or recipients. Integration/Webservices – Integrations to IT solutions(Remedy, Tivoli, HP, CA etc.) WS can automate the notification process. Multi-language(Spanish, French, English-UK & German) $5,000 telephony credit EACH YEAR. Telephony credit would apply to Voice($.10/minute & SMS $.08/message) charges.
- Implementation Services While inEnterprise is the most feature-rich notification tool available, you may have additional requirements for your rapid mass communication platform. The MIR3 Professional Services team can tailor inEnterprise to meet your unique notification and response needs with custom programming, integration and installation. MIR3 Professional Services can also provide comprehensive technical consultation for your in-house development effort. Here’s how the MIR3 team will help you with: Programming Custom interface design Custom application development using inEnterprise as the notification back end Custom report generation for your unique data presentation needs Integration Add the inEnterprise robust, automated mass notification and response capability to your organization’s software tools, easily accessible within the interface you already use—including CRM, ERP and IT Service Management Installation Assist you with more complex, enterprise installations of inEnterprise to work seamlessly with your IT infrastructure
- SECURITY BREACH SCENARIO: A bank’s website experiences a security breach and sensitive customer data may have been compromised. SOLUTION: Once the breach is detected, an alert is automatically launched to on-call IT staff using inEnterprise. At the same time, the bank’s director of Internet security is alerted to the incident. The notification includes cascade features so that, depending on the director and staff responses, a second, separate notification can be automatically launched to the FBI’s Cyber Crime Division if warranted. IMPORTANT NEWS SCENARIO: While travelling, the CSO of a financial services company receives information that could greatly influence company policy. SOLUTION: Using a smartphone, the CSO launches a notification to all necessary personnel, calling a meeting with key decision makers. The inEnterprise notification includes an explanation of the situation, sets a time for a conference call, and includes options to allow recipients to accept, decline, or record a message. The CSO is able to view replies in a clear, simple format while far away from the office OPPORTUNITY KNOCKS SCENARIO: A stock opportunity presents itself; a firm wants to contact potential investors quickly in order to take advantage of the situation. SOLUTION: Typically all the brokers in the investment firm would start dialing investors and explaining the opportunity. Using inEnterprise, initiators are able to contact all potential investors through a single message. Notifications can offer response options so recipients can say yes or no to the opportunity. The call bridge feature can connect clients directly to a broker for questions or to move forward. CABLE DAMAGE SCENARIO: A construction crew cuts the fiber optic cable to a credit union; extra staff must be called in to manually help customers until the cable is repaired. SOLUTION: An inEnterprise notification is sent to all off-duty credit union staff, no matter where they are, requesting the attendance of five additional tellers. As replies are received, the staffing manager can clearly see when enough tellers have agreed to come in. The notification is terminated, with a final alert telling remaining off-duty staff that the situation has been covered.
- SECURITY BREACH SCENARIO:A bank’s website experiences a security breach and sensitive customer data may have been compromised. SOLUTION:Once the breach is detected, an alert is automatically launched to on-call IT staff using inEnterprise. At the same time, the bank’s director of Internet security is alerted to the incident. The notification includes cascade features so that, depending on the director and staff responses, a second, separate notification can be automatically launched to the FBI’s Cyber Crime Division if warranted. IMPORTANT NEWS SCENARIO:While travelling, the CSO of a financial services company receives information that could greatly influence company policy. SOLUTION:Using a smartphone, the CSO launches a notification to all necessary personnel, calling a meeting with key decision makers. The inEnterprise notification includes an explanation of the situation, sets a time for a conference call, and includes options to allow recipients to accept, decline, or record a message. The CSO is able to view replies in a clear, simple format while far away from the office OPPORTUNITY KNOCKS SCENARIO: A stock opportunity presents itself; a firm wants to contact potential investors quickly in order to take advantage of the situation. SOLUTION: Typically all the brokers in the investment firm would start dialing investors and explaining the opportunity. Using inEnterprise, initiators are able to contact all potential investors through a single message. Notifications can offer response options so recipients can say yes or no to the opportunity. The call bridge feature can connect clients directly to a broker for questions or to move forward. CABLE DAMAGE SCENARIO: A construction crew cuts the fiber optic cable to a credit union; extra staff must be called in to manually help customers until the cable is repaired. SOLUTION: An inEnterprise notification is sent to all off-duty credit union staff, no matter where they are, requesting the attendance of five additional tellers. As replies are received, the staffing manager can clearly see when enough tellers have agreed to come in. The notification is terminated, with a final alert telling remaining off-duty staff that the situation has been covered.