Five Profiles for Finding Information - Abbreviated
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This is the abbreviated version that highlights the five profiles and how to design for them.
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Five Profiles for Finding Information - Abbreviated
- 1. Five Profiles for Finding Information in the Workplace 1 Copyright ©2007 Messagefirst, Inc. All rights reserved. These slides may not be reproduced w/o permission. messagefirst.com
- 2. 5 The Major Personas 2
- 3. The Hunter Gatherer 3
- 4. Do Te ma in ch no Kn o lo gy wle Kn dg ow e le Ex dg pe e In rie te nc e rn al Re se a 1 2 3 4 5 In rch T tra ne ool tS s ea rc Co m m Go h un og ity le Pa ge s Bl og s IM Em ai l Sh Ph o ar ed ne Dr ive s Co nf id en ce 1 2 3 4 5 & T Pr od rust uc tiv ity Co m m Re u so Th nit ur y e ce M Sou an ag rce em en t
- 5. The Worker Bee 5
- 6. Do Te ma in ch no Kn o lo gy wle Kn dg ow e le Ex dge pe rie In te nc e rn al Re se a 1 2 3 4 5 In rch T tra ne ool tS s ea rc Co m m Go h un og ity le Pa ge s Bl og s IM Em ai l Sh Ph on ar e ed Dr ive s Co nf id en ce 1 2 3 4 5 & T Pr od rust uc tiv ity Co m m Re u so Th nit ur y e ce M Sou an ag rce em en t
- 7. The Hive Tender 7
- 8. Do Te ma in ch no Kn o lo gy wle Kn dg ow e le Ex dge pe rie In te nc e rn al Re se a 1 2 3 4 5 In rch T tra ne ool tS s ea rc Co m m Go h un og ity le Pa ge s Bl og s IM Em ai l Sh Ph on ar e ed Dr ive s Co nf id en ce 1 2 3 4 5 & T Pr od rust uc tiv ity Co m m Re u so Th nit ur y e ce M Sou an ag rce em en t
- 9. The Librarian 9
- 10. Do Te ma in ch no Kn o lo gy wle K n dg ow e le Ex dge pe rie In te nc e rn al Re se a 1 2 3 4 5 In rch T tra ne ool tS s ea rc Co m m Go h un og ity le Pa ge s Bl og s IM Em ai l Sh Ph o ar ed ne Dr ive s Co nf id en ce 1 2 3 4 5 & T Pr od rust uc tiv ity Co m m Re u so Th nit ur y e ce M Sou an ag rce em en t
- 11. The Supporter 11
- 12. Do Te ma in ch no Kn o lo gy wle Kn dg ow e le Ex dge pe rie In te nc e rn al Re se a 1 2 3 4 5 In rch T tra ne ool tS s ea rc Co m m Go h un og ity le Pa ge s Bl og s IM Em ai l Sh Ph on ar e ed Dr ive s Co nf id en ce 1 2 3 4 5 & T Pr od rust uc tiv ity Co m m Re u so Th nit ur y e ce M Sou an ag rce em en t
- 13. What does all this mean? 13
- 14. ! The goal of 70% adoption of search was a bad goal. 14
- 15. ! People want to get closer to the source. Help them. 15
- 16. How do I know which one is the right one?” 16
- 17. ! Resident experts happen. Identify, acknowledge, and empower them. 17
- 19. ! Don’t design based on departmental silos. Take a goal-based activity-centered design approach. 19
- 20. ! You give them tools. Help them use the ones that work best for them. 20
- 21. ! Department pages are best for evergreen content. Don’t try and replace them with blogs. 21
- 22. ! Blogs are better for real-time and just-in-time content. Use it to your advantage. 22
- 23. ! Communities and social networks will happen. Use them wisely. 23
- 25. ! The collective knowledge of the masses is more powerful than any one expert. 25
- 26. ! Let them tag. Help them help you. And help others. 26
- 28. ! Help them make recommendations to others. 28
- 31. ! Let them build communities. 31
- 33. ! Identify experts and empower them to help. 33
- 35. ! Web 2.0 isn’t just for the Web. It’s a great way to find information in the workplace. 35
- 36. Todd Zaki Warfel todd@messagefirst.com (215) 825-7423 36 Copyright ©2007 Messagefirst, Inc. All rights reserved. These slides may not be reproduced w/o permission. messagefirst.com