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MOTIVATION
It is derived from word motive which means
needs , desires and drives within the
individuals. It is the process of stimulating
people to actions to accomplish goals.
MOTIVE
• IT IS AN URGE TO ATTAIN SOME GOAL.
• A REASON FOR DOING SOMETHING.
MOTIVATION
• MOTIVATION IS A NEED OR DESIRE WITHIN
THE INDIVIDUAL THAT ACTIVATES AND
DIRECTS BEHAVIOR.
• IT REFERS TO THE DRIVING AND PULLING
FORCES WHICH RESULT IN PERSISTENT
BEHAVIOR DIRECTED TOWARDS
PARTICULAR GOALS.
CONCEPT OF MOTIVATION
INTRINSIC MOTIVATION
• It Originates inside the individual
• Refers to behavior that is driven by
internal rewards.
• In other words, the motivation to engage in
a behavior arises from within the individual
because it is naturally satisfying a person.
EXTRINSIC MOTIVATION
• It Originates outside the individual.
• Refers to behavior that is driven by
external rewards. Such ad money and
praise.
TYPES OF MOTIVATION
1. ACHIEVEMENT MOTIVATION
• IT IS THE DRIVE TO PURSUE AND ATTAIN
GOALS.
• ACCOMPLISHMENT IS IMPORTANT AND IT
IS NOT FOR THE REWARDS.
CONTD…….
2. AFFILIATION MOTIVATION
• IT IS A DRIVE THAT RELATE PEOPLE ON
SOCIAL BASIS.
• INDIVIDUALS PERFORM BETTER WHEN
THEY ARE COMPLIMENTED FOR THEIR
FAVORABLE ATTITUDES AND CO-
OPERATION.
CONTD…….
3. COMPETENCE MOTIVATION
• QUALITY OF BEING COMPETENT TO DEAL WITH
ANY SITUATION/PROBLEM IN SYSTEMATICALLY
• IT IS THE DRIVE THAT ALLOWS THE INDIVIDUAL TO
PERFORM HIGH QUALITY WORK.
• USING PROBLEM-SOLVING SKILLS AND STRIVE
TO BE CREATIVE WHEN CONFRONTED WITH
OBSTACLES.
• LEARN FROM THEIR EXPERIENCE
CONTD…….
4. POWER MOTIVATION
• IT IS THE DRIVE TO INFLUENCE PEOPLE
AND CHANGE SITUATIONS.
• WISH TO CREATE AN IMPACT ON THEIR
ORGANIZATION AND ARE WILLING TO TAKE
RISKS.
CONTD…….
5. ATTITUDE MOTIVATION
• ATTITUDE MOTIVATION IS HOW PEOPLE
THINK AND FEEL.
– IT IS THEIR SELF CONFIDENCE, THEIR BELIEF IN
THEMSELVES, THEIR ATTITUDE TO LIFE.
– IT IS HOW THEY FEEL ABOUT THE FUTURE AND
HOW THEY REACT TO THE PAST.
CONTD…….
6. INCENTIVE MOTIVATION
• IT IS WHERE A PERSON OR A TEAM REAPS
A REWARD FROM AN ACTIVITY.
CONTD…….
7. FEAR MOTIVATION
• FEAR MOTIVATION COERCIONS A PERSON
TO ACT AGAINST WILL.
• IT IS HELPFUL IN THE SHORT RUN.
1. ABRAHAM MASLOW'S
HIERARCHY OF NEEDS THEORY
• Maslow’s hierarchy of needs is a theory in
psychology proposed by ABRAHAM
MASLOW'S in 1943.
• This theory is used to study and
describe the pattern of human
intrinsic motivation through behaviour.
• Maslow’s describe the pattern of human
motivation through the classification of FIVE
needs . This means in order for motivation to
occur at next level each level must be satisfied
within the individual themselves.
Physiological Needs
Safety Needs
Esteem Needs
Love & belongingness
Self-Actualization
• Furthermore, this theory is a key
foundation in understanding how drive and
motivation are correlated in human
behavior. Each of these individual levels
contain certain amount of internal
sensation that must be met in order for an
individual to complete their hierarchy
• The goal in Maslow’s theory is to attain the
FIFTH level or stage ; Self actualization
2. COGNITIVE
EVALUATION THEORY
• THIS THEORY IS DESIGNED TO EXPLAIN THE
EFFECTS OF EXTERNAL CONSEQUENCES ON
INTERNAL MOTIVATION.
(How intrinsic motivation is affected by external
forces)
External events will impact intrinsic motivation
for optimally challenging activities to influence
perceived competence. Events that promote
that greater perceived competence will
enhance intrinsic motivation where as those
that diminish perceived competence will
decrease intrinsic motivation.
3. E.R.G THEORY
• THIS THEORY PROPOSED BY AMERICAN
PSYCHOLOGIST CLAYTON ALDERFER
• THIS THEORY IS SIMPLIFIED VERSION OF
MASLOW'S HIERARCHY OF NEEDS THEORY.
• IT INCLUDES 3 NEEDS
ERG MEANS
1. E-EXISTENCE
2. R- RELATEDNESS
3. G- GROWTH
All three needs must be satisfied
simultaneously in order to feel motivated.
1. EXISTENCE NEEDS ARE DESIRES FOR
PHYSIOLOGICAL AND MATERIAL WELL-BEING. (IN
TERMS OF MASLOW'S MODEL, EXISTENCE NEEDS
INCLUDE PHYSIOLOGICAL AND SAFETY NEEDS)
Physiological Needs
Safety Needs
2. RELATEDNESS NEEDS ARE DESIRES OF PEOPLE
FOR MAINTAINING IMPORTANT & SATISFYING
INTERPERSONAL RELATIONSHIPS. (IN TERMS OF
MASLOW'S MODEL, RELATEDNESS
CORRESPONDENCE TO SOCIAL NEEDS)
Social Needs
3. GROWTH NEEDS ARE DESIRES FOR CONTINUED
PSYCHOLOGICAL GROWTH AND PERSONAL
DEVELOPMENT. (IN TERMS OF MASLOW'S MODEL,
GROWTH NEEDS INCLUDE ESTEEM AND SELF-
REALIZATION NEEDS)
Esteem Needs
Self-Actualization
THE MAJOR CONCLUSIONS OF THIS THEORY IS :
• IF A HIGHER NEED GOES UNSATISFIED THAN THE
DESIRE TO SATISFY A LOWER NEED INTENSIFIES.
IT MEANS IF SELF ACTUALIZATION IS NOT MET
THEN THE INDIVIDUAL WILL INVEST MORE EFFORT
IN THE RELATEDNESS CATERORY IN HOPES OF
ACHIEVING THE HIGHER NEED.
• IT MAY ALSO LEAD TO FRUSTRATION-REGRESSION
DIMENSION.
4. GOAL SETTING THEORY OF
MOTIVATION
• PROPOSED BY EDWIN.A.LOCKE IN 1960.
• THIS THEORY STATES THAT GOAL SETTING
IS ESSENTIALLY LINKED TO TASK
PERFORMANCE.
• IT ALSO STATES THAT SPECIFIC AND
CHALLENGING GOALS ALONG WITH
APPROPRIATE FEEDBACK CONTRIBUTE TO
HIGHER AND BETTER TASK
PERFORMANCE.
 GOAL SETTING IS MAJOR COMPONENT OF
PERSONAL DEVELOPMENT.
 MORE SPECIFIC AND AMBITIOUS GOALS LEAD TO
MORE PERFORMANCE IMPROVEMENT.
 IN SIMPLE WORDS, GOALS INDICATE AND GIVE
DIRECTION TO AN EMPLOYEE ABOUT WHAT NEEDS
TO BE DONE AND HOW MUCH EFFORTS ARE
REQUIRED TO BE PUT IN FOR A SPECIFIC TASK.
IMPORTANT FEATURES OF
GOAL-SETTING THEORY
• THE WILLINGNESS TO WORK TOWARDS
ATTAINMENT OF GOAL IS MAIN SOURCE OF
JOB MOTIVATION.
• SPECIFIC AND CLEAR GOALS LEAD TO
GREATER OUTPUT AND BETTER
PERFORMANCE.
• GOALS SHOULD BE REALISTIC AND
CHALLENGING.
• BETTER AND APPROPRIATE FEEDBACK OF
RESULTS DIRECTS THE EMPLOYEE
BEHAVIOUR AND CONTRIBUTES TO HIGHER
PERFORMANCE.
• For example- common personal goals
include losing weight ,achieving good
grades & saving money. Strategy for goal
setting begins with big picture before
breaking it into smaller components allows
one to focus on primary goal . Once the
main goal is set , breaking it up into
smaller , components to achieve the main
goal.
5.Herzberg ‘s Two- factor theory
• It was developed by Psychologist
Frederick Herzberg.
• It is also known as Herzberg’s motivation-
hygiene theory and dual factor theory. This
theory states that there are certain factors
at workplace that cause job satisfaction
while a separate set of factors cause
dissatisfaction at same time.
1. Motivators that give positive satisfaction
arising from intrinsic conditions of the job
itself , such as recognition achievement &
personal growth.
2. Hygiene factors are maintenance factors
these are extrinsic to the work itself and
include aspects such as company policy,
working conditions and wages etc.
6. MCCLELLAND'S ACQUIRED
NEEDS THEORY
• DAVID CLARENCE MCCLELLAND‘ AMERICAN
PSYCHOLOGIST PROPOSED ACQUIRED NEED
THEORY
• ACQUIRED NEEDS THEORY RECOGNIZES THAT
EVERYONE PRIORITIZES NEEDS DIFFERENTLY.
• HE BELIEVES THAT INDIVIDUALS ARE NOT BORN
WITH THESE NEEDS, BUT THEY ARE ACTUALLY
LEARNED THROUGH LIFE EXPERIENCES.
MCCLELLAND IDENTIFIES THREE SPECIFIC NEEDS:
1. NEED FOR ACHIEVEMENT IS THE DRIVE TO
ACCOMPLISH THE TASK THAT IS INTRINSICALLY
SATISFYING AND IS NOT ACCOMPANIED BY
MATERIAL REWARD.
• HIGH ACHIEVERS DIFFERENTIATE THEMSELVES
FROM OTHERS BY THEIR DESIRES TO DO THINGS
BETTER.
• THESE INDIVIDUALS ARE STRONGLY MOTIVATED
BY JOB SITUATIONS WITH PERSONAL
RESPONSIBILITY AND FEEDBACK.
2. NEED FOR POWER IS THE ABILITY TO INFLUENCE
THE BEHAVIOR OF OTHERS. PEOPLE WORKS AT
HIGHER POSITIONS IN AN ORGANIZATION CAN
INFLUENCE AND CONTROL OTHERS. THEY ARE
OUTSPOKEN, REALISTIC AND PRACTICAL.
 AN INDIVIDUAL WITH A HIGH NEED OF POWER IS
LIKELY TO FOLLOW A PATH OF CONTINUED
PROMOTION OVER TIME.
 INDIVIDUALS WITH A HIGH NEED OF POWER OFTEN
DEMONSTRATE THE FOLLOWING BEHAVIOR:
 ENJOY BEING IN CHARGE
 WANT TO INFLUENCE OTHERS
 PREFER TO BE PLACED INTO COMPETITIVE AND
STATUS-ORIENTED SITUATIONS
 TEND TO BE MORE CONCERNED WITH PRESTIGE
AND GAINING INFLUENCE OVER OTHERS THAN
WITH EFFECTIVE PERFORMANCE
3. NEED FOR AFFILIATION IS THE DESIRE FOR
FRIENDLY, CLOSE INTERPERSONAL
RELATIONSHIPS AND CONFLICT AVOIDANCE. AS
HUMAN BEINGS ARE SOCIAL ANIMAL. THEY LIKE TO
INRERACT AND BE WITH OTHERS. PEOPLE WITH
THESE NEEDS ARE HELPFUL TO OTHERS.
PEOPLE NEED AFFILIATION DISPLAY THE
FOLLOWING BEHAVIOR:
• TAKE A SPECIAL INTEREST IN WORK THAT
PROVIDES COMPANIONSHIP AND SOCIAL
APPROVAL
• STRIVE FOR FRIENDSHIP
• PREFER COOPERATIVE SITUATIONS RATHER THAN
COMPETITIVE ONES
• DESIRE RELATIONSHIPS INVOLVING A HIGH
DEGREE OF MUTUAL UNDERSTANDING.
• MAY NOT MAKE THE BEST MANAGERS BECAUSE
THEIR DESIRE FOR SOCIAL APPROVAL AND
FRIENDSHIP MAY COMPLICATE MANAGERIAL
DECISION MAKING.
7. EQUITY THEORY
• THIS THEORY IS CONSIDERED AS JUSTICE
THEORY WHICH IS DEVELOPED IN 1960 BY
BEHAVIOURAL PSYCHOLOGIST J.STACY ADAMS.
ACCORDING TO THIS THEORY,RESOURCES CAN BE
FAIRLY DIVIDED TO THE GROUP MEMBERS. IT IS
IMPORTANT FOR MOTIVATING THEM THAT LEADS TO
BETTER OUTCOME/PERFORMANCE.
• AS PER THIS MOTIVATION THEORY, AN
INDIVIDUAL’S MOTIVATION LEVEL IS CORRELATED
TO HIS PERCEPTION OF EQUITY, FAIRNESS AND
JUSTICE PRACTICED BY THE MANAGEMENT.
• EQUITY IS MEASURED BY THE RATIO OF
CONTRIBUTIONS AND REWARDS FOR EACH
PERSON
CONTD….
• HIGHER IS INDIVIDUAL’S PERCEPTION OF
FAIRNESS, GREATER IS THE MOTIVATION LEVEL.
• WHILE EVALUATING FAIRNESS, EMPLOYEE
COMPARES THE JOB INPUT TO OUTCOME AND
ALSO COMPARES THE SAME WITH THAT OF
ANOTHER PEER OF EQUAL CADRE/CATEGORY.
8. EXPECTANCY THEORY
THE EXPECTANCY THEORY WAS PROPOSED
BY VICTOR VROOM OF YALE SCHOOL OF
MANAGEMENT IN 1964.
 EXPECTANCY THEORY FOCUSES ON OUTCOMES ,
AND NOT ON NEED LIKE MASLOW AND HERZBERG.
 EXPECTANCY THEORY IS ABOUT THE MENTAL
PROCESSES REGARDING CHOICE OR CHOOSING.
 IT EXPLAINS THE PROCESSES THAT AN INDIVIDUAL
UNDERGOES TO MAKE CHOICES.
 THIS THEORY EMPHASIZES THE NEEDS FOR
ORGANIZATIONS TO RELATE REWARDS DIRECTLY
TO PERFORMANCE AND TO ENSURE THAT THE
REWARDS GIVEN TO THE DESERVED RECIPIENTS.
 THE EXPECTANCY THEORY OF MOTIVATION
EXPLAINS THE BEHAVIORAL PROCESS OF WHY
INDIVIDUALS CHOOSE ONE BEHAVIORAL OPTION
OVER ANOTHER.
 IT ALSO EXPLAINS HOW THEY MAKE DECISIONS TO
ACHIEVE THE EXPECTED OUTCOME.
THREE COMPONENTS
1. EXPECTANCY:- It is a belief that one’s efforts will
result in attainment of objectives EFFORT →
PERFORMANCE (E→P)
2. INSTRUMENTALITY:- PERFORMANCE → It is a
belief that a person will receive reward if the
performance expectation is met. OUTCOME (P→O)
3. VALENCE:- Valence is the value an individual places
on the rewards of an outcome. Which is based on their
needs , goals and sources of motivation that strengthen
their motivation.
Avoiding outcome/ welcome outcome
• THIS THEORY FOCUSES ON THREE THINGS
1. EFFORTS AND PERFORMANCE
RELATIONSHIP
2. PERFORMANCE AND REWARD
RELATIONSHIP
3. REWARDS AND PERSONAL GOAL
RELATIONSHIP
CREATING A MOTIVATING
CLIMATE
STRATEGIES FOR CREATING
A MOTIVATING CLIMATE
• HAVE CLEAR EXPECTATION FOR WORKERS, AND
COMMUNICATE THESE EXPECTATIONS
EFFECTIVELY.
• BE FAIR AND CONSISTENT WHEN DEALING WITH
ALL EMPLOYEES.
• BE A FIRM DECISION MAKER USING AN
APPROPRIATE DECISION MAKING STYLE.
• DEVELOP THE CONCEPT OF TEAM WORK.
• INTEGRATES STAFF’S NEEDS WITH THE
ORGANIZATIONS INTEREST AND PURPOSE.
• TO KNOW THE UNIQUENESS OF EACH EMPLOYEE.
• PROVIDE EXPERIENCE THAT PROVIDE
CHALLENGES OR “STRETCH” THE EMPLOYEE AND
ALLOW OPPORTUNITIES FOR GROWTH
CONTD…….
• PROVIDE RECOGNITION AND CREDIT TO THE
SUBORDINATES.
• PROVIDE REWARDS FAIRLY.
• CREATE A TRUSTFUL AND HELPING
RELATIONSHIP WITH EMPLOYEES.
• BE A ROLE MODEL FOR EMPLOYEES
LEADERSHIP ROLES AND
MANAGEMENT FUNCTION
ASSOCIATED WITH
CREATING A MOTIVATING
WORK CLIMATE
LEADERSHIP ROLES
• RECOGNIZE EACH WORKER AS UNIQUE
INDIVIDUAL WHO IS MOTIVATED BY DIFFERENT
THINGS.
• IDENTIFIES THE INDIVIDUALS AND COLLECTIVE
VALUE SYSTEM OF THE UNIT AND IMPLEMENTS A
REWARD SYSTEM THAT IS CONSISTENT WITH
THOSE VALUES.
• LISTEN ATTENTIVELY TO INDIVIDUAL AND
COLLECTIVE WORK VALUES AND ATTITUDES TO
IDENTIFY UNMET COLLECTIVE NEEDS THAT CAN
CAUSE DISSATISFACTION
• ENCOURAGE WORKERS TO “STRETCH”
THEMSELVES IN AN EFFORT TO PROMOTE SELF
GROWTH AND SELF ACTUALIZATION.
CONTD…..
• MAINTAINS A POSITIVE AND ENTHUSIASTIC IMAGE
AS A ROLE MODEL TO SUBORDINATES IN THE
CLINICAL SETTING
• ENCOURAGE MENTORING, SPONSORSHIP AND
COACHING WITH SUBORDINATES.
• DEVELOP TIME AND ENERGY TO CREATE AN
ENVIRONMENT THAT IS SUPPORTIVE AND
ENCOURAGING TO THE DISCOURAGING
INDIVIDUAL.
MANAGEMENT FUNCTIONS
• USES LEGITIMATE AUTHORITY TO PROVIDE
FORMAL REWARD SYSTEM.
• USES POSITIVE FEEDBACK TO REWARD
THE INDIVIDUAL EMPLOYEE.
• DEVELOPS UNIT GOALS THAT INTEGRATE
ORGANIZATIONAL AND SUBORDINATE
NEEDS.
CONTD……
• MAINTAINS A UNIT ENVIRONMENT THAT
ELIMINATES OR REDUCES JOB
DISSATISFIES
• CREATES THE TENSION NECESSARY TO
MAINTAIN PRODUCTIVITY WHILE
ENCOURAGING SUBORDINATE JOB
SATISFACTION.
CONTD……
• CLEARLY COMMUNICATES EXPECTATION
TO SUBORDINATES
• DEMONSTRATES AND COMMUNICATES
SINCERE RESPECT, CONCERN, TRUST, AND
A SENSE OF BELONGING TO
SUBORDINATES.
CONTD….
• ASSIGNS WORK DUTIES PROPERLY.
• IDENTIFIES ACHIEVEMENT, AFFILIATION OR
POWER NEEDS OF SUBORDINATES AND
DEVELOPS APPROPRIATE MOTIVATIONAL
STRATEGIES TO MEET THOSE NEEDS.
METHODS FOR
MOTIVATING
EMPLOYEES
MEASURES TAKEN BY THE
NURSE MANAGER TO
FACILITATE NURSES
MOTIVATION
CONTD……..
• ACT AS A ROLE MODEL
• DEVELOP AND MAINTAIN GOOD PERSONAL
RELATIONS
• POST EACH NURSE WHERE SHE CAN WORK
BEST
• USE A PARTICIPATIVE STYLE
CONTD……..
• GUIDE, ENCOURAGE AND SUPPORT
CONTINUOUSLY
• REWARD GOOD WORK
• BUILD TEAM WORK
• PROVIDE CONTINUING EDUCATION
SUMMARIZATION
RECAPTUALIZATION
BIBLIOGRAPHY
• SAKHARKAR BM. PRINCIPLES OF HOSPITAL
ADMINISTRATION AND PLANNING.4TH ED.
JAYPEE PUBLISHER; 2006:133-41.
• KOONTZ HAROLD AND WEIHRICH HEINZ.
ESSENTIALS OF MANAGEMENT. 8TH ED.
MCGRAW HILL. NEW DELHI; 2010: 290-96.
CONTD……..
• HUSTON CAROL J. AND MARQUIS BESSIE L.
LEADERSHIP ROLES AND MANAGEMENT
FUNCTIONS IN NURSING. 5TH
ED.LIPPINCOTT WILLIAMS AND WILKINS;
2006: 443-58.
• http://www.cliffsnotes.com/more-
subjects/principles-of-management/motivating-
and-rewarding-employees/motivation-theories-
individual-needs
CONTD……..
• http://www.citehr.com/20105-stick-carrot-
approach-motivation.html#ixzz2xjSDFsNI
• http://www.motivationaltheories.in
Motivation

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Motivation

  • 1.
  • 2. MOTIVATION It is derived from word motive which means needs , desires and drives within the individuals. It is the process of stimulating people to actions to accomplish goals.
  • 3. MOTIVE • IT IS AN URGE TO ATTAIN SOME GOAL. • A REASON FOR DOING SOMETHING.
  • 4. MOTIVATION • MOTIVATION IS A NEED OR DESIRE WITHIN THE INDIVIDUAL THAT ACTIVATES AND DIRECTS BEHAVIOR. • IT REFERS TO THE DRIVING AND PULLING FORCES WHICH RESULT IN PERSISTENT BEHAVIOR DIRECTED TOWARDS PARTICULAR GOALS.
  • 6. INTRINSIC MOTIVATION • It Originates inside the individual • Refers to behavior that is driven by internal rewards. • In other words, the motivation to engage in a behavior arises from within the individual because it is naturally satisfying a person.
  • 7. EXTRINSIC MOTIVATION • It Originates outside the individual. • Refers to behavior that is driven by external rewards. Such ad money and praise.
  • 8. TYPES OF MOTIVATION 1. ACHIEVEMENT MOTIVATION • IT IS THE DRIVE TO PURSUE AND ATTAIN GOALS. • ACCOMPLISHMENT IS IMPORTANT AND IT IS NOT FOR THE REWARDS.
  • 9. CONTD……. 2. AFFILIATION MOTIVATION • IT IS A DRIVE THAT RELATE PEOPLE ON SOCIAL BASIS. • INDIVIDUALS PERFORM BETTER WHEN THEY ARE COMPLIMENTED FOR THEIR FAVORABLE ATTITUDES AND CO- OPERATION.
  • 10. CONTD……. 3. COMPETENCE MOTIVATION • QUALITY OF BEING COMPETENT TO DEAL WITH ANY SITUATION/PROBLEM IN SYSTEMATICALLY • IT IS THE DRIVE THAT ALLOWS THE INDIVIDUAL TO PERFORM HIGH QUALITY WORK. • USING PROBLEM-SOLVING SKILLS AND STRIVE TO BE CREATIVE WHEN CONFRONTED WITH OBSTACLES. • LEARN FROM THEIR EXPERIENCE
  • 11. CONTD……. 4. POWER MOTIVATION • IT IS THE DRIVE TO INFLUENCE PEOPLE AND CHANGE SITUATIONS. • WISH TO CREATE AN IMPACT ON THEIR ORGANIZATION AND ARE WILLING TO TAKE RISKS.
  • 12. CONTD……. 5. ATTITUDE MOTIVATION • ATTITUDE MOTIVATION IS HOW PEOPLE THINK AND FEEL. – IT IS THEIR SELF CONFIDENCE, THEIR BELIEF IN THEMSELVES, THEIR ATTITUDE TO LIFE. – IT IS HOW THEY FEEL ABOUT THE FUTURE AND HOW THEY REACT TO THE PAST.
  • 13. CONTD……. 6. INCENTIVE MOTIVATION • IT IS WHERE A PERSON OR A TEAM REAPS A REWARD FROM AN ACTIVITY.
  • 14. CONTD……. 7. FEAR MOTIVATION • FEAR MOTIVATION COERCIONS A PERSON TO ACT AGAINST WILL. • IT IS HELPFUL IN THE SHORT RUN.
  • 15.
  • 16. 1. ABRAHAM MASLOW'S HIERARCHY OF NEEDS THEORY
  • 17. • Maslow’s hierarchy of needs is a theory in psychology proposed by ABRAHAM MASLOW'S in 1943. • This theory is used to study and describe the pattern of human intrinsic motivation through behaviour.
  • 18. • Maslow’s describe the pattern of human motivation through the classification of FIVE needs . This means in order for motivation to occur at next level each level must be satisfied within the individual themselves. Physiological Needs Safety Needs Esteem Needs Love & belongingness Self-Actualization
  • 19. • Furthermore, this theory is a key foundation in understanding how drive and motivation are correlated in human behavior. Each of these individual levels contain certain amount of internal sensation that must be met in order for an individual to complete their hierarchy • The goal in Maslow’s theory is to attain the FIFTH level or stage ; Self actualization
  • 20. 2. COGNITIVE EVALUATION THEORY • THIS THEORY IS DESIGNED TO EXPLAIN THE EFFECTS OF EXTERNAL CONSEQUENCES ON INTERNAL MOTIVATION. (How intrinsic motivation is affected by external forces)
  • 21. External events will impact intrinsic motivation for optimally challenging activities to influence perceived competence. Events that promote that greater perceived competence will enhance intrinsic motivation where as those that diminish perceived competence will decrease intrinsic motivation.
  • 22. 3. E.R.G THEORY • THIS THEORY PROPOSED BY AMERICAN PSYCHOLOGIST CLAYTON ALDERFER • THIS THEORY IS SIMPLIFIED VERSION OF MASLOW'S HIERARCHY OF NEEDS THEORY. • IT INCLUDES 3 NEEDS ERG MEANS 1. E-EXISTENCE 2. R- RELATEDNESS 3. G- GROWTH
  • 23. All three needs must be satisfied simultaneously in order to feel motivated.
  • 24. 1. EXISTENCE NEEDS ARE DESIRES FOR PHYSIOLOGICAL AND MATERIAL WELL-BEING. (IN TERMS OF MASLOW'S MODEL, EXISTENCE NEEDS INCLUDE PHYSIOLOGICAL AND SAFETY NEEDS) Physiological Needs Safety Needs
  • 25. 2. RELATEDNESS NEEDS ARE DESIRES OF PEOPLE FOR MAINTAINING IMPORTANT & SATISFYING INTERPERSONAL RELATIONSHIPS. (IN TERMS OF MASLOW'S MODEL, RELATEDNESS CORRESPONDENCE TO SOCIAL NEEDS) Social Needs
  • 26. 3. GROWTH NEEDS ARE DESIRES FOR CONTINUED PSYCHOLOGICAL GROWTH AND PERSONAL DEVELOPMENT. (IN TERMS OF MASLOW'S MODEL, GROWTH NEEDS INCLUDE ESTEEM AND SELF- REALIZATION NEEDS) Esteem Needs Self-Actualization
  • 27. THE MAJOR CONCLUSIONS OF THIS THEORY IS : • IF A HIGHER NEED GOES UNSATISFIED THAN THE DESIRE TO SATISFY A LOWER NEED INTENSIFIES. IT MEANS IF SELF ACTUALIZATION IS NOT MET THEN THE INDIVIDUAL WILL INVEST MORE EFFORT IN THE RELATEDNESS CATERORY IN HOPES OF ACHIEVING THE HIGHER NEED. • IT MAY ALSO LEAD TO FRUSTRATION-REGRESSION DIMENSION.
  • 28. 4. GOAL SETTING THEORY OF MOTIVATION • PROPOSED BY EDWIN.A.LOCKE IN 1960. • THIS THEORY STATES THAT GOAL SETTING IS ESSENTIALLY LINKED TO TASK PERFORMANCE.
  • 29. • IT ALSO STATES THAT SPECIFIC AND CHALLENGING GOALS ALONG WITH APPROPRIATE FEEDBACK CONTRIBUTE TO HIGHER AND BETTER TASK PERFORMANCE.
  • 30.  GOAL SETTING IS MAJOR COMPONENT OF PERSONAL DEVELOPMENT.  MORE SPECIFIC AND AMBITIOUS GOALS LEAD TO MORE PERFORMANCE IMPROVEMENT.  IN SIMPLE WORDS, GOALS INDICATE AND GIVE DIRECTION TO AN EMPLOYEE ABOUT WHAT NEEDS TO BE DONE AND HOW MUCH EFFORTS ARE REQUIRED TO BE PUT IN FOR A SPECIFIC TASK.
  • 31. IMPORTANT FEATURES OF GOAL-SETTING THEORY • THE WILLINGNESS TO WORK TOWARDS ATTAINMENT OF GOAL IS MAIN SOURCE OF JOB MOTIVATION. • SPECIFIC AND CLEAR GOALS LEAD TO GREATER OUTPUT AND BETTER PERFORMANCE.
  • 32. • GOALS SHOULD BE REALISTIC AND CHALLENGING. • BETTER AND APPROPRIATE FEEDBACK OF RESULTS DIRECTS THE EMPLOYEE BEHAVIOUR AND CONTRIBUTES TO HIGHER PERFORMANCE.
  • 33. • For example- common personal goals include losing weight ,achieving good grades & saving money. Strategy for goal setting begins with big picture before breaking it into smaller components allows one to focus on primary goal . Once the main goal is set , breaking it up into smaller , components to achieve the main goal.
  • 34. 5.Herzberg ‘s Two- factor theory • It was developed by Psychologist Frederick Herzberg. • It is also known as Herzberg’s motivation- hygiene theory and dual factor theory. This theory states that there are certain factors at workplace that cause job satisfaction while a separate set of factors cause dissatisfaction at same time.
  • 35.
  • 36. 1. Motivators that give positive satisfaction arising from intrinsic conditions of the job itself , such as recognition achievement & personal growth. 2. Hygiene factors are maintenance factors these are extrinsic to the work itself and include aspects such as company policy, working conditions and wages etc.
  • 37. 6. MCCLELLAND'S ACQUIRED NEEDS THEORY • DAVID CLARENCE MCCLELLAND‘ AMERICAN PSYCHOLOGIST PROPOSED ACQUIRED NEED THEORY • ACQUIRED NEEDS THEORY RECOGNIZES THAT EVERYONE PRIORITIZES NEEDS DIFFERENTLY. • HE BELIEVES THAT INDIVIDUALS ARE NOT BORN WITH THESE NEEDS, BUT THEY ARE ACTUALLY LEARNED THROUGH LIFE EXPERIENCES.
  • 38. MCCLELLAND IDENTIFIES THREE SPECIFIC NEEDS: 1. NEED FOR ACHIEVEMENT IS THE DRIVE TO ACCOMPLISH THE TASK THAT IS INTRINSICALLY SATISFYING AND IS NOT ACCOMPANIED BY MATERIAL REWARD. • HIGH ACHIEVERS DIFFERENTIATE THEMSELVES FROM OTHERS BY THEIR DESIRES TO DO THINGS BETTER. • THESE INDIVIDUALS ARE STRONGLY MOTIVATED BY JOB SITUATIONS WITH PERSONAL RESPONSIBILITY AND FEEDBACK.
  • 39. 2. NEED FOR POWER IS THE ABILITY TO INFLUENCE THE BEHAVIOR OF OTHERS. PEOPLE WORKS AT HIGHER POSITIONS IN AN ORGANIZATION CAN INFLUENCE AND CONTROL OTHERS. THEY ARE OUTSPOKEN, REALISTIC AND PRACTICAL.  AN INDIVIDUAL WITH A HIGH NEED OF POWER IS LIKELY TO FOLLOW A PATH OF CONTINUED PROMOTION OVER TIME.
  • 40.  INDIVIDUALS WITH A HIGH NEED OF POWER OFTEN DEMONSTRATE THE FOLLOWING BEHAVIOR:  ENJOY BEING IN CHARGE  WANT TO INFLUENCE OTHERS  PREFER TO BE PLACED INTO COMPETITIVE AND STATUS-ORIENTED SITUATIONS  TEND TO BE MORE CONCERNED WITH PRESTIGE AND GAINING INFLUENCE OVER OTHERS THAN WITH EFFECTIVE PERFORMANCE
  • 41. 3. NEED FOR AFFILIATION IS THE DESIRE FOR FRIENDLY, CLOSE INTERPERSONAL RELATIONSHIPS AND CONFLICT AVOIDANCE. AS HUMAN BEINGS ARE SOCIAL ANIMAL. THEY LIKE TO INRERACT AND BE WITH OTHERS. PEOPLE WITH THESE NEEDS ARE HELPFUL TO OTHERS.
  • 42. PEOPLE NEED AFFILIATION DISPLAY THE FOLLOWING BEHAVIOR: • TAKE A SPECIAL INTEREST IN WORK THAT PROVIDES COMPANIONSHIP AND SOCIAL APPROVAL • STRIVE FOR FRIENDSHIP • PREFER COOPERATIVE SITUATIONS RATHER THAN COMPETITIVE ONES
  • 43. • DESIRE RELATIONSHIPS INVOLVING A HIGH DEGREE OF MUTUAL UNDERSTANDING. • MAY NOT MAKE THE BEST MANAGERS BECAUSE THEIR DESIRE FOR SOCIAL APPROVAL AND FRIENDSHIP MAY COMPLICATE MANAGERIAL DECISION MAKING.
  • 44. 7. EQUITY THEORY • THIS THEORY IS CONSIDERED AS JUSTICE THEORY WHICH IS DEVELOPED IN 1960 BY BEHAVIOURAL PSYCHOLOGIST J.STACY ADAMS. ACCORDING TO THIS THEORY,RESOURCES CAN BE FAIRLY DIVIDED TO THE GROUP MEMBERS. IT IS IMPORTANT FOR MOTIVATING THEM THAT LEADS TO BETTER OUTCOME/PERFORMANCE.
  • 45. • AS PER THIS MOTIVATION THEORY, AN INDIVIDUAL’S MOTIVATION LEVEL IS CORRELATED TO HIS PERCEPTION OF EQUITY, FAIRNESS AND JUSTICE PRACTICED BY THE MANAGEMENT. • EQUITY IS MEASURED BY THE RATIO OF CONTRIBUTIONS AND REWARDS FOR EACH PERSON
  • 46. CONTD…. • HIGHER IS INDIVIDUAL’S PERCEPTION OF FAIRNESS, GREATER IS THE MOTIVATION LEVEL. • WHILE EVALUATING FAIRNESS, EMPLOYEE COMPARES THE JOB INPUT TO OUTCOME AND ALSO COMPARES THE SAME WITH THAT OF ANOTHER PEER OF EQUAL CADRE/CATEGORY.
  • 47. 8. EXPECTANCY THEORY THE EXPECTANCY THEORY WAS PROPOSED BY VICTOR VROOM OF YALE SCHOOL OF MANAGEMENT IN 1964.  EXPECTANCY THEORY FOCUSES ON OUTCOMES , AND NOT ON NEED LIKE MASLOW AND HERZBERG.
  • 48.  EXPECTANCY THEORY IS ABOUT THE MENTAL PROCESSES REGARDING CHOICE OR CHOOSING.  IT EXPLAINS THE PROCESSES THAT AN INDIVIDUAL UNDERGOES TO MAKE CHOICES.
  • 49.  THIS THEORY EMPHASIZES THE NEEDS FOR ORGANIZATIONS TO RELATE REWARDS DIRECTLY TO PERFORMANCE AND TO ENSURE THAT THE REWARDS GIVEN TO THE DESERVED RECIPIENTS.  THE EXPECTANCY THEORY OF MOTIVATION EXPLAINS THE BEHAVIORAL PROCESS OF WHY INDIVIDUALS CHOOSE ONE BEHAVIORAL OPTION OVER ANOTHER.  IT ALSO EXPLAINS HOW THEY MAKE DECISIONS TO ACHIEVE THE EXPECTED OUTCOME.
  • 50. THREE COMPONENTS 1. EXPECTANCY:- It is a belief that one’s efforts will result in attainment of objectives EFFORT → PERFORMANCE (E→P) 2. INSTRUMENTALITY:- PERFORMANCE → It is a belief that a person will receive reward if the performance expectation is met. OUTCOME (P→O) 3. VALENCE:- Valence is the value an individual places on the rewards of an outcome. Which is based on their needs , goals and sources of motivation that strengthen their motivation. Avoiding outcome/ welcome outcome
  • 51. • THIS THEORY FOCUSES ON THREE THINGS 1. EFFORTS AND PERFORMANCE RELATIONSHIP 2. PERFORMANCE AND REWARD RELATIONSHIP 3. REWARDS AND PERSONAL GOAL RELATIONSHIP
  • 52.
  • 54. STRATEGIES FOR CREATING A MOTIVATING CLIMATE • HAVE CLEAR EXPECTATION FOR WORKERS, AND COMMUNICATE THESE EXPECTATIONS EFFECTIVELY. • BE FAIR AND CONSISTENT WHEN DEALING WITH ALL EMPLOYEES. • BE A FIRM DECISION MAKER USING AN APPROPRIATE DECISION MAKING STYLE.
  • 55. • DEVELOP THE CONCEPT OF TEAM WORK. • INTEGRATES STAFF’S NEEDS WITH THE ORGANIZATIONS INTEREST AND PURPOSE. • TO KNOW THE UNIQUENESS OF EACH EMPLOYEE. • PROVIDE EXPERIENCE THAT PROVIDE CHALLENGES OR “STRETCH” THE EMPLOYEE AND ALLOW OPPORTUNITIES FOR GROWTH
  • 56. CONTD……. • PROVIDE RECOGNITION AND CREDIT TO THE SUBORDINATES. • PROVIDE REWARDS FAIRLY. • CREATE A TRUSTFUL AND HELPING RELATIONSHIP WITH EMPLOYEES. • BE A ROLE MODEL FOR EMPLOYEES
  • 57. LEADERSHIP ROLES AND MANAGEMENT FUNCTION ASSOCIATED WITH CREATING A MOTIVATING WORK CLIMATE
  • 58. LEADERSHIP ROLES • RECOGNIZE EACH WORKER AS UNIQUE INDIVIDUAL WHO IS MOTIVATED BY DIFFERENT THINGS. • IDENTIFIES THE INDIVIDUALS AND COLLECTIVE VALUE SYSTEM OF THE UNIT AND IMPLEMENTS A REWARD SYSTEM THAT IS CONSISTENT WITH THOSE VALUES.
  • 59. • LISTEN ATTENTIVELY TO INDIVIDUAL AND COLLECTIVE WORK VALUES AND ATTITUDES TO IDENTIFY UNMET COLLECTIVE NEEDS THAT CAN CAUSE DISSATISFACTION • ENCOURAGE WORKERS TO “STRETCH” THEMSELVES IN AN EFFORT TO PROMOTE SELF GROWTH AND SELF ACTUALIZATION.
  • 60. CONTD….. • MAINTAINS A POSITIVE AND ENTHUSIASTIC IMAGE AS A ROLE MODEL TO SUBORDINATES IN THE CLINICAL SETTING • ENCOURAGE MENTORING, SPONSORSHIP AND COACHING WITH SUBORDINATES. • DEVELOP TIME AND ENERGY TO CREATE AN ENVIRONMENT THAT IS SUPPORTIVE AND ENCOURAGING TO THE DISCOURAGING INDIVIDUAL.
  • 61. MANAGEMENT FUNCTIONS • USES LEGITIMATE AUTHORITY TO PROVIDE FORMAL REWARD SYSTEM. • USES POSITIVE FEEDBACK TO REWARD THE INDIVIDUAL EMPLOYEE. • DEVELOPS UNIT GOALS THAT INTEGRATE ORGANIZATIONAL AND SUBORDINATE NEEDS.
  • 62. CONTD…… • MAINTAINS A UNIT ENVIRONMENT THAT ELIMINATES OR REDUCES JOB DISSATISFIES • CREATES THE TENSION NECESSARY TO MAINTAIN PRODUCTIVITY WHILE ENCOURAGING SUBORDINATE JOB SATISFACTION.
  • 63. CONTD…… • CLEARLY COMMUNICATES EXPECTATION TO SUBORDINATES • DEMONSTRATES AND COMMUNICATES SINCERE RESPECT, CONCERN, TRUST, AND A SENSE OF BELONGING TO SUBORDINATES.
  • 64. CONTD…. • ASSIGNS WORK DUTIES PROPERLY. • IDENTIFIES ACHIEVEMENT, AFFILIATION OR POWER NEEDS OF SUBORDINATES AND DEVELOPS APPROPRIATE MOTIVATIONAL STRATEGIES TO MEET THOSE NEEDS.
  • 66. MEASURES TAKEN BY THE NURSE MANAGER TO FACILITATE NURSES MOTIVATION
  • 67. CONTD…….. • ACT AS A ROLE MODEL • DEVELOP AND MAINTAIN GOOD PERSONAL RELATIONS • POST EACH NURSE WHERE SHE CAN WORK BEST • USE A PARTICIPATIVE STYLE
  • 68. CONTD…….. • GUIDE, ENCOURAGE AND SUPPORT CONTINUOUSLY • REWARD GOOD WORK • BUILD TEAM WORK • PROVIDE CONTINUING EDUCATION
  • 69.
  • 72. BIBLIOGRAPHY • SAKHARKAR BM. PRINCIPLES OF HOSPITAL ADMINISTRATION AND PLANNING.4TH ED. JAYPEE PUBLISHER; 2006:133-41. • KOONTZ HAROLD AND WEIHRICH HEINZ. ESSENTIALS OF MANAGEMENT. 8TH ED. MCGRAW HILL. NEW DELHI; 2010: 290-96.
  • 73. CONTD…….. • HUSTON CAROL J. AND MARQUIS BESSIE L. LEADERSHIP ROLES AND MANAGEMENT FUNCTIONS IN NURSING. 5TH ED.LIPPINCOTT WILLIAMS AND WILKINS; 2006: 443-58. • http://www.cliffsnotes.com/more- subjects/principles-of-management/motivating- and-rewarding-employees/motivation-theories- individual-needs