Tier 1 Quality 2010 May.Ppt[1]

Technical Evaluation for Rework-Related Services Your Partner in Total Quality Commitment Performance - Delivery - Customer Satisfaction TIER 1 QUALITY SOLUTIONS, LLC

[object Object],MISSION STATEMENT It is our constant ambition to offer our customers the best quality assurance product and service at the most competitive price, in an effort to contribute to the progress and profitability of our client. It is through our business acumen and the belief on our core values that we achieve high performance by ‘DOING THINGS RIGHT’ the first time, delivering operational excellence in every way to meet and exceed our commitment to the clients we serve. Performance - Delivery - Customer Satisfaction ,[object Object],[object Object],[object Object],[object Object],[object Object],We are relentlessly driven by our Core Values:

[object Object],Performance -Delivery - Customer Satisfaction ,[object Object],[object Object],[object Object],[object Object],Overview ,[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],Performance - Delivery - Customer Satisfaction COMPANY PROFILE

[object Object],[object Object],[object Object],[object Object],[object Object],197 Ridgeview Center Duncan , S.C . 29334 Phone: 864-569-6755 Fax : 205-278-8568 TIER 1 QUALITY SOLUTIONS, LLC Website: www.tier1quality.com Email: [email_address] Performance - Delivery - Customer Satisfaction Executive Staff

[object Object],Director of Finance & Sales Director of Facilities Director of Business Operations Six-Sigma Black-belt Quality Associates Quality Manager Quality Site Supervisors Quality Associates Quality Associates Director of Quality Operations Performance - Delivery - Customer Satisfaction Organizational Chart

[object Object],Performance - Delivery - Customer Satisfaction Our Clients Are Our Top Priority ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

TIER 1 QUALITY SOLUTIONS, LLC ,[object Object],[object Object],[object Object],C LY- D EL Performance - Delivery - Customer Satisfaction Meet Our Clients SST-Specialty Steel Treating, Inc ʃ PECIALTY ʃ TEEL ʃ REATING, INC

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],TIER 1 QUALITY SOLUTIONS, LLC Performance - Delivery - Customer Satisfaction Checklist of Services Offered

[object Object],Leadership Team Director of Quality Director, Business Operations Six Sigma Representative External Liaison Client Partners Suppliers Contractors Internal Liaison Director of Facilities Line Departments Project Team Participants Deliverables Tasks Project Manager Performance - Delivery - Customer Satisfaction Responsibility of a Project Manager

Performance - Delivery - Customer Satisfaction Manage and Optimize Quality Performance TIER 1 QUALITY SOLUTIONS, LLC Customer Satisfaction Local Technical Representation Rework Part Approval Process Inspection Sorting Gauging & Testing Containment & Validation

Performance - Delivery - Customer Satisfaction Reporting Capabilities ,[object Object],[object Object],[object Object],[object Object],TIER 1 QUALITY SOLUTIONS, LLC

TIER 1 QUALITY SOLUTIONS, LLC Performance - Delivery - Customer Satisfaction Weekly Report Example SAMPLE

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Performance - Delivery - Customer Satisfaction Why Tier 1?

[object Object],Performance - Delivery - Customer Satisfaction Methods and Visual Inspections Go-No-Go Inspections Dimensional Inspections Inspections Physically sorting through defective products Identifying scrap material to prevent product returns Assuring all products meet current engineering levels Sorting Offering total product management Stacking material to reduce inventory Reducing manpower for material handling Warehousing Mistake-Proofing Continuous Improvement Control Systems Containment Identify defective/damaged products Adjust products to meet quality standards Identify unusable or old level products Rework

[object Object],Tier 1 Quality Solutions Leadership Model 3 Pillars of Leadership Performance - Delivery - Customer Satisfaction ,[object Object],[object Object],Team Effectiveness that is driven by the alignment of the leadership teams Results built on Industry Focus, Technical Skills, Business Situations ,[object Object],[object Object],Promotes Individual Effectiveness, encouraging ownership of workmanship through self-awareness as the key to leading others ,[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],SAMPLE Performance - Delivery - Customer Satisfaction Job Description

TIER 1 QUALITY SOLUTIONS, LLC Performance - Delivery - Customer Satisfaction Training and Teambuilding Team Oriented Problem Solving Design Continuous Learning Setting Up Inspection Teams Vision 5 S/ Workplace Organization Results Safety Work Instruction Team Effectiveness Individual Effectiveness Achieving Results

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object], Associate Hiring Process Performance - Delivery - Customer Satisfaction Associate Training STEP 1 STEP 2 STEP 3

Tier 1 Quality 2010 May.Ppt[1]

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Tier 1 Quality 2010 May.Ppt[1]

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