2. Welcome
Relax
Enjoy – eat, drink, connect,
Be Open – take notes, ask how?
Phones, parking, toilets
Participate – share
Contribute & Win…
Link to slides – slideshare.net/trade insights
3. Today…
Take home…
1. The biggest mistakes made when hiring
2. Steps to hire better people the first time
3. Ways to increase employee loyalty
4. Who is PROTRADE United?
We believe in a united effort and collective
knowledge to help you find an even better way
to run your business…
Trade specific solutions in…
• Strategy – income, cash flow, profit, team development
• Accounting – financially well organised, minimise tax,
• Marketing – online & offline
• System Integration – streamline IP into the cloud & protected
5. Why PROTRADE United?
Ultimately for 3 reasons…
1. To help you achieve more of what matters most
2. To raise the standards of trades and related
service businesses around Australia
3. Decrease the anxiety and depression related
deaths amongst trades/construction
22. The Reality…
• More baby boomers retiring
• Top talent pool is getting smaller
• Hiring to become even more difficult
• Embrace Millennials – they are the future!
• Create a workplace that breeds loyalty
• Understand your people
• The BEST are already employed
43. Hiring Success
Be on the front foot – always be looking
Create a virtual ‘bench’
Have a stepped process
Don’t cut corners/react – it will bite you
Be patient (no breath vs. bad breath!)
They must convince you
If in doubt…keep looking
44. 1. Have a vision - know who/what you want
2. Create the environment
3. Hire from within
4. Sell the opportunity
5. Qualify TOUGH
6. Make them apply
7. Interview & offer
Hiring Success
45. 1. Know who you want (see it)
1. Key attributes – skill/attitude
2. Match for the values
3. Position description
46. 2. Create the environment
1. Leadership & Core Values
2. Get rid of the C’s & D’s
3. Career progression & opportunity
4. Training & development
5. Flexibility
6. Feedback
7. Recognition
47. 3. Hire from within/networks
1. Reward existing team
2. Connect with your networks (social)
3. Website – promote to your networks
48. 4. Sell the opportunity/business
1. Why work with you company?
2. What do you offer that is different?
3. Attract/excite vs. Scare/push away
49. 5. Qualify TOUGH
1. Automate with application process
2. Guard your time
3. Invest in only those that qualify/follow
directions
4. Check social media first
50. 6. Make them apply
1. Start simple – then progress
2. Can they follow directions
3. Detailed work history vs. resume
4. Check references/social media first
5. Skills/ability tests – never believe them
51.
52. 7. Interview & Offer
1. Rule of 3
2. Be thorough
3. Take notes
4. Don’t fluff/waste time
5. T.O.R.C.
6. Keep digging until you are 97% sure
7. Ask ‘what don’t I like?’
8. T’s & C’s
54. Business Example…
1. Created a great team environment
2. Promoted the opportunity - internally
3. Website link – simple questions*
4. 3-page application*
5. Phone - T.O.R.C./profile check
6. Basic skills test
7. Team interview
8. 1-1 interview
9. Job offer
55. The Overall Process
1. Hiring (Attracting)
2. Induction & Training for Success
3. Performance Management
4. Leaving
56. The Overall Process
1. Hiring
2. Induction & Training for Success
3. Performance Management
4. Leaving
71. It’s interesting you know…
Most of business owners will…
• Hear what we say,
• Understand it intellectually,
• Agree with all the principles,
• Get excited about what’s possible
• KNOW that it is the thing they should
do, yet…