1. ODR Implementation
David J. Bilinsky BSc LLB MBA

2. No Matter Which System is Chosen..

3. Adoption of ODR is viewed as based in
Economics…

4. ODR Integration into the Legal System

5. Identify Best Practices for Integration

6. Step 1: Environmental Awareness

7. Three Levels of Change
Procedural
Structural
Cultural

8. Procedural

9. Structural
In Person
Online

10. Cultural

11. Step 2: Management of Change

12. Never get a 2nd chance for a 1st
Impression

13. Identify the Roadblocks

14. Step 3: Focus on Who Matters Most:
Enthusiasts

15. Step 3: Focus on Who Matters Most:
Backbones

16. Step 3: Focus on Who Matters Most:
Resisters

17. Best Practices Checklist

18. Conclusion

20. Questions and Contact
• David J. Bilinsky
• Thoughtful Legal Management
• daveb@thoughtfullaw.com
• Blog: www.thoughtfullaw.com