Waste elimination workflow for common office wastes
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Continuous improvement is everybody’s job. We at TOPP Tactical Intelligence strive to bring excellence to your continuous improvement program by adding structure to your to your work logic and the accompanying activities and support technology which are necessary to capture, analyse and eliminate business operational wastes
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Waste elimination workflow for common office wastes
- 1. Drive change and innovation Office waste elimination workflow
- 2. excessive controls Office wastes are everywhere! upstream errors excessive manual work overproduction defects & rework role & responsibility confusion downtime & waiting substandard services Learn to continuously remove wastes to ave Excessive motion & movement
- 3. WASTE IDENTIFICATION AGREE ACTION PLAN COMMENCEMENT EXECUTE ACTION PLAN CLOSE ACTION PLAN CAPTURE BEST PRACTICES AND CELEBRATE SUCCESS Overview Continuous improvement is everybody’s job We at TOPP Tactical Intelligence strive to bring excellence to your continuous improvement program by adding structure to your to your work logic and the accompanying activities and support technology which are necessary to capture, analyse and eliminate business operational wastes
- 5. Meet the team Cash Management Sabrina Ford Client Services Marinella Zankens Depository Bank Recon & Controls Michael Weigand Custody & Data Management Cathy Artale Fund Accounting Robert Fielder Operational Excellence Robert Fielder Laura Braun Data Management Ewelina Reference Data Piero Corporate Actions Denis Pagliaccio COO Empire Financial Services UK Anna SR Business Analyst Long queues at the fax machine are slowing down our work. What if we designated a small team to manage all departmental incoming and outgoing faxes? Excessive Downtime & waiting
- 6. Empower your company to innovate Senior Management Team leaders By teaching your staff techniques in capturing and analysing waste reduction opportunities with Lean, Team Leads will continuously improve processes by giving visibility to Senior Management into where their support is necessary to act swiftly and capitalise on opportunity Process improvement opportunities Staff
- 7. Waste elimination workflow Waste is identified Stakeholders are identified Initial costs & benefits are estimated Proposed ownership is established Go forward ? Action plan agreed Action plan executed Action reviewed for closure Reflection of lessons learnt Celebrate success & communicate YES Archived On hold (Kanban) Should we revisit? NO YES NO Waste identification Agree action plan Execute action plan Close exercise Celebrate success and lessons learnt
- 8. Project identification Agree action plan Execute action plan Activity plan conclusion Celebrate success & lessons learnt R A C I ❑ Identify waste ❑ Identify impacted stakeholders ❑ Identify and agree core benefits ❑ Approve, reject, or archive idea If approved ❑ Assign ownership 1 2 3 4 5 ❑ Agree key activities ❑ Agree activity owners ❑ Agree start & finish date ❑ Lock-down benefits analysis ❑ Mobilise resources & communicate commencement ❑ Activity 1 ❑ Activity 2 ❑ Activity 3 ❑ Activity 4 ❑ Activity 5 ❑ … ❑ … ❑ …. ❑ Confirm with all task owners that activities are concluded ❑ Review results (debrief) ❑ Re-open or escalate actions if outstanding items or doubts are still present ❑ Communicate results through the company ❑ Document best practices & checklists used ❑ Contact team leads to solicit endorsements for participation ❑ Endorse colleagues for contribution Employee Team lead Department lead Dept Lead Team lead Division Lead COO Division Lead Dept lead OPEX partner Team Lead Employee Division Lead Division Lead Dept Lead COO Dept Lead Division Lead OPEX Partner ALL OPEX partner Waste elimination workflow OPEX partner Team lead
- 9. Idea identification Agree action plan Execute action plan Activity plan conclusion Celebrate success & lessons learnt R A C I ❑ Identify waste ❑ Identify impacted stakeholders ❑ Identify and agree core benefits ❑ Approve, reject, or archive idea If approved ❑ Assign ownership 1 2 3 4 5 ❑ Agree key activities ❑ Agree activity owners ❑ Agree start & finish date ❑ Lock-down benefits analysis ❑ Mobilise resources & communicate commencement ❑ Activity 1 ❑ Activity 2 ❑ Activity 3 ❑ Activity 4 ❑ Activity 5 ❑ … ❑ … ❑ …. ❑ Confirm with all task owners that activities are concluded ❑ Review results (debrief) ❑ Re-open or escalate actions if outstanding items or doubts are still present ❑ Communicate results through the company ❑ Document best practices & checklists used ❑ Contact team leads to solicit endorsements for participation ❑ Endorse colleagues for contribution reduce downtime Anna Waste elimination workflow
- 10. TOPP Tactical Intelligence, Ltd. 27 Old Gloucester Street, London WC1N 3AX www.toppti.com info@toppti.com Contact us to let us show you how to put theory into practice Follow us on LinkedIn for daily updates and value-add content on continuous improvement www.linkedin.com/company/topp-tactical-intelligence-srls/