Communication is vital in the workplace for ensuring smooth operations between employees, employers, and clients. There are many forms of communication used in a work setting beyond just conversation, including written forms like CVs, emails, letters, and interpersonal relationships between coworkers. Effective communication leads to understanding while poor communication causes misunderstandings, so many employers emphasize developing communication skills and organize social events to encourage interaction between staff members.

1. Communication in the Work Place
VOCABULARY:
Smooth operation/running: with limited or no conflict
Colleagues: a person with who one works
Whilst: another word for while (a period of time)
CV: Curriculum Vitae
Interpersonal relationships: connection between two individuals
Social events: An event characteristic of persons forming groups
Contradictory: mutually opposed or inconsistent
Sole: only
The vast majority of job adverts
call for “good communication
skills”. It is a term that is used regularly in the workplace yet very few
people understand this expression in full.
Communication is interaction and is vital in business; perhaps more
so than anywhere else. Communication is the thing that ensures
smooth operation between staff members, employers and clients.
Employers need to use excellent communication skills in order to get
the very best out of their employees. Employees need to use
communication skills when talking to clients as well as colleagues
and employers.
Communication doesn’t always refer to conversation. There are
many ways in which you will need to communicate whilst at work.
Written communication is often forgotten about when applying for
a job. Your CV, for example, is a form of communication. This is why
it is so important that it is well written and grammatically correct.
At some point when working in an office environment, you will most
likely have to write emails and/or letters. You should ensure that
these always look and sound professional. Take your time with these
sorts of tasks as the finished articles will be a direct refection on your
writing skills and grammatical accuracy.
Another form of communication is that between employees. Some

2. employers discourage interpersonal relationships among employees
however it is only natural to make friends at work. Regardless of how
good you are at your job, if you don’t form at least basic
relationships with those around you, it will ultimately affect your
success. Bad communication leads to misunderstandings. Many
employers organize social events to encourage good
communication between staff members.
In order for companies to succeed, communication between them
and their clients has to be perfect. To ensure that business continues
to flow, a company’s clients have to be able to trust them implicitly.
This can never be the case if there is any miscommunication. Clients
will feel unsafe if they are receiving contradictory information from
more than once source. Many companies decide that is a good
idea to hire a “Head of Communication”. This person will be the sole
point of contact for all clients. This removes any opportunity for
misunderstanding as all communication runs through one person.
In conclusion, communication in the workplace is a key element of
any company. It ensures the smooth running of the day to day
business and guarantees that employees feel happy and secure.