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2020
Partnership
program
starter kit
The PRESTO
Kaizen Alliance
Welcome
We look forward to partnering with you as
your IT service provider and as performance
enhancement business consultants. We are
here to offer you the support you need to
bring innovation and value to your clients
guiding them along the way to their next
digital transformation destination
Join our Kaizen Alliance !!!
(our supporting partners and product trainers)
We are delighted to have
created an elite global
network of product users
consisting of expert
operational excellence
business consulting firms
who have since become
our ambassadors for our
continuous improvement
solutions both in Europe
and overseas growing
together with us while
bringing our technology to
their market and clients.
Partner with us by joining
the TOPP TI Kaizen Alliance
or reach out to a partner in
your area to learn more
about how you can
collaborate with us.
We are the producers of PRESTO Digital Enterprise, a one-stop-shop set of “best of breed”
Business Intelligence tools fully integrated into one fun and easy-to-use product
Used by consultants together with their clients, PRESTO offers continuous improvement and
performance enhancement reporting based on the core principles of operational excellence
and Lean Six Sigma. PRESTO is an optimal product for companies looking to support continuous
improvement via a 360° visibility and governance into key performance indicators while
installing a company-wide sense of urgency, sense of accountability, and sense of purpose
Complementing our product, we will become your IT partner offering you the required training
and coaching services you will need to allow you to expand your Digital Transformation service
offering bringing many new forms of IT-support services to your clients
What we offer consultants:
What we offer new consultants:
We have been there and done that and are happy to help you do the same launching your new
business using our network, our support archive, social media and our go-to-market approach
Our PRESTO Kaizen Alliance is a rapidly-growing global group of boutique consulting companies
with rich levels of experience and expertise who partner with us to become more ‘tech-savvy’.
Joining the Kaizen Alliance you will have the opportunity to network, share best practices and hear
lessons learnt from our digital transformation experiences in the field
We have a rich library of marketing material to get your name out there and the support media to
coach you into becoming PRESTO product champions and digital transformation change agents.
We look forward to accompanying you on this wonderful journey
OPPORTUNITY is everywhere !
Financial services
& legal
Entertainment, media
& publishing
Retail
Manufacturing
Utilities & Telecom
Energy & chemicals
Life science &
healthcare
Software & hi-tech
Business Process
Management
• Customer support
• Finance & accounting
• Transaction management
• Tax preparation
• Web design
• Computer programming
• Data entry
• Healthcare administration
• Procurement services
• Human resource administration
• Billing & payments
• Distribution logistics
Knowledge & Legal
Process Management
• Equity & market research
• Research & development
• Creative services
• Engineering
• Due diligence
• Administration
• Draft preparation
• Privacy controls
Shop floor
management
The PRESTO market opportunity
The PRESTO footprint
User (client) Kaizen Alliance Partner
‘PRESTO opened the door to allow us
to acquire a large client who needed
digital continuous improvement
governance coupled with Lean know-
how support offered by our team’
Sweta Pandey, Director
Gazelles Management
Consulting, Dubai
Vivien Charrey, Owner
LSS Master Black Belt
ViC Advisory, Milan Italy
‘My collaboration with TOPP TI has
been an amazing experience in
growth expanding my client
portfolio into Switzerland while
allowing me to add manufacturing
to my predominately service-
oriented skill sets.’
‘In a few short months after
joining the Kaizen Alliance I
landed a client in Germany
followed by an industry leader
in security services in Belgium.
The collaboration with the
team at TOPP TI and becoming
a PRESTO product champion
allowed me to add Lean and
continuous improvement to my
service offering’
Michael Kunde, Owner
MK Consulting
Luxembourg
‘With PRESTO we became a more flexible organisation offering our staff and
their leaders a structured means to capture know-how, share best practices
and collaborate to solve daily challenges’
-Faiyaz Ahmad, Head of IT, Al Dhafra Paper Manufacturer, Abu Dhabi
‘'PRESTO is a source of inspiration for our staff and their leaders in the
way it puts structure into the roles and responsibilities that are essential
to our business.’
-Shabbir Haideri,
Group General Manager at the M.A.H.Y. Khoory Group, Dubai
Recycled paper
manufacturer
pioneer
Union Paper
Mills
chooses PRESTO
Digital Enterprise
to jump start
their innovation
program
... in the first 90 daysCASE STUDY
158
Improvement ideas identified
actions
taken
921
582
opened
closed
100 logins
(average per day)
Key information
entered into PRESTO
• 10 business areas
• 642 employees
• 84 teams
• 200+ processes
catalogued
25 hours / week
$aved on
administration
activities (data retrieval,
report compilation, etc.)
130 KPIs created
Launch date: May 2018
Locations: 15+ (Dubai & Abu Dhabi)
Users: 2,400
Projects managed to date: 900+
Estimated spreadsheets eliminated: 100+
Systems decommissioned: 2
Logins per day: 150+
The M.A.H.Y. Khoory Group &
PRESTO Digital Enterprise
• Change / PMO
• Documents
• Issues
• Ideas
• Skills
• Waste
Let's make this work!
From the consultant
• Proactive promotional
approach
• Dedication & commitment
• Active branding & market
presence
• Optimum customer service &
support to clients
• Quality feedback for product
enhancement opportunities
From TOPP TI
SALES SUPPORT
Joint sales calls, presentations, demos,
training, quick quote tools, competitive
positioning, messaging, and more
MARKETING SUPPORT
Quick-start guide, digital collateral,
market information, newsletter,
webinars, etc.
TECH & PROJECT SUPPORT
• Setup training
• Expert only technical support
• Co-development of customizations &
Integration development assistance
• Remote problem solving consultancy
from Lean Six Sigma experts
Mutual contributions
Choosing your plan
Overview
Each partner plan offers diverse
benefits to our resellers. Let’s make
sure that all of our expectations are
agreed from the start
Remember that you can change
partnership plans at any time so feel
free to take it easy at the start and
scale up when the time is right!
Silver Gold Platinum
Spread the word!
Bronze plus ...
You have included TOPP TI links
and information about PRESTO
continuous improvement on your
website and will be making an
active effort to promote our value
proposition with your clients
Silver plus ...
You can offer a proactive and
aggressive marketing support in
the social networks.
Cold calling is no problem and you
plan to be quite proactive in doing
so. You can actively help us identify
where market opportunities exist
and where product enhancements
will bring additional value and
revenues to our companies. In
addition, we will actively search for
and provide you with leads in your
area
Gold plus ...
You are a user and true product
champion of PRESTO Digital
Enterprise and can independently
use PRESTO with your clients. You
are an optimal assistance in
helping us find PRESTO’s niche in
your market and are willing to
publish articles, blogs and host
events to increase product
awareness
Our partner plans
The moment has arrived!
You know the product and you have assessed your capacity to bring it to market
Bronze
Let's take it easy
(at least to start)
You are part of the team and an
official reseller of PRESTO
Continuous Improvement and your
company will be included with our
global Kaizen Alliance team.
We will be glad to give you the
sales, marketing and tech project
support you need when engaging
your clients.
We have agreed the contractual
terms and we will be glad to send
you potential client leads in your
market when we feel it is
appropriate
Let's go to market!
The PRESTO
product champion
Choose your partner plan
Together Bronze Silver Gold Platinum
Sales contract & NDA in place Yes Yes Yes Yes
Website presence - Yes Yes Yes
PRESTO user license - - - Yes
Number of hours of training 3 total 1.5 per month 2 per month 15 total
Application fee (in EUR) 150 500 750 2.200
From TOPP TI
Support materials Yes Yes Yes Yes
Joint sales calls Yes Yes Yes Yes
From Partner
Number of expected client demos per month 0 0 1 1
Partner returns
1st year sales commissions 10% 15% 25% 25%
2° & 3° year sales commissions 5 % 10% 15% 15%
% of sales made from referrals 10% 10% 10% 10%
Market / region exclusivity opportunities yes yes
TOPP TI stock award possibilities yes yes
Partner Expectations
* VAT not included
Bronze Silver Gold Platinum
Joint sales calls with clients a a a a
Website presence (we get a lot of traffic) a a a
Product awareness promotion with your clients a a a
Social media campaigning a a a
Cold call campaigning a a
Product & brand enhancement a a
Market research a a
Marketing material active management a a
Product champion training manuals a
Blogging and article publication a
Public and invite-only group webinars a
Network and development events a
We can help you with your go-to-market strategy
We would be delighted to brainstorm with you as to how we
can support your product training and marketing strategy. We
have a rich archive of support material and our network is rich in
hands-on experience that we can offer in critical moments
SERVICES PROVIDED
* For detailed information on the below-listed services, see glossary (last page)
Before we go
forward
As we are a small company (and so are
you), the availability of our time and
personnel is limited. We will commit to
offer you the support you need but ask that
you please ensure that you are confident
about the voyage you are about to embark
on for we will be dedicating our team to
help you become a success.
We operate on the principle that a mutual
respect is acknowledged regarding the
time and effort that we dedicate to each
other and that we keep to our
commitments made regarding planned
future activities.
The 1-per-month rule
We advise all partners considering Gold
packages and above to determine if doing 1
client promotional demo per month is
feasible. If it is not, we strongly recommend
a bronze partnership to avoid time and
effort lost in non-value-add training activities
Next steps
Overview
Time to make it official.
Follow your starter checklist to help
you manage expectations and allow
us to give you the support you need
during the launch phase
To do You (the reseller) Us (TOPP TI)
1. See the product demo of PRESTO Continuous Improvement
2. Identify prospects amongst your clients *
3. Assess your capability in identifying opportunities in your market *
4. Assess capacity available to dedicate to ongoing marketing
activities *
5. Sign and return the NDA together with market assessment template
completed in steps 2,3 & 4
6. Review market opportunities identified in steps 2, 3 & 4 together with
us, FAQs (next page) and choose the appropriate partner plan
7. Sign sales agreement & join our ‘Kaizen Alliance’
8. Pay user license activation fee
9. Complete product training
10. Create business archive of support material
11. Commence with promotional activities
glad to give you a hand if
necessary
12. Commence with client engagement
glad to give you a hand if
necessary
13. Product demos with clients
glad to give you a hand if
necessary
Checklist
* for steps 2-4 we will supply you with a market assessment template to help you assess
your capabilities that we will review together with you in step 6
FAQ The following is a list of common questions coming from applicants for which we
would like to confirm with you at the start to help you in the decision-making process
Frequently asked questions
Will you provide me with clients and/or a budget for
marketing and travel at the start?
NO. We are engaging with you because you have expressed a strong interest in our product, we have
dedicated time in training you, and you have confirmed for us that you are willing and capable to promote
our product in your market independently and that you have a client base or access to a network which
would benefit from our product.
Will you provide me with client acquisition and
consulting opportunities in the future?
YES. Our policy foresees that once the reselling partner has proven successfully in the promotion,
acquisition and installation of PRESTO with a new client, we will begin to engage you in discussions and
demos with prospects who are in our inbound sales pipeline, that are in your region, and for which we think
would benefit by your know-how and ability to service them. We may also offer a budget for expenses.
Will you promote me, my products and my services to
your existing and incoming clients?
NO. Not at first. We are a small company and have limited capacity to engage in cross-selling, promotional
initiatives. We have a strict policy to avoid discussions of such. This topic can be revisited together with you
ONLY AFTER you have made your first successful sale and installation of PRESTO in the market for which we
will then dedicated time to you learning at a detailed level your product & service offering to determine if
we are in a position to promote it with our current clients & prospects.
Will you provide me with additional online support
once my hours are used?
YES. At our discretion we will provide ad-hoc support in the event that you have a demo with a prospect
where you need special access to our know-how and expertise. In this scenario, we will always be available
to support business opportunities of such.
Are there opportunities to claim intellectual property
rights on product customisations and enhancements I
make with my clients?
NO
Does PRESTO link to other applications to offer
automatic data feeds?
YES. PRESTO has a wide set of API feeds allowing for single sign on entry and that any information available
at your client to be fed to PRESTO dashboards, workbenches and reports. This will be completely provided
to your client once a long term software service agreement is agreed.
Do you offer exclusivity agreements to let me ‘own’
my sector or area?
NO. Not in the first year. In the second year, if you have become self-proficient in the promotion,
acquisition and installation of PRESTO in your area or sector, we will consider offering the role of
‘area/sector manager’ which allows you to be the sales manager for all additional consulting and reselling
firms who are interested in joining the KA. In doing so, we will pay you for your efforts to manage these
relationships and share a % of the revenues from the sales of licenses.
How are suggested product development
opportunities managed?
We will be glad to build additional enhancements into PRESTO in the event you require them. There is a
large pipeline of work for 2019 and 2020. For this, all outstanding customisation requests are reviewed
weekly and given priority based on client needs. In the event there is a large client acquisition opportunity,
we will staff our product team accordingly to provide swift product enhancement delivery. In short, the
level of investment we will make depends on the expected return.
Frequently asked questions
Are you interested in mentorship? NO. The talent pool available in the Kaizen Alliance is rich in technical, soft and leadership skills and we
are quite satisfied with all of our service providers at the moment. We will be glad to discuss with you
any opportunities regarding these topics ONLY AFTER you have successfully promoted PRESTO in the
market, acquired clients and installed the product at the client site.
Are you seeking additional IT partners (e.g.
integrators, programmers, SEO experts, Digital
marketers)?
Are you seeking external investors ?
Could I make a profit sharing agreement with TOPP
TI for company stock shares prior to me joining the
team?
NO. We are a privately owned company and are not looking for additional investors, shareholders or
board members. Shares are awarded at the discretion of the Board of Directors at year-end based on
performance and results achieved throughout the course of the year. We do not offer shares to
partners who have not yet independently sold our product in the market.
Are you able to offer me the option to be a reseller
and have the direct relationship with my clients?
YES. If you want to offer your clients the ability to contract directly with yourselves rather than TOPP TI
we can offer you the option of having a reseller agreement instead of or as well as our standard agent
agreement.
May I charge other Kaizen Alliance partners for
training sessions which I will provide them online?
YES you can. Under the condition that you are already a ‘PRESTO Champion’ and have a track record
which is tried and true in the promotion of PRESTO, the acquisitions of clients, and successful product
installation & customer service support.
Is there a free-trial period offered to allow me to
test PRESTO at my own leisure
NO. Although PRESTO is very user-friendly, its functionality is robust and requires ‘hand holding’ to
ensure a positive commencement. Giving an inexperienced user accessibility without proper training
would cause unnecessary confusion and time lost by us and you.
Will I earn a commission on any future
enhancements or product customisations which
my client makes in PRESTO?
When a client asks for additional customisations, we charge the client our weekly product
development rate which includes programmers, testers, and a project manager to ensure high quality
product development. These services do not foresee any commission paid to the agent. If the sales
agent however is involved in the ‘Voice of the Customer’ requirements exercises and plays an active
role in the deal negotiation with the client, then this work will be factored into the total price of the
project for which the sales agent will earn an hourly rate on the consulting services provided during the
course of the negotiation and delivery of the product build and signoff.
Are there any other costs of doing business which I
can claim from TOPP TI during the course of the
promotion and sales of PRESTO licenses?
NO. The sales agreement is structured to offer generous, commission-based incentive returns to the
reselling agent based on his/her capacity to promote and sell our products. Both TOPP TI AND the
reseller could incur transaction costs and exchange rate costs depending on the market in which the
reseller is operating in as well as the bank the reseller is using. Travel costs for client visits are left to
the discretion of the reseller and are not part of the TOPP TI re-imbursement plan. Special cases can
be made in the event of an extraordinary business opportunity but need to be agreed first between
TOPP TI and the reseller prior to engagement.
Do you offer a free test pilot of your products
during the evaluation period?
NO. We do not offer free usage of our product to neither the partner nor the client prospect. WE WILL
offer a 24-hour connectivity test access to allow you or your client to enter, test connectivity, speed,
performance, user experience and security controls. (usually required by IT team at client site)
TOPP Tactical Intelligence, Ltd.
27 Old Gloucester Street, London
WC1N 3AX
www.toppti.com
info@toppti.com
Get sticky with your clients
PRESTO multiple revenue stream opportunitie$
• Platform setup &
configuration
• Training
• Train-the-trainer
• Workshops (e.g. KPI,
waste walks, V.O.C.)
• Brainstorm / problem
solving
• Sale of PRESTO
licenses to new
users
• Sale of additional
PRESTO licenses to
current users
• Cross-selling of
modules to existing
clients
1.License
revenue
2.Consulting
revenue
3. Remote
consulting
Offer your clients $avings
in consulting fees by
increased frequency in
support at decreased
time intervals via remote
support (online)
$ 500
2020 in-cloud monthly prices
$ 80550 users
100 users
3 modules Up to 6 modulesOption
$ 950
All modules
Light
Dedicated programming
resource in year 1 for
product customisations
250 users
500 users
750 users
1000 users
$ 888 $ 1,388 $ 1,554 Light
$ 1,388 $2,498 Moderate
$ 1,943 $3,885 Moderate
$ 2,498 Moderate
$ 2,775 Moderate
$ 1,943
$ 2,775
$4,995$ 3,330
$5,550$ 3,885
$ 18 per user * $ 27 per user *< 50 users $ 38 per user * No
* 10 user minimum
License revenue simulation
Simulation uses a product sale ratio of 4 PRESTO modules
(out of 17) sold per client at an average cost of EUR 18
per month / user
€ 0
€ 1.000
€ 2.000
€ 3.000
€ 4.000
€ 5.000
€ 6.000
€ 7.000
€ 8.000
€ 9.000
€ 10.000
25 users 50 users 100 users 250 users 500 users
2019 Monthly revenue schedule
Total monthly revenues
Your monthly commission in year 1
Your monthly commission in year 2 & 3
450
EUR/month
1125
EUR/month
2250
EUR/month
113
EUR/month
225
EUR/month
N° of users Your annual
revenue (EUR)
25 1.356
50 2.700
100 5.400
250 13.500
500 27.000
1000 88.000
Your monthly return with a
gold partnership plan
Glossary of marketing services we can assist you with
Social media campaigning: advertisements launched on LinkedIn, Twitter & Facebook
Product & brand enhancement: product enhancement suggestions made based on client
recommendations
Market research: active research of potential clients and product competitors & their market share in
your region
Market material active management: key marketing and training material needed to engage clients is
kept updated and in the language of your region
Product champion: implies that there the reseller can provide end-to-end sales management including
marketing, product demos, and sales contracting with the end user
Cold call campaigning: potential clients contacted with the request of giving a product demo
Blogging and article publication: awareness publications made online (e.g. website, journals, etc.)
Public and invite-only group webinars: webinars given online to the public and as invite-only
presentations
Network and development events: events hosted or attended to increase product awareness

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2020 Kaizen Alliance partnership program details

  • 2. The PRESTO Kaizen Alliance Welcome We look forward to partnering with you as your IT service provider and as performance enhancement business consultants. We are here to offer you the support you need to bring innovation and value to your clients guiding them along the way to their next digital transformation destination
  • 3. Join our Kaizen Alliance !!! (our supporting partners and product trainers) We are delighted to have created an elite global network of product users consisting of expert operational excellence business consulting firms who have since become our ambassadors for our continuous improvement solutions both in Europe and overseas growing together with us while bringing our technology to their market and clients. Partner with us by joining the TOPP TI Kaizen Alliance or reach out to a partner in your area to learn more about how you can collaborate with us.
  • 4. We are the producers of PRESTO Digital Enterprise, a one-stop-shop set of “best of breed” Business Intelligence tools fully integrated into one fun and easy-to-use product Used by consultants together with their clients, PRESTO offers continuous improvement and performance enhancement reporting based on the core principles of operational excellence and Lean Six Sigma. PRESTO is an optimal product for companies looking to support continuous improvement via a 360° visibility and governance into key performance indicators while installing a company-wide sense of urgency, sense of accountability, and sense of purpose Complementing our product, we will become your IT partner offering you the required training and coaching services you will need to allow you to expand your Digital Transformation service offering bringing many new forms of IT-support services to your clients What we offer consultants: What we offer new consultants: We have been there and done that and are happy to help you do the same launching your new business using our network, our support archive, social media and our go-to-market approach Our PRESTO Kaizen Alliance is a rapidly-growing global group of boutique consulting companies with rich levels of experience and expertise who partner with us to become more ‘tech-savvy’. Joining the Kaizen Alliance you will have the opportunity to network, share best practices and hear lessons learnt from our digital transformation experiences in the field We have a rich library of marketing material to get your name out there and the support media to coach you into becoming PRESTO product champions and digital transformation change agents. We look forward to accompanying you on this wonderful journey
  • 5. OPPORTUNITY is everywhere ! Financial services & legal Entertainment, media & publishing Retail Manufacturing Utilities & Telecom Energy & chemicals Life science & healthcare Software & hi-tech Business Process Management • Customer support • Finance & accounting • Transaction management • Tax preparation • Web design • Computer programming • Data entry • Healthcare administration • Procurement services • Human resource administration • Billing & payments • Distribution logistics Knowledge & Legal Process Management • Equity & market research • Research & development • Creative services • Engineering • Due diligence • Administration • Draft preparation • Privacy controls Shop floor management The PRESTO market opportunity
  • 6. The PRESTO footprint User (client) Kaizen Alliance Partner
  • 7. ‘PRESTO opened the door to allow us to acquire a large client who needed digital continuous improvement governance coupled with Lean know- how support offered by our team’ Sweta Pandey, Director Gazelles Management Consulting, Dubai Vivien Charrey, Owner LSS Master Black Belt ViC Advisory, Milan Italy ‘My collaboration with TOPP TI has been an amazing experience in growth expanding my client portfolio into Switzerland while allowing me to add manufacturing to my predominately service- oriented skill sets.’
  • 8. ‘In a few short months after joining the Kaizen Alliance I landed a client in Germany followed by an industry leader in security services in Belgium. The collaboration with the team at TOPP TI and becoming a PRESTO product champion allowed me to add Lean and continuous improvement to my service offering’ Michael Kunde, Owner MK Consulting Luxembourg ‘With PRESTO we became a more flexible organisation offering our staff and their leaders a structured means to capture know-how, share best practices and collaborate to solve daily challenges’ -Faiyaz Ahmad, Head of IT, Al Dhafra Paper Manufacturer, Abu Dhabi ‘'PRESTO is a source of inspiration for our staff and their leaders in the way it puts structure into the roles and responsibilities that are essential to our business.’ -Shabbir Haideri, Group General Manager at the M.A.H.Y. Khoory Group, Dubai
  • 9. Recycled paper manufacturer pioneer Union Paper Mills chooses PRESTO Digital Enterprise to jump start their innovation program ... in the first 90 daysCASE STUDY 158 Improvement ideas identified actions taken 921 582 opened closed 100 logins (average per day) Key information entered into PRESTO • 10 business areas • 642 employees • 84 teams • 200+ processes catalogued 25 hours / week $aved on administration activities (data retrieval, report compilation, etc.) 130 KPIs created
  • 10. Launch date: May 2018 Locations: 15+ (Dubai & Abu Dhabi) Users: 2,400 Projects managed to date: 900+ Estimated spreadsheets eliminated: 100+ Systems decommissioned: 2 Logins per day: 150+ The M.A.H.Y. Khoory Group & PRESTO Digital Enterprise • Change / PMO • Documents • Issues • Ideas • Skills • Waste
  • 11. Let's make this work! From the consultant • Proactive promotional approach • Dedication & commitment • Active branding & market presence • Optimum customer service & support to clients • Quality feedback for product enhancement opportunities From TOPP TI SALES SUPPORT Joint sales calls, presentations, demos, training, quick quote tools, competitive positioning, messaging, and more MARKETING SUPPORT Quick-start guide, digital collateral, market information, newsletter, webinars, etc. TECH & PROJECT SUPPORT • Setup training • Expert only technical support • Co-development of customizations & Integration development assistance • Remote problem solving consultancy from Lean Six Sigma experts Mutual contributions
  • 12. Choosing your plan Overview Each partner plan offers diverse benefits to our resellers. Let’s make sure that all of our expectations are agreed from the start Remember that you can change partnership plans at any time so feel free to take it easy at the start and scale up when the time is right!
  • 13. Silver Gold Platinum Spread the word! Bronze plus ... You have included TOPP TI links and information about PRESTO continuous improvement on your website and will be making an active effort to promote our value proposition with your clients Silver plus ... You can offer a proactive and aggressive marketing support in the social networks. Cold calling is no problem and you plan to be quite proactive in doing so. You can actively help us identify where market opportunities exist and where product enhancements will bring additional value and revenues to our companies. In addition, we will actively search for and provide you with leads in your area Gold plus ... You are a user and true product champion of PRESTO Digital Enterprise and can independently use PRESTO with your clients. You are an optimal assistance in helping us find PRESTO’s niche in your market and are willing to publish articles, blogs and host events to increase product awareness Our partner plans The moment has arrived! You know the product and you have assessed your capacity to bring it to market Bronze Let's take it easy (at least to start) You are part of the team and an official reseller of PRESTO Continuous Improvement and your company will be included with our global Kaizen Alliance team. We will be glad to give you the sales, marketing and tech project support you need when engaging your clients. We have agreed the contractual terms and we will be glad to send you potential client leads in your market when we feel it is appropriate Let's go to market! The PRESTO product champion Choose your partner plan
  • 14. Together Bronze Silver Gold Platinum Sales contract & NDA in place Yes Yes Yes Yes Website presence - Yes Yes Yes PRESTO user license - - - Yes Number of hours of training 3 total 1.5 per month 2 per month 15 total Application fee (in EUR) 150 500 750 2.200 From TOPP TI Support materials Yes Yes Yes Yes Joint sales calls Yes Yes Yes Yes From Partner Number of expected client demos per month 0 0 1 1 Partner returns 1st year sales commissions 10% 15% 25% 25% 2° & 3° year sales commissions 5 % 10% 15% 15% % of sales made from referrals 10% 10% 10% 10% Market / region exclusivity opportunities yes yes TOPP TI stock award possibilities yes yes Partner Expectations * VAT not included
  • 15. Bronze Silver Gold Platinum Joint sales calls with clients a a a a Website presence (we get a lot of traffic) a a a Product awareness promotion with your clients a a a Social media campaigning a a a Cold call campaigning a a Product & brand enhancement a a Market research a a Marketing material active management a a Product champion training manuals a Blogging and article publication a Public and invite-only group webinars a Network and development events a We can help you with your go-to-market strategy We would be delighted to brainstorm with you as to how we can support your product training and marketing strategy. We have a rich archive of support material and our network is rich in hands-on experience that we can offer in critical moments SERVICES PROVIDED * For detailed information on the below-listed services, see glossary (last page)
  • 16. Before we go forward As we are a small company (and so are you), the availability of our time and personnel is limited. We will commit to offer you the support you need but ask that you please ensure that you are confident about the voyage you are about to embark on for we will be dedicating our team to help you become a success. We operate on the principle that a mutual respect is acknowledged regarding the time and effort that we dedicate to each other and that we keep to our commitments made regarding planned future activities. The 1-per-month rule We advise all partners considering Gold packages and above to determine if doing 1 client promotional demo per month is feasible. If it is not, we strongly recommend a bronze partnership to avoid time and effort lost in non-value-add training activities
  • 17. Next steps Overview Time to make it official. Follow your starter checklist to help you manage expectations and allow us to give you the support you need during the launch phase
  • 18. To do You (the reseller) Us (TOPP TI) 1. See the product demo of PRESTO Continuous Improvement 2. Identify prospects amongst your clients * 3. Assess your capability in identifying opportunities in your market * 4. Assess capacity available to dedicate to ongoing marketing activities * 5. Sign and return the NDA together with market assessment template completed in steps 2,3 & 4 6. Review market opportunities identified in steps 2, 3 & 4 together with us, FAQs (next page) and choose the appropriate partner plan 7. Sign sales agreement & join our ‘Kaizen Alliance’ 8. Pay user license activation fee 9. Complete product training 10. Create business archive of support material 11. Commence with promotional activities glad to give you a hand if necessary 12. Commence with client engagement glad to give you a hand if necessary 13. Product demos with clients glad to give you a hand if necessary Checklist * for steps 2-4 we will supply you with a market assessment template to help you assess your capabilities that we will review together with you in step 6
  • 19. FAQ The following is a list of common questions coming from applicants for which we would like to confirm with you at the start to help you in the decision-making process Frequently asked questions Will you provide me with clients and/or a budget for marketing and travel at the start? NO. We are engaging with you because you have expressed a strong interest in our product, we have dedicated time in training you, and you have confirmed for us that you are willing and capable to promote our product in your market independently and that you have a client base or access to a network which would benefit from our product. Will you provide me with client acquisition and consulting opportunities in the future? YES. Our policy foresees that once the reselling partner has proven successfully in the promotion, acquisition and installation of PRESTO with a new client, we will begin to engage you in discussions and demos with prospects who are in our inbound sales pipeline, that are in your region, and for which we think would benefit by your know-how and ability to service them. We may also offer a budget for expenses. Will you promote me, my products and my services to your existing and incoming clients? NO. Not at first. We are a small company and have limited capacity to engage in cross-selling, promotional initiatives. We have a strict policy to avoid discussions of such. This topic can be revisited together with you ONLY AFTER you have made your first successful sale and installation of PRESTO in the market for which we will then dedicated time to you learning at a detailed level your product & service offering to determine if we are in a position to promote it with our current clients & prospects. Will you provide me with additional online support once my hours are used? YES. At our discretion we will provide ad-hoc support in the event that you have a demo with a prospect where you need special access to our know-how and expertise. In this scenario, we will always be available to support business opportunities of such. Are there opportunities to claim intellectual property rights on product customisations and enhancements I make with my clients? NO Does PRESTO link to other applications to offer automatic data feeds? YES. PRESTO has a wide set of API feeds allowing for single sign on entry and that any information available at your client to be fed to PRESTO dashboards, workbenches and reports. This will be completely provided to your client once a long term software service agreement is agreed. Do you offer exclusivity agreements to let me ‘own’ my sector or area? NO. Not in the first year. In the second year, if you have become self-proficient in the promotion, acquisition and installation of PRESTO in your area or sector, we will consider offering the role of ‘area/sector manager’ which allows you to be the sales manager for all additional consulting and reselling firms who are interested in joining the KA. In doing so, we will pay you for your efforts to manage these relationships and share a % of the revenues from the sales of licenses. How are suggested product development opportunities managed? We will be glad to build additional enhancements into PRESTO in the event you require them. There is a large pipeline of work for 2019 and 2020. For this, all outstanding customisation requests are reviewed weekly and given priority based on client needs. In the event there is a large client acquisition opportunity, we will staff our product team accordingly to provide swift product enhancement delivery. In short, the level of investment we will make depends on the expected return.
  • 20. Frequently asked questions Are you interested in mentorship? NO. The talent pool available in the Kaizen Alliance is rich in technical, soft and leadership skills and we are quite satisfied with all of our service providers at the moment. We will be glad to discuss with you any opportunities regarding these topics ONLY AFTER you have successfully promoted PRESTO in the market, acquired clients and installed the product at the client site. Are you seeking additional IT partners (e.g. integrators, programmers, SEO experts, Digital marketers)? Are you seeking external investors ? Could I make a profit sharing agreement with TOPP TI for company stock shares prior to me joining the team? NO. We are a privately owned company and are not looking for additional investors, shareholders or board members. Shares are awarded at the discretion of the Board of Directors at year-end based on performance and results achieved throughout the course of the year. We do not offer shares to partners who have not yet independently sold our product in the market. Are you able to offer me the option to be a reseller and have the direct relationship with my clients? YES. If you want to offer your clients the ability to contract directly with yourselves rather than TOPP TI we can offer you the option of having a reseller agreement instead of or as well as our standard agent agreement. May I charge other Kaizen Alliance partners for training sessions which I will provide them online? YES you can. Under the condition that you are already a ‘PRESTO Champion’ and have a track record which is tried and true in the promotion of PRESTO, the acquisitions of clients, and successful product installation & customer service support. Is there a free-trial period offered to allow me to test PRESTO at my own leisure NO. Although PRESTO is very user-friendly, its functionality is robust and requires ‘hand holding’ to ensure a positive commencement. Giving an inexperienced user accessibility without proper training would cause unnecessary confusion and time lost by us and you. Will I earn a commission on any future enhancements or product customisations which my client makes in PRESTO? When a client asks for additional customisations, we charge the client our weekly product development rate which includes programmers, testers, and a project manager to ensure high quality product development. These services do not foresee any commission paid to the agent. If the sales agent however is involved in the ‘Voice of the Customer’ requirements exercises and plays an active role in the deal negotiation with the client, then this work will be factored into the total price of the project for which the sales agent will earn an hourly rate on the consulting services provided during the course of the negotiation and delivery of the product build and signoff. Are there any other costs of doing business which I can claim from TOPP TI during the course of the promotion and sales of PRESTO licenses? NO. The sales agreement is structured to offer generous, commission-based incentive returns to the reselling agent based on his/her capacity to promote and sell our products. Both TOPP TI AND the reseller could incur transaction costs and exchange rate costs depending on the market in which the reseller is operating in as well as the bank the reseller is using. Travel costs for client visits are left to the discretion of the reseller and are not part of the TOPP TI re-imbursement plan. Special cases can be made in the event of an extraordinary business opportunity but need to be agreed first between TOPP TI and the reseller prior to engagement. Do you offer a free test pilot of your products during the evaluation period? NO. We do not offer free usage of our product to neither the partner nor the client prospect. WE WILL offer a 24-hour connectivity test access to allow you or your client to enter, test connectivity, speed, performance, user experience and security controls. (usually required by IT team at client site)
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  • 22. TOPP Tactical Intelligence, Ltd. 27 Old Gloucester Street, London WC1N 3AX www.toppti.com info@toppti.com
  • 23. Get sticky with your clients PRESTO multiple revenue stream opportunitie$ • Platform setup & configuration • Training • Train-the-trainer • Workshops (e.g. KPI, waste walks, V.O.C.) • Brainstorm / problem solving • Sale of PRESTO licenses to new users • Sale of additional PRESTO licenses to current users • Cross-selling of modules to existing clients 1.License revenue 2.Consulting revenue 3. Remote consulting Offer your clients $avings in consulting fees by increased frequency in support at decreased time intervals via remote support (online)
  • 24. $ 500 2020 in-cloud monthly prices $ 80550 users 100 users 3 modules Up to 6 modulesOption $ 950 All modules Light Dedicated programming resource in year 1 for product customisations 250 users 500 users 750 users 1000 users $ 888 $ 1,388 $ 1,554 Light $ 1,388 $2,498 Moderate $ 1,943 $3,885 Moderate $ 2,498 Moderate $ 2,775 Moderate $ 1,943 $ 2,775 $4,995$ 3,330 $5,550$ 3,885 $ 18 per user * $ 27 per user *< 50 users $ 38 per user * No * 10 user minimum
  • 25. License revenue simulation Simulation uses a product sale ratio of 4 PRESTO modules (out of 17) sold per client at an average cost of EUR 18 per month / user € 0 € 1.000 € 2.000 € 3.000 € 4.000 € 5.000 € 6.000 € 7.000 € 8.000 € 9.000 € 10.000 25 users 50 users 100 users 250 users 500 users 2019 Monthly revenue schedule Total monthly revenues Your monthly commission in year 1 Your monthly commission in year 2 & 3 450 EUR/month 1125 EUR/month 2250 EUR/month 113 EUR/month 225 EUR/month N° of users Your annual revenue (EUR) 25 1.356 50 2.700 100 5.400 250 13.500 500 27.000 1000 88.000 Your monthly return with a gold partnership plan
  • 26. Glossary of marketing services we can assist you with Social media campaigning: advertisements launched on LinkedIn, Twitter & Facebook Product & brand enhancement: product enhancement suggestions made based on client recommendations Market research: active research of potential clients and product competitors & their market share in your region Market material active management: key marketing and training material needed to engage clients is kept updated and in the language of your region Product champion: implies that there the reseller can provide end-to-end sales management including marketing, product demos, and sales contracting with the end user Cold call campaigning: potential clients contacted with the request of giving a product demo Blogging and article publication: awareness publications made online (e.g. website, journals, etc.) Public and invite-only group webinars: webinars given online to the public and as invite-only presentations Network and development events: events hosted or attended to increase product awareness