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CASTLES IN THE CLOUD
Building a Business in The Shadow
of Amazon, Google, and Microsoft
Jerry Chen
THE NEW MOATS
Sustainable startup business models
assault incumbents’ moats while
building their own defenses.
BE INTRINSIC TO THE ENTERPRISE SYSTEM STACK
SYSTEMS OF ENGAGEMENT
WEB
CRM HCM ERP ITSM
MOBILE CHAT
SYSTEMS OF INTELLIGENCE
SYSTEMS OF RECORD
BUT HOW DO YOU BEAT AMAZON,
THE 8000-POUND GORILLA IN
THE CLOUD?
And Google, and Microsoft...?
Cloud castles have firm foundations
CLOUD CASTLE
NETWORK
EFFECTS
ECONOMIES
OF SCALE
TOP OF
CUSTOMER FUNNEL
MOATS IN THE SKY
IF YOU CAN’T BEAT THEM, JOIN THEM.
BUILD ATOP CASTLES
AI
SERVICE
CLOUD-SCALE
DBs
PRODUCT
COMPUTER
VISION
AFFINITY
CLOUD CASTLE
OWN THE END USER
Focus on developer communities.
If the ultimate customer has a stronger
affinity to your company’s products —
not to the cloud host — then you can
lead them down a path of monetization.
BETWEEN A ROCK AND A HARD PLACE
YOUR
TECH
OPEN
SOURCE CLOUD
MAKING DEEP IP WORK
If you’re going to bet on deep IP,
then (1) make sure you have best-of-
breed tech, or (2) take advantage
of a weakness.
NO ONE CAN DO IT ALL
•	Cloud castles are large companies.
•	Large companies are too big to do
	 everything well.
•	Out-deliver them.
GO MULTI-CLOUD
No customer wants to be locked into a
single cloud, and every CIO we speak
with is building a multi-cloud strategy.
THRIVE ON THE EDGE
Incumbent castles are threatened by
distribution changes.
RIDE THE BLOCKCHAIN
Decentralization threatens the very idea
of a cloud castle.
THE BIG TAKEAWAY
It’s become conventional wisdom that
you shouldn’t compete against the cloud
castles.
To win, you need something big — you
need to be contrarian and you need to be
right.
Thank you
Jerry Chen
jerry@greylock.com
@jerrychen
TOP THREE PLAYERS ACCOUNT FOR 55% OF THE MARKET
Worldwide cloud infrastructure services
Q1 2017: US$ 11.5 billion
Q1 2018: US$ 16.9 billion
Growth: 46.8%
35%
30%
25%
20%
15%
10%
5%
0%
Q1 2017 Q2 2017 Q3 2017 Q4 2017 Q1 2018
AWS
Microsoft
Google
Market Share
Souce: Canalys estimates, Cloud Analysis, April 2018
CLOUD INFRASTRUCTURE SERVICES MARKET SHARE
(IaaS, PaaS, Hosted Private Cloud)
30%
20%
10%
0%
Q4
15
Q1
16
Q2
16
Q3
16
Q4
16
Q1
17
Q2
17
Q3
17
Q4
17
Q1
18
Share of Worldwide Revenues
Amazon
Microsoft
IBM
Google
Alibaba
Souce: Synergy Research Group

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Castles in the Cloud - Jerry Chen, Greylock Partners

  • 1. CASTLES IN THE CLOUD Building a Business in The Shadow of Amazon, Google, and Microsoft Jerry Chen
  • 2. THE NEW MOATS Sustainable startup business models assault incumbents’ moats while building their own defenses.
  • 3. BE INTRINSIC TO THE ENTERPRISE SYSTEM STACK SYSTEMS OF ENGAGEMENT WEB CRM HCM ERP ITSM MOBILE CHAT SYSTEMS OF INTELLIGENCE SYSTEMS OF RECORD
  • 4. BUT HOW DO YOU BEAT AMAZON, THE 8000-POUND GORILLA IN THE CLOUD? And Google, and Microsoft...?
  • 5. Cloud castles have firm foundations CLOUD CASTLE NETWORK EFFECTS ECONOMIES OF SCALE TOP OF CUSTOMER FUNNEL MOATS IN THE SKY
  • 6. IF YOU CAN’T BEAT THEM, JOIN THEM.
  • 8. OWN THE END USER Focus on developer communities. If the ultimate customer has a stronger affinity to your company’s products — not to the cloud host — then you can lead them down a path of monetization.
  • 9. BETWEEN A ROCK AND A HARD PLACE YOUR TECH OPEN SOURCE CLOUD
  • 10. MAKING DEEP IP WORK If you’re going to bet on deep IP, then (1) make sure you have best-of- breed tech, or (2) take advantage of a weakness.
  • 11. NO ONE CAN DO IT ALL • Cloud castles are large companies. • Large companies are too big to do everything well. • Out-deliver them.
  • 12. GO MULTI-CLOUD No customer wants to be locked into a single cloud, and every CIO we speak with is building a multi-cloud strategy.
  • 13. THRIVE ON THE EDGE Incumbent castles are threatened by distribution changes.
  • 14. RIDE THE BLOCKCHAIN Decentralization threatens the very idea of a cloud castle.
  • 15. THE BIG TAKEAWAY It’s become conventional wisdom that you shouldn’t compete against the cloud castles. To win, you need something big — you need to be contrarian and you need to be right.
  • 17. TOP THREE PLAYERS ACCOUNT FOR 55% OF THE MARKET Worldwide cloud infrastructure services Q1 2017: US$ 11.5 billion Q1 2018: US$ 16.9 billion Growth: 46.8% 35% 30% 25% 20% 15% 10% 5% 0% Q1 2017 Q2 2017 Q3 2017 Q4 2017 Q1 2018 AWS Microsoft Google Market Share Souce: Canalys estimates, Cloud Analysis, April 2018
  • 18. CLOUD INFRASTRUCTURE SERVICES MARKET SHARE (IaaS, PaaS, Hosted Private Cloud) 30% 20% 10% 0% Q4 15 Q1 16 Q2 16 Q3 16 Q4 16 Q1 17 Q2 17 Q3 17 Q4 17 Q1 18 Share of Worldwide Revenues Amazon Microsoft IBM Google Alibaba Souce: Synergy Research Group