Tomás Garcia

24 Abonné

My job consists in helping retail companies build the bridge between the online and the offline worlds by enhancing their customers experience along the journey path, and always from an omni-channel approach. From a business perspective, I support the solution definition (business case, Profit&Loss, business model, operational model, bid offering, meetings and workshops with clients) and from a technological perspective, I occasionally also support the technical team in the project delivery (product owner). Specialties: Digital Signage solutions, Digital Retail, Digital Transformation, Connected Consumer, Mobility services, Service Design, Design Thinking, Customer Journey, Innovatio...

design thinking innovación innovation service servicios barcelona

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Tomás Garcia

Présentations

Buenaidea service design

J’aime

Building the Metaverse

Taller "Realitat Virtual immersiva i Educació"

State of Blockchain Q1 2016

The Science of Happy Design - SXSW 2015

Roi en digital signage

Shaping a Technology Strategy for Mobile Development

Pawned. Gamification and Its Discontents

"Everything is a service" (Redux)

Couponing in the Digital Age: A 360i Playbook for CPG Brands

Mobile Couponing

20 innovacions socials exitoses implantades a tot el mon, 2012

DOTT Cornwall - Introduction to Service Design and Methods

How can Design Thinking be applied for Social Change?

10 Things CEOs Need to Know About Design

Designing Convergence/Divergence

Topic 5 Services Innovation Framework

Brand Masterclass Week One

Tools For Lean Startup Wizards

Introduccion a lean startup

Forget Your MBA: Managing a Living Company

10 Lessons of Innovation - Idris Mootee Keynote

What Should We Build? Defining the Jobs to be Done

Service design

Introduction to Service Design

Brugnoli System Ux

Master Class service design / design thinking

It’s design, but not as they know it!

brightspot service design workshop

Products to services – transformation of the world markets orientation – institute of design warsaw

World trends in service design – institute of design warsaw 2011