POS terminals can be fixed, wireless or mobile, with fixed POS terminals accounting for 81 percent of the total market revenue due to early adoption. But wireless and mobile POS terminals are catching up, due to ease of use and lower cost of deployment compared to traditional POS devices.
Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...
Provider uses IoT services to boost sales and enhance customer experience at POS terminals
1. The global point-of-sale (POS) terminals market stood at $36.86 billion in 2013, and is
expected to demonstrate an impressive 11.6 percent compound annual growth rate from
2014 through 2020. Accelerated adoption of mobile POS terminals across retail and
hospitality sectors is the key growth driver of this market.
POS terminals can be fixed, wireless or mobile, with fixed POS terminals accounting for
81 percent of the total market revenue due to early adoption. But wireless and mobile POS
terminals are catching up, due to ease of use and lower cost of deployment compared to
traditional POS devices. The demand for mobile POS terminals is especially high among
small- and medium-scale businesses due to the smaller upfront investment.
A leading global provider of POS solutions has been developing smart and secure payment
platforms to meet growing market demand and stay ahead of the competition. The
company’s innovative solutions rely on the power of the Internet of Things (IoT) to facilitate
payments through a variety of channels, improving merchants’ profitability and enhancing
the customer experience.
The benefits derived by leveraging IoT include:
• Readily enable mobile payments via POS terminals
• Connect and track line-of-business assets to improve efficiency and reduce costs
• Optimize operational performance with real-time intelligence
• Combine and analyze data from different sources to deliver personalized engagement
to the customer
Control Center automates provisioning
to accelerate time to market
As a growing number of merchants worldwide
adopt mobile payment acceptance technology, the
provider needed a cost-effective solution to scale
provisioning to support the escalating number of
connected terminals. Control Center’s automated
provisioning enabled the POS service provider to
roll out new machines faster. Real-time monitoring
allows the company to alert operators of anomalous
device behavior, leading to reduced maintenance
costs and minimizing downtime.
Provider uses IoT services to boost sales and enhance
customer experience at POS terminals
Retail Point-of-Sale
Customer
Use Case
“Bringing secure payment
into connected devices
will root our payment
acceptance expertise in the
Internet of Things,” said the
organization’s CEO.
CONFIDENTIAL
