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Convergence 
Payroll, HRIS, and TLM are coming together 
– what it means for you
Contents 
A brief history of Convergence 
Convergence in our industry 
The challenge of the SMB market 
Industry landscape 
How Infinity can help you win 
KISS
Did you buy one of these? 
1973: 
First Handheld mobile phone
Or one of these? 
1997: 
Palm Pilot Launched 
30 Million Sold
Or maybe one of these? 
1999: 
Blackberry Launched 
Mobile Email 
80 Million Sold
The Power of Convergence 
+ + = 
iPhone: 500 Million Sold and Counting
The Magic of Television
The VCR: A Cool Invention 
Mass marketed in 1975. 
How often did you record and re-play shows?
The Power of Convergence 
+ = 
DVR: Integrated capabilities led to 
widespread adoption
Convergence in Our Industry– 
August 17, 2006
Convergence in Our Industry– 
September 13, 2007
Our Industry 
Competitor Product V Rating 
Others: Paycor, Ultimate, Ascentis, etc…
Why do consumers want convergence? 
• Ease of use 
• Centralization of data 
– Avoid files, imports/exports 
– Eliminate “multiple systems of record”’ 
• Better visibility and reporting 
• Cost savings 
– “Best of Breed” vs “Suite Approach”
I know you must get it… 
Scottsdale Weather Report 
Wednesday, September 3rd, 2014 
http://youtu.be/qXdmTtk1Mm4
The SMB Market 
• Small Business = <100 
employees 
• Medium Business= 100 to 1,000 
employees
Target Market Convergence 
Challenge of going 
down-market 
Challenge of 
going up-market
Characteristics of the SMB Market 
• Relatively small HR budget 
• Limited HR resources 
– E.g., HR generalist vs specialists (benefits, payroll, etc) 
• Everyone is “very busy” 
• Desire “Best of Breed” functionality
Best of Breed Desires
Golden Retriever Solution
IT Implementation Challenges (I) 
40% 
-- According to IBM, the percentage of projects 
that meet schedule, budget, and quality goals
Yogi- ism (I) 
“You’ve got to be very careful if you don’t 
know where you’re going, because you 
might not get there.”
IT Implementation Challenges (II) 
50% | 60% | 60% 
-- IT implementations with cost over-runs, delays, and lack 
of value, according to Panorama Consulting
Yogi- ism (II) 
“We made too many wrong 
mistakes.”
IT Implementation Challenges (III) 
49% | 35% | 44% 
-- Client satisfaction with meeting business needs, 
employee engagement, and overall experience, 
according to Panorama Consulting
Yogi- ism (III) 
“You can observe a lot by 
watching.” 
“It’s not too far, it just 
seems like it is.” 
“When you come to the 
fork in the road, take it.”
Common SMB Pitfalls and Solutions 
Pitfalls 
• Lack of client resources / focus 
• Unrealistic expectations 
– i.e., customizations 
• Unwilling to change 
• Owning the data 
– Integration and sync 
complications 
Solutions 
• Identify strong client point person, 
phased-approach with “quick wins” 
• Set realistic expectations, pick the 
right prospects and clients 
• Focus on goal, not on method 
• Client point person needs to be 
comfortable with data or have 
resource that is
We are all Yogis 
• Yogi was small in stature– 
– 5ft, 7 inches tall 
• Yogi appeared in 14 World Series 
and won 10 Championships 
• We are small companies, but 
integrated Payroll-HRIS-TLM gets 
us in the game 
– And we can win!
Industry Landscape 
Payroll HRIS TLM 
Sync, Front-end Advanced TLM
HRIS Sales 
• For every 100 demos… 
– 20 wins 
– 20 losses 
– 60 “not todays” 
• How to transition from a “nice to have” to a 
“must have”?
What is FUD?
FUD 
Fear 
Uncertainty 
Doubt
The ACA 
Fear is a Great Motivator
Convergence in Action 
Core HR 
Data 
ACA 
Compliance 
Benefits TLM
Then and Now… 
Then 
Sex sells… 
Now 
Compliance sells…
How Infinity Can Help You Win 
• Integrations with Millennium and Evolution 
• Partner Program 
• New features and initiatives: 
– Advanced TLM 
– ACA Compliance Tools 
– EasyPay front-end (Millennium) 
– Integrations with Aurico and ZipRecruiter (ATS)
KISS
KISS 
Keep 
It 
Simple 
Stupid
A KISS Goodbye 
Pilot with 2-3 of your best clients 
Roll-out an ESS-only program 
The sync– focus on payroll specialist 
Identify your HRIS expert 
Engage in our Partner Program
Questions?

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Importance one stop_hris_payroll_solution-phil-lamb

  • 1. Convergence Payroll, HRIS, and TLM are coming together – what it means for you
  • 2. Contents A brief history of Convergence Convergence in our industry The challenge of the SMB market Industry landscape How Infinity can help you win KISS
  • 3. Did you buy one of these? 1973: First Handheld mobile phone
  • 4. Or one of these? 1997: Palm Pilot Launched 30 Million Sold
  • 5. Or maybe one of these? 1999: Blackberry Launched Mobile Email 80 Million Sold
  • 6. The Power of Convergence + + = iPhone: 500 Million Sold and Counting
  • 7. The Magic of Television
  • 8. The VCR: A Cool Invention Mass marketed in 1975. How often did you record and re-play shows?
  • 9. The Power of Convergence + = DVR: Integrated capabilities led to widespread adoption
  • 10. Convergence in Our Industry– August 17, 2006
  • 11. Convergence in Our Industry– September 13, 2007
  • 12. Our Industry Competitor Product V Rating Others: Paycor, Ultimate, Ascentis, etc…
  • 13. Why do consumers want convergence? • Ease of use • Centralization of data – Avoid files, imports/exports – Eliminate “multiple systems of record”’ • Better visibility and reporting • Cost savings – “Best of Breed” vs “Suite Approach”
  • 14. I know you must get it… Scottsdale Weather Report Wednesday, September 3rd, 2014 http://youtu.be/qXdmTtk1Mm4
  • 15. The SMB Market • Small Business = <100 employees • Medium Business= 100 to 1,000 employees
  • 16. Target Market Convergence Challenge of going down-market Challenge of going up-market
  • 17. Characteristics of the SMB Market • Relatively small HR budget • Limited HR resources – E.g., HR generalist vs specialists (benefits, payroll, etc) • Everyone is “very busy” • Desire “Best of Breed” functionality
  • 18. Best of Breed Desires
  • 20. IT Implementation Challenges (I) 40% -- According to IBM, the percentage of projects that meet schedule, budget, and quality goals
  • 21. Yogi- ism (I) “You’ve got to be very careful if you don’t know where you’re going, because you might not get there.”
  • 22. IT Implementation Challenges (II) 50% | 60% | 60% -- IT implementations with cost over-runs, delays, and lack of value, according to Panorama Consulting
  • 23. Yogi- ism (II) “We made too many wrong mistakes.”
  • 24. IT Implementation Challenges (III) 49% | 35% | 44% -- Client satisfaction with meeting business needs, employee engagement, and overall experience, according to Panorama Consulting
  • 25. Yogi- ism (III) “You can observe a lot by watching.” “It’s not too far, it just seems like it is.” “When you come to the fork in the road, take it.”
  • 26. Common SMB Pitfalls and Solutions Pitfalls • Lack of client resources / focus • Unrealistic expectations – i.e., customizations • Unwilling to change • Owning the data – Integration and sync complications Solutions • Identify strong client point person, phased-approach with “quick wins” • Set realistic expectations, pick the right prospects and clients • Focus on goal, not on method • Client point person needs to be comfortable with data or have resource that is
  • 27. We are all Yogis • Yogi was small in stature– – 5ft, 7 inches tall • Yogi appeared in 14 World Series and won 10 Championships • We are small companies, but integrated Payroll-HRIS-TLM gets us in the game – And we can win!
  • 28. Industry Landscape Payroll HRIS TLM Sync, Front-end Advanced TLM
  • 29. HRIS Sales • For every 100 demos… – 20 wins – 20 losses – 60 “not todays” • How to transition from a “nice to have” to a “must have”?
  • 32. The ACA Fear is a Great Motivator
  • 33. Convergence in Action Core HR Data ACA Compliance Benefits TLM
  • 34. Then and Now… Then Sex sells… Now Compliance sells…
  • 35. How Infinity Can Help You Win • Integrations with Millennium and Evolution • Partner Program • New features and initiatives: – Advanced TLM – ACA Compliance Tools – EasyPay front-end (Millennium) – Integrations with Aurico and ZipRecruiter (ATS)
  • 36. KISS
  • 37. KISS Keep It Simple Stupid
  • 38. A KISS Goodbye Pilot with 2-3 of your best clients Roll-out an ESS-only program The sync– focus on payroll specialist Identify your HRIS expert Engage in our Partner Program