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Presentation to ITEM3 conference

Presentation to the East Midlands ICT conference

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Presentation to ITEM3 conference

  1. 1. The strategic differencegood technology makes to an organisation Tony Okotie October 2012
  2. 2. Who are CVAT? 1+1 =3 Tameside Third Sector Coalition +Volunteer Centre Tameside = CVAT
  3. 3. The overarching mission of CVAT:‘to build, and support strong, vibrant volunteering, community and voluntary action in Tameside’
  4. 4. Our use of ICT.......
  5. 5. 7 key areas
  6. 6. Our use of ICT.......
  7. 7. 7 key areas1. To improve efficiency2. To evidence3. To manage4. To collaborate5. To communicate6. To fundraise7. To inspire and convince
  8. 8. 1. To improve efficiency
  9. 9. 1. To improve efficiencyPrinciple of ‘self service’  If you can.......
  10. 10. 2. To evidence and 3. To manage
  11. 11. 2. To evidenceORCA database Developed across greater Manchester and Merseyside, ChangeUp project All CVS in GM now using it Contacts database and activities / casework database Drives our email bulletins Integrated online booking for events / courses etc via website Easy reporting!
  12. 12. 3. To manageAccounting software - Quickbooks Easy reporting!
  13. 13. 4. To collaborate
  14. 14. 4. To collaborateOverlap between collaborating and communicatingYammer Closed discussion space Used internally and externally
  15. 15. 5. To communicateLots and lots and lots of tools available! Twitter Facebook Newsletters E-bulletins etc etc etc etc etc etcNeed clarity about purpose
  16. 16. 5. To communicateOne-way or two-way communication? One way – simply information Two way - dialogue
  17. 17. 6. To fundraiseText giving Free - Vodafone text givingOnline giving Just giving, MyGift etc
  18. 18. Tameside 4 Good Helping local people give time and skills, resources and money, to local good causesSmall actions + people power = big change
  19. 19. For example...... This will be me! Donate to Tameside 4 Good:simply text TAME44 £5 to 70070 to donate £5 today
  20. 20. Tameside 4 Good
  21. 21. 7. To inspire and convince
  22. 22. Some final thoughts
  23. 23. Our use of ICT.......
  24. 24. 7 key areas1. To improve efficiency2. To evidence3. To manage4. To collaborate5. To communicate6. To fundraise7. To inspire and convince
  25. 25. Separate technology strategy?Separate technology strategy or to support organisations’ strategy / mission? Must be embedded!Must support / extend what we are trying to do All 7 areas link back to our aims and objectivesTechnology is an enabler not a force for good in its own right
  26. 26. Money, money, money!Its not about the money, money, money But money is important – it’s an investment not a cost For CVAT, its in three areas: Central recharge  hardware, server, software etc  Clear lifetime replacement policy Staff training and development Delivery costs
  27. 27. Leadership and cultureLeadership is importantShow staff how technology can help them and their ‘customers’Encourage championsEmpower staff to develop and use technology but with some clear parameters / boundaries
  28. 28. FinallyBeware of the hype!Don’t forget the obvious things! Email access, centralised access to documents etcFind some trusted suppliers / advisorsMeasure the benefit / impact of technology
  29. 29. Questions and debate