5. Agenda Time Item Lead 10.30 Arrival & Coffee 11.00 Introduction Bill & Sally Overview of BBIS Sue & Nigel Badge Design / Production Simon Q & A All 13.00 Lunch Questions for you Sue Engagement and Next Steps Sue & Nigel 15.00 Wrap up & Close Bill NB opportunity for informal Q&A till 4pm
16. What is BBIS? A better high quality secure badge A GB database to help combat fraud A system for easy badge requests Integration with existing systems An online form & payment facility A national helpline A secure network BBIS Unit for core & opt in services
23. What is BBIS? A better high quality secure badge A GB database to help combat fraud A system for easy badge requests Integration with existing systems An online form & payment facility A national helpline A secure network BBIS Unit for core & opt in services
24. Core BBIS Components & Processes Initial Enquiries Support Service A national helpline. Providing first level support to the public on Blue Badge enquiries and signposting to the appropriate LA Data Sharing System (DSS) A computer system that houses the national database and the means for handling applications, badge requests and enforcement enquiries Badge Request LA staff can enter key details required for badge production Integration A standard mechanism for integration with existing issuing and enforcement systems
25. Core BBIS Components & Processes New applications / renewals/ changes in circumstance can be submitted on-line by members of the public. Once submitted (or saved for future completion), the applicant will be given a unique reference number. This can be used when completing the application or for tracking submitted forms. Photos can be uploaded on-line OR sent to the LA along with other required supporting documentation. Once submitted, details will be stored on the national database. LAs will be alerted and form details can be imported into their back office system for assessment. On Line Payments The public can make a payment as part of their on-line application. Payments will only be processed once the LA has approved application and submitted a badge request. LA staff can use the same payment facility when dealing with applicants in person or on the phone. F On Line Form
26. Core BBIS Components & Processes Photos Photos are mandatory for most applications. Loaded by LA staff or public (restricted by size & type of image) Passport photo standards apply, verification required A secure network System delivered through GCSx network, fully in compliance with Government standards, Data Protection etc. LAs need to be GCSx ready in order to make badge requests Delivery Badges will be despatched by 2 nd class post. They can be delivered to the badge holders address or to the LA (latter is considered best practice as it allows for a photo / identification check to be conducted) Renewals Northgate will issue a renewal letter branded for each LA when the new blue badge expires. The date of renewal letter is determined by an LA set parameter
27. Core BBIS Components & Processes Mobile Enforcement Officers Enforcement A secure web service allows enforcement officers appropriate secure 2-way access with the national database via a smartphone or desk-top PC No charge will be made to enforcement authorities for the web service they use for making enforcement checks.
28. Numbering National Badge Reference 0957X1215 AB345H 1 16 digits PERSON 1 1 to 9 Issue Number 1 digit AB345H Unique Badge Reference Base 20 Alpha Numeric 6 digits 1215 MM YY Expiry Month 4 digits X X/Y Gender 1 digit 0957 MM YY Month of Birth 4 digits Only reference needed for enforcement, querying etc. 1 1 to 9 Issue Number 1 digit AB345H Unique Badge Reference Base 20 Alpha Numeric 6 digits 1215 MM YY Expiry Month 4 digits O O (for Organisation) Identifier 1 digit National Badge Reference O1215 AB345H 1 12 digits ORGANISATION
29. BBIS Price List – Core Services Fixed price for the next 5 years On-line form and payment facility A new national helpline and eligibility service A standard mechanism for integration with existing systems All delivered over Government standard secure network A high quality secure badge at a nationally negotiated price & SLA A database to deliver a GB service and help combat fraud An on-line application for badges requests and system management No capital outlay for the DfT or LAs Delivery of Badge & Renewal (2 nd class post) Clock & Leaflet
30.
31. Opt In BBIS Components & Processes Optional Services Northgate have been asked to provide 2 additional, opt in services where Northgate will upload details from paper application forms and update details on behalf of LAs Data Entry Support Service Details Update Support Service
32. BBIS Price List – Opt In Services Data Entry Support Service Details Update Support Service Indicative price per application based on up-take by 50% of LAs Indicative price per change based on up-take by 50% of LAs
33. Building on our experience……. Proven Local Government Applications Insolvency Service DSS
34. Data Sharing System - Features Search Preferences Admin / Set Up Task Manager
35. Data Sharing System - Features On Line Application Expandable Details Mobile
65. Executive Strategy Group Management Group Special Interest Groups Role: Lead on strategy, oversee delivery, escalation Meets: 3 times in 2011 then every 6 months Role: Active decision making, oversee detailed development and delivery Meets: Every 2 months Role: Focus on particular aspects e.g. fraud, enforcement, integration Meets: As required using internet / e-mail Please put your names forward now How can you be involved?
