SlideShare une entreprise Scribd logo
1  sur  14
Confidential - september 16
EMPLOYEE EXPERIENCE
For leaders who know that high-performing
and motivated employees matter
www.bloomin.digital
Confidential - september 16
Resignation rate decreased by 75%
Laurence Vanhée,
Former Chief Happiness Officer at the Belgian
Ministry of Social Security
Absenteeism decreased by 26%
Productivity increased by 20%
Unsolicited applications increased +500% each year
0 strike day
MOTIVATION... A STRONG IMPACT ON
EMPLOYEE PERFORMANCE
Confidential - september 16
DATA DRIVEN, BLOOMIN INCREASES
PERFORMANCE
ENHANCE YOUR
EMPLOYER
ATTRACTIVENESS
BOOST
PRODUCTIVITY
Happiness makes people more productive at work, according to the latest research
from the University of Warwick. Happy employees work harder and are around 12%
more productive, while unhappy workers are 10% less productive.
According to Forbes, the cost (including interviewing, hiring, training, reduced productivity, lost opportunity
costs…) to replace an employee is $16k for entry level employees, $120k for mid-level employees, $960k
for hight-level or highly specialized employees.
According to the CNAM, the total cost for sick leave in France was 60 billions of euros in 2014
Your candidates are probably your next customers, it is crucial to treat them as well as
your current customers.
Make sure your hiring process fits in with applicants. It’s the best way to attract the best
talents.
Confidential - september 16
CORE ISSUES TO BE SOLVED
Instant, regular and frequent KPIs
A simple tool used by everyone with an excellent response rate
A win-win model based on transparency
A continuous improvement approach: enployee
measurement approach
Make smarter decisions with right indicators
Confidential - september 16
TO TRULY UNDERSTAND WHAT DRIVES EMPLOYEE MOTIVATION
YOU NEED TO MEASURE THE EMPLOYEE EXPERIENCE
Working
conditions
My activity
Corporate
(éthic, values, vision,
governance, strategy)
Management The working
atmosphere
My prospects
Pay and
benefits
Meetings
Support of my
colleagues
My ressources
Recruitement
My desk
Security situation
Expense report
Company
restaurant
IT system Procèsses
My missions
The organisation of the
company
Communication
Corporate social
responsibility
Workforce diversity
Reputation of my
company
Gender equity
Corporate
Strategy
Understanding of the
mission
annual review assessment
My targets
Opportunity to
express its
opinion
Support of my
management
eadership of my
manager
Created by Thibault Geffroy
from the Noun Project
Created by Michael Finney
from the Noun Project
Working environment Business evening
Team breakfast Annual party
Confidence among
colleagues
Solidarity among
colleagues
Created by Tomas Knopp
from the Noun Project
Training
Lsystem of
promotion
The future of their
trade
Change of
profession My employability
My salary Various advantages
Food Stamps Pay rise
Vacation days
Stocks options
Employee journey cartography: 250+ items
Confidential - september 16
Diag
Mood
Target : all employees and/or according to the life cycle of the employees
Frequency : regular (several times per year)
Immediate (according to an event: product launch, annual results, the annual party …)
Time : Less than 10 minutes
Target : according to the life cycle of the employees
Frequency: frequent and according to the event (after a meeting, for weekly reporting,
when getting to the office…)
Time: less than 1 minute
2 MODULES TO MEASURE THE EMPLOYEE EXPERIENCE
Confidential - september 16
SIMPLE TOOLS USED BY EVERYONE
SIMPLE
Start instantly and quickly your study
by creating your own questions or by using our library of
questions tailored to each situation.
The simple and intuitive design allows to instantly manage the
tool.
Connected to the ecosystem, Bloomin can be used
directly from your everyday tools (email, Slack, Hipchat,
Salesforce…).
Gifs, emoticons, pictograms
allows collaborators to share their feelings more easily
and are in line with Generation Y way of
communicating.
Confidential - september 16
A TRANSPARENT WIN-WIN APPROACH
By allowing greater flexibility in responses,
feedback is more accurate and fair. Really discover what engages your
employees. Bloomin is responsive to all devices (Computers, tablets
and mobile).
Results are visible immediately
for employees and managers. This transparency strengthens
the sense of confidence and forsters participation rate that is
80% on average.
TRANSPARENT
8
Confidential - september 16
Internal Data
Internal Social Network
…
API
MAKE SMARTER DECISIONS WITH RIGHT INDICATORS
Confidentiel - septembre 16
BACK OFFICE DASHBOARD WITH ACTIONABLE INDICATORS
Data visualization :
ü Exploitable results from the Bloomin interface
ü Format selection (pie chart, bars, lines…)
ü Drill down
ü Ability to export data in CSV, via our API
Benchmark :
ü Sort by profile
ü Ability to compare with other « anonymized » companies
in your industry.
Confidentiel - septembre 16
BACK OFFICE DASHBOARD WITH ACTIONABLE INDICATORS
Insights :
ü Report of weak signals
ü Tags cloud
ü Sentiment analysis of gifs, emoticons, texts
ü Top 10 gifs, emoticons…
Indicators :
ü Survey completion (completion rate, click to
rate, response rate…)
ü Score by themes, items (average and standard
deviation)
ü Alert system
Confidentiel - septembre 16
CONTEXT
80+% survey completion in less than 2 weeks
Launch of a global program to improve employee engagement.
More than half of consultants applied to workshops to enhance motivation.
Instant launch of quick win actions.
After a year, engagement improvement (+5)
Randstad is a Dutch multinational HR consulting firm.
The group is the world’s second-largest provider after
Adecco.
Due to the need to motivate their consultants and a lack
of internal precise feedback, the Human Resource
Department wanted to understand precisely what
motivates and engages their 1300 consultants day to day.
Initiating an « enchanting » approach based on results from a
survey that will:
✓Provide an « enchanting » user experience, via a dedicated app
✓Be transparent and provide response flexibility
✓Guarantee transparency and anonymity
✓Adapted to consultants who are on the go
✓Be managed daily by managers
THE NEED
USE CASE
Confidentiel- septembre 16
THEY TRUST US
Confidential - september 16
THANK YOU

Contenu connexe

En vedette

En vedette (12)

Jux pux company profile
Jux pux company profileJux pux company profile
Jux pux company profile
 
Vowels [A.E.I.O.U]
Vowels [A.E.I.O.U]Vowels [A.E.I.O.U]
Vowels [A.E.I.O.U]
 
Sinafis presentation 2017_pub_en
Sinafis presentation 2017_pub_enSinafis presentation 2017_pub_en
Sinafis presentation 2017_pub_en
 
Presentation PickMeApp
Presentation PickMeAppPresentation PickMeApp
Presentation PickMeApp
 
The Virtual Insurance Agent that sells push based contextual microinsurance
The Virtual Insurance Agent that sells push based contextual microinsuranceThe Virtual Insurance Agent that sells push based contextual microinsurance
The Virtual Insurance Agent that sells push based contextual microinsurance
 
DragonBill deck for Innovators Race 50.
DragonBill deck for Innovators Race 50.DragonBill deck for Innovators Race 50.
DragonBill deck for Innovators Race 50.
 
DoWhistle investor pitch
DoWhistle investor pitchDoWhistle investor pitch
DoWhistle investor pitch
 
Introducing Buddy: Your emotional assistant
Introducing Buddy: Your emotional assistantIntroducing Buddy: Your emotional assistant
Introducing Buddy: Your emotional assistant
 
Leopetra brief product deck
Leopetra brief product deckLeopetra brief product deck
Leopetra brief product deck
 
StartupFlux Pitch Draft
StartupFlux Pitch DraftStartupFlux Pitch Draft
StartupFlux Pitch Draft
 
Naaniz 2 final
Naaniz 2 finalNaaniz 2 final
Naaniz 2 final
 
A dummies guide to #EMFRadiation
A dummies guide to #EMFRadiation A dummies guide to #EMFRadiation
A dummies guide to #EMFRadiation
 

Similaire à Bloomin

L&S-DigitalLearningCenter
L&S-DigitalLearningCenterL&S-DigitalLearningCenter
L&S-DigitalLearningCenter
Gregory Susa
 
Profiling your customer with social media
Profiling your customer with social mediaProfiling your customer with social media
Profiling your customer with social media
Kontist
 
Increase Your Placements: New Product Features for Recruitment Firms
Increase Your Placements: New Product Features for Recruitment FirmsIncrease Your Placements: New Product Features for Recruitment Firms
Increase Your Placements: New Product Features for Recruitment Firms
Grace Chensoff
 

Similaire à Bloomin (20)

L&S-DigitalLearningCenter
L&S-DigitalLearningCenterL&S-DigitalLearningCenter
L&S-DigitalLearningCenter
 
How Much IT Professionals Earn in Germany - Overview of Salary & Compensation...
How Much IT Professionals Earn in Germany - Overview of Salary & Compensation...How Much IT Professionals Earn in Germany - Overview of Salary & Compensation...
How Much IT Professionals Earn in Germany - Overview of Salary & Compensation...
 
QuestBack Overview
QuestBack OverviewQuestBack Overview
QuestBack Overview
 
3 spheres
3 spheres3 spheres
3 spheres
 
Profiling your customer with social media
Profiling your customer with social mediaProfiling your customer with social media
Profiling your customer with social media
 
BAQMaR 2007
BAQMaR 2007BAQMaR 2007
BAQMaR 2007
 
Mastering the feed - Social Media Week 2019 -LinkedIn
Mastering the feed - Social Media Week 2019  -LinkedInMastering the feed - Social Media Week 2019  -LinkedIn
Mastering the feed - Social Media Week 2019 -LinkedIn
 
An FT Story: The PMO Evolution - Financial Times, Jo Dourou | FuturePMO 2019
An FT Story: The PMO Evolution - Financial Times, Jo Dourou | FuturePMO 2019An FT Story: The PMO Evolution - Financial Times, Jo Dourou | FuturePMO 2019
An FT Story: The PMO Evolution - Financial Times, Jo Dourou | FuturePMO 2019
 
Télétravail, équipes internationales, comment engager ses collaborateurs malg...
Télétravail, équipes internationales, comment engager ses collaborateurs malg...Télétravail, équipes internationales, comment engager ses collaborateurs malg...
Télétravail, équipes internationales, comment engager ses collaborateurs malg...
 
Taking Splunk to the Next Level - Management
Taking Splunk to the Next Level - ManagementTaking Splunk to the Next Level - Management
Taking Splunk to the Next Level - Management
 
Increase Your Placements: New Product Features for Recruitment Firms
Increase Your Placements: New Product Features for Recruitment FirmsIncrease Your Placements: New Product Features for Recruitment Firms
Increase Your Placements: New Product Features for Recruitment Firms
 
Mastering Lead Generation and Referrals!
Mastering Lead Generation and Referrals!Mastering Lead Generation and Referrals!
Mastering Lead Generation and Referrals!
 
CFOshared Media Kit 2016
CFOshared Media Kit 2016CFOshared Media Kit 2016
CFOshared Media Kit 2016
 
Nonprofit Success Pack Launch - Toronto 2016
Nonprofit Success Pack Launch - Toronto 2016Nonprofit Success Pack Launch - Toronto 2016
Nonprofit Success Pack Launch - Toronto 2016
 
Understanding product development economics - why it matters?
Understanding product development economics - why it matters?Understanding product development economics - why it matters?
Understanding product development economics - why it matters?
 
How to Make a Business Case for #Socialmedia Gain Social Media ROI with Crims...
How to Make a Business Case for #Socialmedia Gain Social Media ROI with Crims...How to Make a Business Case for #Socialmedia Gain Social Media ROI with Crims...
How to Make a Business Case for #Socialmedia Gain Social Media ROI with Crims...
 
Employee referral programs
Employee referral programsEmployee referral programs
Employee referral programs
 
How to evolve and mature your reactive PR strategy
How to evolve and mature your reactive PR strategyHow to evolve and mature your reactive PR strategy
How to evolve and mature your reactive PR strategy
 
How to evolve and mature your reactive PR strategy
How to evolve and mature your reactive PR strategy How to evolve and mature your reactive PR strategy
How to evolve and mature your reactive PR strategy
 
Profit Automation for Face to Face Businesses
Profit Automation for Face to Face BusinessesProfit Automation for Face to Face Businesses
Profit Automation for Face to Face Businesses
 

Dernier

Dernier (7)

Effective Project Team Structure Template Excel
Effective Project Team Structure Template ExcelEffective Project Team Structure Template Excel
Effective Project Team Structure Template Excel
 
Will Robots Steal Your Jobs? Will Robots Steal Your Jobs? 10 Eye-Opening Work...
Will Robots Steal Your Jobs? Will Robots Steal Your Jobs? 10 Eye-Opening Work...Will Robots Steal Your Jobs? Will Robots Steal Your Jobs? 10 Eye-Opening Work...
Will Robots Steal Your Jobs? Will Robots Steal Your Jobs? 10 Eye-Opening Work...
 
Ulhasnagar Escorts Service Girl ^ 9332606886, WhatsApp Anytime Ulhasnagar
Ulhasnagar Escorts Service Girl ^ 9332606886, WhatsApp Anytime UlhasnagarUlhasnagar Escorts Service Girl ^ 9332606886, WhatsApp Anytime Ulhasnagar
Ulhasnagar Escorts Service Girl ^ 9332606886, WhatsApp Anytime Ulhasnagar
 
Webinar - Maximize the efficiency of your merit increase cycle
Webinar - Maximize the efficiency of your merit increase cycleWebinar - Maximize the efficiency of your merit increase cycle
Webinar - Maximize the efficiency of your merit increase cycle
 
Abortion pills in Jeddah +966572737505 <> buy cytotec <> unwanted kit Saudi A...
Abortion pills in Jeddah +966572737505 <> buy cytotec <> unwanted kit Saudi A...Abortion pills in Jeddah +966572737505 <> buy cytotec <> unwanted kit Saudi A...
Abortion pills in Jeddah +966572737505 <> buy cytotec <> unwanted kit Saudi A...
 
Durg Escorts Service Girl ^ 9332606886, WhatsApp Anytime Durg
Durg Escorts Service Girl ^ 9332606886, WhatsApp Anytime DurgDurg Escorts Service Girl ^ 9332606886, WhatsApp Anytime Durg
Durg Escorts Service Girl ^ 9332606886, WhatsApp Anytime Durg
 
Satna Escorts Service Girl ^ 9332606886, WhatsApp Anytime Satna
Satna Escorts Service Girl ^ 9332606886, WhatsApp Anytime SatnaSatna Escorts Service Girl ^ 9332606886, WhatsApp Anytime Satna
Satna Escorts Service Girl ^ 9332606886, WhatsApp Anytime Satna
 

Bloomin

  • 1. Confidential - september 16 EMPLOYEE EXPERIENCE For leaders who know that high-performing and motivated employees matter www.bloomin.digital
  • 2. Confidential - september 16 Resignation rate decreased by 75% Laurence Vanhée, Former Chief Happiness Officer at the Belgian Ministry of Social Security Absenteeism decreased by 26% Productivity increased by 20% Unsolicited applications increased +500% each year 0 strike day MOTIVATION... A STRONG IMPACT ON EMPLOYEE PERFORMANCE
  • 3. Confidential - september 16 DATA DRIVEN, BLOOMIN INCREASES PERFORMANCE ENHANCE YOUR EMPLOYER ATTRACTIVENESS BOOST PRODUCTIVITY Happiness makes people more productive at work, according to the latest research from the University of Warwick. Happy employees work harder and are around 12% more productive, while unhappy workers are 10% less productive. According to Forbes, the cost (including interviewing, hiring, training, reduced productivity, lost opportunity costs…) to replace an employee is $16k for entry level employees, $120k for mid-level employees, $960k for hight-level or highly specialized employees. According to the CNAM, the total cost for sick leave in France was 60 billions of euros in 2014 Your candidates are probably your next customers, it is crucial to treat them as well as your current customers. Make sure your hiring process fits in with applicants. It’s the best way to attract the best talents.
  • 4. Confidential - september 16 CORE ISSUES TO BE SOLVED Instant, regular and frequent KPIs A simple tool used by everyone with an excellent response rate A win-win model based on transparency A continuous improvement approach: enployee measurement approach Make smarter decisions with right indicators
  • 5. Confidential - september 16 TO TRULY UNDERSTAND WHAT DRIVES EMPLOYEE MOTIVATION YOU NEED TO MEASURE THE EMPLOYEE EXPERIENCE Working conditions My activity Corporate (éthic, values, vision, governance, strategy) Management The working atmosphere My prospects Pay and benefits Meetings Support of my colleagues My ressources Recruitement My desk Security situation Expense report Company restaurant IT system Procèsses My missions The organisation of the company Communication Corporate social responsibility Workforce diversity Reputation of my company Gender equity Corporate Strategy Understanding of the mission annual review assessment My targets Opportunity to express its opinion Support of my management eadership of my manager Created by Thibault Geffroy from the Noun Project Created by Michael Finney from the Noun Project Working environment Business evening Team breakfast Annual party Confidence among colleagues Solidarity among colleagues Created by Tomas Knopp from the Noun Project Training Lsystem of promotion The future of their trade Change of profession My employability My salary Various advantages Food Stamps Pay rise Vacation days Stocks options Employee journey cartography: 250+ items
  • 6. Confidential - september 16 Diag Mood Target : all employees and/or according to the life cycle of the employees Frequency : regular (several times per year) Immediate (according to an event: product launch, annual results, the annual party …) Time : Less than 10 minutes Target : according to the life cycle of the employees Frequency: frequent and according to the event (after a meeting, for weekly reporting, when getting to the office…) Time: less than 1 minute 2 MODULES TO MEASURE THE EMPLOYEE EXPERIENCE
  • 7. Confidential - september 16 SIMPLE TOOLS USED BY EVERYONE SIMPLE Start instantly and quickly your study by creating your own questions or by using our library of questions tailored to each situation. The simple and intuitive design allows to instantly manage the tool. Connected to the ecosystem, Bloomin can be used directly from your everyday tools (email, Slack, Hipchat, Salesforce…). Gifs, emoticons, pictograms allows collaborators to share their feelings more easily and are in line with Generation Y way of communicating.
  • 8. Confidential - september 16 A TRANSPARENT WIN-WIN APPROACH By allowing greater flexibility in responses, feedback is more accurate and fair. Really discover what engages your employees. Bloomin is responsive to all devices (Computers, tablets and mobile). Results are visible immediately for employees and managers. This transparency strengthens the sense of confidence and forsters participation rate that is 80% on average. TRANSPARENT 8
  • 9. Confidential - september 16 Internal Data Internal Social Network … API MAKE SMARTER DECISIONS WITH RIGHT INDICATORS
  • 10. Confidentiel - septembre 16 BACK OFFICE DASHBOARD WITH ACTIONABLE INDICATORS Data visualization : ü Exploitable results from the Bloomin interface ü Format selection (pie chart, bars, lines…) ü Drill down ü Ability to export data in CSV, via our API Benchmark : ü Sort by profile ü Ability to compare with other « anonymized » companies in your industry.
  • 11. Confidentiel - septembre 16 BACK OFFICE DASHBOARD WITH ACTIONABLE INDICATORS Insights : ü Report of weak signals ü Tags cloud ü Sentiment analysis of gifs, emoticons, texts ü Top 10 gifs, emoticons… Indicators : ü Survey completion (completion rate, click to rate, response rate…) ü Score by themes, items (average and standard deviation) ü Alert system
  • 12. Confidentiel - septembre 16 CONTEXT 80+% survey completion in less than 2 weeks Launch of a global program to improve employee engagement. More than half of consultants applied to workshops to enhance motivation. Instant launch of quick win actions. After a year, engagement improvement (+5) Randstad is a Dutch multinational HR consulting firm. The group is the world’s second-largest provider after Adecco. Due to the need to motivate their consultants and a lack of internal precise feedback, the Human Resource Department wanted to understand precisely what motivates and engages their 1300 consultants day to day. Initiating an « enchanting » approach based on results from a survey that will: ✓Provide an « enchanting » user experience, via a dedicated app ✓Be transparent and provide response flexibility ✓Guarantee transparency and anonymity ✓Adapted to consultants who are on the go ✓Be managed daily by managers THE NEED USE CASE
  • 14. Confidential - september 16 THANK YOU