During the June 2010 quarterly meeting of the Tennessee Board of Regents, board members approved an implementation plan recommended by the National Center for Higher Education Management Systems (NCHEMS) that called for the creation of a data warehouse to be used to enhance decision-making at both the system and campus levels. The strategy now referred to as the “Common Data Repository” (CDR) is to create a single authoritative data warehouse where data from institutions will automatically be fed into the CDR from their Banner administrative systems be they hosted or located at the campus. The presentation provided an overview of the project as to its strategic purpose, how the technology will work, and the role that the functional users will play (including governance).
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TBR Common Data Repository ITS13
1. Common Data Repository
(Data Warehouse)
Tennessee IT Symposium 2013
April 22nd 10:25a
Thomas Danford
Greg Turmel
Pamela Clippard
2. TBR Common Data Repository (CDR)
Agenda
• CDR History & General Overview (Thomas Danford)
• Technologies Employed & Mechanics of the CDR (Greg Turmel)
• Functional Overview & Governance (Pamela Clippard)
Our Phased Approach
Phase1 - Project Concept
Phase 2- Project Design
Phase 3 - Project Development
Phase 4 - Quality Assurance
Phase 5 - Beta
Phase 6 - Release
Phase 7 - General Availability
2
3. CDR History & General Overview
• Complete College Tennessee Act of 2010
(CCTA) TCA 49-8-101(c)
• The National Center for Higher Education
Management Systems (NCHEMS) Report
3
5. Basic Objectives
• Leverage Existing Investments/Projects
Wherever Possible
– Open BI Project
– ODS/EDW
– Argos
• Implement as Quickly as Possible
5
13. TBR Common Data Repository
13
Phase 1 - Project Concept
Phase 1 - Project Concept
Where are we?
Shortfalls – time to move on – technology is now available to do better
Not timely
Not consistent
Very costly
Where do we need to be as a system?
What is available from our technology infrastructure
What we currently have – what do we need to add
Other – and Future system Initiatives
Platforms
Vendors
– Software
– Hardware
14. TBR Common Data Repository
Phase 2 - Project Design
Each design point takes advantage of known technology strengths - minimizing
modifications to underlying infrastructure
14
[---------------- Identify Core Team Members from the Central Office and Campuses ---------
------- ]
TBR Common Data Repository
Ellucian Operational Data Store & Enterprise Data Warehouse
TBR
EDW
TBR
ODS
Each TBR Campus’ Data Loaded into a Pre-Stage Database Using
Oracle Golden Gate
RSCC
WSCC
TSU
Etc.
Each Banner Data Module Transformed Using
Ellucian software (Oracle Materialized Views)
Accounts
Receivable
Student
Financial
Aid
Etc.
Phase 1 – Project Design
15.
16. TBR Common Data Repository
16
Phase 3 – Project Development
Phase 3 - Project Development
Information Technology
Integration of the hardware and the software to implement CDR system as designed.
Strategy Development (TBR IT, AA and OESI))
Works in all areas of the organization to ensure the project focuses on the user and
that the CDR is provides value added to the executive decision makers.
Project Manager
Ensures that local and remote technical & development staff understand the their
interdependencies, facilitates communication among the departments, and resolves
issues surrounding slipping deadlines.
Quality Assurance
Responsible for defining, designing, developing, and implementing a test plan. Begins
initial documentation.
Help Desk
Responsible for designing, defining, developing a detailed plan that articulates how
the project will be supported after release.
17. TBR Common Data Repository
Phase 3 - Project Development
IT integrates project hardware and software; users and work with IT to QA the project
building out sample test procedures; testing and user documentation begins
17
[---------------- Identify Core Team Members from the Central Office and Campuses ---------
------- ]
TBR Common Data Repository
Ellucian Operational Data Store & Enterprise Data Warehouse
TBR
EDW
TBR
ODS
Each TBR Campus’ Data Loaded into a Pre-Stage Database
Using Oracle Golden Gate (February 2012)
RSCC
WSCC
TSU
Etc.
Each Banner Data Module Transformed Using
Oracle Materialized Views (March 2013)
Accounts
Receivable
Student
Financial
Aid
Etc.
Phase 3 – Project Development
18. TBR
UOM
TTU
TSU
MTSU
ETSU
APSU
18
TBR Common Data Repository
WSCC
VSCC
SwSCC
RSCC
PSCC
NeSCC
NaSCC
MSCC
JSCC
DSCC
CoSCC
ClSCC
ChSCC
UOM
TTU
TSU
MTSU
ETSU
APSU
WSCC
VSCC
SWCC
RSCC
PSCC
NeSCC
NaSCC
MSCC
JSCC
DSCC
CoSCC
ClSCC
ChSCC
Banner Pre-Stage
Extract using
Oracle
Golden Gate
into a single
Banner
database
which has no
SSB, no INB,
and no other
access other
than the
Ellucian
ODS/EDW
application
for mapping
the required
Banner tables
into the
materialized
views (and/or
any additional
Banner tables
necessary to
complete
custom
applications.
Ellucian
ODS/EDW
Ellucian
ODS/EDW
Mappings
VPDI is OPEIDVPDI is OPEID
The Banner Pre-
Stage and the
ODS/EDW use
FICE code to
populate the VPDI
code for each
record from the
campus.
The VPDI (FICE)
code is used to
partition each
schools’ data into
individual Oracle
partitions.
TBR
UOM
TTU
TSU
MTSU
ETSU
APSU
WSCC
VSCC
SWCC
RSCC
PSCC
NeSCC
NaSCC
MSCC
JSCC
DSCC
CoSCC
ClSCC
ChSCC
TBR
UOM
TTU
TSU
MTSU
ETSU
APSU
WSCC
VSCC
SWCC
RSCC
PSCC
NeSCC
NaSCC
MSCC
JSCC
DSCC
CoSCC
ClSCC
ChSCC
TBR
UOM
TTU
TSU
MTSU
ETSU
APSU
WSCC
VSCC
SWCC
RSCC
PSCC
NeSCC
NaSCC
MSCC
JSCC
DSCC
CoSCC
ClSCC
ChSCC
Phase 3 – Project Development - Integration of Hardware and Software
19. TBR Common Data Repository
TBR
UOM
TTU
TSU
MTSU
ETSU
APSU
WSCC
VSCC
SWCC
RSCC
PSCC
NeSCC
NaSCC
MSCC
JSCC
DSCC
CoSCC
ClSCC
ChSCC
Ellucian
ODS/EDW
Mappings
EDW
Dimension
Dimension Dimension
Dimension
Fact
Table
TBR Operational Data Store and Enterprise Data warehouse
CDR
ODS/EDW
Phase 3 – Project Development
19
20. TBR Common Data Repository
Phase 4 - Quality Assurance
20
Quality Assurance of the Project – IT
Largely IT oriented to encompass physical operating specifications are met. This will
include data synchronization, user response times, source system impact at data
replication, and that appropriate disaster recovery plans are in place.
Documentation of the technical system is created, and test plans are share with
functional users.
Quality Assurance of the Project - Functional
PM/IT work with governance teams to identify functional offices who will test the
project at their location, recruit help desk for each test site, prepare sign-off
procedures and secure release dates for data modules.
PM develops initial release plan using technical and functional QA feedback.
Phase 4 – Quality Assurance Sample Test Design and User Documentation
21. RSCC
Accounts Receivable
Alumni
Finance
Financial Aid
Human Resources
Student
Baseline
Common Data
Definitions
Tennessee Mods
WSCC
Accounts Receivable
Alumni
Finance
Financial Aid
Human Resources
Student
Baseline
Common Data
Definitions
Tennessee Mods
VSCC
Accounts Receivable
Alumni
Finance
Financial Aid
Human Resources
Student
Baseline
Common Data
Definitions
Tennessee Mods
Sub-System
Load One School at a Time
ODS
Load Schools as One
Integrated Data Store
EDW
Load Schools as One
Integrated Data
Warehouse
Data Extract
Validation
Transform and
Load Validation
Integrated Reports
and KPI Validation
. . . etc.
CDR Validation *
*includes security and data discovery validations
21
Phase 4 – Quality Assurance Sample Test Design and User Documentation
21
22. Common Data Repository Campus Load Schedule – Central Office and Campus IT/OIR
Load Order Wave #1 Wave #2 Wave #3 Wave #4 Wave #5
February
OIR Infrastructure
Validation
M
ay
June
July
August
Septem
ber
Testing Campus &
System security,
network, capacity and
benchmark testing.
Initial data loads.
TBR DSCC ChSCC STCC TTU
CoSCC MSCC NeSCC NSCC ETSU
WSCC JSCC PSCC TSU MTSU
RSCC ClSCC VSCC APSU UoM
Testing Campus &
System security,
network, capacity and
benchmark testing.
Initial data loads.
Data Verification and
Quality Assurance
Schedules
June
July
August
Septem
ber
October
Testing Campus &
System security,
network, capacity and
benchmark testing.
Initial data loads.
IT/Functional Offices - Quality Assurance for data
validation, common data definitions, etc,
TBR DSCC ChSCC STCC TTU
CoSCC MSCC NeSCC NSCC ETSU
WSCC JSCC PSCC TSU MTSU
RSCC ClSCC VSCC APSU UoM
IT/Functional Offices - Quality Assurance for data
validation, common data definitions, etc,
22
Phase 4 – Quality Assurance Sample Test Design and User Documentation
23. TBR Common Data Repository
Phase 5 - Beta Testing
23
Beta Testing
Takes place after the Quality Assurance group agrees that the project, user
documentation, help desk procedures, and are functional and meet the design
specifications.
Beta Sites
The project is sent to a select group of users who have agreed to test the project to
confirm that its features work in a campus environment.
The quality Assurance group takes the lead in monitoring the user test process.
IT continues to fix bugs.
If the project will be available to campuses, the CDU is focused on actualizing the
Project launch plan
Phase 5 – Beta Testing
24. Test Schools Selected
• Hosted
• Non-Hosted
• Community College
• University
Banner Data Modules
• Alumni
• Student
• Financial Aid
• Finance
• Receivables
• HR & Payroll
TBR Common Data Repository
Phase 5 – Beta Testing
Four Reporting Profiles for Security:
1. Institution
2. Executive Key Performance Metrics
3. Management Aggregated Data
4. Staff Detailed Reporting
Common Data Repository – ODS/EDW
Shared Library of Dashboards and Reports
TBR Central Office
Business Intelligence
Degree Completion
Campus
Executive
Dashboards
8%
17%
42%
13%
11%
5%
6%
Degrees
Awarded by
College
Campus Operational
Reporting
New Graduates
R. Jones, MBA
D. Smith, AA, AS
A. Neville, MA
P. West, BSBA
Campus Banner
Transaction
Campus Banner
Transaction
24
25. TBR Common Data Repository
Phase 6 – Release
25
IT as Key Member
Provides technical information and support
CDR Communications
Interacts with campuses and Central Office
TBR IT, AA & OESI
Leads analysis and user focus
Project Manager
Communicates & supports the interdependencies
Quality Assurance
Responsible for designing test plans
Helpdesk
Creates plan for support after release
Documentation
Installation, support, interfacing contacts and controls
Training
Provides training courses for internal & external staff
Phase 6 – Release
26. TBR Common Data Repository
Phase 7 – General Availability
26
Helpdesk
Ongoing support to answer questions
End-user training
Ongoing training for technical and functional users
Scheduled Upgrades/Installs
Software and hardware upgrades and patching
Daily IT Application Support
Maintains and repairs software and hardware
Ongoing System and Campus Integration
Continued focus groups for future development
Phase 7 – General Availability
27. Four Reporting Profiles for Security:
1. Institution
2. Executive Key Performance Metrics
3. Management Aggregated Data
4. Staff Detailed Reporting
Common Data Repository – ODS/EDW
Shared Library of Dashboards and Reports
TBR Central Office
Business IntelligenceDegree Completion
Campus Executive
Dashboards
8%
17%
42%
13%
11%
5%
6%
Degrees
Awarded by
College
Campus Operational
Reporting
New Graduates
R. Jones, MBA
D. Smith, AA, AS
A. Neville, MA
P. West, BSBA
Campus Banner
Transaction
Campus Banner
Transaction
Campus Banner
Transaction
Campus Banner
Transaction
TBR Common Data Repository
27
Phase 7 – General Availability
28. 28
TBR Common Data Repository
Executive Leadership
Dashboards and Scorecards with performance
metrics toward established goals and objectives
Management Reporting
Trend, summaries, operations analytics. front line
for implementation of business rules, verification
of business processes, complex interdependencies
and application integration
Staff Reporting
Detailed and ad-hoc reports, front line of
data quality assurance, verify reporting
result set
CDR Supports Reporting and Business Intelligence at All Levels of System and Campus Management
29. Why Measure Our Progress in a New Way?
Bill Gates Says There Is Something Perverse In College Ratings
There is a perverse metric rating system for U.S. colleges, says Bill Gates, the world’s most
generous and influential philanthropist. The problem is that it gives credit to schools that attract
the best students rather than schools that take poorly prepared students and help them get
ready for the next stage. View full story at
http://www.forbes.com/sites/luisakroll/2013/01/31/bill-gates-says-there-is-
something-perverse-in-college-ratings/
29
Supporting Student Success
“You can’t manage what you can’t measure.” 2025 65,000 42,000
What is our mission? What is our focus?
Move from reporting
how well we have done?
Reporting how well are
we doing?
TO
Leading IndicatorsLagging Indicators
Why Change?
30. Common Data Repository
Questions and Discussion
Thomas Danford, Thomas.Danford@tbr.edu
Greg Turmel, Greg.Turmel@tbr.edu
Pamela Clippard, Pamela.Clippard@tbr.edu
Notes de l'éditeur
Must satisfy requirements in Phase 1 Project Concept Select core project team, integrated schedules, costs baselineFreeze project requirements
Must satisfy requirements in Phase 1 Project Concept Select core project team, integrated schedules, costs baselineFreeze project requirements