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1 
The Cloud and Healthcare 
Veera S. Raghavan, 
Executive Director & Global Practice Head 
Dell Services
2 
Global Trends 
IT adoption and Digitization of Healthcare 
1st wave of IT adoption 
In 1950 healthcare started 
adopting IT to process 
vast amount of statistical 
data. The automation was 
the key for the 
organizations. 
2nd wave of IT adoption 
In 70’s during the second 
wave of IT, healthcare, it 
gave ehealth card in 
Germany, and catalyzed 
HITECH in US, NPfIT in 
UK. 
3rd wave of IT adoption 
Healthcare missed the 
wave around Y2K; made 
strides lately in US – such 
as ACA, MU etc, which 
are yet to yield results. 
 Healthcare industry has significantly underutilized technology 
 Information digitized but not portable - inhibiting information sharing 
 Success depends very much on first understanding patients’ need – Being Patient Centric 
Reference: Healthcare’s digital future
3 
Global Trends in Healthcare IT industry 
Current Dynamics 
Industry shift 
Healthcare industry is shifting 
toward an information-centric care 
delivery model, that support 
cooperation, collaborative 
workflows and information 
sharing. 
Future ready IT platforms 
Healthcare organizations are 
looking towards IaaS, PaaS and 
SaaS as service model as a 
cost effective solution in 
delivery of healthcare 
Power of centralization 
Around the globe, healthcare 
reforms has mandated that it is 
time for healthcare information 
technology (HIT) to be modernized 
and cloud computing is at the 
center of this transformation. 
IT resourcing 
Dearth of qualified IT resources 
and increased cost of operations 
forcing providers to either 
outsource or adopt cloud to bring 
the cost of operations lower and 
focus on core services. 
Reference: Cloud Standards customer council
4 
Traditional IT 
Environment 
Applications 
Data 
Runtime 
Middleware 
O/S 
Virtualization 
Compute 
Storage 
Networking 
Infrastructure 
(as a Service) 
Applications 
Data 
Runtime 
Middleware 
O/S 
Virtualization 
Compute 
Storage 
Networking 
Vendor managed 
Platform 
(as a Service) 
Vendor managed 
Applications 
Data 
Runtime 
Middleware 
O/S 
Virtualization 
Compute 
Storage 
Networking 
Software 
(as a Service) 
Vendor managed 
Applications 
Data 
Runtime 
Middleware 
O/S 
Virtualization 
Compute 
Storage 
Networking 
Setting the context 
A view of the Cloud layers
Delivers cutting edge technology, applications and services solutions that facilitate 
flexible, elastic, efficient, and low cost solution for Indian healthcare 
Dell Healthcare and Life Sciences 
Better information. 
5 
Better healthcare. 
•Owned by single 
organization 
•Operated either by 
own or outsourced 
Available for large 
industry group in 
multitenant 
environment 
Deployed for a 
specific community 
comprises many 
organization within the 
community 
A combination of two 
or more clouds 
enabled technology or 
applications such as 
Private and Public 
Cloud for Healthcare 
Deployment Models 
Private Public Community Hybrid
6 
Cloud Adoption is for real in the US market 
2014 HIMMS Analytics 
Cloud Survey
7 
Cloud Adoption is for real in the US market 
Already using cloud 
Yet to adopt cloud
8 
Indian Healthcare and Cloud 
Cloud for Healthcare 
Hospital Cloud 
IT 
Status 
Private spending 
72% 
Around 
65000 
hospital with in-patient 
care (Below average bed 
ratio 1.5/1000) 
Spends around 
$470M on IT 
currently 
Annual Spending 
80% 
(200 and 
55% 
above) hardware 
IT usability 
Operational, Clinical, Finance 
and Billing 
In-house 
Infrastructure 
Management 
Expected annual 
IT spending in 
hospital - 
$1460M by 2020 
IT spending 
in hospital - 
Growing at 
with 25% 
CAGR 
Source: National Health Accounts (NHA),Ministry of Health and Family Welfare (MOH&FW) and Zinnov Cloud Computing 
Public Spending 
26% 
80% 
private 
hospitals 
20% 
public 
hospitals 
45% 
(up to 100 
beds ) 
75% 
(100- 
200 beds) 
20- 
25% 
software 
20- 
25% 
services
9 
Nova Medical 
Center 
Total Centers: 22 
Surgeons: 500 
Surgeries: 8000 
Nova Specialty 
Surgery 
Nova IVI 
Fertility 
Case Study 
Nova Medical Center 
IT Journey: 
2009 : First Cloud HIS on Public Cloud 
2012 : ERP on Private Cloud 
2013 : Private Cloud installation of IVI CIS 
2014 : HIS & ERP for 22 Centers and CIS for 9 Centers on Cloud 
Key Nova Objectives: 
Patients – World-Class surgical care with superior outcomes at 20-25% lower price 
Insurance and Corporate Employers – Affordable Healthcare with Pan India Presence 
Surgeons – Pride of Ownership; Flexible work schedule and improved lifestyle
10 
Benefits of cloud for Healthcare 
Summary 
• Cost 
• Speed 
• Expertise/Staffing 
• Compliance/Security 
• Disaster Recovery 
• Mobility
11 
India healthcare market 
Current Trends 
Cloud (Infra) providers are investing… 
Platform cloud providers are not popular yet... 
SaaS based HIS systems 
˗ Few upcoming players with true cloud technology 
˗ No national or large player 
A cloud based IT system is good option for 
Healthcare chains, including diagnostics 
‘Greenfield’ /new hospitals 
Midsized hospitals/hospital groups 
Hospital-in-a-hospital
12 
Thank you
Indian Healthcare and Cloud 
Leader Speaks on Cloud 
Data centralization, 
data sharing and real 
time availability 
Security is a concern 
13 
Saving cost 
Good for hospital data and 
avoid physical data storage 
Greater impact and a 
wonderful idea 
Most suitable for 
bigger hospital and 
chains 
Cost effective and 
efficient services 
Around 77% hospital leader shows interest to adopt cloud for their hospital in India

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Veera raghavan

  • 1. 1 The Cloud and Healthcare Veera S. Raghavan, Executive Director & Global Practice Head Dell Services
  • 2. 2 Global Trends IT adoption and Digitization of Healthcare 1st wave of IT adoption In 1950 healthcare started adopting IT to process vast amount of statistical data. The automation was the key for the organizations. 2nd wave of IT adoption In 70’s during the second wave of IT, healthcare, it gave ehealth card in Germany, and catalyzed HITECH in US, NPfIT in UK. 3rd wave of IT adoption Healthcare missed the wave around Y2K; made strides lately in US – such as ACA, MU etc, which are yet to yield results.  Healthcare industry has significantly underutilized technology  Information digitized but not portable - inhibiting information sharing  Success depends very much on first understanding patients’ need – Being Patient Centric Reference: Healthcare’s digital future
  • 3. 3 Global Trends in Healthcare IT industry Current Dynamics Industry shift Healthcare industry is shifting toward an information-centric care delivery model, that support cooperation, collaborative workflows and information sharing. Future ready IT platforms Healthcare organizations are looking towards IaaS, PaaS and SaaS as service model as a cost effective solution in delivery of healthcare Power of centralization Around the globe, healthcare reforms has mandated that it is time for healthcare information technology (HIT) to be modernized and cloud computing is at the center of this transformation. IT resourcing Dearth of qualified IT resources and increased cost of operations forcing providers to either outsource or adopt cloud to bring the cost of operations lower and focus on core services. Reference: Cloud Standards customer council
  • 4. 4 Traditional IT Environment Applications Data Runtime Middleware O/S Virtualization Compute Storage Networking Infrastructure (as a Service) Applications Data Runtime Middleware O/S Virtualization Compute Storage Networking Vendor managed Platform (as a Service) Vendor managed Applications Data Runtime Middleware O/S Virtualization Compute Storage Networking Software (as a Service) Vendor managed Applications Data Runtime Middleware O/S Virtualization Compute Storage Networking Setting the context A view of the Cloud layers
  • 5. Delivers cutting edge technology, applications and services solutions that facilitate flexible, elastic, efficient, and low cost solution for Indian healthcare Dell Healthcare and Life Sciences Better information. 5 Better healthcare. •Owned by single organization •Operated either by own or outsourced Available for large industry group in multitenant environment Deployed for a specific community comprises many organization within the community A combination of two or more clouds enabled technology or applications such as Private and Public Cloud for Healthcare Deployment Models Private Public Community Hybrid
  • 6. 6 Cloud Adoption is for real in the US market 2014 HIMMS Analytics Cloud Survey
  • 7. 7 Cloud Adoption is for real in the US market Already using cloud Yet to adopt cloud
  • 8. 8 Indian Healthcare and Cloud Cloud for Healthcare Hospital Cloud IT Status Private spending 72% Around 65000 hospital with in-patient care (Below average bed ratio 1.5/1000) Spends around $470M on IT currently Annual Spending 80% (200 and 55% above) hardware IT usability Operational, Clinical, Finance and Billing In-house Infrastructure Management Expected annual IT spending in hospital - $1460M by 2020 IT spending in hospital - Growing at with 25% CAGR Source: National Health Accounts (NHA),Ministry of Health and Family Welfare (MOH&FW) and Zinnov Cloud Computing Public Spending 26% 80% private hospitals 20% public hospitals 45% (up to 100 beds ) 75% (100- 200 beds) 20- 25% software 20- 25% services
  • 9. 9 Nova Medical Center Total Centers: 22 Surgeons: 500 Surgeries: 8000 Nova Specialty Surgery Nova IVI Fertility Case Study Nova Medical Center IT Journey: 2009 : First Cloud HIS on Public Cloud 2012 : ERP on Private Cloud 2013 : Private Cloud installation of IVI CIS 2014 : HIS & ERP for 22 Centers and CIS for 9 Centers on Cloud Key Nova Objectives: Patients – World-Class surgical care with superior outcomes at 20-25% lower price Insurance and Corporate Employers – Affordable Healthcare with Pan India Presence Surgeons – Pride of Ownership; Flexible work schedule and improved lifestyle
  • 10. 10 Benefits of cloud for Healthcare Summary • Cost • Speed • Expertise/Staffing • Compliance/Security • Disaster Recovery • Mobility
  • 11. 11 India healthcare market Current Trends Cloud (Infra) providers are investing… Platform cloud providers are not popular yet... SaaS based HIS systems ˗ Few upcoming players with true cloud technology ˗ No national or large player A cloud based IT system is good option for Healthcare chains, including diagnostics ‘Greenfield’ /new hospitals Midsized hospitals/hospital groups Hospital-in-a-hospital
  • 13. Indian Healthcare and Cloud Leader Speaks on Cloud Data centralization, data sharing and real time availability Security is a concern 13 Saving cost Good for hospital data and avoid physical data storage Greater impact and a wonderful idea Most suitable for bigger hospital and chains Cost effective and efficient services Around 77% hospital leader shows interest to adopt cloud for their hospital in India