Olathe Healthcare_November 2011

Achieving ROI with Integrated Job Descriptions and Performance Reviews Improving HR Operations through Agile Software: The Olathe Health System Story November 3, 2011

Olathe Health System, Inc. ,[object Object],[object Object],[object Object],[object Object],[object Object]

Business Problems ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Identifying Needs and Areas for Improvement at Olathe ,[object Object],[object Object]

Steering Committee Research/Solutions ,[object Object]

New Job Description/Review Template

Steering Committee Research/Solutions ,[object Object],[object Object],[object Object]

Steering Committee Research/Solutions ,[object Object],[object Object],[object Object],[object Object]

Short-term Opportunities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Long-term Objectives ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

The Search for a Solution ,[object Object],[object Object],[object Object],[object Object]

Solution ,[object Object],[object Object]

ROI Calculations - Assumptions Number of employees 2,475 Number Assigned Dir’s & up 1,819 Number Assigned to Mgr’s 584 Total 2,475 Total 2,475 Copies (Mgr, Employee, HR) 3 Pages per 561 Evaluations 6 Average pages per evaluation 8 # Hospital employees 1,989 Minutes to complete current evaluation 60 Minutes to complete new evaluation 40

ROI Calculation – Current Annual Cost Item Ea. Amount Paper – 1 sheet $0.035 $2,079.00 Toner – 1 print $0.035 $2,079.00 Hard Costs Total $4,158.00 Dir’s and up cost to complete per minute $0.99 $112,854.88 Mgr’s cost to complete per minute $0.59 $20,807.92 Entering per minute $0.48 $1,188.00 Filing per minute $0.34 $841.50 561 Validation printing $0.07 $835.38 561 Validation Filing $0.34 $676.26 Soft Costs Total $137,203.94 Total Current Annual Cost $141,361.94

ROI Calculation – New Annual Cost Item Ea. Amount Paper – 1 sheet $0.0 $0 Toner – 1 print $0.0 $0 Software Subscription $36,000 $36,000 Hard Costs Total $36,000.00 Dir’s and up cost to complete per minute $0.99 $75,236.59 Mgr’s cost to complete per minute $0.59 $13,782.40 Entering per minute $0 $0 Filing per minute $0 $0 561 Validation printing $0 $0 561 Validation Filing $0 $0 Soft Costs Total $89,018.99 Total New Annual Cost $125,018.99

ROI Calculation Item Amount Current Annual Costs $141,361.94 New Annual Costs $125,018.99 Expected Annual Savings (with added capabilities) $14,831.31 ROI Calculation - $14,831.31 annual total cost reductions multiplied by the term then divided by a $35,000 implementation fee (no discounting for net present value) Payback period 28 months 3-year ROI 127% 5-year ROI 212%

Non-quantifiable Benefits ,[object Object],[object Object],[object Object]

Solution ,[object Object],[object Object],[object Object]

Implementing the Solution ,[object Object],[object Object],[object Object]

Implementing the Solution ,[object Object],[object Object]

Implementing the Solution – Lessons Learned ,[object Object],[object Object],[object Object]

System Benefits – Job Descriptions ,[object Object],[object Object],[object Object],[object Object]

Reusable Reference Job Descriptions System Benefits – Job Descriptions ,[object Object],[object Object]

Accurate Up to Date Job Descriptions System Benefits – Job Descriptions ,[object Object]

Flexible Tracking of Qualifications System Benefits – Job Descriptions ,[object Object]

Online/Printed JDs Matched our Template System Benefits – Job Descriptions

System Benefits – Performance Reviews ,[object Object],[object Object],[object Object],[object Object],[object Object]

Job Descriptions Automatically “Ripple Through” to the Performance Review System Benefits – Performance Reviews

Compliance – View/Sign off on Job Description/Acknowledgements System Benefits – Performance Reviews

Reporting System Benefits – Performance Reviews ,[object Object]

Easy-to-follow “To Do” lists System Benefits – Performance Reviews ,[object Object]

Results ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Results ,[object Object],[object Object],[object Object]

Future Enhancements for OHSI ,[object Object],[object Object],[object Object],[object Object],[object Object]

Contact the Presenters ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Olathe Healthcare_November 2011

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