Tom Abbott spoke at HR Summit 2015, MAPS National Convention and HRO Today Forum APAC 2015 and shared how coaching plays a role in organisational growth, tools for building high performance teams and how organizations are getting the best ROI from training by transforming their cultures into coaching cultures.
3. divide the benefit by the cost
ROI|return on investment |
(PERFORMANCE MEASURE)
4. 4 STEPS
Step One. Determine how trainees feel about program.
Source: Donald Kirkpatrick
5. 4 STEPS
Step One. Determine how trainees feel about program.
Step Two. Determine how much the trainees learn in the form of
increased knowledge and understanding.
Source: Donald Kirkpatrick
6. 4 STEPS
Step One. Determine how trainees feel about program.
Step Two. Determine how much the trainees learn in the form of
increased knowledge and understanding.
Step Three. Measure the changes in on-the-job behavior of the trainees.
Source: Donald Kirkpatrick
7. 4 STEPS
Step One. Determine how trainees feel about program.
Step Two. Determine how much the trainees learn in the form of
increased knowledge and understanding.
Step Three. Measure the changes in on-the-job behavior of the trainees.
Step Four. Determine the effects of behavioral changes on objective criteria
such as production, turnover, absenteeism, and waste.
Source: Donald Kirkpatrick
14. 5 TIPS
#1 Schedule group coaching session.
#2 Focus on one training topic.
#3 Ask about improvements since training.
#4 Goal-setting about next action.
#5 Schedule the next coaching session.