5. Client migrating e-mail to
Hosted Exchange
MSP paid for migration
project from en-site to cloud
MSP offers GFI Max Mail for
e-mail continuity
MSP uses Monitis to manage
Hosted Exchange uptime
within Vendors’ SLA’s
Example
See http://bit.ly/maxmailbpos for example
6. Vendors offer SLA
MSP monitors Cloud Vendor with Monitis
Reports back on up-time and performance
to client
Vendor has to deliver what is promised
Keeping Cloud Vendors Honest
8. Monitoring...
… Hosted Exchange for uptime
and performance
… e-Commerce web-sites for
transaction performance
… real-world performance from
geographical locations
Examples of Monitis use
9. En-Site IT Infrastructure
Cloud Hosted Infrastructure
MSP’s need to think about offering and
managing both solutions NOW
If they don’t, their competitors surely WILL
Monitis and GFI Max