This document provides information on speaking, training, and coaching services offered by Trina Isakson from 27 Shift. She specializes in topics related to nonprofit leadership, volunteer and employee engagement, intergenerational dynamics, and productivity. Speaking engagements range from 45-minute talks to full-day workshops on topics such as quiet leadership, social justice governance, and managing virtual teams. Individual coaching is also offered to help with goals, career paths, and personal development. Rates provided for each type of service.

1. SPEAKING AND TRAINING MENU
2014-2015
new ways of thinking about how people and organizations do good
volunteer and employee engagement // nonprofit sector governance and leadership
introverts // MBTI® // productivity // future of work
inter-generational dynamics // mentorship // women and leadership
Trina Isakson // 778.838.6987 // trina@27shift.com // trinaisakson.com
Effective until August 31, 2015

2. About Trina
Trina Isakson is founder and principal thinker at 27 Shift and leads research and strategy projects that challenge
assumptions of how people contribute positively to society. She also teaches a variety of university courses on community
development and nonprofit leadership and management.
Trina is a sought out thought leader in volunteer and employee engagement, community-university engagement, inter-generational
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dynamics, women and leadership, introverts, and innovations in nonprofit sector governance and leadership.
“I had no doubt that Trina's presentation was going to be
amazing. Knowing her previous work, community involvement
and commitment to social change assured me that her
contribution was going to be fabulous. But, as always, she
surpassed my expectations. It was incredible to see how she
was able to connect with our [team], and, through her stories
and personal experience, she created an environment full of
energy, respect and reflectivity. I hope we'll be able to invite
her again to continue inspiring [our team].”

3. Speaking
Audience size: unlimited
45 min/20 min + Q&A: $2000/$1200
FEATURED TALK
1. QUIET CHANGEMAKERS
How do ‘introverted’ or ‘quiet’ leaders move
important ideas forward? How do they
ensure that their initiatives for social good
succeed? Based on Trina’s work with the
Quiet Changemaker Project, this talk
examines at the less heard changemakers
in our midst, and reveals how they work,
how they succeed, and how they might be
the leaders society needs.
Intended audience: nonprofit/community
leadership; quiet people who work to improve
society
2. VOLUNTEERS AND THE
LEADERS THAT ENGAGE THEM
So much leadership talk focuses on
business and CEOs. But what about
leadership of the people we don’t pay with
money? This talk empowers community
organizations to consider volunteer
engagement as a form of leadership, and
challenges these leaders to step outside
the mould of traditional volunteer
management.
Intended audience: nonprofit/community
leadership; volunteer managers
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3. BEYOND VOLUNTEERING AND
DONATING: WHAT ARE THE
NEXT FORMS OF GIVING BACK
TO COMMUNITY?
Much of the charity that individuals do
revolves around volunteering and making
donations. However, in today’s world the
ways in which we can do good are
expanding rapidly. In a hyper-social and
digital world where people are making
thoughtful decisions about their money
and time, how are opportunities to do
good changing? This talk explores these
new forms of ‘charitable’ activities and
challenges organizations to adapt to the
changing interests of people doing good.
Intended audience: nonprofit/community
leadership; volunteer managers; fundraisers
4. HOW MILLENNIALS ARE
SHAPING THE FUTURE OF
SOCIAL CHANGE
Young people have different expectations
of work, community, and social good.
What will the future hold, and how can we
tap into the passion Millennials have for
doing good?
Intended audience: Young people and those that
engage them (employers; nonprofit/community
leadership)
5. WHAT THE NONPROFIT SECTOR
CAN LEARN FROM START-UP
CULTURE
Start-ups operate within the context of
limited funds, great uncertainty, and
passionate people working hard to achieve
big things. Sound familiar? This talk
explores how the nonprofit sector and
community organizations can move their
missions forward with lessons from start-up
culture.
Intended audience: nonprofit/community
leadership
6. ENGAGING SUPPORTERS IN ALL
AREAS AND LEVELS OF YOUR
ORGANIZATION
We are increasingly challenged to do more
with less, but the number of people
yearning to make meaningful
contributions to our missions hasn’t gone
down. How can we meet the needs of our
organizations and of the people who want
to support us? This talk explores how we
can engage supporters beyond hands-on
volunteer work and donor relations.
Intended audience: nonprofit/community
leadership; volunteer managers; fundraisers
“It went off beautifully; she
thoroughly informed and
engaged the [participants].”
“I wanted to say that your talk
today really inspired and
motivated me. [It was] was
enjoyable, encouraging, and it
gave me a renewed confidence
in my decisions.”

4. 7. GOVERNANCE AND
LEADERSHIP IN SOCIALLY-JUST
ORGANIZATIONS
The goal of much of the nonprofit sector is
social justice. But are we socially just in
the way we manage our organizations?
The talk encourages nonprofit leadership
to view their practices through a social
justice lens, and challenges organizations
to embed social justice as core to the way
they operate.
Intended audience: nonprofit/community
leadership; boards of directors
8. STRUCTURING HIGH-FUNCTIONING
ORGANIZATIONS IN AN
UNSTRUCTURED WORLD
The hierarchical organization is proving
less effective in an increasingly social and
digital world. What alternative structures
can help us do our best work in ever-changing
times? This talk explores
distributed leadership and ‘unstructure’
as a path to achieving our strategic goals
and visions.
Intended audience: nonprofit/community
leadership; boards of directors
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9. INTROVERTED SUCCESS IN THE
WORKPLACE
The stereotypical workplace leader is
outgoing and charismatic. People get
ahead when they connect with others, talk
about their progress, and are good ‘team
players.’ What does this mean for the
introverted worker and manage? This talk
explores the quiet strengths of introverted
people and how they can achieve success
in career and workplace leadership.
Intended audience: introverted people; those that
manage introverted staff members
10. PRODUCTIVITY TRICKS FROM A
SEMI-RETIRED ENTREPRENEUR
How can you get a day’s worth of work
done in just a few hours? How can you get
the little things done without losing sight
of the important projects you want to
move forward? This talk shares lessons
from my life as a semi-retired
entrepreneur and challenges people to
rethink productivity, to-do lists, and work
schedules.
Intended audience: people who want to work less
and achieve more
11. CAREER PATHS AND
UNPLANNING YOUR FUTURE
When you ask people 20 years into their
careers if they have a job they had
planned to have at the time of graduation,
most would say no. And laugh. In a world
where many jobs we are training for don’t
yet exist, and where job security is
decreasing, how do young people plan
their career paths? This talk highlights the
benefits of following passions and taking
off career plan blinders.
Intended audience: students; parents; career
practitioners
===
Contact Trina for information about
customized speaking engagements.
“Her knowledge, experience
and enthusiasm have made
significant contributions to our
work with emerging leaders in
the not-for-profit sector.”

5. Workshops and
training
1. VOLUNTEER ENGAGEMENT
STRATEGIC PLANNING
2 hrs: $1200
This workshop explores opportunities for
organizational goals and volunteer
engagement to overlap. Participants work
through exercises to get them from ad-hoc
volunteer programs to a true plan for
volunteer engagement at all levels of the
organization.
Intended audience: nonprofit/community
leadership; volunteer managers; max 20 ppl
2. EMBEDDING SOCIAL JUSTICE
INTO GOVERNANCE AND
LEADERSHIP
Half day/with 30min coaching: $1500/$2000
This workshop explores socially-just
governance, leadership, and management,
and helps leaders explore opportunity to
embed socially-just practices into their
organization. Participants will leave with
concrete opportunities to enhance social
justice into their organizations.
Intended audience: nonprofit/community
leadership; boards of directors; max 15 ppl
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3. GOVERNANCE IN ALL-VOLUNTEER
ORGANIZATIONS
2 hrs: $1200
This workshop helps all-volunteer teams
plan their governance responsibilities. Too
often all-volunteer organizations without
staff are so focused on doing the work of
the organizations that burnout and
governance missteps can result.
Participants will leave with options for
changes in structure, actions, and values
that will lead to more sustainable all-volunteer
organizations.
Intended audience: nonprofit/community
leadership; volunteer managers; max 20 ppl
4. MBTI® FOR EFFECTIVE
INDIVIDUALS/TEAMS
Full day/half day plus 30min coaching for
each participant: $3500/$2500
The Myers Briggs Type Indicator is a
helpful tool for individuals to understand
their preferences for communicating,
decision-making, and planning, and how
their preferences may impact their work
satisfaction, career success, and
interactions with others. This workshop
includes a personalized report for each
individual, plus practical and thought-provoking
exercises to help individuals
and teams explore how their new learning
can positively impact their success.
Audience: individuals or teams up to 15 people;
each additional person $200 to a max of 25.
5. CREATING AN INTROVERT-FRIENDLY
WORKPLACE
1.5 hrs: $1000
Workplaces and employee engagement
strategies are often designed with the
extrovert in mind, but what about the
other half of our population? This
workshop will help managers, leaders, and
thoughtful co-workers create en
environment that helps introverts thrive.
Intended audience: managers; max 30 ppl
“Really liked the activities &
discussions, the ideas
generated. Feel very inspired.”
6. MANAGING PEOPLE IN VIRTUAL
AND FLEXIBLE WORK
ENVIRONMENTS
Half day/with 30min coaching: $1500/$2000
As work environments become
increasingly virtual and flexible,
management styles have to adapt. This
workshop helps managers plan for
effective employee engagement and their
own peace of mind when people don’t work
traditional 9-5 in the office.
Intended audience: organizational leadership,
managers; max 15 ppl

6. 7. INTERGENERATIONAL
COMMUNICATION
1.5 hrs: $1000
Amid complaints of entitled Millennials,
inflexible Baby Boomers who just won’t
retire, and forgotten Gen Xers stuck in the
middle, there are ways to move forward
productively. This workshop explores
myths and realities of different generations
and provides participants with tools for
effective planning and communication.
Intended audience: individuals or teams in the
workplace; max 30 ppl
8. HIRING AND MANAGING
YOUNG STAFF
2 hrs: $1200
Based on perception or experience, many
people find Millennials to be frustrating
batch to manage. This workshop covers
important aspects of hiring and employee
engagement, and suggests changes to
current practices that will help you
manage young staff and to make sure you
choose the right people in the first place.
Intended audience: nonprofit/community
leadership; boards of directors; max 20 ppl
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9. PROFESSIONAL DEVELOPMENT
IN LEAN FINANCIAL TIMES
1.5 hrs: $1000
Professional development can be an
expensive but important aspect of
employee engagement. This workshop
provides tricks and tips to ensure
employees have opportunities to learn,
develop, and grow, even when money is
tight.
Intended audience: HR directors, managers,
staff; max 30 ppl
10. LEAD BETTER MEETINGS
Ugh. Meetings. They take up too much of
our productive time, frustrate us, and
often have unclear purposes. This talk
explores the characteristics of fantastic,
aspirational, effective meetings, and
challenges listeners to lead better
meetings for their teams and projects.
Intended audience: managers; project leaders
11. PRODUCTIVITY BOOTCAMP
2 hrs: $1200
How can you get the little things done
without losing sight of important projects
you want to move forward? This workshop
provides participants tools to help them
achieve more in less time. People will leave
with a new outlook on to-do lists,
productivity, and time management.
Intended audience: general; max 30 ppl
12. MENTORSHIP PROGRAM
PLANNING
2 hrs: $1200
This workshop explores a variety of
employee mentorship models within
organizations—different programs for
different purposes. Participants explore
risks, opportunities, organizational
readiness, and more, while developing a
planning framework for implementing
mentorship in their own organizations.
Intended audience: organizational leadership; HR
directors, managers; max 20 ppl
13. CAREER PATH ‘UNPLANNING’
Half day/with 30min coaching: $1500/$2000
This workshops takes people looking
towards future careers, and helps them
‘unplan’ their future: taking stock of what
makes them happy, activities they can do
to get closer to their ‘ungoals’, and
important principles to keep moving
forward in an uncertain world of work.
Intended audience: university/college students
and new graduates; parents of students; people
in career transition; up to 20 people
===
Contact Trina for information about
customized training engagements.
“Thanks again for a very useful
session. I learned some things
that I can implement
[tomorrow]!”

7. Individual coaching
ONGOING COACHING
I help individuals work through goals they
have, changes they wish to make, success
they wish to achieve, clarity they seek. I
especially enjoy working with quiet
changemakers, women entrepreneurs and
instigators, and managers and leaders
who are navigating evolving workplaces.
Coaching happens via phone or Skype.
First 30 min getting to know you: free, zero
commitment, to help each of us decide if
we are a fit
Minimum commitment: 5 x 1hr sessions at
$150 per session
I also work on retainer (monthly fee) for
those want to call me anytime without
worrying about hourly costs.
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PERSONAL MBTI®
FACILITATION
The Myers Briggs Type Indicator is a
helpful tool for individuals to understand
their preferences for communicating,
decision making, and planning, and how
their preferences may impact their work
satisfaction, career success, and
interactions with others. As a trained and
certified MBTI® facilitator I will take you
through an MBTI® assessment and debrief
the results with you, taking special time to
apply the results to a particular area of
interest you want to improve.
Level 1 MBTI®: 60 min, $150
Level 2 MBTI®: 90 min, $200 (for those
who have already done Level 1 with me or
elsewhere)
SELF-DIRECTED PERSONAL
DEVELOPMENT
For those who prefer to coach themselves
with the support of self-directed and self-paced
exercises, I offer a series of activities
that challenge people to achieve success in
Ÿ Productivity and effectiveness
Ÿ Achieving goals
Ÿ Asking for more
Ÿ What do I want in life?
Each topic includes 6 activities, delivered
one at a time on your schedule. All
communication is through email.
Personal development series: $50
“She constantly challenged me
to think in new ways about civic
engagement, community
building and the nonprofit
sector, while encouraging and
respecting my ideas and
opinions. I learned…from
her...what it means to have the
conviction of your vision and
execute on it.”
“I wanted to let you know that I
received an offer from [the
organization] today. I’m very
excited about this position. I
wanted to thank you for all your
support in this process. The
experience I gained [with you]
really helped me to get this
position. I have been privileged
to have had the opportunity to
work with you.”

8. FAQs
Do you do offer discounts or do pro-bono
speaking or workshops?
In very special circumstances I do pro-bono
talks and workshops. I do not offer
discounts, nor do I offer free individual
coaching. When you contact me please be
clear up front if you are seeking a pro-bono
speaking or training session.
We only have a small team and can’t afford
a full workshop. What can we do?
Let me know the workshop(s) or talk(s)
you are interested in, and the number of
seats/proportion of the fee you have
budget for. When there is enough interest
from multiple people/organizations, I’ll
arrange a session for the larger group.
Are there any other fees or costs related to
having you come in?
You are responsible for arranging the
venue and a laptop/projector. Fees
include all other costs
(transportation/materials) for engagement
within Metro Vancouver. For engagements
outside of Metro Vancouver, you are
responsible for transportation expenses
and per diems to cover food plus travel
time, charged at half my usual hourly fee
($120/hr x 50% = $60/hr).
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Contact
Trina Isakson
m. 778.838.6987
e. trina@27shift.com
tw. @telleni
w. trinaisakson.com
I’ll get back to you within 1 business day
unless I’m on holidays.