3. ONLINE (E) BANKING
• It is the use of electronic means
to transfer funds directly from
one account to another, rather
than by cheque or cash.
• Internet Banking allows you to
conduct bank transactions
online, instead of finding a bank
and interacting with a teller.
• Balance enquiry.
• Transfer of funds.
• Online payment of bills.
• Accrued interest, fees and taxes.
• Transaction details of each account.
• Ticket Booking
• Prepaid Mobile Recharge
• Market Watch
• Investment Services
• Online Applications
• Personal updates
• Accounts, credit card & home loan balances.
• Transfer funds to third party accounts you nominate.
• Open a deposit right from the terminal you are sitting at.
5. How to access Internet Banking?
• Before you can access your account online, you’ll
need to register with your bank for Internet
• Your bank will give you a registration number or login ID. You’ll also need
a password (IPIN).Your Internet password is different from the PIN you use
with your debit card.
• Once your bank has approved your registration, you’re able to access your
• Some banks have a two stage authentication process
— an additional security measure to protect customers’ accounts and
If a two-stage process, you’ll then have to enter another code.The code may
be generated by a security token the bank gives you when you register for
Internet banking, or it could be contained in an SMS message the bank sends
to your mobile
6. Merits of Internet Banking
• Convenience: Unlike your corner bank, online banking sites never close;
they're available 24 hours a day, seven days a week, and they're only a mouse
• Ubiquity: If you're out of state or even out of the country when a
money problem arises, you can log on instantly to your online bank and take
care of business, 24/7.
• Transaction speed: Online bank sites generally execute and confirm
transactions at or quicker thanATM processing speeds.
• Efficiency: You can access and manage all of your bank accounts,
including IRAs, CDs, even securities, from one secure site.
• Effectiveness: Many online banking sites now offer sophisticated tools,
including account aggregation, stock quotes, rate alerts and
portfolio managing programs to help you manage all of your assets
more effectively. Most are also compatible with money managing
programs such as Quicken and Microsoft Money.
Start-up may take time: In order to register for your bank's online
program, you will probably have to provide ID and sign a form at a
bank branch. If you and your spouse wish to view and manage your assets
together online, one of you may have to sign a durable power of attorney
before the bank will display all of your holdings together.
Learning curve: Banking sites can be difficult to navigate at first.
Plan to invest some time and/or read the tutorials in order to become
comfortable in your virtual lobby.
Bank site changes: Even the largest banks periodically upgrade
their online programs, adding new features in unfamiliar places. In some
cases, you may have to re-enter account information.
The trust thing: For many people, the biggest hurdle to online
banking is learning to trust it. Did my transaction go through? Did I push
the transfer button once or twice? Best bet: always print the transaction
receipt and keep it with your bank records until it shows up on your
personal site and/or your bank statement.
9. ONLINE SHOPPING
Aform of electronic
commerce whereby consumers directly
goods or services from a seller over the
Internet without an intermediary service.
10. • Online stores typically enable shoppers to use
"search" features to find specific models, brands
or items. Online customers must have access to
the Internet and a valid method of payment in
order to complete a transaction, such as a credit
card, debit card, or a service such as PayPal.
• For physical products (e.g., paperback books or
clothes), the e- tailer ships the products to the
customer; for digital products, such as digital
audio files of songs or software, the e- tailer
typically sends the file to the customer over the
Internet. The largest of these online retailing
corporations are Alibaba, Amazon.com, and eBay
Comfort of own home
A lot of stores within a click away
Comparison Shopping easier
Discount coupons available online
Lot of options
Save on Gas/diesel /petrol
Can only see items one page at a
Takes forever if you have a
Cant buy with cash
Errors in Billing
Not able to touch or try on
Returns more difficult
Shipping and Handling Cost
Credit Card Insecurity
• Billing to mobile phones and landlines
• Cash on delivery (C.O.D.)
• Cheque/ Check
• Debit card
• Direct debit in some countries (NFC)
• Electronic money of various types
• Gift cards
• Postal money order
• Wire transfer/delivery on payment
13. TIPS FOR PROTECTING YOUR SELF
Shop from a secure pc
Shop smart using only sites you know and trust
Shop with your credit card
Consider alternative payment methods
Keep passwords private
Never give out Social Security Number
Read privacy and security policy
▶ E-payment system is a way of making transactions or paying for goods and services through an
electronic medium without the use of check or cash. It’s also called an electronic payment
system or online payment system.
▶ The electronic payment system has grown increasingly over the last decades due to the widely
spread of internet-based banking and shopping.
▶ As the world advance more on technology development, a lot of electronic payment systems
and payment processing devices have been developed to increase, improve and provide secure
e-payment transactions while decreasing the percentage of check and cash transaction.
17. CASH PAYMENT SYSTEM
▶ Electronic Funds Transfer (EFT): this is an electronic system used to transfer money from one
bank account to another without any cash exchange by hand. EFT comprises many other
concepts of payment system include:
Direct debit: that is a financial transaction in which the account holder instructs the bank to
collect a specific amount of money from his account electronically for payment of goods or
E-Check: a digital version of an old paper check. It’s an electronic transfer of money from a
bank account, usually checking account
without the use of the paper check.
Electronic billing: this is another form
of electronic funds transfer used by
companies or businesses to collect
payments from customers
over electronic method.
18. Electronic cash (e-Cash): it is a form of an electronic payment system of which certain
amount of money is stored on a client device and made accessible for internet transaction.
Electronic cash is also referred to as digital cash and it make use of e-cash software
installed on the user PC or electronic devices. Example: PayPal.
Stored value card: this is another form of EFT used by stores. Stored value card is a card
variety that has a certain amount of money value stored and can be used to perform the
transaction in the issuer store. A typical example of stored value cards are gift cards.
19. CREDIT PAYMENT SYSTEM
▶ Credit Card: this is another form of the e-payment system which required the use of the
card issued by a financial institute to the cardholder for making payments online or through
an electronic device without the use of cash.
▶ E-Wallet: it is a form of prepaid account that stored user’s
financial data like debit and credit card information to make
an online transaction easier.
▶ Smart card: this use a plastic card embedded with the microprocessor that can be loaded
with funds to make transactions and instant payment of bills. It is also known as a chip
20. BENEFITS OF USING AN E-PAYMENT
▶ E-Commerce websites use an e-payment system to make it easier and more
convenient to pay for their customers. It comes with many benefits, which are:
More sales by reaching a new audience.
More effective and efficient transactions. It’s because these are made just in
minutes (even with one-click), without wasting customer’s time.
Convenience. Customers can pay for items on e-commerce website at anytime and
anywhere. They just need an internet connected device. As simple as that!
It also lowers the whole transaction cost.
▶ Today it’s easy to add payments to the website, so even a non-technical person
may implement it in minutes and start processing online payments.
▶ Payment gateways and payment providers offer highly effective security and anti-
fraud tools to make transactions reliable.
22. Hidden meaning in the logo - The smile that goes from A to Z tells that the company is willing
to deliver any product, anywhere in the world.
AMAZON is an American e-commerce company started in 1994 by Jeffrey P. Bezos. It is one
of the largest online retailer that managed to survive in its 90s and now is at great heights. It is
the 11th most searched site in the world.
How AMAZON managed its online success while many other companies failed?
Amazon has always been focusing on making additions to its product list. It started its business
by selling books only and now today it deals with nearly 2100 product categories. The main
reason for such a strong customer base is – wide range of each product is available. Apart from
buying from this website, it is easy to sell the product through AMAZON too ; which became the
reason for attraction of number of suppliers.
23. What made the customers attracted to AMAZON and grow the website rapidly?
Amazon has started its yearly membership program in which members on paying $79 per
month get the benefit that their purchased products will be delivered within two days on
discounted prices. Some other membership benefits are instant videos streaming and TV
shows without additional cost.
Amazon has focused to start a separate website for each country :
amazon.in for India
amazon.fr for France
amazon.de for Germany
amazon.it for Italy.
The strategy of bank is to provide value added services and products to the consumer,
utilizing the internet extensively.
The main aim of E-banking is to making transactions through online poses and make
customer more beneficial
With the help of digital payment solution a normal person can easily merge digital
banking with e- commerce as with the help of payment methods which includes solutions
like NET BANKING, CREDIT CARD BANKING &DEBIT CARD BANKING.
A person can buy anything on e-commerce sites like Amazon, flipchart, Zomato, Uber
etc. which reduces time and money of a person.
Banking & Financial market in India – Bhasin Niti
Banks & Institutional Management – Vsant Desai
E-commerce Framework --- Bharat Bhaskar
The future of e-Markets --- Martin Bichler