Meeting planners spend more than $54 billion a year on F&B at corporate meetings and events in the United States. And behind each egg croissant, turkey sandwich, and build your own pasta station is a simple decision that could help event participants feel better and safe and learn more and meeting planners feel not so overwhelmed with requests.
Catering menus aren’t designed to help planners make healthy or safe choices for their participants. With the array of special meal requests rising daily, figuring out what to serve event participants can be a challenging task for any planner.
All of that changes with Serve This, Not That!, an interactive session at CMP Conclave 2014, that puts menu selection under the spotlight, and arms certified meeting professionals with savvy tricks and better knowledge on how to feed their participants healthy, safe and deliciously, no matter where they are.
With the Serve This, Not That! session at the 2014 CMP Conclave, these CMPs will become event better experts by knowing how to handle every menu selection situation—plated breakfasts and hors d’oeuvre receptions to lunch buffets and afternoon breaks—and controling their meeting’s food universe because, unlike every other meeting professional, they will know the smart choices to make and questions to ask!
Learning Objectives:
[list icon="icon: check-square-o" icon_color="#d81c5c"]
• Understand the Different Dietary Needs
• Grasp Similarities & Differences in the Dietary Needs
• Learn how to navigate a catering Menu & what questions to ask of F&B partners
Call girls Service Songadh / 8250092165 Genuine Call girls with real Photos a...
Serve This, Not That! — CMP Conclave
1. Ser e This Not That!
September 7, 2014
CMP Conclave
Tracy Stuckrath, CSEP, CMM, CHC, CFPM
@tstuckrath
2. ECsosmenptoianle Lnetasrning
Understand the Different Dietary Needs
Grasp Similarities & Differences in the Dietary Needs
Learn how to navigate a catering menu & what
questions to ask of F&B partners
u
v
w
CMP Conclave 2014 • Serve This, Not That! @tstuckrath
3. “Food is
our common
a universal
experience.”
CMP Conclave 2014 • Serve This, Not That! @tstuckrath
April 11, 2014
ground,
~James Beard
4. “Food
is the only thing
you're going to buy that becomyeosu .” Carlo Petrini
CMP Conclave 2014 • Serve This, Not That! @tstuckrath
38. • Tobacco Use
• Physical Activity
• Unhealthy Diet
• Use of Alcohol } Chronic Disease
7:10 deaths / year
CMP Conclave 2014 • Serve This, Not That! @tstuckrath
39. Epidemic of
21st Century
347m people
Manage blood sugar
Low salt, fat & sugar
High in fiber
What, when & how much
CMP Conclave 2014 • Serve This, Not That! @tstuckrath
40. Celiac Disease
Wheat | Rye | Barley
Genetic autoimmune disease
CMP Conclave 2014 • Serve This, Not That! @tstuckrath
April 11, 2014
1:133
Malabsorption
Avoid Gluten
No cure
Oatmeal?
50. “Food is an important part
of my
religion
live and my the life.”
way I
Arlene Mathes-Scharf, kashrut.com
51. fish only Kosher Not with
Judaism Kosher x Kosher finned
meat
Buddhism x x some P P
Hinduism x x Restricted/
Avoided ? x
Islam Halal x Halal x x
Rastafarianism x x no fish
over 12” x
Seventh Day
Adventist x x x ?
Sikh
in some sects
Halal or Kosher x
CMP Conclave 2014 • Serve This, Not That! @tstuckrath
52. Protestants Few Restrictions
Roman
Catholicism Restricted on certain days
Eastern
Restriction
Orthodox
s Restrictions
Jainism x x x x x x
Mormonism x
Baha’i some are vegetarians x
CMP Conclave 2014 • Serve This, Not That! @tstuckrath
53. JANUARY
Chinese New Year
(Confucian/Taoist/Buddhist)
!
!
FEBRUARY
Ash Wednesday
(Christian)
Lent (Christian)
!
!
APRIL
Good Friday (Christian)
Easter (Christian)
Shavuot (Jewish)
Passover (Jewish)
!
!
JUNE/JULY
Ramadan (Islamic)
!
JULY/AUGUST
Eid al-Fitr (Islamic)
Krishna Janmashtami
(Hindu)
!
CMP Conclave 2014 • Serve This, Not That! @tstuckrath
April 11, 2014
SEPTEMBER/
OCTOBER
Sukkot (Jewish)
Rosh Hashanah (Jewish)
!
!
OCTOBER
Navratri (Hindu)
Shemini (Jewish)
Yom Kippur (Jewish)
Simchat Torah (Jewish)
Eid al-Adha (Islamic)
!
!
NOVEMBER
Diwali (Hindu/Buddist/
Sikhism/Jainism)
Thanksgiving
!
!
DECEMBER
Hanukkah (Jewish)
Christmas (Christian)
55. Vegetarian Vegan Gluten-Free Paleo Kosher Catholicism Halal
V Vg
G
P J C H
Eggs E
P O P P P P P
Milk P ALTERNATIVE
Almond, Soy,
Coconut, Hemp,
Rice Milks
AVOID
Wheat, Rye, Barley,
Couscous, Starches,
Malt, Casein, Bread,
Crackers, Cereal, Dairy,
Cheese, Milk, Buttermilk
meal P ?
O AVOID
milk products and
meat at the same
M
S
Soy Great source
of protein
Great source
of protein P
AVOID LEGUMES &
BEANS:
soy, lentils, black
beans, pinto beans,
red beans, peanuts,
white beans,
garbanzo beans++
During Passover
some Jews
Good source of
avoid all
P protein
legumes W
Wheat P P
AVOID
wheat, rye & barley
and anything that
contains a form of
them
AVOID ALL GRAINS
wheat, rice, corn,
quinoa, amaranth,
buckwheat, wild rice,
spelt, rye, sorghum,
oats, teff, amaranth++
During Passover
only unleavened
breads are
allowed; grains P ?
Shellfish ? O P Wild caught,
grass-fed,
hormone &
antibiotic free
Meats, Fish, Pork,
Poultry, Shellfish,
Turkey, Goat,
Sf
Fish ? O P Finned fish only P
Lamb
Tree Nuts Good source
O During Lent,
this is only
animal protein
allowed on
Friday
P
of protein
Good source
of protein P!
Need to read
packaging for
flavorings &
spices
P P P Good source of
protein
N
F
P
Peanuts Good source
of protein
Good source
of protein
See Note Soy
Above
During Passover
some Jews
Good source of
avoid all
P protein
legumes CMP Conclave 2014 • Serve This, Not That! @tstuckrath
56. Vegetarian Vegan Gluten-Free Paleo Kosher Catholicism Halal
V Vg
G
P J C H
ALTERNATIVES
Almond, Soy, Coconut,
Hemp, Rice, Tofu
AVOID
Eggs E
P O P P P P P
All animals and
milk products
Milk P ALTERNATIVE
Almond, Soy,
Coconut, Hemp,
Rice Milks
AVOID
Wheat, Rye, Barley,
Couscous, Starches,
Malt, Casein, Bread,
Crackers, Cereal, Dairy,
Cheese, Milk, Buttermilk
meal P ?
O AVOID
milk products and
meat at the same
M
S
Soy Great source
of protein
Great source
of protein P
AVOID LEGUMES &
BEANS:
soy, lentils, black
beans, pinto beans,
red beans, peanuts,
white beans,
garbanzo beans++
During Passover
some Jews
Good source of
avoid all
P protein
legumes W
Wheat P P
AVOID
wheat, rye & barley
and anything that
contains a form of
them
AVOID ALL GRAINS
wheat, rice, corn,
quinoa, amaranth,
buckwheat, wild rice,
spelt, rye, sorghum,
oats, teff, amaranth++
SERVE THIS
During Passover
only unleavened
breads are
allowed; grains P ?
NOT THAT
Tofu, Coconut Yogurt, French
Toast, Quinoa, Fresh Fruit,
Shellfish ? O P Wild caught,
grass-fed,
hormone &
antibiotic free
Meats, Fish, Pork,
Poultry, Shellfish,
Turkey, Goat,
Sf
danishes, muffins, waffles, pancakes, yogurt &
granola, rolls, doughnuts, cookies, crackers,
pizza, spanakopita, pasta, sliders, burritos,
Lentils, Hummus
Sandwich
Fish ? O P Finned fish only P
Lamb
Tree Nuts Good source
O During Lent,
this is only
animal protein
allowed on
Friday
P
pies, tarts, Asian marinades
of protein
Good source
of protein P!
Need to read
packaging for
flavorings &
spices
P P P Good source of
protein
N
F
P
Peanuts Good source
of protein
Good source
of protein
See Note Soy
Above
During Passover
some Jews
Good source of
avoid all
P protein
legumes CMP Conclave 2014 • Serve This, Not That! @tstuckrath
57. Vegetarian Vegan Gluten-Free Paleo Kosher Catholicism Halal
V Vg
G
P J C
ALTERNATIVES
Kosher-labeled products,
H
AVOID
milk products &
meat at the same
time; legumes at
Eggs E
P O P P P P P
fresh produce
Milk P ALTERNATIVE
Almond, Soy,
Coconut, Hemp,
Rice Milks
AVOID
Wheat, Rye, Barley,
Couscous, Starches,
Malt, Casein, Bread,
Crackers, Cereal, Dairy,
Cheese, Milk, Buttermilk
Passover
meal P ?
O AVOID
milk products and
meat at the same
M
S
Soy Great source
of protein
Great source
of protein P
AVOID LEGUMES &
BEANS:
soy, lentils, black
beans, pinto beans,
red beans, peanuts,
white beans,
garbanzo beans++
During Passover
some Jews
Good source of
avoid all
P protein
legumes W
Wheat P P
AVOID
wheat, rye & barley
and anything that
contains a form of
them
AVOID ALL GRAINS
wheat, rice, corn,
quinoa, amaranth,
buckwheat, wild rice,
spelt, rye, sorghum,
oats, teff, amaranth++
During Passover
only unleavened
breads are
allowed; grains P ?
SERVE THIS
Shellfish ? O P Wild caught,
grits, lasagna, steak w/ butter,
cheese burger, pork tenderloin,
hummus, lentils, non-certified
grass-fed,
hormone &
antibiotic free
Meats, Fish, Pork,
Poultry, Shellfish,
Turkey, Goat,
Sf
NOT THAT
Vegetarian, Pareve (Cheese & Meat-free),
Spinach Quinoa Cakes, Matzah
pizza, date balls, chocolate agave
Fish ? O P Finned fish only P
Lamb
Tree Nuts Good source
O During Lent,
this is only
animal protein
allowed on
Friday
P
of protein
shots
Good source
of protein P!
Need to read
packaging for
flavorings &
spices
kosher products
P P P Good source of
protein
N
F
P
Peanuts Good source
of protein
Good source
of protein
See Note Soy
Above
During Passover
some Jews
Good source of
avoid all
P protein
legumes CMP Conclave 2014 • Serve This, Not That! @tstuckrath
58. Vegetarian Vegan Gluten-Free Paleo Kosher Catholicism Halal
V G
ALTERNATIVES Vg
P J C H
Coconut flour, almond flour,
tapioca starch, arrowroot
AVOID
wheat, soy, rye, garbanzo,
barley, rice, corn, quinoa,
amaranth, buckwheat, wild rice,
spelt, rye, sorghum, oats, teff,
amaranth…all grains and
Eggs E
P O P P P P P
powder
Milk P ALTERNATIVE
Almond, Soy,
Coconut, Hemp,
Rice Milks
AVOID
Wheat, Rye, Barley,
Couscous, Starches,
Malt, Casein, Bread,
Crackers, Cereal, Dairy,
Cheese, Milk, Buttermilk
meal P ?
O AVOID
milk products and
meat at the same
M
S
Soy Great source
of protein
Great source
of protein P
AVOID LEGUMES &
BEANS:
soy, lentils, black
beans, pinto beans,
red beans, peanuts,
white beans,
garbanzo beans++
beans
During Passover
some Jews
Good source of
avoid all
P protein
legumes W
Wheat P P
AVOID
wheat, rye & barley
and anything that
contains a form of
them
AVOID ALL GRAINS
wheat, rice, corn,
quinoa, amaranth,
buckwheat, wild rice,
spelt, rye, sorghum,
oats, teff, amaranth++
During Passover
only unleavened
breads are
allowed; grains P ?
Shellfish ? O P Wild caught,
grass-fed,
hormone &
antibiotic free
Meats, Fish, Pork,
Poultry, Shellfish,
Turkey, Goat,
Sf
NOT THAT
breads, danishes, muffins,
waffles, pancakes, bagels,
rolls, cookies, crackers,
pretzels, pizza, spanakopita,
pasta, sliders, burritos, pies,
tarts, hummus, lentils
SERVE THIS
Eggs, frittata, coconut yogurt, apricot
power bars, ceviche, lettuce wraps,
salads, chicken, steak, seafood
Fish ? O P Finned fish only P
Lamb
Tree Nuts Good source
O During Lent,
this is only
animal protein
allowed on
Friday
P
of protein
Good source
of protein P!
Need to read
packaging for
flavorings &
spices
P P P Good source of
protein
N
F
P
Peanuts Good source
of protein
Good source
of protein
See Note Soy
Above
During Passover
some Jews
Good source of
avoid all
P protein
legumes CMP Conclave 2014 • Serve This, Not That! @tstuckrath
59. citrus lemon, lime, orange
grapefruit
Discovery Experience
Participate | Understand | Comprehend | Learn
wheat, gluten
Top 8 Food
Allergens
• Egg
• Wheat
• Tree Nuts
• Peanuts
• Shellfish
• Fish
• Soy
• Milk
GF V
Gluten-Free
• No Wheat
• No Rye
• No Barley
• Oats?
Paleo
• No Grains
• No Sugar
• No Dairy
• No Beans
• Grass-fed meats
Vegetarian
• Eggs & Milk
• No sea or land
animals
Vegan
• No Eggs & Milk
• No sea or land
animals
• No honey
E
W
N Vg
SF
F
S
M
P P
CMP Conclave 2014 • Serve This, Not That! @tstuckrath
61. ?
W
?
W F
W M
Vn
P P
W M SF C
M E
Vn
W M
W M
Vn
W M
E M Vn
W M
M
Vn
Vn
N
M
V
M
GF
Vn
Vn
Vn
V Vn
C
M W
S
M W
M W Sf E
C
W
F Sf C
P
F
F
GF
GF
C P M
M
M W
GF
M W
M W
M W
M W
M W
GF
GF
GF
MPI WEC 2014 • Serve This, Not That! @tstuckrath
62. W M
?
Vg
V?
?
GF
Vg
S W E
P
F
W M
S
W M
T
F
W M
W M
P
S
S M
W
S
Sf P
W
W P
M
W
S
Sf C M W
Mu
M
P
P
W C M
E
S T
E M
W
W
M
W
E
P
W Se
Sf
M W
MPI WEC 2014 • Serve This, Not That! @tstuckrath
67. Gather It How to
• SOPs
• RFPs
• Site Visits
• Contracts
• Registration
• Pre Cons
CMP Conclave 2014 • Serve This, Not That! @tstuckrath
68. Gather It How to
• SOPs
• RFPs
• Site Visits
Eggs
Milk/Dairy
Soy
Wheat
Shellfish
Fish
Tree Nuts
Peanuts
Other _______________
• Contracts
• Registration
• Pre Cons
CMP Conclave 2014 • Serve This, Not That! @tstuckrath
69. Communicate How to
• Contracts
• Registration
• Menus
• Apps
• Meal Tickets
• Labels
CMP Conclave 2014 • Serve This, Not That! @tstuckrath
70. Ask What to
• Staff Training
• Procedures
• Management
food & beverage
vendors
• Ingredient ID
• Emergency Plans
• Cross Contact
CMP Conclave 2014 • Serve This, Not That! @tstuckrath
71. Serve It How to
• Kitchen Prep
• Serving
• Buffets
• Plating
• Action Stations
• Bars
• Green Rooms
• Sundries
• Place Cards
CMP Conclave 2014 • Serve This, Not That! @tstuckrath
August 4, 2014 MPI WEC 2014 • Serve This, Not That! @tstuckrath
72. Benefits of Good Service
• Repeat customers
• More referrals
• Increased spending
• Professionalism
• Improve liking
• Gain trust
• Fine-tune customer
service
• Budget Savings
• Less Waste
August 4, 2014 MPI WEC 2014 • Serve This, Not That! @tstuckrath