Good Stuff Happens in 1:1 Meetings: Why you need them and how to do them well
FIRO B EGO STATE
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2. FIRO B The Fundamental Interpersonal Relationships-Behavior
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5. Fundamental Interpersonal Relations Orientation –Behavior (FIRO B) INCLUSION CONTROL AFFECTION Expressed toward others I join other people, and I include others I take charge, and I influence people I get close and personal with people Wanted from others I want other people to include me I want others to lead me or give me direction I want people to get close and personal with me
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7. HOW do I score my Firo B ? LOW SCORE - HIGH SCORE - AVERAGE SCORE -
9. SCORING ? INCLUSION CONTROL AFFECTION Expressed Behavior toward others Wanted Behavior From others TOTAL E TOTAL W TOTAL INCLUSION TOTAL CONTROL TOTAL AFFECTION SOCIAL INTERACTION INDEX 18 17 35 14 8 13 7 6 5 7 2 8
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11. AVERAGE FIRO B Scores and Ranges ROW TOTALS Column Total 9 to 15 11,9 5 to 11 8,5 6 to 12 8,9 20 to 38 29,3 INCLUSION CONTROL AFFECTION Expressed toward others 4 To 7 5,4 2 to 5 3,9 3 to 6 4,1 Wanted from others 5 to 8 6,5 3 to 6 4,6 3 to 6 4,6 9 to 18 13,4 11 to 20 15,9
12. Examples Bagaimana ? A Inclusion Control Affection Expr ( e) 6 8 6 Want ( w) 7 2 8
13. Application Saya Dia Suka melibatkan orang lain Suka dilibatkan orang lain COMPATIBLE Suka Mengendalikan orang lain Suka dikendalikan orang lain COMPATIBLE Suka Berakrab akrab Dgn org lain Suka di Akrab akrab in Oleh orang lain COMPATIBLE Relasi
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15. Examples of Two FIRO B scores MANAGER Inclusion Control Affection Row Total Expr ( e) 9 9 1 19 Want ( w) 8 4 3 15 Column Total 17 13 4 34 SUBORDINATES Inclusion Control Affection Row Total Expr ( e) 3 8 6 17 Want ( w) 2 2 8 12 Column Total 5 10 14 29
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18. Incompatibility Scores for a hypothetical Manager and a subordinates TOTAL Incompatibility ( absolute values) 75 Inclusion Control Affection Reciprocal 12 11 10 Originator 2 11 -4 Interchange 12 3 10
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21. EGO STATE/ status ego Suatu kumpulan dari cara cara seseorang mengekspresikan dirinya dalam berinteraksi dengan orang lain yrb/sbm/itb/2008 Prof ERIC BERNIE
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24. Seorang atasan bertanya pada bawahannya Atasan : Mana laporan yang kemarin saya minta ? yrb/sbm/itb/2008 O D A ATASAN BAWAHAN O D A Bawahan : Lho, kan sudah saya taruh dimeja bapak, koq enggak dilihat sih pak ? Ego state mana yang bicara ini ? Disebut Transaksi Silang
25. Seorang atasan bertanya pada bawahannya Atasan : Mana laporan yang kemarin saya minta ? yrb/sbm/itb/2008 O D A ATASAN BAWAHAN O D A Bawahan : Sudah saya taruh dimeja bapak, mungkin terselip pak, mari saya bantu cari, maaf lho pak Ego state mana yang bicara ini ? Disebut Transaksi Paralel
26. Seorang credit officer dan calon nasabah Nasabah : Jadi bagaimana pak, kira kira kredit kami ada peluang ? yrb/sbm/itb/2008 O D A Nasabah BAWAHAN O D A Officer : Tenang lah pak, tapi bapak mengertikan ? Ego state mana yang bicara ini ? Disebut Ulterior Transaction (tersembunyi) Nasabah : Bereslah itu pak, jangan kwatir ….