SlideShare une entreprise Scribd logo

Using Quality Management (QM) to Improve Language Testing

•Télécharger en tant que PPT, PDF•
•
The International Research Foundation for English Language Education (TIRF)
The International Research Foundation for English Language Education (TIRF)

Dr. Nick Saville, language assessment specialist with University of Cambridge ESOL Examinations, presents at the 2011 Language Teaching Research Colloquium in Ann Arbor, MI.

BusinessTechnologie
1  sur  27
Using Quality Management (QM) to improve language testing Nick Saville and Michael Milanovic LTRC 2011
Outline – see handout ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Quality management system ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Definition of QMS ,[object Object],[object Object],[object Object],[object Object]
Definition of QMS – meeting needs ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Historical perspective - origins ,[object Object],[object Object],[object Object],[object Object],[object Object]
Historical perspective - founders ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Historical perspective - TQM ,[object Object],[object Object],[object Object],[object Object],[object Object]
Historical perspective - ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Historical perspective – ISO standards ,[object Object],[object Object],[object Object],[object Object]
Two key points in a QM approach ,[object Object],[object Object],[object Object],[object Object],[object Object]
Key points - People ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Key points - Processes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Key points - process interactions map ,[object Object]
Key points – Plan, Do, Check, Act ,[object Object],[object Object],[object Object],[object Object],[object Object]
Key points - Figure 2 Aims, Inputs, Outputs
QC and QA in practice – check, act ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
QC in practice (1) ,[object Object],[object Object],[object Object],[object Object],[object Object]
QC in practice (1) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
QC in practice (2) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
QC in practice (2) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],Linking quality and validation
Linking quality and validation ,[object Object],[object Object],[object Object],[object Object]
Linking quality and validation Figure 3 Assessment cycle showing periodic review Follow the dotted red line _ _ _
Conclusion - putting principles into practice ,[object Object],[object Object],[object Object],[object Object]
References – on handout ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]

Recommandé

Quality assurance workshop
Quality assurance workshopQuality assurance workshop
Quality assurance workshopWilliam Kasati
 
Quality Assurance
Quality Assurance Quality Assurance
Quality Assurance Sagar Savale
 
Methodologies for quality management
Methodologies for quality managementMethodologies for quality management
Methodologies for quality managementAsamHussain3
 
Quality managment
Quality managmentQuality managment
Quality managmentAnkit
 
Quality management system
Quality management systemQuality management system
Quality management systemPOONAM PARDHI
 
Quality Assurance & Quality Control
Quality Assurance & Quality ControlQuality Assurance & Quality Control
Quality Assurance & Quality ControlPintu Badatiya
 
Controlling Quality by Waqas Ali Tunio
Controlling Quality by Waqas Ali TunioControlling Quality by Waqas Ali Tunio
Controlling Quality by Waqas Ali TunioWaqas Ali Tunio
 
The Implementation of QMS in construction industry
The Implementation of QMS in construction industryThe Implementation of QMS in construction industry
The Implementation of QMS in construction industryRaghavendra Rachamadugu
 

Recommandé

Quality assurance workshop
Quality assurance workshopQuality assurance workshop
Quality assurance workshopWilliam Kasati
 
Quality Assurance
Quality Assurance Quality Assurance
Quality Assurance Sagar Savale
 
Methodologies for quality management
Methodologies for quality managementMethodologies for quality management
Methodologies for quality managementAsamHussain3
 
Quality managment
Quality managmentQuality managment
Quality managmentAnkit
 
Quality management system
Quality management systemQuality management system
Quality management systemPOONAM PARDHI
 
Quality Assurance & Quality Control
Quality Assurance & Quality ControlQuality Assurance & Quality Control
Quality Assurance & Quality ControlPintu Badatiya
 
Controlling Quality by Waqas Ali Tunio
Controlling Quality by Waqas Ali TunioControlling Quality by Waqas Ali Tunio
Controlling Quality by Waqas Ali TunioWaqas Ali Tunio
 
The Implementation of QMS in construction industry
The Implementation of QMS in construction industryThe Implementation of QMS in construction industry
The Implementation of QMS in construction industryRaghavendra Rachamadugu
 
Quality planning and control
Quality planning and controlQuality planning and control
Quality planning and controlAshutosh Jaiswal
 
Quality assurance vs quality control
Quality assurance vs quality controlQuality assurance vs quality control
Quality assurance vs quality controlSIBENDU SURAJEET JENA
 
Quality Assurance and Quality Control
Quality Assurance and Quality ControlQuality Assurance and Quality Control
Quality Assurance and Quality ControlXubitech
 
QUALITY MANAGEMENT
QUALITY MANAGEMENTQUALITY MANAGEMENT
QUALITY MANAGEMENTLibcorpio
 
Quality Management Systems
Quality Management SystemsQuality Management Systems
Quality Management SystemsThe Bulgarian Association of Regional Development Agencies (BARDA)
 
Quality management
Quality managementQuality management
Quality managementDr. Uday Saikia
 
Quality management system
Quality management systemQuality management system
Quality management systemKahnu charan panigrahi
 
Quality management in construction
Quality management in constructionQuality management in construction
Quality management in constructionIsidro Sid Calayag
 
Quality inspection presentation
Quality inspection presentationQuality inspection presentation
Quality inspection presentationPRASHANT KSHIRSAGAR
 
Quality Control and Quality Assurance
Quality Control and Quality Assurance Quality Control and Quality Assurance
Quality Control and Quality Assurance Mohamed Saber
 
Qarajeet
QarajeetQarajeet
QarajeetÄjeet Rathore
 
Total quality management
Total quality management Total quality management
Total quality management 07sudha
 
Quality management @ ppt DOMS
Quality management @ ppt DOMSQuality management @ ppt DOMS
Quality management @ ppt DOMSBabasab Patil
 
Quality control and improvement concepts
Quality control and improvement conceptsQuality control and improvement concepts
Quality control and improvement conceptsBuddy Krishna
 
Principles of quality management
Principles of quality managementPrinciples of quality management
Principles of quality managementCHRISTIAN MEDICAL COLLEGE AND HOSPITAL
 
Quality Management
Quality ManagementQuality Management
Quality ManagementSteven Cahill
 
Quality Management System
Quality Management SystemQuality Management System
Quality Management SystemKuldeep Yagik
 
Quality Management System
Quality Management SystemQuality Management System
Quality Management SystemAsamHussain3
 
Quality Management
Quality ManagementQuality Management
Quality ManagementZulcaif Ahmad
 
Components of a quality management system
Components of a quality management systemComponents of a quality management system
Components of a quality management systemselinasimpson311
 
New tqm
New tqmNew tqm
New tqmkumarseema
 
PROJECT QUALITY MANAGEMENT for Project.ppt
PROJECT QUALITY MANAGEMENT for Project.pptPROJECT QUALITY MANAGEMENT for Project.ppt
PROJECT QUALITY MANAGEMENT for Project.pptAhtashamArshad4
 

Contenu connexe

Tendances

Quality planning and control
Quality planning and controlQuality planning and control
Quality planning and controlAshutosh Jaiswal
 
Quality assurance vs quality control
Quality assurance vs quality controlQuality assurance vs quality control
Quality assurance vs quality controlSIBENDU SURAJEET JENA
 
Quality Assurance and Quality Control
Quality Assurance and Quality ControlQuality Assurance and Quality Control
Quality Assurance and Quality ControlXubitech
 
QUALITY MANAGEMENT
QUALITY MANAGEMENTQUALITY MANAGEMENT
QUALITY MANAGEMENTLibcorpio
 
Quality management in construction
Quality management in constructionQuality management in construction
Quality management in constructionIsidro Sid Calayag
 
Quality Control and Quality Assurance
Quality Control and Quality Assurance Quality Control and Quality Assurance
Quality Control and Quality Assurance Mohamed Saber
 
Total quality management
Total quality management Total quality management
Total quality management 07sudha
 
Quality management @ ppt DOMS
Quality management @ ppt DOMSQuality management @ ppt DOMS
Quality management @ ppt DOMSBabasab Patil
 
Quality control and improvement concepts
Quality control and improvement conceptsQuality control and improvement concepts
Quality control and improvement conceptsBuddy Krishna
 
Quality Management System
Quality Management SystemQuality Management System
Quality Management SystemKuldeep Yagik
 
Quality Management System
Quality Management SystemQuality Management System
Quality Management SystemAsamHussain3
 
Components of a quality management system
Components of a quality management systemComponents of a quality management system
Components of a quality management systemselinasimpson311
 

Tendances (20)

Quality planning and control
Quality planning and controlQuality planning and control
Quality planning and control
 
Quality assurance vs quality control
Quality assurance vs quality controlQuality assurance vs quality control
Quality assurance vs quality control
 
Quality Assurance and Quality Control
Quality Assurance and Quality ControlQuality Assurance and Quality Control
Quality Assurance and Quality Control
 
QUALITY MANAGEMENT
QUALITY MANAGEMENTQUALITY MANAGEMENT
QUALITY MANAGEMENT
 
Quality Management Systems
Quality Management SystemsQuality Management Systems
Quality Management Systems
 
Quality management
Quality managementQuality management
Quality management
 
Quality management system
Quality management systemQuality management system
Quality management system
 
Quality management in construction
Quality management in constructionQuality management in construction
Quality management in construction
 
Quality inspection presentation
Quality inspection presentationQuality inspection presentation
Quality inspection presentation
 
Quality Control and Quality Assurance
Quality Control and Quality Assurance Quality Control and Quality Assurance
Quality Control and Quality Assurance
 
Qarajeet
QarajeetQarajeet
Qarajeet
 
Total quality management
Total quality management Total quality management
Total quality management
 
Quality management @ ppt DOMS
Quality management @ ppt DOMSQuality management @ ppt DOMS
Quality management @ ppt DOMS
 
Quality control and improvement concepts
Quality control and improvement conceptsQuality control and improvement concepts
Quality control and improvement concepts
 
Principles of quality management
Principles of quality managementPrinciples of quality management
Principles of quality management
 
Quality Management
Quality ManagementQuality Management
Quality Management
 
Quality Management System
Quality Management SystemQuality Management System
Quality Management System
 
Quality Management System
Quality Management SystemQuality Management System
Quality Management System
 
Quality Management
Quality ManagementQuality Management
Quality Management
 
Components of a quality management system
Components of a quality management systemComponents of a quality management system
Components of a quality management system
 

Similaire à Using Quality Management (QM) to Improve Language Testing

PROJECT QUALITY MANAGEMENT for Project.ppt
PROJECT QUALITY MANAGEMENT for Project.pptPROJECT QUALITY MANAGEMENT for Project.ppt
PROJECT QUALITY MANAGEMENT for Project.pptAhtashamArshad4
 
Project Quality Management
Project Quality ManagementProject Quality Management
Project Quality Managementmzedan
 
Statistical quality control 1,2
Statistical quality control 1,2Statistical quality control 1,2
Statistical quality control 1,2ROBERA WEGI
 
Total Quality Management, BIS certification in construction
Total Quality Management, BIS certification in constructionTotal Quality Management, BIS certification in construction
Total Quality Management, BIS certification in constructionsudhak28
 
Quality assurance
Quality assuranceQuality assurance
Quality assuranceRajThakuri
 
Quality Management
Quality ManagementQuality Management
Quality Managementlearnito
 
QAQC in civil engineering in building construction constrcytopn
QAQC in civil engineering in building construction constrcytopnQAQC in civil engineering in building construction constrcytopn
QAQC in civil engineering in building construction constrcytopnBijayaRaula1
 
Qualit management systems
Qualit management systemsQualit management systems
Qualit management systemsAsadRajpoot8
 
Managing Total Quality Management (TQM)
Managing Total Quality Management (TQM)Managing Total Quality Management (TQM)
Managing Total Quality Management (TQM)DrJayantaKumarMahato1
 
Managing Total Quality Management (TQM).pdf
Managing Total Quality Management (TQM).pdfManaging Total Quality Management (TQM).pdf
Managing Total Quality Management (TQM).pdfDrJayantaKumarMahato1
 
How to implement QMS in a fertility centre
How to implement QMS in a fertility centreHow to implement QMS in a fertility centre
How to implement QMS in a fertility centreSandro Esteves
 
Quality Management System - Objectives
Quality Management System - ObjectivesQuality Management System - Objectives
Quality Management System - ObjectivesKeven Aglae
 
Quality Course 1
Quality Course 1Quality Course 1
Quality Course 1Fin1
 
Iso awarenee training dr. amsavel
Iso awarenee training dr. amsavelIso awarenee training dr. amsavel
Iso awarenee training dr. amsavelAmsavel Vel
 
Unit-I Introduction
Unit-I IntroductionUnit-I Introduction
Unit-I IntroductionDr.Raja R
 

Similaire à Using Quality Management (QM) to Improve Language Testing (20)

New tqm
New tqmNew tqm
New tqm
 
PROJECT QUALITY MANAGEMENT for Project.ppt
PROJECT QUALITY MANAGEMENT for Project.pptPROJECT QUALITY MANAGEMENT for Project.ppt
PROJECT QUALITY MANAGEMENT for Project.ppt
 
quality_management.ppt
quality_management.pptquality_management.ppt
quality_management.ppt
 
Project Quality Management
Project Quality ManagementProject Quality Management
Project Quality Management
 
Statistical quality control 1,2
Statistical quality control 1,2Statistical quality control 1,2
Statistical quality control 1,2
 
Total Quality Management, BIS certification in construction
Total Quality Management, BIS certification in constructionTotal Quality Management, BIS certification in construction
Total Quality Management, BIS certification in construction
 
Quality assurance
Quality assuranceQuality assurance
Quality assurance
 
Software Quality Assurance
Software Quality AssuranceSoftware Quality Assurance
Software Quality Assurance
 
Quality Management
Quality ManagementQuality Management
Quality Management
 
QAQC in civil engineering in building construction constrcytopn
QAQC in civil engineering in building construction constrcytopnQAQC in civil engineering in building construction constrcytopn
QAQC in civil engineering in building construction constrcytopn
 
Qualit management systems
Qualit management systemsQualit management systems
Qualit management systems
 
Managing Total Quality Management (TQM)
Managing Total Quality Management (TQM)Managing Total Quality Management (TQM)
Managing Total Quality Management (TQM)
 
Managing Total Quality Management (TQM).pdf
Managing Total Quality Management (TQM).pdfManaging Total Quality Management (TQM).pdf
Managing Total Quality Management (TQM).pdf
 
How to implement QMS in a fertility centre
How to implement QMS in a fertility centreHow to implement QMS in a fertility centre
How to implement QMS in a fertility centre
 
Apply quality control
Apply quality controlApply quality control
Apply quality control
 
Quality Management System - Objectives
Quality Management System - ObjectivesQuality Management System - Objectives
Quality Management System - Objectives
 
Quality Course 1
Quality Course 1Quality Course 1
Quality Course 1
 
Iso awarenee training dr. amsavel
Iso awarenee training dr. amsavelIso awarenee training dr. amsavel
Iso awarenee training dr. amsavel
 
Quality Control-1
Quality Control-1Quality Control-1
Quality Control-1
 
Unit-I Introduction
Unit-I IntroductionUnit-I Introduction
Unit-I Introduction
 

Plus de The International Research Foundation for English Language Education (TIRF)

Plus de The International Research Foundation for English Language Education (TIRF) (13)

TIRF at 2014 TESOL - MALL Panel Presentation
TIRF at 2014 TESOL - MALL Panel Presentation TIRF at 2014 TESOL - MALL Panel Presentation
TIRF at 2014 TESOL - MALL Panel Presentation
 
TIRF at 2013 TESOL - A Case for Online English Language Teacher Education
TIRF at 2013 TESOL - A Case for Online English Language Teacher EducationTIRF at 2013 TESOL - A Case for Online English Language Teacher Education
TIRF at 2013 TESOL - A Case for Online English Language Teacher Education
 
TIRF at 2012 TESOL - English at Work: International Workforce Training Programs
TIRF at 2012 TESOL - English at Work: International Workforce Training ProgramsTIRF at 2012 TESOL - English at Work: International Workforce Training Programs
TIRF at 2012 TESOL - English at Work: International Workforce Training Programs
 
Assessment Issues in Workplace ESL Instructional Programs
Assessment Issues in Workplace ESL Instructional ProgramsAssessment Issues in Workplace ESL Instructional Programs
Assessment Issues in Workplace ESL Instructional Programs
 
Surveying English Language Assessment Practices in International Plurilingual...
Surveying English Language Assessment Practices in International Plurilingual...Surveying English Language Assessment Practices in International Plurilingual...
Surveying English Language Assessment Practices in International Plurilingual...
 
Workforce Language Assessment in the 21st-Century Knowledge Economy: A Qualit...
Workforce Language Assessment in the 21st-Century Knowledge Economy: A Qualit...Workforce Language Assessment in the 21st-Century Knowledge Economy: A Qualit...
Workforce Language Assessment in the 21st-Century Knowledge Economy: A Qualit...
 
English in the 21st Century Global Knowledge Economy
English in the 21st Century Global Knowledge EconomyEnglish in the 21st Century Global Knowledge Economy
English in the 21st Century Global Knowledge Economy
 
TIRF - Chinese Perspective on English: Current Status and Future Trends
TIRF - Chinese Perspective on English: Current Status and Future TrendsTIRF - Chinese Perspective on English: Current Status and Future Trends
TIRF - Chinese Perspective on English: Current Status and Future Trends
 
TIRF - Guatemalan Perspective on English: Current Status and Future Trends
TIRF - Guatemalan Perspective on English: Current Status and Future TrendsTIRF - Guatemalan Perspective on English: Current Status and Future Trends
TIRF - Guatemalan Perspective on English: Current Status and Future Trends
 
TIRF - European Perspective on English: Current Status and Future Trends
TIRF - European Perspective on English: Current Status and Future TrendsTIRF - European Perspective on English: Current Status and Future Trends
TIRF - European Perspective on English: Current Status and Future Trends
 
TIRF at 2010 TESOL Convention - Reece Duca
TIRF at 2010 TESOL Convention - Reece DucaTIRF at 2010 TESOL Convention - Reece Duca
TIRF at 2010 TESOL Convention - Reece Duca
 
TIRF at 2010 TESOL Convention - Lorraine de Matos
TIRF at 2010 TESOL Convention - Lorraine de MatosTIRF at 2010 TESOL Convention - Lorraine de Matos
TIRF at 2010 TESOL Convention - Lorraine de Matos
 
TIRF at 2010 CATESOL Convention - Dr. Kathi Bailey & Ryan Damerow
TIRF at 2010 CATESOL Convention - Dr. Kathi Bailey & Ryan DamerowTIRF at 2010 CATESOL Convention - Dr. Kathi Bailey & Ryan Damerow
TIRF at 2010 CATESOL Convention - Dr. Kathi Bailey & Ryan Damerow
 

Dernier

JAYNAGAR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
JAYNAGAR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRLJAYNAGAR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
JAYNAGAR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRLkapoorjyoti4444
 
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRLBAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRLkapoorjyoti4444
 
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...amitlee9823
 
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756dollysharma2066
 
Call Girls In Majnu Ka Tilla 959961~3876 Shot 2000 Night 8000
Call Girls In Majnu Ka Tilla 959961~3876 Shot 2000 Night 8000Call Girls In Majnu Ka Tilla 959961~3876 Shot 2000 Night 8000
Call Girls In Majnu Ka Tilla 959961~3876 Shot 2000 Night 8000dlhescort
 
Call Girls Zirakpur👧 Book Now📱7837612180 📞👉Call Girl Service In Zirakpur No A...
Call Girls Zirakpur👧 Book Now📱7837612180 📞👉Call Girl Service In Zirakpur No A...Call Girls Zirakpur👧 Book Now📱7837612180 📞👉Call Girl Service In Zirakpur No A...
Call Girls Zirakpur👧 Book Now📱7837612180 📞👉Call Girl Service In Zirakpur No A...Sheetaleventcompany
 
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...Sheetaleventcompany
 
PHX May 2024 Corporate Presentation Final
PHX May 2024 Corporate Presentation FinalPHX May 2024 Corporate Presentation Final
PHX May 2024 Corporate Presentation FinalPanhandleOilandGas
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayNZSG
 
Falcon Invoice Discounting: The best investment platform in india for investors
Falcon Invoice Discounting: The best investment platform in india for investorsFalcon Invoice Discounting: The best investment platform in india for investors
Falcon Invoice Discounting: The best investment platform in india for investorsFalcon Invoice Discounting
 
Business Model Canvas (BMC)- A new venture concept
Business Model Canvas (BMC)- A new venture conceptBusiness Model Canvas (BMC)- A new venture concept
Business Model Canvas (BMC)- A new venture conceptP&CO
 
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...amitlee9823
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesDipal Arora
 
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service NoidaCall Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service Noidadlhescort
 
Eluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort Service
Eluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort ServiceEluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort Service
Eluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort ServiceDamini Dixit
 
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 MonthsSEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 MonthsIndeedSEO
 
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876dlhescort
 
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...rajveerescorts2022
 
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service AvailableCall Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service AvailableSeo
 

Dernier (20)

JAYNAGAR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
JAYNAGAR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRLJAYNAGAR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
JAYNAGAR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
 
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRLBAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
 
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
 
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
 
Call Girls In Majnu Ka Tilla 959961~3876 Shot 2000 Night 8000
Call Girls In Majnu Ka Tilla 959961~3876 Shot 2000 Night 8000Call Girls In Majnu Ka Tilla 959961~3876 Shot 2000 Night 8000
Call Girls In Majnu Ka Tilla 959961~3876 Shot 2000 Night 8000
 
Call Girls Zirakpur👧 Book Now📱7837612180 📞👉Call Girl Service In Zirakpur No A...
Call Girls Zirakpur👧 Book Now📱7837612180 📞👉Call Girl Service In Zirakpur No A...Call Girls Zirakpur👧 Book Now📱7837612180 📞👉Call Girl Service In Zirakpur No A...
Call Girls Zirakpur👧 Book Now📱7837612180 📞👉Call Girl Service In Zirakpur No A...
 
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
 
PHX May 2024 Corporate Presentation Final
PHX May 2024 Corporate Presentation FinalPHX May 2024 Corporate Presentation Final
PHX May 2024 Corporate Presentation Final
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 May
 
Falcon Invoice Discounting: The best investment platform in india for investors
Falcon Invoice Discounting: The best investment platform in india for investorsFalcon Invoice Discounting: The best investment platform in india for investors
Falcon Invoice Discounting: The best investment platform in india for investors
 
Business Model Canvas (BMC)- A new venture concept
Business Model Canvas (BMC)- A new venture conceptBusiness Model Canvas (BMC)- A new venture concept
Business Model Canvas (BMC)- A new venture concept
 
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
 
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service NoidaCall Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
 
Eluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort Service
Eluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort ServiceEluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort Service
Eluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort Service
 
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 MonthsSEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
 
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
 
(Anamika) VIP Call Girls Napur Call Now 8617697112 Napur Escorts 24x7
(Anamika) VIP Call Girls Napur Call Now 8617697112 Napur Escorts 24x7(Anamika) VIP Call Girls Napur Call Now 8617697112 Napur Escorts 24x7
(Anamika) VIP Call Girls Napur Call Now 8617697112 Napur Escorts 24x7
 
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
 
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service AvailableCall Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
 

Using Quality Management (QM) to Improve Language Testing

  • 1. Using Quality Management (QM) to improve language testing Nick Saville and Michael Milanovic LTRC 2011
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16. Key points - Figure 2 Aims, Inputs, Outputs
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24. Linking quality and validation Figure 3 Assessment cycle showing periodic review Follow the dotted red line _ _ _
  • 25.
  • 26.
  • 27.

Notes de l'éditeur

  1. Ann Arbor, LTRC June 2011 University of Cambridge Nick Saville and Michael Milanovic