Contenu connexe Similaire à The H.U.N.G.E.R. Games (SAACI 2017) (20) Plus de Thrive! Meetings & Events (17) The H.U.N.G.E.R. Games (SAACI 2017)1. ©January 2016 | Proprietary and Confidential | Thrive! Meetings & Events
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2. ©January 2016 | Proprietary and Confidential | Thrive! Meetings & Events
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3minutes
3. ©January 2016 | Proprietary and Confidential | Thrive! Meetings & Events
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16
4. ©January 2016 | Proprietary and Confidential | Thrive! Meetings & Events
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$50,000
$10million
5. © August 2015 | Proprietary and Confidential | Thrive! Meetings & Events | @tstuckrath
what does food mean to you?
6. ©January 2016 | Proprietary and Confidential | Thrive! Meetings & Events
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Community Nourishment Traditions
FamilyReligious ScarcitySocial
Memories
Livelihood
Danger Security
what is food?
7. ©January 2016 | Proprietary and Confidential | Thrive! Meetings & Events
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Community Nourishment Traditions
FamilyReligious ScarcitySocial
Memories
Livelihood
Danger Security
what is food?
DANGER
8. ©January 2016 | Proprietary and Confidential | Thrive! Meetings & Events @thrivemeetings @tstuckrath @SAACIofficial #saaci17
millions
peopleworldwide
diabetes
347
food
allergy
225
celiac
disease
53
vegetarian
27
vegan
1
chronic
disease
38
obese
4550
religious
36
gluten
intolerance
389
DIETARY NEEDS
by the numbers
9. ©January 2016 | Proprietary and Confidential | Thrive! Meetings & Events @thrivemeetings @tstuckrath @SAACIofficial #saaci17
Vegan
Vegetarian
Raw
Paleo
Flexitarian
Personal
Preferences
Food
Allergies
Medical
Conditions
CeliacDisease/
Gluten-Free
Diabetes
Religious
Practices
Understanding Custom Eaters
10. ©January 2016 | Proprietary and Confidential | Thrive! Meetings & Events @thrivemeetings @tstuckrath @SAACIofficial #saaci17
ELEVATING
DUTYOFCARE
11. ©January 2016 | Proprietary and Confidential | Thrive! Meetings & Events @thrivemeetings @tstuckrath @SAACIofficial #saaci17
• Requirement
• Watchfulness
• Attention
• Caution and Prudence
• Care of Others
What is
DUTY OF CARE?
12. ©January 2016 | Proprietary and Confidential | Thrive! Meetings & Events @thrivemeetings @tstuckrath @SAACIofficial #saaci17
Legal | Ethical | Financial
OBLIGATIONS
• Contracts
• Due Diligence
• Consumer Protection
• HAACP
• Disabilities Act
• EEA
• OHSA
• Revenue
• Waste
• Invoices
• Payroll
• Lawsuits
• Diversity
• Financial Care
• Service
• Inclusion
• Safety
• Waste
13. ©January 2016 | Proprietary and Confidential | Thrive! Meetings & Events @thrivemeetings @tstuckrath @SAACIofficial #saaci17
MAJOR LIFE ACTIVITIES
Disability: a physical or mental impairment that substantially limits one or more major life activities
Accessibility: that people with disabilities have access, on an equal basis with others, to goods and services.
Obligation: to make reasonable adjustments to help disabled individuals access their goods, facilities and services.
DISABILITYAND NON-DISCRIMINATION LAWS
14. INTERNATIONAL
TRENDS
United Kingdom
Corporate Manslaughter and Corporate
Homicide Act of 2007
Australia
Model Workplace Health and Safety
United States
Occupational Safety and Health
Administration Act of 1970
South Africa
Occupational Health and Safety Act of
1993
© August 2015 | Thrive! Meetings & Events | @tstuckrath
15. ©January 2016 | Proprietary and Confidential | Thrive! Meetings & Events
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OPPORTUNITY
© April 2015 | Proprietary and Confidential | Thrive! Meetings & Events | @tstuckrath
16. ©October 14, 2014 | Thrive! Meetings & Events
62%consider allergen-free & gluten-free consumers
as new & profitable market
Kim Koeller
GlutenFree Passport and AllergyFree Passport
17. ©October 14, 2014 | Thrive! Meetings & Events
92%GF/AF consumers return
to the same eating establishment
after a positive eating-out experience
Kim Koeller
GlutenFree Passport and AllergyFree Passport
18. ©December 2016 | Proprietary and Confidential | Thrive! Meetings & Events | @tstuckrath
4%8% 11%
1%
VeganVegetarian
25%
257%
September 2010 -
August 2011
September 2015 -
August 2016
Source: Mintel GNPD
F&B Product
Launches with
Vegetarian &
Vegan Claims
Globally
19. © April 2015 | Proprietary and Confidential | Thrive! Meetings & Events | @tstuckrath
MILK
EGG
SOY
TREE NUTS
FISH
PEANUTS
WHEAT
CRUSTACEANS
Cereals w/ Gluten
Sulfites
Mollusks
Celery
Sesame
Mustard
Lupin
Tomato
Buckwheat
Peaches
Pork
Bee Pollen
Royal Jelly
FOODALLERGENSAROUNDTHEWORD
20. ©January 2016 | Proprietary and Confidential | Thrive! Meetings & Events @thrivemeetings @tstuckrath @SAACIofficial #saaci17 #eventprofs
CELIACDISEASE
and gluten sensitivity
Barley
Wheat
Rye
• Genetic autoimmune disease
• 300 symptoms
• Malabsorption
• Avoid GLUTEN
• No cure
• Oatmeal?
21. ©January 2016 | Proprietary and Confidential | Thrive! Meetings & Events @thrivemeetings @tstuckrath @SAACIofficial #saaci17 #eventprofs
• 422 million worldwide
• 3.5 million in South Africa (14.7; 78%)
• Manage blood sugar
• Low in salt, fat and sugar
• High in fiber
• What, when and how much
DIABETES
22. ©January 2016 | Proprietary and Confidential | Thrive! Meetings & Events
@thrivemeetings @tstuckrath @SAACIofficial #saaci17 #eventprofs
CHRISTIAN
Ash Wednesday
Lent
Good Friday
Easter
Christmas
HINDU
Krishna
Janmashtami
Navratri
ISLAMIC
Ramadan
Eid al-Fitr
Eid al-Adha
JEWISH
Shavout
Passover
Sukkoth
Rosh Hashanah
Shaman
Yom Kippur
Simchat Torah
Hanukkah
©January 2016 | Proprietary and Confidential | Thrive! Meetings & Events
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23. ©December 2016 | Proprietary and Confidential | Thrive! Meetings & Events | @tstuckrath
VEGETARIAN
• Grains
• Legumes
• Nuts
• Seeds
• Fruits
• Vegetables
• Soy
• Milk
• Egg
• Honey
• Beef
• Poultry
• Pork
• Seafood
• Game
© June 2015 | Proprietary and Confidential | Thrive! Meetings & Events
@thrivemeetings @tstuckrath @SAACIofficial #saaci17 #eventprofs
24. ©December 2016 | Proprietary and Confidential | Thrive! Meetings & Events | @tstuckrath
VEGAN
• Grains
• Legumes
• Nuts
• Seeds
• Fruits
• Soy
• Vegetables
• Milk
• Egg
• Honey
• Beef
• Poultry
• Pork
• Seafood
• Game
© June 2015 | Proprietary and Confidential | Thrive! Meetings & Events
@thrivemeetings @tstuckrath @SAACIofficial #saaci17 #eventprofs
25. ©December 2016 | Proprietary and Confidential | Thrive! Meetings & Events | @tstuckrath
PALEO
• Beef
• Game
• Seafood
• Poultry
• Pork
• Honey
• Fruits
• Vegetables
• Egg
• Dairy
• Grains
• Legumes
• Soy
• Sugar
• Processed
Foods
© June 2015 | Proprietary and Confidential | Thrive! Meetings & Events
@thrivemeetings @tstuckrath @SAACIofficial #saaci17 #eventprofs
26. ©January 2016 | Proprietary and Confidential | Thrive! Meetings & Events @thrivemeetings @tstuckrath @SAACIofficial #saaci17 #eventprofs
Event Food Chain
Responsibility
^
Banquet Server
Banquet
Captain
F&B Director
General Manager
Sales Manager
Attendee
Professional Conference Organizer
Chef
Conference Services
Manager
RESPONSIBILITY
27. ©January 2016 | Proprietary and Confidential | Thrive! Meetings & Events
@thrivemeetings @tstuckrath @SAACIofficial #saaci17
RFPs
Pre-Con
Registration
Site
Visits
Surveys
Tastings
Information
Function
Sheets
REQUEST & PROVIDE
Apps
28. ©January 2016 | Proprietary and Confidential | Thrive! Meetings & Events @thrivemeetings @tstuckrath @SAACIofficial #saaci17
REGISTRATION
• Always ask for more information
• Make Questions Mandatory
• Be Specific
• Provide guidelines on how your food
functions will work
• Give them disclaimers
29. ©January 2016 | Proprietary and Confidential | Thrive! Meetings & Events @thrivemeetings @tstuckrath @SAACIofficial #saaci17
Check the food
functions you plan
to attend
REGISTRATION
Which food functions will you
be attending?
Tuesday - Opening
Reception
Wednesday - Breakfast
Wednesday - Lunch
Thursday - Awards Dinner
30. ©January 2016 | Proprietary and Confidential | Thrive! Meetings & Events @thrivemeetings @tstuckrath @SAACIofficial #saaci17
Check the food
functions you plan
to attend
Pursuant to the
Disabilities, do
you have any
disabilities?
REGISTRATION
ADA Disabilities
Mobile
Vision
Auditory
Medically-necessary
Dietary Need
Other
31. ©January 2016 | Proprietary and Confidential | Thrive! Meetings & Events @thrivemeetings @tstuckrath @SAACIofficial #saaci17
Check the food
functions you plan
to attend
Pursuant to the
Disabilities, do
you have any
disabilities?
REGISTRATION
Medically-necessary Dietary Need
Food Allergy
Diabetes
Celiac Disease / Non-celiacgluten-sensitivity
Other
32. ©January 2016 | Proprietary and Confidential | Thrive! Meetings & Events @thrivemeetings @tstuckrath @SAACIofficial #saaci17
Check the food
functions you plan
to attend
Pursuant to the
Disabilities, do
you have any
disabilities?
REGISTRATION
Eggs
Wheat
Milk
Soy
Crustaceans
Fish
Tree Nuts
Peanuts
Mollusks
Gluten
Mustard
Sesame
Lupin
Celery
Sulfites
Tomatoes
Buckwheat
Peaches
Pork
Barley
Bee Pollens
Royal Jelly
Other
_______________
33. ©January 2016 | Proprietary and Confidential | Thrive! Meetings & Events @thrivemeetings @tstuckrath @SAACIofficial #saaci17
Check the food
functions you plan
to attend
Pursuant to the
Disabilities, do
you have any
disabilities?
REGISTRATION
Is there treatment or
accommodation you want us to
be aware of to ensure your health
and safety at the event?
Please complete this emergency
action plan for yourself
34. ©January 2016 | Proprietary and Confidential | Thrive! Meetings & Events @thrivemeetings @tstuckrath @SAACIofficial #saaci17
Check the food
functions you plan
to attend
Pursuant to the
Disabilities, do
you have any
disabilities?
Indicate Your
Dietary
Preferences
REGISTRATION
Vegetarian
Vegan
Halal
Kosher
Gluten-free
Other________
None
35. ©January 2016 | Proprietary and Confidential | Thrive! Meetings & Events @thrivemeetings @tstuckrath @SAACIofficial #saaci17
Check the food
functions you plan
to attend
Pursuant to the
Disabilities, do
you have any
disabilities?
Indicate Your
Dietary
Preferences
REGISTRATION
I require a CERTIFIED Kosher meal.
I require a CERTIFIED Halal meal?
I require a meal without pork, shellfishand meat and dairy together. Onlyfinned fish.
A vegetarian meal is acceptable.
A vegan meal is acceptable.
36. ©January 2016 | Proprietary and Confidential | Thrive! Meetings & Events @thrivemeetings @tstuckrath @SAACIofficial #saaci17
Check the food
functions you plan
to attend
Pursuant to the
Disabilities, do
you have any
disabilities?
Indicate Your
Dietary
Preferences
Disclaimers
REGISTRATION
Dietary restrictions must be indicated here to receive a special
meal for the food functions. Special requests cannot be
provided at meal functions without a ticket.
We strive to work with our food service vendors to provide
safe and delicious meals for those with dietary restrictions.
Despite taking every precaution, we cannot guarantee that
menu items are free of trace amounts of allergens or other
ingredients.
37. ©January 2016 | Proprietary and Confidential | Thrive! Meetings & Events @thrivemeetings @tstuckrath @SAACIofficial #saaci17
• RFPs
• Contracts
• Registration
• Reports
• BEOs
• Menus
• Meal Tickets
• Apps
• Labels
• Surveys
COMMUNICATE to Reduce Risk
38. ©January 2016 | Proprietary and Confidential | Thrive! Meetings & Events @thrivemeetings @tstuckrath @SAACIofficial #saaci17
COMMUNICATE to Reduce Risk
• F&B Budget
• History
• Percentage of special meals
• Types of special meals
• How many special melas ordered
• How many special meals consumed
RFPs
39. ©January 2016 | Proprietary and Confidential | Thrive! Meetings & Events @thrivemeetings @tstuckrath @SAACIofficial #saaci17
COMMUNICATE to Reduce Risk
CONTRACT CLAUSES
Hotel agrees to use reasonable efforts to work with its
food and beverage vendors and staff to procure, prepare
and serve a large selection of food products for Group’s
event participants, vendors, volunteers and staff who have
certain food allergies, follow special diets or prefer special
ingredients. In the event of negligence by Hotel or any of
Hotel's representatives, Hotel shall be responsible for all
expenses reasonably incurred by the attendee in the
defense of such liability or claim of liability.
CONTRACT CLAUSES
Group and Hotel acknowledge that the Hotel is not an
allergen-free environment, alas, Hotel agrees to
initiate due diligence both in the back and front of the
house to ensure the safe production and service of
acceptable meals.
Hotel currently maintains:
____ Health inspection score
____ Culinary staff with a ServSafe Food Protection
Manager Certification
____ Certified Food Handlers.
____ Staff members who have taken and passed the
ServSafe Food Allergen training program
40. ©January 2016 | Proprietary and Confidential | Thrive! Meetings & Events @thrivemeetings @tstuckrath @SAACIofficial #saaci17
COMMUNICATE to Reduce Risk
41. ©January 2016 | Proprietary and Confidential | Thrive! Meetings & Events @thrivemeetings @tstuckrath @SAACIofficial #saaci17
COMMUNICATE to Reduce Risk
(69) No Seafood
(23) No Beef
(25) No Pork
(6) Gluten Free
(2) Vegetarian
42. ©January 2016 | Proprietary and Confidential | Thrive! Meetings & Events @thrivemeetings @tstuckrath @SAACIofficial #saaci17
COMMUNICATE to Reduce Risk
(69) No Seafood
(23) No Beef
(25) No Pork
(6) Gluten Free
(2) Vegetarian
(50) Gluten & Dairy Free
(65) Hindu Vegetarian
(20) Kosher
(25) Halal
43. ©January 2016 | Proprietary and Confidential | Thrive! Meetings & Events @thrivemeetings @tstuckrath @SAACIofficial #saaci17
COMMUNICATE to Reduce Risk
(69) No Seafood
(23) No Beef
(25) No Pork
(6) Gluten Free
(2) Vegetarian
(50) Gluten & Dairy Free
(65) Hindu Vegetarian
(20) Kosher
(25) Halal
44. ©January 2016 | Proprietary and Confidential | Thrive! Meetings & Events @thrivemeetings @tstuckrath @SAACIofficial #saaci17
COMMUNICATE to Reduce Risk
(69) No Seafood
(23) No Beef
(25) No Pork
(6) Gluten Free
(2) Vegetarian
(50) Gluten & Dairy Free
(65) Hindu Vegetarian
(20) Kosher
(25) Halal
45. ©January 2016 | Proprietary and Confidential | Thrive! Meetings & Events @thrivemeetings @tstuckrath @SAACIofficial #saaci17
COMMUNICATE to Reduce Risk
46. ©January 2016 | Proprietary and Confidential | Thrive! Meetings & Events @thrivemeetings @tstuckrath @SAACIofficial #saaci17
COMMUNICATE to Reduce Risk
47. ©January 2016 | Proprietary and Confidential | Thrive! Meetings & Events @thrivemeetings @tstuckrath @SAACIofficial #saaci17
COMMUNICATE to Reduce Risk
48. ©January 2016 | Proprietary and Confidential | Thrive! Meetings & Events @thrivemeetings @tstuckrath @SAACIofficial #saaci17
COMMUNICATE to Reduce Risk
49. ©January 2016 | Proprietary and Confidential | Thrive! Meetings & Events
@thrivemeetings @tstuckrath @SAACIofficial #saaci17
Maximize
Experience
• Demonstrate Professionalism
• Gain Trust
• Reduce Risk and Liability
• Repeat customers
• Increased Spending
• Improve Savings
• Less Waste
50. ©January 2016 | Proprietary and Confidential | Thrive! Meetings & Events @thrivemeetings @tstuckrath @SAACIofficial #saaci17
51. ©January 2016 | Proprietary and Confidential | Thrive! Meetings & Events @thrivemeetings @tstuckrath @SAACIofficial #saaci17
52. ©January 2016 | Proprietary and Confidential | Thrive! Meetings & Events
@thrivemeetings @tstuckrath @SAACIofficial #saaci17
Laughter is
brightest
where
Food is Best.
Irish Proverb
© April 2015 | Proprietary and Confidential | Thrive! Meetings & Events | @tstuckrath
53. ©May 2016 | Thrive! Meetings & Events | @thrivemeetings
(404) 242-0530
tracy@thrivemeetings.com
www.thrivemeetings.com
@tstuckrath @thrivemeetings
thrivemeetingsevents
Tracy Stuckrath
CSEP
CMM
CFPM
CHC
GettheSlides
www.thrivemeetings.com/saaci17