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For those who don’t like sport…
Social Tech
   Social             Social                 Social
 Relevance            Media                Networking

Online reputation
                    ie: Slideshare,          ie: Facebook,
     ie: your
                        YouTube                  Twitter
relevance online


                                      (Klososky 2011)
Relevance: What’s the Point?

Rules of engagement: 140 characters! Really?

Language: WTFs, <3, #rofl

No kill switch: Rethinking Control &
Influence of the Leader
www

 Thought L’ship Governance
                    technacy
 Social tech                    Mobility
    www              dialogue

The Strategic Com-                         The Marketing
   Organisation                             Organisation
Probably not.

   WHY?
Celebrity 2.0
Power, Personality & Pull

V’s (or + ?)

Media/ Celebrity 3.0
Content, Context &
Connectedness
Bourdieu: Field &
Habitus How

A structured social
space with its own
rules, regulations




                      © Tiffanny Junee 2011
1.0             2.0               3.0
       F-2-F            F-2-F             F-2-F
                                                  Celebrity 2.0
-Post match/                    Mobile            Power,
Sponsorship
events: Talking to
                                                  Personality & Pull
Sponsors
-Attending events/              YouTube           + (?)
community
signings/ hospital
visits
-Print, Radio & TV              Twitter           Celebrity 3.0
media interviews
(Captain)                                         Content, Context
Contact via media    PLUS:      Instagram         & Connectedness
manager,             • Email
corporate box        • www
                                Foursquare
      1990s            1996               2012
Free




                  Need




                                 Access
       Open              Habit            Technology
       source
       Software
1996 - ARU Online since 1996

 2010 - IRB’s ‘Year of Getting Social’

 2011 – Rugby World Cup (NZ)

  ARU marketing ‘One Team’

 •  Traditional marketing tactics
 •  Social media & social networking
 strategy = underdeveloped
 •  Social Relevance is negligible
 •  Social Media policy non-existent
 beyond RUPA’s ‘how to’ guidelines.



The Internet is a
mirror of the self…
How


“Our position is that Twitter and
Facebook is just like sitting at a
  press conference. [Each] is a
 media platform and you must
  manage it like you would any
      other form of media”
     – Anthony MacKaiser,
 Communications & Marketing
       Manager, SANZAR

  Watch This Space:
  Impact of 2012 Arbib
  Report into Rugby in Oz            © Tiffanny Junee 2011
Fine:

$60K
+ 2 yr good behaviour
bond

& 2 Test suspension
The Sports Organisation
                                   •  The Athlete
                                   •  The Team
                                   •  The Organisation
                                   •  The Sports Brand



    Environment
                                                                    Dialogue
      Connectedness
                                                                      Governance

The Event                                   Personality
•  The Sponsors : The Business
   Community
                                              Language       The Person
•  The Teams                                                 •  The Athlete
•  The Celebrities                                           •  The Team Member
•  The Formalities                                           •  The Contractor / Employee
•  The Fan Communities: Family &                             •  The Sports Brand
   Friends, Fanatics
•  The Games
Understanding the
       Fan needs:      Marketing -
 - Die hards: Stats    Sponsorships
       - Team Info     Extension
   - Player Profiles
www

                       Thought L’ship Governance
                                          technacy
                       Social tech                    Mobility
                          www              dialogue

                     The Strategic Com-                          The Marketing
                        Organisation                              Organisation




Differentiators:

•  Capability – Technacy, Platform Socialisation (marcomms/ IT)
•  Language - Personalised Vs Mass produced
•  Behaviour – Confident Vs Tentative
               - Dialogue Vs Lecture
The content of this presentation is based on on-going research.
       Full copyright remains with the author, Tiffanny Junee.
    Information contained in the visualisations is proprietary and
cannot be reproduced without the express permission of the author.
             Image references are available on request.
                        © Tiffanny Junee 2012

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Social Media & Footy: The Art of Social

  • 1.
  • 3. For those who don’t like sport…
  • 4.
  • 5.
  • 6. Social Tech Social Social Social Relevance Media Networking Online reputation ie: Slideshare, ie: Facebook, ie: your YouTube Twitter relevance online (Klososky 2011)
  • 7. Relevance: What’s the Point? Rules of engagement: 140 characters! Really? Language: WTFs, <3, #rofl No kill switch: Rethinking Control & Influence of the Leader
  • 8. www Thought L’ship Governance technacy Social tech Mobility www dialogue The Strategic Com- The Marketing Organisation Organisation
  • 9.
  • 10.
  • 12. Celebrity 2.0 Power, Personality & Pull V’s (or + ?) Media/ Celebrity 3.0 Content, Context & Connectedness
  • 13.
  • 14. Bourdieu: Field & Habitus How A structured social space with its own rules, regulations © Tiffanny Junee 2011
  • 15. 1.0 2.0 3.0 F-2-F F-2-F F-2-F Celebrity 2.0 -Post match/ Mobile Power, Sponsorship events: Talking to Personality & Pull Sponsors -Attending events/ YouTube + (?) community signings/ hospital visits -Print, Radio & TV Twitter Celebrity 3.0 media interviews (Captain) Content, Context Contact via media PLUS: Instagram & Connectedness manager, • Email corporate box • www Foursquare 1990s 1996 2012
  • 16. Free Need Access Open Habit Technology source Software
  • 17. 1996 - ARU Online since 1996 2010 - IRB’s ‘Year of Getting Social’ 2011 – Rugby World Cup (NZ) ARU marketing ‘One Team’ •  Traditional marketing tactics •  Social media & social networking strategy = underdeveloped •  Social Relevance is negligible •  Social Media policy non-existent beyond RUPA’s ‘how to’ guidelines. The Internet is a mirror of the self…
  • 18. How “Our position is that Twitter and Facebook is just like sitting at a press conference. [Each] is a media platform and you must manage it like you would any other form of media” – Anthony MacKaiser, Communications & Marketing Manager, SANZAR Watch This Space: Impact of 2012 Arbib Report into Rugby in Oz © Tiffanny Junee 2011
  • 19. Fine: $60K + 2 yr good behaviour bond & 2 Test suspension
  • 20. The Sports Organisation •  The Athlete •  The Team •  The Organisation •  The Sports Brand Environment Dialogue Connectedness Governance The Event Personality •  The Sponsors : The Business Community Language The Person •  The Teams •  The Athlete •  The Celebrities •  The Team Member •  The Formalities •  The Contractor / Employee •  The Fan Communities: Family & •  The Sports Brand Friends, Fanatics •  The Games
  • 21.
  • 22.
  • 23. Understanding the Fan needs: Marketing - - Die hards: Stats Sponsorships - Team Info Extension - Player Profiles
  • 24. www Thought L’ship Governance technacy Social tech Mobility www dialogue The Strategic Com- The Marketing Organisation Organisation Differentiators: •  Capability – Technacy, Platform Socialisation (marcomms/ IT) •  Language - Personalised Vs Mass produced •  Behaviour – Confident Vs Tentative - Dialogue Vs Lecture
  • 25.
  • 26.
  • 27. The content of this presentation is based on on-going research. Full copyright remains with the author, Tiffanny Junee. Information contained in the visualisations is proprietary and cannot be reproduced without the express permission of the author. Image references are available on request. © Tiffanny Junee 2012