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CHAPTER FOUR

ISO 31000:2009
Risk Management
Principals and Guidelines
Duty of Care: A Buyer’s Guide to Travel Health, Safety and Security

If using ISO 31000: 2009 as a risk management standard for
business travel, here are the required steps for each journey:
• 
• 
• 

5.2 Communication and Consultation
5.3 Establish the Context
5.4 Risk Assessment
– 
– 
– 

• 
• 

5.4.2 Risk Identification
5.4.3 Risk Analysis
5.4.4 Risk Evaluation

5.5 Risk Treatment
5.6 Monitoring and Review

Methodology:	
  If	
  using	
  a	
  standard,	
  guide	
  or	
  process,	
  it	
  must	
  be	
  
applied	
  appropriately	
  and	
  in	
  full.	
  Failure	
  to	
  do	
  so	
  exposes	
  
managers	
  and	
  business	
  to	
  even	
  greater	
  liability	
  as	
  it	
  could	
  be	
  
proven	
  a	
  risk	
  was	
  present	
  but	
  it	
  was	
  inadequately	
  addressed.	
  	
  

Page 16
Duty of Care: A Buyer’s Guide to Travel Health, Safety and Security

Context:	
  The	
  reason	
  the	
  majority	
  of	
  travel	
  risk	
  management	
  
systems	
  and	
  strategies	
  fail	
  or	
  fall	
  short	
  is	
  due	
  to	
  the	
  fact	
  they	
  lack	
  
context.	
  Context	
  for	
  both	
  the	
  individual	
  traveller,	
  journey	
  
undertaken	
  and	
  the	
  locaBon	
  to	
  which	
  they	
  are	
  travelling	
  at	
  any	
  
given	
  Bme.	
  

Page 17
If you’re interested in understanding
how to instantly evaluate, educate
and monitor the risk for every single
traveller and business trip as part of
your travel health, safety, security
and risk management

“

What begins as a workplace extension,
ends in a business anywhere opportunity

”

-­‐	
  Tony	
  Ridley	
  CEO	
  Intelligent	
  Travel	
  

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ISO 31000 Risk Management Steps for Business Travel

  • 1. CHAPTER FOUR ISO 31000:2009 Risk Management Principals and Guidelines
  • 2. Duty of Care: A Buyer’s Guide to Travel Health, Safety and Security If using ISO 31000: 2009 as a risk management standard for business travel, here are the required steps for each journey: •  •  •  5.2 Communication and Consultation 5.3 Establish the Context 5.4 Risk Assessment –  –  –  •  •  5.4.2 Risk Identification 5.4.3 Risk Analysis 5.4.4 Risk Evaluation 5.5 Risk Treatment 5.6 Monitoring and Review Methodology:  If  using  a  standard,  guide  or  process,  it  must  be   applied  appropriately  and  in  full.  Failure  to  do  so  exposes   managers  and  business  to  even  greater  liability  as  it  could  be   proven  a  risk  was  present  but  it  was  inadequately  addressed.     Page 16
  • 3. Duty of Care: A Buyer’s Guide to Travel Health, Safety and Security Context:  The  reason  the  majority  of  travel  risk  management   systems  and  strategies  fail  or  fall  short  is  due  to  the  fact  they  lack   context.  Context  for  both  the  individual  traveller,  journey   undertaken  and  the  locaBon  to  which  they  are  travelling  at  any   given  Bme.   Page 17
  • 4. If you’re interested in understanding how to instantly evaluate, educate and monitor the risk for every single traveller and business trip as part of your travel health, safety, security and risk management “ What begins as a workplace extension, ends in a business anywhere opportunity ” -­‐  Tony  Ridley  CEO  Intelligent  Travel