Contenu connexe Similaire à Generate Better Team Performance (20) Generate Better Team Performance1. The Top Five Drivers of High
Performing Teams
Evidence from the Total Leader and
Coach Solutions High Performing Elite
Teams (HPET) Research and Work
Creating Sustainable Behavioural Change in Teams
Total Leader and Coach Solutions Australia
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2. Total Leader and Coach Solutions Australia High Performing Elite Teams
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The TLC HPET Framework
Four quadrants
The Intra-personal addressing individual requirements
The Inter-Personal addressing the team requirements
Four levels of interventions in each quadrant
3. Total Leader and Coach Solutions Australia High Performing Elite Teams
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The Twelve Levers of the HPET Model
4. TOP FIVE DRIVERS
The key levers to develop a high performing state in a team: Based on
the validation study of the HPET and the TLC HPET Database as a
result of working with leadership teams across Australia
5. Team members are given permission and feel
comfortable holding each other accountable to the
agreed way of working (Q3)
6. The team appreciate and tap into each other's
different approaches, skills and experiences (Q4)
9. Conflict in the team is resolved effectively and in a
timely manner (Q4)
11. Total Leader and Coach Solutions Australia High Performing Elite Teams
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Create a Culture of Conscious Accountability
Conscious
Accountability
Culture
Clear
Accountabilities
Clarity on who
holds the “D”?
Permission to
hold
accountable
Practice holding
each other
accountable
12. Total Leader and Coach Solutions Australia High Performing Elite Teams
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Culture of Conscious Accountability in Practice
Parachute Rigger Australian Army
1. Articulate the accountability whenever
delegating a task to an individual or a
team
2. Ask the team to articulate their
respective understanding of their
accountability on a regular basis
3. Ask: “Who has the ‘D’”?
4. Provide feedback and coaching
immediately you identify a task has not
being completed to the required
standard / quality
13. Total Leader and Coach Solutions Australia High Performing Elite Teams
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An Agreed Way of Working
An
Agreed
Way of
Working
Agree on
shared
values
Table
conflicts and
seek agreed
approach
Nurture
constructive
paranoia
Practice
agreed way
of working
14. Total Leader and Coach Solutions Australia High Performing Elite Teams
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Agreed way of working in practice
1. Articulate the agreed values and way of working on
a daily basis (and WHY...)
2. Assign an AWW Buddy (co-pilot) to each person
in the team who will provide input and feedback
and hold the individual accountable
3. Finish each meeting with the question: “what
could we have done differently at this meeting to
be more effective”?
4. Practice ‘Appreciation’ – at the end of each
week/day ask one or two individuals to share an
‘Appreciation’ of another person’s practice of the
agreed way of working.
15. Total Leader and Coach Solutions Australia High Performing Elite Teams
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Drive Pro-activity & Eliminate ‘Victim’ Mentality
Proactive
Attitude
Focus on the
decision
required
Immediately
challenge all
blame and
avoidance of
responsibility
Ask: “What do
you need to do
differently from
this point
forward?”
Practice
verbalising
strengths and
weaknesses in
the team
16. Total Leader and Coach Solutions Australia High Performing Elite Teams
Copyright © Total Leader and Coach Solutions Australia 2013
Mark Samuel: 2012
1. Challenge the team to make a choice to
focus on solving the problem rather than
ignoring, denying or blaming.
2. Develop a shared way of challenging
blame, avoidance and denial in the team
setting
3. Practice taking responsibility i.e. “...and
my part in contributing to the error
was...”
4. Hold each other accountable to being
proactive, self-aware, and considered.
Drive Pro-Activity in Practice
17. Total Leader and Coach Solutions Australia High Performing Elite Teams
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The TLC HPET Model
18. Total Leader and Coach Solutions Australia High Performing Elite Teams
Copyright © Total Leader and Coach Solutions Australia 2013
What Next?
If your team would like to gauge its High
Performing State, then contact us and
we will arrange a time to discuss your
team’s needs and the next steps.
Greg Bayne – greg@tlcsolutions.com.au
Alistair Box – alistair@tlcsolutions.com.au
Heather McGregor-Bayne – heather@tlcsolutions.com.au
www.tlcsolutions.com.au