Collaborative tools and applications can provide business value, but only if high levels of sustained adoption across the enterprise are achieved. The document discusses how Grey Convergence uses OI Software's nGage platform to measure adoption of Microsoft SharePoint and promote continued use through personalization and social features to change behaviors for good.

1. Changing behaviours.For good. Paul Henry, OI Software Russell JF Kirk, Grey Convergence

2. Abstract Collaborative tools and applications can be simple to use. Their business value lies not in how clever they are but from sustained, high-levels of adoption across an enterprise. In this session, you can learn how Grey Convergence use OI Software's nGage to underpin adoption and on-going use based on Microsoft's SharePoint platform.

3. Why? because collaborative applications and social technologies only generate significant business value if you can achieve and sustain high levels of user adoption.

6. Measure it.

7. Measuring it. Hot spots. Black holes. Engage management. Report improvements.

11. Make it personal.

12. Making it personal. Leverage SharePoint My Sites. Enable self-awareness. Define reputations. Keep it live!

17. Make it social.

18. Making it social. Collective awareness. Recognise individuals. Colleague awareness. Keep it live!

21. extensions

22. Measure it.Make it personal.Make it social.

25. Changing behaviours. For good. because collaborative applications and social technologies only generate significant business value if you can achieve and sustain high levels of user adoption.

26. Changing behaviours. For good. In today’s business world it is a competitive advantage to be able to communicate quickly and efficiently. Continue the conversation at stand 815? paul.henry@oisoftware.com +44 7778 418785 russ.kirk@GreyConvergence.com @russelljfkirk +44 7976 161898