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Knowledge Management Martin Grossman Department of Management Bridgewater State College Bridgewater, MA USA [email_address]
Overview ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Knowledge Economy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Knowledge Economy ,[object Object],[object Object],[object Object],[object Object],[object Object]
India and the knowledge economy
India and the Knowledge Economy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
India and the Knowledge Economy India’s advantages ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
India and the Knowledge Economy India tops the list in global services
India and the Knowledge Economy India - challenges ,[object Object],[object Object],[object Object],[object Object]
India and the Knowledge Economy India - challenges 2 2.11 3.64 3.11 2.58 2.71   India 97 8.91 8.38 9.42 8.26 8.9 8.74 US 6 9.24 8.78 9.07 8.25 9.03 8.83   Iceland 4 8.84 9.16 9.71 8.79 9.24 9.12   Finland 3 9.77 8.98 9.72 8.41 9.49 9.22   Sweden 2 9.48 9.2 9.42 8.82 9.37 9.23 Denmark 1 ICT Education Innovation Economic Regime KI KEI Country
India and the Knowledge Economy India – growth path ,[object Object],[object Object],[object Object],[object Object]
Knowledge as a path to development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What is Knowledge Management ,[object Object],[object Object],[object Object],[object Object]
What is Knowledge Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What is Knowledge Management ,[object Object],[object Object],[object Object],[object Object],[object Object],PEOPLE TECHNOLOGY ORGANIZATIONAL PROCESSES
What is Knowledge Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Why is KM important? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Why is KM important ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Why is KM important ,[object Object],[object Object],[object Object],[object Object],[object Object]
Definitions - Data, Information, and Knowledge ,[object Object],[object Object],[object Object],Knowledge Management concepts
From data processing to knowledge-based systems Knowledge Management concepts Data, Information, Knowledge and Wisdom
Knowledge Management concepts ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Knowledge Management concepts ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Knowledge Management concepts Knowledge Management concepts KM life cycle ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Approaches to Knowledge Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Approaches to Knowledge Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Knowledge Management Systems (KMS) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Knowledge Management Systems (Assorted KM technologies, tools and techniques ) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Information Technology in Knowledge Management ,[object Object],[object Object],[object Object],[object Object],[object Object]
KM Tools ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
KM Tools ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
KM Tools ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
KM Tools ,[object Object],[object Object],[object Object],[object Object]
KM Tools - Hyperwave
KM Tools - Hummingbird
KM tools ,[object Object],[object Object],[object Object],[object Object]
Information Technology in Knowledge Management ,[object Object],[object Object],[object Object]
Information Technology in Knowledge Management ,[object Object],[object Object],[object Object],[object Object],[object Object]
Information Technology in Knowledge Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Information Technology in Knowledge Management ,[object Object],[object Object],[object Object],[object Object]
Why measure? KM Metrics ‘ You can’t manage what you can’t measure’ ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
KM Metrics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
KM Metrics ,[object Object],[object Object],[object Object],[object Object],[object Object]
KM Metrics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
KM Metrics Qualitative approaches from the European IC community ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
KM Case studies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
2006 Indian MAKE Awards ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Recent North American MAKE winners ,[object Object],[object Object],[object Object],[object Object],[object Object]
Siemens ,[object Object],[object Object],[object Object]
Siemens ,[object Object],[object Object],[object Object]
Siemens ,[object Object],[object Object],[object Object],[object Object]
Siemens ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Siemens ,[object Object],[object Object],[object Object],[object Object],[object Object]
U. S. Dept. of Commerce ,[object Object],[object Object],[object Object],[object Object]
U. S. Dept. of Commerce ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
U. S. Dept. of Commerce ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
DOC’s solution – AskMe
Barriers to KM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The KM Industry ,[object Object],[object Object],[object Object],[object Object]
The KM Industry ,[object Object],[object Object]
The KM Industry ,[object Object],[object Object]
The Chief Knowledge Officer (CKO) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
KM as Academic Discipline ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
KM as Academic Discipline KM Dissertations/Year
KM Certifications ,[object Object],[object Object],[object Object],[object Object]
Knowledge Management 2.0 ,[object Object],[object Object],[object Object],[object Object]
What is Web 2.0 ,[object Object],[object Object],[object Object],[object Object],[object Object]
Web 2.0 fundamentals ,[object Object],[object Object],[object Object]
ThinkFree online word processing
Web 2.0 fundamentals ,[object Object],[object Object],[object Object],[object Object]
Web 2.0 fundamentals ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
Syndication ,[object Object],[object Object]
Using RSS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Blogs Wikis Social Bookmarking (folksonomies) – Podcasts Wiki updates New blog entries Newly tagged sites RSS Aggregator
 
Web 2.0 fundamentals ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Sharing ,[object Object],[object Object],[object Object],[object Object]
Del.icio.us is Bookmark-Sharing Social Network
Blogs ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Blogs
Wikis ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Wikipedia A Collaborative Encyclopedia being edited in real time by anyone. Everyone becomes an author, an editor, and a publisher.
Web 2.0 fundamentals ,[object Object],[object Object],[object Object]
Grassroots KM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Enterprise 1.0 / Enterprise 2.0 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Enterprise 2.0 proposition ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
McAfee (2006) ,[object Object],[object Object],[object Object]
McAfee (2006) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Tapscott (2006) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Tapscott (2006)
Adoption of Enterprise 2.0 for knowledge sharing and collaboration ,[object Object],[object Object],[object Object],[object Object],[object Object]
Research study on Enterprise 2.0 awareness and adoption ,[object Object]
Economist Intelligence Unit (EIU) survey
EIU results ,[object Object],[object Object],[object Object],[object Object]
EIU - Enterprise 2.0 adoption
Examples of corporate use ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Examples of corporate use ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Examples of corporate use ,[object Object],[object Object],[object Object],[object Object],[object Object]
Enterprise 2.0 Systems Development ,[object Object],[object Object],[object Object],[object Object]
Business software vendors ,[object Object],[object Object],[object Object],[object Object]
Concerns ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Enterprise 2.0 in 2007? ,[object Object],[object Object],[object Object],[object Object],[object Object]
References ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Blogs relating to Web 2.0 in India ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Thank you Questions? Comments?

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KM Presentation

  • 1. Knowledge Management Martin Grossman Department of Management Bridgewater State College Bridgewater, MA USA [email_address]
  • 2.
  • 3.
  • 4.
  • 5. India and the knowledge economy
  • 6.
  • 7.
  • 8. India and the Knowledge Economy India tops the list in global services
  • 9.
  • 10. India and the Knowledge Economy India - challenges 2 2.11 3.64 3.11 2.58 2.71   India 97 8.91 8.38 9.42 8.26 8.9 8.74 US 6 9.24 8.78 9.07 8.25 9.03 8.83   Iceland 4 8.84 9.16 9.71 8.79 9.24 9.12   Finland 3 9.77 8.98 9.72 8.41 9.49 9.22   Sweden 2 9.48 9.2 9.42 8.82 9.37 9.23 Denmark 1 ICT Education Innovation Economic Regime KI KEI Country
  • 11.
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  • 20.
  • 21. From data processing to knowledge-based systems Knowledge Management concepts Data, Information, Knowledge and Wisdom
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  • 34. KM Tools - Hyperwave
  • 35. KM Tools - Hummingbird
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  • 64. KM as Academic Discipline KM Dissertations/Year
  • 65.
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  • 67.
  • 68.
  • 69. ThinkFree online word processing
  • 70.
  • 71.
  • 72.  
  • 73.
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  • 75. Blogs Wikis Social Bookmarking (folksonomies) – Podcasts Wiki updates New blog entries Newly tagged sites RSS Aggregator
  • 76.  
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  • 81. Blogs
  • 82.
  • 83. Wikipedia A Collaborative Encyclopedia being edited in real time by anyone. Everyone becomes an author, an editor, and a publisher.
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  • 96. EIU - Enterprise 2.0 adoption
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  • 106. Thank you Questions? Comments?