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CO-ACTIVE COACHING
Leading via Powerful Questions

@CohenTomer

guided by Prof. CAROLE ROBIN

Stanford Graduate School of Busin
INTRODUCTION
Goleman’s leadership golf “clubs”
AUTHORATIVE
COERCIVE
AFFILIATIVE
PACESETTING

COACHING

ACTIVE LISTENING
POWERFUL
QUESTIONS

DEMOCRATIC

But first…
@CohenTomer

guided by Prof. CAROLE
EXPLORE, DON’T TELL
EXPERT
ADVISOR

MENTOR
COACH

know/tell

explore/ask

Inform, prescribe

catalyze, reframe,
develop, release

right answers

range of choices

shorter term

longer term

one directional

co-constructed

@CohenTomer

guided by Prof. CAROLE
PROCESS
CONSULTANT

CORE
COMPETENCIES

Identify what is foremost

Learning Relationship

Explore in greater depth

Active Listening

Help surface

True Inquiry
Powerful Questions
Empathy
Constructive Feedback

assumptions/make
sense/generate options

Determine next steps

@CohenTomer

guided by Prof. CAROLE
LISTENING AS FOUNDATION

@CohenTomer

guided by Prof. CAROLE
LISTENING - LEVELING UP
LEVEL 1

LEVEL 2

LEVEL 3

How am I

Focus on the

doing?
Contact without
connection

other
Feelings and
what’s not said

Level 2 +
Intuitions and
hunches

@CohenTomer

guided by Prof. CAROLE
PRACTICE (NOT) LISTENING
LEVEL 1
How am I doing?
Mind-chatter unleashed

@CohenTomer

ACTIVITY (3’)
Story teller:
Describe a trip you took
recently. What went well?
What didn’t?
Listener: listen to the
words and only think
about your own
experiences.
Frequently comment to
offer opinion without
filtering guided by Prof. CAROLE
SAME SAME BUT DIFFERENT
Joe: The new house is a mess. I’ve got boxes everywhere. I can hardly get from the front door to
the bathroom – and I’ve got the biggest proposal of my career to finish by Friday.

LEVEL I DIALOUGE

Source: Co-Active Coaching by Whitworth, Kimsey-House, Kimsey-House, Sandahl

@CohenTomer

guided by Prof. CAROLE
SAME SAME BUT DIFFERENT
Joe: The new house is a mess. I’ve got boxes everywhere. I can hardly get from the front door to
the bathroom – and I’ve got the biggest proposal of my career to finish by Friday.

LEVEL II DIALOUGE

Source: Co-Active Coaching by Whitworth, Kimsey-House, Kimsey-House, Sandahl

@CohenTomer

guided by Prof. CAROLE
POWERFUL
QUESTIONS

@CohenTomer

TRUE
INQUIRY

guided by Prof. CAROLE
WHY IS NOT POWERFUL.
LIMITING QUESTIONS
Drive toward a
conclusion

ENABLING QUESTIONS
Open-ended

Close-ended

Thought-provoking and
short

Begin with “Why”
Leading or statements
in question form

@CohenTomer

Clarify

Discovery and meaning

guided by Prof. CAROLE
APPLY STRUCTURE
What do you mean?

Clarifying

Can you say more?
What is an example?

Divergent

What are your other options?
What are possible solutions?
What do you think that means?

Convergent

What is the action plan?
What will you have to do to get it done?
What support do you need to finish it?

@CohenTomer

guided by Prof. CAROLE
PRACTICE IS THE KEY
TRIO ACTIVITY
Topic: Determined by coachee

OBSERVER NOTES:

Coachee, Coach, Observer

observe? Did the coach:

10’ coaching, 7’ debrief

What listening behaviors did you
Listen at Level II?

Leave enough “white
space”?
Reflect back feelings?
What inquiry skills did you

observe? Did the coach:
Demo curiosity?
Use productive questions?
Use limiting questions?

@CohenTomer

guided by Prof. CAROLE
EXPERENTIAL LEARNING
Apply

Conceptualize

@CohenTomer

Act

Assess/Re
flect

guided by Prof. CAROLE
THANK YOU
@CohenTomer

guided by Prof. CAROLE ROBIN
Stanford Graduate School of Busin

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Co-Active Coaching: Leading Through Powerful Questions

  • 1. CO-ACTIVE COACHING Leading via Powerful Questions @CohenTomer guided by Prof. CAROLE ROBIN Stanford Graduate School of Busin
  • 2. INTRODUCTION Goleman’s leadership golf “clubs” AUTHORATIVE COERCIVE AFFILIATIVE PACESETTING COACHING ACTIVE LISTENING POWERFUL QUESTIONS DEMOCRATIC But first… @CohenTomer guided by Prof. CAROLE
  • 3.
  • 4. EXPLORE, DON’T TELL EXPERT ADVISOR MENTOR COACH know/tell explore/ask Inform, prescribe catalyze, reframe, develop, release right answers range of choices shorter term longer term one directional co-constructed @CohenTomer guided by Prof. CAROLE
  • 5. PROCESS CONSULTANT CORE COMPETENCIES Identify what is foremost Learning Relationship Explore in greater depth Active Listening Help surface True Inquiry Powerful Questions Empathy Constructive Feedback assumptions/make sense/generate options Determine next steps @CohenTomer guided by Prof. CAROLE
  • 7. LISTENING - LEVELING UP LEVEL 1 LEVEL 2 LEVEL 3 How am I Focus on the doing? Contact without connection other Feelings and what’s not said Level 2 + Intuitions and hunches @CohenTomer guided by Prof. CAROLE
  • 8. PRACTICE (NOT) LISTENING LEVEL 1 How am I doing? Mind-chatter unleashed @CohenTomer ACTIVITY (3’) Story teller: Describe a trip you took recently. What went well? What didn’t? Listener: listen to the words and only think about your own experiences. Frequently comment to offer opinion without filtering guided by Prof. CAROLE
  • 9. SAME SAME BUT DIFFERENT Joe: The new house is a mess. I’ve got boxes everywhere. I can hardly get from the front door to the bathroom – and I’ve got the biggest proposal of my career to finish by Friday. LEVEL I DIALOUGE Source: Co-Active Coaching by Whitworth, Kimsey-House, Kimsey-House, Sandahl @CohenTomer guided by Prof. CAROLE
  • 10. SAME SAME BUT DIFFERENT Joe: The new house is a mess. I’ve got boxes everywhere. I can hardly get from the front door to the bathroom – and I’ve got the biggest proposal of my career to finish by Friday. LEVEL II DIALOUGE Source: Co-Active Coaching by Whitworth, Kimsey-House, Kimsey-House, Sandahl @CohenTomer guided by Prof. CAROLE
  • 12. WHY IS NOT POWERFUL. LIMITING QUESTIONS Drive toward a conclusion ENABLING QUESTIONS Open-ended Close-ended Thought-provoking and short Begin with “Why” Leading or statements in question form @CohenTomer Clarify Discovery and meaning guided by Prof. CAROLE
  • 13. APPLY STRUCTURE What do you mean? Clarifying Can you say more? What is an example? Divergent What are your other options? What are possible solutions? What do you think that means? Convergent What is the action plan? What will you have to do to get it done? What support do you need to finish it? @CohenTomer guided by Prof. CAROLE
  • 14. PRACTICE IS THE KEY TRIO ACTIVITY Topic: Determined by coachee OBSERVER NOTES: Coachee, Coach, Observer observe? Did the coach: 10’ coaching, 7’ debrief What listening behaviors did you Listen at Level II? Leave enough “white space”? Reflect back feelings? What inquiry skills did you observe? Did the coach: Demo curiosity? Use productive questions? Use limiting questions? @CohenTomer guided by Prof. CAROLE
  • 16. THANK YOU @CohenTomer guided by Prof. CAROLE ROBIN Stanford Graduate School of Busin

Notes de l'éditeur

  1. Practice:Non verbalActive ListeningQuestionFlexibiliyClarifySense makingSupportOpennessGuidelines:Coachee’s agenda and not yoursNon verbal: strong but not judgemental eye contact, Physical intimacyNoddingEngaged body lanugageListeningConcerntaret on coacheeUse of silenceListening to what was said and unsaidReflect back/paraphtrase/clarifyQuestioning:Open-endedDeepExploreInvetigate different pathsOffer hypothesisProb but don’y pushShow curiosirtyFlexibilityNot aboyt being rightDon’t get hung up on one approach. Offers multiple paths to explore an issue/dilemmaClarifySummarizePrioririzeNarrow scopeSynthsize without judgmentOffers different pointviewsHelp focusNotice patternsMove from tactic to a bigger underlining issueSene Making: Unpack, frame or reframe; offer other pointviewsSupport:champion, recognize importnace and richness of issue, empthaisze, stand in someone’s shoesm withhold judgement, remain nuetralOpeness