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Improve Business Insight
                 How Technology Can Help You Manage
                   Business Performance More Effectively
                 Why, How, What, Who & When



                                         Plan       Monitor
                                                              BI Platform

                                        Report      Analyze

                                         Emerge Stronger!

http://tshel.spaces.live.com
Plan    Monitor

Report   Analyze

Emerge Stronger!
Plan      Monitor
                     BI Platform

Report    Analyze

 Emerge Stronger!
People Drive Business Outcomes
The New World Of Work

 Workplace                 Role of
  Trends                  Software

  One world                 Simplify
  of business           working together

                         Find info and
   Always on,               improve
always connected        business insight

  Transparent            Secure and
  organization          manage content
Curb Information Overload!!
    Spreadsheets                                Scorecards
                                                                          IM/chat
                    Newspapers
                                           Financial reports
   Meetings                                                         Documents
                              E-mail            Portals
                Slide decks                                               Business books
                                   webcasts
      RSS feeds                                           Presentations
                         Project plans
                                                       Intranet
        Blogs                                                               Dashboards
                               Magazines         Analytic applications
  Television reports
                                  Internet
                                                                   Charts and graphs
The Need For Better Insight and Visibility Exists
Throughout The Organization
                                                              Chief executive officer (CEO)
                                                             “I need to know that the people in my
                                                             organization have the right goals in place to
                                                             understand and execute on the strategic
                                                             initiatives of the company.”

             VP, operations                                                                                     VP, sales and marketing
              “I need better visibility into                                                                     “I need better visibility into our
              my cost of operations so I can                                                                     pipeline performance so I can
              target specific cost reduction                                                                     focus on deals that help me grow
              opportunities that won’t have                                                                      business with my most profitable
              a negative impact.”                                                                                customers.”

                                                                  Chief financial officer (CFO)
                                                                  “I need to improve our analytics capabilities so we can
                                                                  understand our current business performance and do a
                                                                  better job of planning for the future.”
                 Sales rep
                “I need to have the right demographic                                                 Customer support rep
                information so I can better target my                                                  “I need better access to information to
                opportunity prospecting.”                                                              make better decisions on cross-sell and
                                                                                                       up-sell opportunities.”


Source: “Creating the Office of Strategy Management” by Robert Kaplan and David P. Norton, Harvard Business School, April 2005
Performance Management
Integrated solution to align and measure the business

Improve corporate performance
 Scorecards to orient measurement to corporate goals
 Single model to align planning and analysis to the business process
 Span the organization with planning and measurement capabilities


Accelerate management decision making
 Integrated scorecarding, analysis and planning
 Integrated workflow for simpler consolidation and reporting
 Common model for planning used in analysis


Enable collaborative analysis
 Integration with Office Excel for broad deployment
  of analysis capabilities
 Personalized scorecards and KPIs for individual views
 Collaborative environment with context for analysis
How Technology Can Help
            Save Time and                                              Find and Retain
            Get Organized                                              Customers
Get more work done with fewer resources in                  Find customers more cost-effectively, close
the office, at home, or on the road.                        deals faster, and gain better insight into
                                                            customer preferences to improve customer
                                                            service, satisfaction, and loyalty.




                                               Priorities


            Improve                                                    Reduce IT Costs
            Business Insight                                           and Risks
Gain better insight into business drivers to                 Reduce IT cost and complexity by deploying
make more informed decisions about                           high-value, easy-to-manage technology
improving competitive position.                              products that helps keep sensitive data highly
                                                             protected and systems active and available.
Three Ways to Emerge Stronger
Plan      Monitor
                     BI Platform



Report    Analyze

 Emerge Stronger!
Solution Showcase
Aligning past information, present conditions, and predicting future outcomes



What is happening?                                          What happened?
   Scorecards                                                  Reporting,
  and Dashboards                                              Consolidation




What will happen?                                           Why did it happen?
   Forecasting                                                  Analytics




                         What do I want to happen?
                              Planning, Budgeting
Strategic
 Value

                  Aligned
                                                                   Plan      Monitor

                                                                  Report     Analyze

                                       Accountable                 Emerge Stronger!

               Productive


                            Familiar
                                                     Agile

            Integrated
              Consistent           Sharable
                   Scalable


                  Sound                Personal       Corporate
                   Data                and Team       Decisions
                                        Insight
Strategic
 Value

                 Scorecards
                                                                    Plan      Monitor

                              Planning                             Report     Analyze

                                                                    Emerge Stronger!

            Dashboards                   Authoring

                    Ad hoc Query
                                             Consolidation
            Data              Analysis
            Integration
                                                     Analytics
                   Storage
                                   Reports
             Data
             Management

                   Sound            Personal           Corporate
                    Data            and Team           Decisions
                                     Insight
Application Platform Infrastructure
Advance the business with IT solutions that maximize
business opportunity
Business Insight Solution Scenario Roadmap

         Getting Started with          Doing More with Ad Hoc Reporting        Interactive Reporting with
    Reporting and Data Visualization           and Scorecards             Advanced Dashboards and Scorecards




            Basic                         Deeper Intuitive                         Holistic
       Business Insight                    Shared Insight                      Business Insight


                                                                                                               6
Delivering the right BI tool for every Role in the Organization



     Personal BI             Team BI            Organizational BI
Demo: Make Better Business Decisions With Reports & Dashboards




                                     Play Demo
Performance Management Applications
                                        Enabling features

              Product Data Sheet
                                                                Effective
                                                                execution
                                                                  of key
                                                                 process




                                                         MEASURABLE
demo: Sample Report Center dashboard using                 RESULTS
 Excel Services, KPIs, and filtered Web Parts




                                                                Intelligent
                                                                 resource
                                                               deployment
                                                              and utilization



                                                    Whitepaper: Transforming Your Business with
                                                        SharePoint Products & Technologies
demo: Publishing & viewing an Excel worksheet
  from a Web browser using Excel Services.
Demo: Connect People To Information With Portals




                             Play Demo
Gain deeper insight into the business
so you can make more informed
decisions that produce better results.
Deploy technology that delivers:
   At-a-Glance Dashboards
   Customized Reporting
   Powerful Data Analysis
   Automated Business Processes

Having the right technology can help you:
   Manage business performance more effectively
   Increase operational efficiency
 Empowered                                Aligned
Integrated End-to-End
                              Delivery




      End-User Tool and Performance Management Applications



               BI Platform (RDBMS, ETL, OLAP, Reporting)




Mainframe/
Departmental   ORACLE      IBM        SIEBEL      SAP
Systems
Who?
Performance Management Needs Ownership Beyond IT
 Business                                                                                               People, Processes, a
  Driven                                                                                                  nd Applications


                                                    Strategy
    Performance Management




                                                  Objectives                     Actions




                                                                                                                  Business Intelligence
                                           Metric Definitions                    Adjustments
                                                                                 Planning
                                   Plan    Monitor

                                  Report   Analyze               Scorecards,
                                                            Planning, Applications,
                                                                   Analytics

                             Operational Data                                                  Operational Data
                               from LOB                                                         from LOB
                              Systems                                                            Systems



                                                                                                            Infrastructure
 IT-Driven
                                                                                                            and Platforms



                             Empowered                                                                        Aligned
Key Roles
                    Sales
  Business          Finance                                          Plan      Monitor

  Process Experts   Operations                                      Report     Analyze

                    HR                                               Emerge Stronger!




   Project /
                    Business Intelligence Manager / Architect
 Architecture
      Experts
                    Project Managers




                    ETL developers, OLAP developers, report developers,
Implementation      dashboard, and analysis developers, planning developer
      Experts
                    Scalability, availability, and performance experts
When? ….. Take the Next Steps Today!
Get actively Engaged With BI At This Organization



                                                                                        • Stabilize
                                                                                        • Educate
                                                                                        • Monitor
Business Value




                                                                                        • Improve
                                                                 • Make Purchasing
                                                                   & Implementation
                                                                   Plans
                                          • Define BI            • Design, Develop, T
                                            roles, accountabilit est & Deploy
                                            ies &
                                            responsibilities
                                          • Complete BI / PM
                                            competency
                                            training;
                 • Familiarize staff on   • Excel 2007
                   Planned Solid BI /     • Office SharePoint
                   PM Initiative plans
                   --why
                   --who
                   --how

                    Getting Started                         Investing                   Actively Engaged
Role Based Learning Paths
                        Essential Instructor       Essential Self Study         Updating               Additional Learning
 Competency Exams
                            led Training                Training              Current Skills               Resources
• Required exams to    • Access to instructor     • Recorded webcasts     • Training pointers         • MSDN
  attain competency      led training in local    • eLearning               for people familiar       • TechNet
                         geography                • Books                   with previous             • Innovation Training
                                                                            versions                    Series
                                                  • Role based training
                                                    access                                            • Solution
                                                                                                        Accelerators




                                                                                                           BI – Developer
                                                                                   BI–Developer (BI        (Performance
                                                                                      Platform)            Management)
                                                                                        Data
     Sales            Operations               IT              BI Manager /                                Monitoring and
                                                                                  Integration, OLAP           Analysis
    Finance              HR               Implementer            Architect         Developer, TSQL       Developer, Planning
                                                                                    Developer, and       Developer, Manage
                                                                                  Report Developer        ment and Report
                                                                                                             Developer




                                 Roles in a BI solution implementation
                                            https://partner.microsoft.com/bi
Plan       Monitor                 Improve Business Insight
                                                                  How Technology Can Help You Manage
                                                                   Business Performance More Effectively
                               Report    Analyze
                                                                  Why, How, What, Who & When
                                Emerge Stronger!

                                                    BI Platform




                                      Solution Scenario Roadmap

http://tshel.spaces.live.com
Top 10 MS BI Benefits




View The BI In SharePoint Road Map
Microsoft SharePoint




          View The BI In SharePoint Road Map
Microsoft Office Excel




          View The BI In SharePoint Road Map
SQL Server 2008




         View The BI In SharePoint Road Map
SQL Server 2008




        View The BI In SharePoint Road Map
http://tshel.spaces.live.com

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Improving Business Insights - How Technology Can Help

  • 1. Improve Business Insight How Technology Can Help You Manage Business Performance More Effectively Why, How, What, Who & When Plan Monitor BI Platform Report Analyze Emerge Stronger! http://tshel.spaces.live.com
  • 2. Plan Monitor Report Analyze Emerge Stronger!
  • 3. Plan Monitor BI Platform Report Analyze Emerge Stronger!
  • 5. The New World Of Work Workplace Role of Trends Software One world Simplify of business working together Find info and Always on, improve always connected business insight Transparent Secure and organization manage content
  • 6. Curb Information Overload!! Spreadsheets Scorecards IM/chat Newspapers Financial reports Meetings Documents E-mail Portals Slide decks Business books webcasts RSS feeds Presentations Project plans Intranet Blogs Dashboards Magazines Analytic applications Television reports Internet Charts and graphs
  • 7. The Need For Better Insight and Visibility Exists Throughout The Organization Chief executive officer (CEO) “I need to know that the people in my organization have the right goals in place to understand and execute on the strategic initiatives of the company.” VP, operations VP, sales and marketing “I need better visibility into “I need better visibility into our my cost of operations so I can pipeline performance so I can target specific cost reduction focus on deals that help me grow opportunities that won’t have business with my most profitable a negative impact.” customers.” Chief financial officer (CFO) “I need to improve our analytics capabilities so we can understand our current business performance and do a better job of planning for the future.” Sales rep “I need to have the right demographic Customer support rep information so I can better target my “I need better access to information to opportunity prospecting.” make better decisions on cross-sell and up-sell opportunities.” Source: “Creating the Office of Strategy Management” by Robert Kaplan and David P. Norton, Harvard Business School, April 2005
  • 8. Performance Management Integrated solution to align and measure the business Improve corporate performance  Scorecards to orient measurement to corporate goals  Single model to align planning and analysis to the business process  Span the organization with planning and measurement capabilities Accelerate management decision making  Integrated scorecarding, analysis and planning  Integrated workflow for simpler consolidation and reporting  Common model for planning used in analysis Enable collaborative analysis  Integration with Office Excel for broad deployment of analysis capabilities  Personalized scorecards and KPIs for individual views  Collaborative environment with context for analysis
  • 9. How Technology Can Help Save Time and Find and Retain Get Organized Customers Get more work done with fewer resources in Find customers more cost-effectively, close the office, at home, or on the road. deals faster, and gain better insight into customer preferences to improve customer service, satisfaction, and loyalty. Priorities Improve Reduce IT Costs Business Insight and Risks Gain better insight into business drivers to Reduce IT cost and complexity by deploying make more informed decisions about high-value, easy-to-manage technology improving competitive position. products that helps keep sensitive data highly protected and systems active and available.
  • 10. Three Ways to Emerge Stronger
  • 11. Plan Monitor BI Platform Report Analyze Emerge Stronger!
  • 12. Solution Showcase Aligning past information, present conditions, and predicting future outcomes What is happening? What happened? Scorecards Reporting, and Dashboards Consolidation What will happen? Why did it happen? Forecasting Analytics What do I want to happen? Planning, Budgeting
  • 13. Strategic Value Aligned Plan Monitor Report Analyze Accountable Emerge Stronger! Productive Familiar Agile Integrated Consistent Sharable Scalable Sound Personal Corporate Data and Team Decisions Insight
  • 14. Strategic Value Scorecards Plan Monitor Planning Report Analyze Emerge Stronger! Dashboards Authoring Ad hoc Query Consolidation Data Analysis Integration Analytics Storage Reports Data Management Sound Personal Corporate Data and Team Decisions Insight
  • 15.
  • 16. Application Platform Infrastructure Advance the business with IT solutions that maximize business opportunity
  • 17.
  • 18.
  • 19. Business Insight Solution Scenario Roadmap Getting Started with Doing More with Ad Hoc Reporting Interactive Reporting with Reporting and Data Visualization and Scorecards Advanced Dashboards and Scorecards Basic Deeper Intuitive Holistic Business Insight Shared Insight Business Insight 6
  • 20. Delivering the right BI tool for every Role in the Organization Personal BI Team BI Organizational BI
  • 21. Demo: Make Better Business Decisions With Reports & Dashboards Play Demo
  • 22. Performance Management Applications Enabling features Product Data Sheet Effective execution of key process MEASURABLE demo: Sample Report Center dashboard using RESULTS Excel Services, KPIs, and filtered Web Parts Intelligent resource deployment and utilization Whitepaper: Transforming Your Business with SharePoint Products & Technologies demo: Publishing & viewing an Excel worksheet from a Web browser using Excel Services.
  • 23. Demo: Connect People To Information With Portals Play Demo
  • 24. Gain deeper insight into the business so you can make more informed decisions that produce better results. Deploy technology that delivers:  At-a-Glance Dashboards  Customized Reporting  Powerful Data Analysis  Automated Business Processes Having the right technology can help you:  Manage business performance more effectively  Increase operational efficiency Empowered Aligned
  • 25. Integrated End-to-End Delivery End-User Tool and Performance Management Applications BI Platform (RDBMS, ETL, OLAP, Reporting) Mainframe/ Departmental ORACLE IBM SIEBEL SAP Systems
  • 26. Who? Performance Management Needs Ownership Beyond IT Business People, Processes, a Driven nd Applications Strategy Performance Management Objectives Actions Business Intelligence Metric Definitions Adjustments Planning Plan Monitor Report Analyze Scorecards, Planning, Applications, Analytics Operational Data Operational Data from LOB from LOB Systems Systems Infrastructure IT-Driven and Platforms Empowered Aligned
  • 27. Key Roles Sales Business Finance Plan Monitor Process Experts Operations Report Analyze HR Emerge Stronger! Project / Business Intelligence Manager / Architect Architecture Experts Project Managers ETL developers, OLAP developers, report developers, Implementation dashboard, and analysis developers, planning developer Experts Scalability, availability, and performance experts
  • 28. When? ….. Take the Next Steps Today! Get actively Engaged With BI At This Organization • Stabilize • Educate • Monitor Business Value • Improve • Make Purchasing & Implementation Plans • Define BI • Design, Develop, T roles, accountabilit est & Deploy ies & responsibilities • Complete BI / PM competency training; • Familiarize staff on • Excel 2007 Planned Solid BI / • Office SharePoint PM Initiative plans --why --who --how Getting Started Investing Actively Engaged
  • 29. Role Based Learning Paths Essential Instructor Essential Self Study Updating Additional Learning Competency Exams led Training Training Current Skills Resources • Required exams to • Access to instructor • Recorded webcasts • Training pointers • MSDN attain competency led training in local • eLearning for people familiar • TechNet geography • Books with previous • Innovation Training versions Series • Role based training access • Solution Accelerators BI – Developer BI–Developer (BI (Performance Platform) Management) Data Sales Operations IT BI Manager / Monitoring and Integration, OLAP Analysis Finance HR Implementer Architect Developer, TSQL Developer, Planning Developer, and Developer, Manage Report Developer ment and Report Developer Roles in a BI solution implementation https://partner.microsoft.com/bi
  • 30. Plan Monitor Improve Business Insight How Technology Can Help You Manage Business Performance More Effectively Report Analyze Why, How, What, Who & When Emerge Stronger! BI Platform Solution Scenario Roadmap http://tshel.spaces.live.com
  • 31. Top 10 MS BI Benefits View The BI In SharePoint Road Map
  • 32. Microsoft SharePoint View The BI In SharePoint Road Map
  • 33. Microsoft Office Excel View The BI In SharePoint Road Map
  • 34.
  • 35. SQL Server 2008 View The BI In SharePoint Road Map
  • 36. SQL Server 2008 View The BI In SharePoint Road Map

Notes de l'éditeur

  1. One of the key challenges for our information workers and people throughout our organization has to do with the wealth of information available to them with which they’re now expected to use to make the right decision, in time, to have an impact on the organization.This information hits us throughout the day and impacts how we make decisions, steers our individual goals, our work across our teams, even impacting the overall results our company is able to achieve.Whereas a few years back the challenge was that we didn’t have the capability to get to the information—the tools were rudimentary, there were not enough data connections, the bandwidth was not there, etc., today’s challenge is that it’s everywhere you look, we have too much access, it’s in too many places, and now it’s hard to corral it all in time to help us in our jobs.The challenge for organizations, teams, and individuals today is to find a way to harness the power of this information to make it work to our advantage. And that’s where BI comes into play. When you use BI you get better results throughout our organization.
  2. There are four basic areas in which technology can drive success for your business.Deploying our services and Microsoft technology can help you:Save Time & Get Organized: Get more work done with fewer resources (time, people, and finances); improve teamwork and collaboration, manage your company information efficiently, and stay connected to the business while away from the office. Improve Business Insight: Gain better insight into operational and financial drivers so you can make more informed decisions about where to best allocate resources to improve your competitive position.Find and Retain Customers: Find customers more cost-effectively, close deals faster, and gain better insight on customer preferences to improve customer service, satisfaction and loyalty.Reduce IT Costs and Risks: Stay focused on running the business by simplifying your IT environment, minimizing network disruptions, and keeping your important data highly secure.