Grow. Discover. Create. Learn. We have affordable classes starting every week at times that fit your schedule. Learn something new in as little as one day. Explore your creative side. Start a new career with one of our certificate programs. We offer free advisement in all of our programs.

3. Mission
Statement
Training Partners . . . . . . . . . . . . . . . . . . .1 Culture
Tuition Remission . . . . . . . . . . . . . . . . . .2 The Mission of the UNM
Story of New Mexico
How to Register . . . . . . . . . . . . . . . . . . . .2 Division of Continuing
Travel and Lecture Series . . . . . . . . . .95
Dean’s Message . . . . . . . . . . . . . . . . . . .3
Osher Lifelong Learning . . . . . . . . . . .107 Education is to lead and
Department Directory . . . . . . . . . . . . . . .3
Staff Directory . . . . . . . . . . . . . . . . . . . . .4 Growth & Enrichment collaborate with the
Course Index . . . . . . . . . . . . . . . . . . . .163 community and within the
General Information . . . . . . . . . . . . . .110
Information and Policies . . . . . . . . . . .166
Table of Contents . . . . . . . . . . . . . . . .111 University to develop
Financial Aid and Loan Information . .166
Off Campus Location Guide . . . . . . .113 concepts, strategies, and
Non-Credit Registration Form . . . . . .168
Personal Growth . . . . . . . . . . . . . . . . .115
delivery systems which
Business & Technology Personal Enrichment . . . . . . . . . . . . . .130
Especially for Youth . . . . . . . . . . . . . . .159 generate relevant lifelong
Table of Contents . . . . . . . . . . . . . . . . . .6
learning opportunities for
Online Training Information . . . . . . . . . .7 Community Service
Custom Training a diverse, evolving society.
Spanish Resource Center . . . . . . . . . .162
and Consultation Services . . . . . . . . . . .8
DWI Awareness Training . . . . . . . . . . .162
Certificate Programs
and Certifications . . . . . . . . . . . . . . . . .11
Course Information . . . . . . . . . . . . . . . .41
Vision
The Vision of the UNM
Training Partners Division of Continuing
UNM Continuing Education partners with many companies to provide the very best
in local, national, and international training. In service to the community we also Education is to enrich the
enhance access to professional organizations through required content courses, test personal and
prep classes, and contact information. In many cases testing vouchers are available
for sale and our testing center is conveniently located on our campus. professional lives of
people through quality
creative and innovative
®
learning experiences.
Produced by the
Marketing Department,
UNM Continuing Education
Kim Halpern
Marketing Director
Deborah Kastman
Graphic Design &
Production Manager
Sarah Radaelli-Sanchez
Graphic Design
Registration | Online: dce.unm.edu Phone: (505) 277-0077 | Fax: (505) 277-1990 | Follow us on
Registration Information on next page | Registration Form on page 168 | Course Index on page 163

4. Office Hours
Non-Credit Registration Center
Mon-Fri, 7:30am-5:30pm
with the exception of holidays.*
Fill out Registration Form (page 168) completely, with course & section
(See list below.)
numbers. Business policies, such as our refund policy, are on page 166.
Important Dates Register Online Walk it in
Non-credit registration for the Fall
dce.unm.edu M-F, 7:30am-5:30pm
semester begins July 18. Registration is
UNM Continuing Education
ongoing throughout the semester.
Our online registration module is quick, 1634 University Blvd. NE
Fall classes start August 22.
convenient, and always available. (just north of
Please register early as many popular View class schedules, register for courses, and Indian School)
classes fill quickly!
more... online, anytime, anywhere. Payment must be made in
*UNM offices are closed: full at time
Some of the advantages of online registration:
Sep 5, Nov 24-25, Dec 23-30, 2011 of registration.
• Create and update your own confidential
student profile
Free Parking Mail it in
Parking is free and readily available for • Access your transaction records and transcript
UNM Continuing Education
all classes held at the UNM Continuing • Schedule your favorite classes
Attn: Registration
Education/UNM Conference Center • Enjoy easy, safe payment protected by Verisign™ MSC07 4030
complex. Please refrain from parking in • Receive confirmation email with class number 1 University of New Mexico
the clinic or Masonic Lodge parking lots Albuquerque, NM
adjacent to our campus. Your car may be 87131-0001
towed or ticketed. If our front and back Phone it in
parking lots are full, free overflow parking 505-277-0077 Fax it in
is located at 1642 University Blvd, two M-F, 7:30am-5:30pm with Visa, MasterCard,
lots north of our campus. 505-277-1990
Discover or American Express.
24 hrs. a day!
Please have course numbers and section
letters ready. Fax or mail instructions:
Tuition Remission for UNM Fax/mail registration form
Faculty/Staff/Retirees: Confirming Your Enrollment together with
When you enroll in a non-credit class by phone, one of the following:
(forms found online at dce.unm.edu) • Visa, Mastercard, Discover or
mail or Fax, we will send you an enrollment
Use UNM’s tuition remission for American Express number
confirmation by mail or email. We will notify you
approved UNM Continuing Education • Purchase order
of any changes to the class.
non-credit classes. Eligible Professional • Check (mail only)
Development categories include Note: If your enrollment confirmation doesn’t
• UNM tuition remission form
Information Technology, Digital Arts, arrive within two weeks, call (505) 277-0077
Please call our office to confirm
Professional Development and Skills, during office hours, M-F, 7:30am-5:30pm.
receipt of fax.
and Health Care and Human Services
Business and Technology, and approved
Health and Fitness courses listed under
Growth & Enrichment. 10% discount is available towards non-credit classes for:
Please Note: IRS Regulations require • Anyone registering for three or more classes at the same time;
that Tuition Remission benefits used to • Organizations registering three or more employees in the same class;
register for any Health and Fitness • Senior citizens age 65 or older with proof of age (also available online);
courses, which are listed under the • UNM students with a valid UNM ID;
Growth Enrichment section of this
• Couples Rates are available for some dance and Money Matters classes.
catalog, be included as taxable income
and subject to withholding. Please refer The couples rate is considered a discount, and all rules apply.
to the UNM Business Policy 3700 at Discount is available with phone/walk-in registration only. Discount is available only
http://www.unm.edu/~ubppm/ubpp- at original time of registration. Discount is not transferable, cumulative or applicable to
manual/3700.htm for complete Tuition any in-class materials, books or special fees. For third-party funded students, the
Remission policy information. It is the standard discounts offered may not apply. Discounts are not available for the Story of
Registration
employee’s responsibility to monitor
New Mexico Lecture Series or Field Trips, Osher, the Substance Abuse Studies Training
their use of Tuition Remission.
Program, select Business & Technology or Custom Training courses. No discounts on
For questions regarding the UNM
Ed2Go, Gatlin or Skillsoft online courses. Individual programs may offer special
tuition remission benefit, call the
benefits office at 505-277-MyHR. discounts or incentives. See individual program information for complete details.
2 Registration Form page 168 | Information and Policies page 166

5. Dr. Rita Department Directory
Martinez-Purson
Most Requested Numbers
Dean, UNM Division of
Catalog Requests (505) 925-9562
Continuing Education
Registration (505) 277-0077
Conference Center (505) 277-5984
Reception Desk (505) 925-9562
Fax Numbers
Message from the Dean All Programs (505) 277-8975
Registration (505) 277-1990
Tap opportunities for personal and professional advancement this Fall
at UNM Continuing Education. Our courses, conferences, workshops, Conference Center (505) 277-6080
seminars and educational trips and tours are designed for quality and
accessibility—conveniently scheduled and affordable. As with every Educational Programs
semester, we are pleased to highlight some exciting new program Professional Development (505) 277-6038
options for your consideration.
Health and Human Services (505) 277-6025
Professional Development offerings are strong in our core of Fall
semester classes. We have top-notch courses, workshops, conferences, Digital Arts (505) 277-6037
seminars and online training, along with many professional certification Computer Training (505) 277-6033
programs including Emergency Medical Technician, Paralegal Certificate,
Geographic Information Systems, Microsoft Office Specialist, and Sports Macintosh Training (505) 277-6037
and Action Photography. Customized courses for your organization are Custom Training (505) 277-6034
our specialty, so give us a call if you’d like to hear more about this
Story of New Mexico
option at 505-277-6034.
Travel and Lecture Series (505) 277-0563
Have you been thinking about developing your creative side, strengthen-
ing your fitness and well-being, or learning more about history and Osher Lifelong
culture? Our Growth and Enrichment offerings and educational trips and Learning Institute (505) 277-6179
tours can expand your world. Try something new or strengthen your Growth & Enrichment (505) 277-6320
current knowledge through courses delivered in a variety of formats,
from lectures and short courses to conferences and outings. Fall Youth Programs (505) 277-0698
offerings include a tour to Canyon de Chelly, Cooking on a Budget,
the Art of Investing and much more. Community Services
Our Osher Lifelong Learning Institute (OLLI) is a membership-based DWI Awareness Training (505) 277-6170
educational program for adults 50 and over, with affordable courses Spanish Resource Center (505) 246-2261
specifically designed to meet the interests and needs of our growing
ext. 125
community of more than 800 members. Take at look at our new
westside location at Del Webb Alegria, offering 16 new courses. Community Outreach (505) 277-6034
Because UNM Continuing Education serves all ages of learners, youth Cariño Early Childcare TTAP (505) 277-1262
offerings are also available. You’ll see The Moms and Daughters in Child Care (505) 277-5193
Partnership Conference in our programs for the younger set. Learning is
Referral Services (505) 277-2685
lifelong at UNM Continuing Education.
We’d love to help you reach your learning goals. Come join us this fall. Toy Lending Library Info (505) 277-3155
Administration/Business Operations
Dean of Continuing Education
Sincerely, Rita Martinez-Purson (505) 277-9351
Associate Dean of Finance
Joseph Miera (505) 277-2511
Dr. Rita Martinez-Purson Marketing Department (505) 277-1584
Dean of Continuing Education and Community Services Kim Halpern
3

6. Staff Directory Business and Technology
Business & Technology
Reception Desk Nanette Bowring, Program Support
General information Business and Technology Programs
Phone: (505) 925-9562 Phone: (505) 277-6445 email: nbowring@unm.edu
email: adminsupport@lxdce.unm.edu
Program Support
Custom Training and Consultation Business and Technology Programs
Phone: (505) 277-1202
Leah Kier, MA, Senior Program Manager.
Customized Training and Consultation Services
Phone: (505) 277-6034 Culture
email: wlkier@unm.edu; Joan Cok, Program Supervisor
customtraining@dce.unm.edu Story of New Mexico, Lectures and Travel
Phone: (505) 277-0563 email: joanrc@unm.edu
Barbi Cappel, MA, Training and Development Program
Administrator Maralie BeLonge, Program Supervisor
Instructional Design, Online Courses, Osher Lifelong Learning Institute
Workplace Language Acquisition Phone: (505) 277-6179 email: belonge@unm.edu
Phone: (505) 277-2382 email: bjcappel@unm.edu
Donna Robbins, PhD, Training and Development
Growth & Enrichment
Program Administrator Marie McGhee, Senior Program Manager
Professional Development, Leadership and Management Phone: (505) 277-6320 email: mmcghee@unm.edu
Phone: (505) 277-6447 email: drobbins@unm.edu
Naomi Sandweiss, Program Supervisor
Andy Pena, Custom Training Coordinator Youth Programs, Camps, Events
Custom Program Support, IT Custom Services Phone: (505) 277- 0698 email: naomis@unm.edu
Phone: (505) 277-9360 email: apena01@unm.edu
Cariño Early Childhood TTAP
Business & Technology Programs Malisa Kasparian, Senior Program Manager
Sherry TenClay, Senior Program Manager Cariño Early Childhood TTAP
Professional Development & Skills Programs Phone: (505) 277-0954 email: mkaspari@unm.edu
Phone: (505) 277-6038 email: sherrytc@unm.edu
Amy Bazan, Program Manager
Loree Nalin, Program Supervisor Cariño Basic Services
Health Care Careers, Human Services Careers, Phone: (505) 277-1469
Substance Abuse Studies Training Program, email: amybazan@unm.edu
Community Engagement
Phone: (505) 277-6025 Cindy Gonzales, Program Manager
email: lnalin@unm.edu; hhs@dce.unm.edu Cariño AIM HIGH
Phone: (505) 277-0729
Caroline Orcutt, Program Supervisor email: cgonza02@unm.edu
Digital Arts, Macintosh, Apple Authorized
Training Center Dolores Burkholder, Librarian
Phone: (505) 277-6037 Cariño Toy & Resource Library
email: digitalarts@dce.unm.edu Phone: (505) 277-3155 email: dburkhol@unm.edu
Program Supervisor
Computer training, CompTIA, GIS, Finance and
Accounting, AutoCAD, Project Management
Phone: (505) 277-6033 email: itpro@dce.unm.edu
4 Registration | Online: dce.unm.edu Phone: (505) 277-0077 Fax: (505) 277-1990

7. Business & Technology
Registration | Online: dce.unm.edu Phone: (505) 277-0077 Fax: (505) 277-1990 5

8. Table of Contents Business and Technology
Business & Technology
UNM Continuing Education (UNMCE) is proud to be New Mexico’s training partner in business and technolo-
gy with one of the largest and most comprehensive professional custom and public training programs in the state
of New Mexico. We have an 80-year history of providing professional training, industry certification education,
and consulting services throughout the state. We offer over 80 certificate programs and industry endorsed and
required certifications, with more than 1000 course offerings annually.
You will find continual creation of the full spectrum of professional services starting with individual career advise-
ment and business needs analysis. Customized training and public classes are targeted to address your specific
business and professional requirements. Our instructors and consultants are content experts in Needs Analysis,
Grantwriting, Professional Development, Health and Human Services, Digital Arts, Information Technology, and
Curriculum Development. We offer solution-based and customer-focused service.
Online Training ..............................................................................7 Digital Arts ..........................................................28
Custom Training and Consultation Services........................8 Graphic Design and Visual Communication ....................28
Free InfoBytes ..............................................................................10 Web Design and Development ............................................29
Certificates and Certifications ................................................11 Multimedia ....................................................................................30
Course Descriptions with dates, times, Digital Photography....................................................................31
tuition and instructor ............................................................41 Digital Filmmaking ......................................................................33
Music Production........................................................................33
Leadership, Management and Apple Creative Professional ....................................................34
Supervision ......................................................12 Animation and Motion Graphics ..........................................36
Leadership University ................................................................12
Supervisory Skills ........................................................................12 IT Professions ....................................................37
Advanced Supervisory Skills....................................................12 CompTIA Certifications for Systems Engineering ..........37
Microsoft Professional and Oracle Online ......................39
Leadership and Management Tools ..........13 ITIL Certification ..........................................................................39
Project Management Certificates..........................................13 AutoCAD ........................................................................................40
Event Management....................................................................14 Geographic Information Systems (GIS) ............................40
Training and Facilitation Certificates ....................................14
Course Information ..........................................41
Employment and Career Development ....15 Professional Development and Skills..................................41
Global Career Development Facilitator Training..............15 Leadership and Management Tools ....................................44
Graduate School Exam Prep ..................................................15 Employment and Career Development ............................52
Business and Professional Careers......................................54
Business and Professional Careers ............16
Health and Community Action Development ................62
Administrative Assistant Careers ..........................................16
Computer Skills ..........................................................................70
Finance and Accounting ........................................................16
Digital Arts ....................................................................................75
Paralegal Studies ........................................................................18
IT Professions ..............................................................................90
Real Estate Broker’s License Series ....................................18
Course Skills Assessments......................................................92
Registered Real Estate Appraiser ........................................18
Health and Community Action
Development......................................................19
Emergency Medical Services..................................................19 You can teach a class with us
Health Care Careers ..................................................................19 Are you experienced in your professional field?
Keys to Well Being ....................................................................20 Do you coach, teach or train others? Consider
Human Service Careers ..........................................................21 sharing your expertise with the professional commu-
Community Engagement ........................................................24 nities in Albuquerque and the surrounding region.
Mediation and Conflict Resolution Certificates ..............24 Opportunities for instructors, trainers, consultants
and tutors are available in both our public and cus-
Computer Skills ................................................25 tom training areas. Refer to the staff directory on
Computer Literacy ......................................................................25 page 4 and send a short email to the appropriate
Desktop Computing ..................................................................26 supervisor or manager describing your area of
Macintosh ......................................................................................27 expertise and/or course idea.
6

9. Business & Technology
Ed2GO SkillSoft
Instructor Led Self-paced
This is a great place to start for your first-time online SkillSoft provides comprehensive e-learning content
experience! For as little as $119, Ed2Go offers a wide and technology products. SkillSoft’s multi-modal
range of highly interactive courses that you can take learning solutions enhance the speed and effectiveness
online. Every course is instructor led. You can ask of formal and informal learning. Each SkillSoft self
Online Training
questions and give or receive advice at any time during study course can be started at any time and is available
the course. You can take courses at the times that are to you for six months from the date you log on. You
most convenient for you. A new section of each course can complete the course at your own pace, at your
starts monthly; new lessons are released on convenience. Many courses are approved by interna-
Wednesdays and Fridays until the completion of the tional professional organizations for CEUs or PDUs.
course. All courses run for six to eight weeks and are Lessons are available for reference and review anytime
composed of 12 lessons representing 24-30 hours of during your six month window. SkillSoft courses and
instruction. packages are designated in this catalog with an “N” in
the course number.
Gatlin Look for our online information in major program
Instructor Guided areas. For complete Ed2Go and Gatlin course descrip-
tions, visit our website at dce.unm.edu and choose
Gatlin Education Services provides comprehensive
“online courses.” To access SkillSoft course descrip-
online career training programs designed to prepare
tions, choose “Search Courses.” SkillSoft courses are
you for jobs in today’s most popular careers. These
listed in program areas and are designated with an “N”
programs are designed by a team of professionals from
following the course number. For student advisement,
each respective field, who work to provide the most
contact the program supervisor for your area of study
effective web-based learning experience available today.
(see page 4).
Instructors/mentors are actively involved in your
online learning experience. They respond to any ques- Register online or by calling (505) 277-0077. UNM
tions or concerns, encouraging and motivating you to employees can fax their completed tuition remission
succeed. These courses are online open enrollment, forms and registration forms to (505) 277-1990.
which means all of your lessons are always available to Technical Assistance information is provided by each
you; your class begins when you log in. Each course vendor at the start of each class. Keep this contact
includes a set of lessons and evaluations. Books and information and your user name and password nearby
materials are mailed to you. You will have access to for easy access and immediate assistance. Save this
each course for up to six months. information for any future online classes. You may also
contact our vendor liaison, Nanette Bowring,
For advisement, contact the program supervisor for Monday–Thursday at (505) 277-6445, or
your area of study (see page 4). ceonline@unm.edu.
Technical Assistance is provided by each vendor at Some courses allow you to print your certificate imme-
diately upon successful completion of your class at a
the time of registration. For immediate assistance
pass rate of 70% or higher.
contact our vendor liaison, Nanette Bowring,
Monday–Thursday at (505) 277-6445, or
ceonline@unm.edu.
Other online courses available through
Register online or by calling (505) 277-0077. UNM UNM Continuing Education
employees can fax their completed tuition remission
forms and registration forms to (505) 277-1990. Medical Transcription Editor Online 64
Pharmacy Tech Online 64
Coming soon: Medical Office Assistant Online
UNM employees, you may use your Tuition
Remission benefit for all Business & Technology cours-
es. For complete Tuition Remission policy information,
please contact the benefits office at 505-277-MyHR.
Registration | Online: dce.unm.edu Phone: (505) 277-0077 Fax: (505) 277-1990 7

10. Custom Training and Consultation Services Business and Technology
Business & Technology
Examples of Custom program topics include:
Leah Kier, MA, Professional Development
Community Outreach Leadership and Management • Project Management •
and Custom Training Project Management Office Setup (PMO) • Earned
Senior Program Manager Value Management (EVM) • Lean • Six Sigma •
Team Effectiveness • Communications • Conflict
Leah Kier, the UNMCE Community Resolution • Diversity • Ethics • Sexual Harassment
Outreach and Custom Training
Professional Skills
Senior Program Manager, has over twenty years of Employability Skills • Business and Technical
experience in the field of training and development. Writing • Customer Service and Customer
She has managed, designed, developed and deliv- Relationship Management (CRM) • Sales • Public
ered hundreds of training courses and programs for Speaking and Presentation Skills • Finance and
Accounting • Office and File Organization •
government and business clients on a local, state, Health Care
and national level. Leah has a Master’s degree in
adult learning and training, and serves on the board Manufacturing and Engineering
Construction Management • Good Manufacturing
of the New Mexico Chapter of the American Society Practices (GMP) • LEED • Lean Manufacturing •
for Training and Development. Green Building and Retrofitting • Engineering
Management • Solar Photovoltaics • Wireless
Communications • Lasers and Applications •
Fiber Optics • Pro/Engineer Software
Custom Training
Custom training is a cost-effective, targeted way to Languages
enhance job skills and workplace performance. UNM Workplace English:
Continuing Education’s Custom Training Program English for Professionals • Workplace English (ESL)
can customize any course in this catalog to meet the for Custodial, Food Service, and Hospital Service Staff
needs of your business or organization. Our staff will Workplace Spanish:
work with you to create a customized training pro- Workplace Spanish for Law Enforcement • EMTs •
gram that aligns with your training and organizational Firefighters • Banking • Customer Service •
requirements. Our experienced, dedicated, and certi- Call Center • Custodial • Medical Staff
fied instructors will deliver the custom training pro- Information Technology
gram to your employees. Microsoft Office 2007 and 2010 • MS Project •
Advantages of Custom Training AutoCAD • GIS • ITIL • SharePoint • Programming
• Create specialized courses, certificate programs, (.NET, C++, C#, PHP, Java, Perl, MySQL, SQL,
conferences, and workshops XML) • CompTIA Certifications (A+, Network +,
• Discover options ranging from one-on-one Linux +, Security +, Server +) • Microsoft Technical
training to entire organization training rollouts Certifications • Linux • Cisco • Macintosh
• Save money with cost-effective group training Digital Arts
• Arrange training dates and times to meet your Graphic Design • Web Design and Development •
schedule Computer Graphics • Photography • Video •
• Reduce travel time with on-site training Audio • Animation • Motion Graphics • Adobe •
• Target training content for your business’s Apple Pro Training • Multimedia
specific needs
• Use your business’s data for exercises
and examples for targeted learning
For information on custom training or
consultation services call (505) 277-6034 or
email customtraining@dce.unm.edu.
8 Registration | Online: dce.unm.edu Phone: (505) 277-0077 Fax: (505) 277-1990

11. Business & Technology
Consultation Services Workplace Learning and
UNM Continuing Education offers expert
Consultation Services to businesses and organizations.
Performance Center
Our professional instructors are also expert consultants UNM Continuing Education’s Custom Training
who can work directly with you and your business to Program offers exceptional training services through
address the needs of your ongoing projects as well as our Workplace Learning and Performance Center.
new organizational initiatives. This Center is based on the latest research and bench-
marking trends in the design and development of adult
Custom Training and Consultation Services
Examples of Consultation Services include: training and includes expert services in instructor-led
Project Management training, blended instruction (both instructor-led and
Executive Coaching online), online instruction with digital media, on-the-
Organizational Development job training, assessment and evaluation, and coaching,
Website Design and Development etc. Training programs created through the UNMCE
Database Design and Development Workplace Learning and Performance Center are
Desktop Computer Support designed in collaboration with your business or organi-
IT Consultation zation by our expert training professionals and instruc-
Meeting Facilitation Services tional designers who have years of experience in creat-
ing state-of-the art training solutions. The programs
UNM Continuing Education we develop are based on content gathered from
experts and include metrics that measure the amount
Government University of employee knowledge and skills gained from specific
training programs. We can help you design, develop,
UNM Continuing Education’s Custom Training support, and implement training and organization
Program offers courses and programs that are specifi- solutions for your business.
cally designed for your state or federal training
requirements. For example, we offer project manage- Types of Workplace Learning and Performance
ment training that leads towards PMI certification and Training Services Available
is in alignment with requirements of state and federal • Training Manual Design and Development
contract officers, program and project managers. • Web Course Design and Development
UNMCE also offers Lean Government courses that using WebCT, Blackboard or Moodle
use Lean production principles and methods that cre- • Needs Assessment and Evaluation Services
ate a culture of continuous improvement. And, • On-the-Job Training (OJT) Program Design
UNMCE offers Leadership and Management and Development
Programs that are uniquely designed around your state
or federal agency employee needs. Funding for
UNM Continuing Education Customized Training
Leadership University JTIP
UNM Continuing Education’s customized training
UNM Continuing Education is now offering a classes and programs may be eligible for State of New
Leadership University for businesses who want to Mexico Job Training Incentive Program (JTIP) fund-
improve the supervisory, management, or leadership ing. JTIP funds customized training for newly created
skills of their employees. Our custom training staff will jobs in expanding or relocating companies in New
help you create a unique professional development Mexico.
program that will take your organization’s leadership Workforce Investment Act (WIA)
to a higher level of effectiveness while improving your UNM Continuing Education’s customized training
organization’s business results. Customized training classes and programs may be eligible for WIA funding
options could include workshops, peer support groups, for businesses through the New Mexico Department
and employee coaching. of Workforce Solutions Workforce Investment Act for
skills in demand in Healthcare, Manufacturing, or
Construction.
For information on custom training or
consultation services call (505) 277-6034 or
email customtraining@dce.unm.edu.
Registration | Online: dce.unm.edu Phone: (505) 277-0077 Fax: (505) 277-1990 9

12. Business and Technology
Business & Technology
info Byte Explore new interests or get expert
advice on technical issues.
FREE demonstrations open to the public.
S E R I E S
Current Trends with Inbound Marketing Getting Started with ePublishing
and Social Media As ePublishing becomes increasingly popular, the abil-
Social media continues to change lifestyles, businesses ity to create and electronically publish a document
and interactions. Learn what drives people to share becomes more accessible. This one-hour infoByte
information and opinions online and how your busi- presents the basics of publishing documents electroni-
ness can effectively spread content through social cally; discusses software needed—some you may
already have; and resources to help every step of the
infoByte Series/Conference
media. It’s more than just the Facebook love. Go for
social media engagement! Join marketing expert way. An overview of publishing for various e-reader
Mary Ellen Merrigan to explore the most current devices will also be presented. Join multimedia profes-
trends in marketing with social media. sional Anita Quintana for a cutting edge presentation
Tuesday, September 27 5:15pm-6:30pm on ePublishing.
Tuesday, October 25 5:15pm-6:30pm
No need to register. All sessions held at UNM Continuing Education, 1634 University Blvd NE. For more information, call (505) 925-9562.
Invest in
Women and yourself!
Money
Conference
Saturday, August 27, 2011 9:00am–4:00pm
Topics include
Successful budgeting Featured Keynote Speaker,
Having a fantastic relationship published author Ann Tardy
with your money Ann Tardy is a dynamic speaker and
Emotional spending strategic consultant on workforce
Divorce and money empowerment issues through her company,
Retirement accounts 101 LifeMoxie. Previously Ann was a corporate attorney
for 14 years in Silicon Valley and managed the legal
Course# 20616 FQA
departments of two start-ups before starting her own
$125 or $99 for Students and Seniors
law firm. Ann earned an accounting degree from the
(proof with valid ID)
Location: UNM Continuing Education University of Illinois, a law degree from Chicago Kent
Conference Center College of Law, and a CPA from the state of Illinois.
Breakfast and lunch included Ann is the author of LifeMoxie! Ambition on a
Mission-9 Strategies for Taking Life by the Horns and
Presented by UNM Continuing Education Moxie for Managers.
in partnership with the Rio Grande YWCA
505-277-0077
dce.unm.edu
10 Registration | Online: dce.unm.edu Phone: (505) 277-0077 Fax: (505) 277-1990

13. Business & Technology
Our courses and certificates offer the knowledge, skills and abilities in demand by today’s business and industry
leaders. Our instructors are experienced professionals from business, industry, and education who enjoy teaching
the concepts and skills that are part of their own daily work and who have the most current professional creden-
tials and certifications. Our instructors are networked with employers to provide you with exceptional connections
Career Training
to workforce possibilities. Most of our classes are intentionally small to foster better class discussion and individual-
ized instructor assistance.
Our certificate programs have been created by UNM Continuing Education Staff partnering with employers and
instructors. Certifications are created by national or international organizations that set the industry standard
through education and testing requirements and authorized training providers. We update our certificate programs
and create new ones in response to changing professional needs. The requirements for the completion of your cer-
tificate program are those defined in the semester in which you began your program. Contact information for your
program supervisor is listed in each program area.
UNM employees, you may use your Tuition Remission benefit for all Business & Technology courses. For complete
Tuition Remission policy information, please contact the benefits office at 505-277-MyHR.
Career Training
Enjoy your job! We offer career advisement, connections to employers in the industry, and training that works.
Our career training exceeds your expectations for getting the information you need, in a timeframe that works
for you. Find plenty of opportunities for short-term training that can improve your career or launch a new one.
To enhance or advance
For a Career as a … See these pages your current career… See these pages
Administrative Medical Specialist . . . . . . . . . . . . . .19 Digital Photography Basics . . . . . . . . . . . . . . . . . . . .32
Certified Personal Trainer (CPT) . . . . . . . . . . . . . . . .20 Facilitation and Training . . . . . . . . . . . . . . . . . . . . . . .14
Certified Wedding & Event Planner . . . . . . . . . . . . .14 Graphic Design Basics . . . . . . . . . . . . . . . . . . . . . . . .29
Medical Transcription Editor . . . . . . . . . . . . . . . . . . .64 Negotiation and Conflict Resolution . . . . . . . . . . . . .24
Paralegal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 MS Office Computer Skills . . . . . . . . . . . . . . . . . . . .26
Pharmacy Tech . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Professional Writing and Grantwriting courses . . . .69
Phlebotomist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Project Management (PMP, CAPM) . . . . . . . . . . . . .13
Real Estate Broker . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Web Design Basics . . . . . . . . . . . . . . . . . . . . . . . . . .30
Real Estate Appraiser . . . . . . . . . . . . . . . . . . . . . . . . .18 Music Production . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Apple Pro Certifications . . . . . . . . . . . . . . . . . . . . . . .34
If a class is full, place your name on the waiting list by Refunds or transfers are allowed up to three busi-
calling Registration at (505) 277-0077 or by following ness days before a class begins. Other refund poli-
the online registration process at dce.unm.edu. When cies may apply to conferences, educational trips and
a new section of a class is added during the semester, tours, Story of New Mexico and other special pro-
students on the wait list are contacted first and given grams. Look for refund information in the event or
an opportunity to register. course brochure, flyer, or web text.
Registration | Online: dce.unm.edu Phone: (505) 277-0077 Fax: (505) 277-1990 11

14. Business & Technology
Professional Development and Skills
Our professional development Certificates and Certifications address skills and outcomes that are fundamental to
your success in the pursuit of your career goals. Check out the following program areas: Leadership, Management
and Supervision, Leadership and Management Tools, Personal Career Development, and Business and
Professional Careers.
For more information contact Sherry TenClay, Senior Program Manager, at sherrytc@unm.edu or (505) 277-6038.
Leadership, Management
and Supervision
Leadership, Management and Supervision
Leadership University Basic Supervisory Skills Certificate
Module 1 Session: Understanding Your No. Course Page
Leadership Style 20506 Hiring and Firing Well Spring 2012
Module 2 Session: Team Effectiveness and 20512 Business Ethics Spring 2012
Team Building 20518 Managing Time Productively and
Module 3 Session: Communication Skills & Delegating for Results 42
Conflict Management 20521 Motivating and Leading Your Workgroup 42
Module 4 Session: Time Management/
Setting Priorities Intermediate Supervisory Skills Certificate
Module 5 Session: Change Management No. Course Page
Module 6 Session: Business Ethics 20506 Hiring and Firing Well Spring 2012
Module 7 Session: Public Speaking / 20512 Business Ethics Spring 2012
Presentation Skills 20518 Managing Time Productively and
Module 8 Session Diversity Delegating for Results 42
Customize this program for your department, 20521 Motivating and Leading Your Workgroup 42
business or organization. Contact Donna Robbins at 40110 Communicating with Difficult People 69
40112 Win-Win Conflict Resolution 69
drobbins@unm.edu or (505) 277-6447. Visit our
40114 Successful Negotiating 69
website for scheduled classes.
40125 Mediating Workplace Conflicts 69
Supervisory Skills Certificate
Advanced Supervisory Skills
Learn the skills and tools necessary for effective super-
vision. Whether you are already a supervisor or work- No. Course Page
ing toward a supervisory position, this program will 20506 Hiring and Firing Well Spring 2012
help you understand the principles of effectively super- 20512 Business Ethics Spring 2012
vising your team and their work. 20518 Managing Time Productively and
Delegating for Results 42
Registration Discount—Enroll in all of the Supervisory 20521 Motivating and Leading Your Workgroup 42
Skills courses for any certificate at the same time and 40110 Communicating with Difficult People 69
receive a 10% discount. 40112 Win-Win Conflict Resolution 69
40114 Successful Negotiating 69
40125 Mediating Workplace Conflicts 69
20500 Making Meetings Effective 42
20524 Productive Performance Appraisals 42
Create your own 21350 Emotional Intelligence at Work 52
Custom Leadership University
UNM Continuing Education can create a Leadership
University for businesses who want to improve the
Government University
supervisory, management, or leadership skills of their UNM Continuing Education can create courses and
employees. Our custom training staff will help you programs specifically designed to meet state or federal
create a unique program that will take your organiza- training requirements. These include PMI certification,
tion’s leadership to a higher level of effectiveness Lean Government, and Leadership programs. Please
while improving your organization’s business results. contact the UNMCE Custom Training Program at
Contact the UNMCE Custom Training Office at (505) 505-277-6034 or email customtraining@dce.unm.edu
277-6034 or email customtraining@dce.unm.edu
12 Registration | Online: dce.unm.edu Phone: (505) 277-0077 Fax: (505) 277-1990

15. Business & Technology
Leadership and Management Tools
Project Management ®
Learn project management methods, define the best Project Management Practitioner Certificate
methods for a given project, and discover how to apply 21000 Applying Project Management for
these skills to cost and scheduling tools such as Effective Teams Spring 2012
Microsoft Project, integrating project management 21025 MS Project 2007: Project Plan Definition 44
practices with project management software. Microsoft 21030 MS Project 2007: Budgeting & Tracking 44
Project Management
Project is the software of choice for project manage-
ment planning and execution. Project Management Information
Our PMI-approved courses can be applied toward the Systems Certificate
35-hour education requirement and will promote 21025 MS Project 2007: Project Plan Definition 44
increased project management skills in both adminis- 21030 MS Project 2007: Budgeting and Tracking 44
trative support and project management staffing. 21041 MS Project 2007: Team Communication
and Productivity 44
The Project Manager Professional (PMP) and
Certified Associate in Project Management (CAPM)
Project Management Master Certificate
are the project management credentials of choice for
numerous industries and companies. Increase your No. Course Page
Project Management understanding and experience, 21000 Applying Project Management for
then prepare to sit for either PMP or CAPM exam. As Effective Teams Spring 2012
a member of a credentialed project management team, 21005 Understanding Project Management 44
you can improve your organization’s project results 21010 Integrating Project Management:
(cost, time, and quality) through the use of accepted Principles and Practices Spring 2012
project management tools, techniques, and principles. 21025 MS Project 2007: Project Plan Definition 44
For more information on pre-exam requirements, visit 21030 MS Project 2007: Budgeting and Tracking 44
the PMI website at http://www.pmi.org/ 21041 MS Project 2007: Team Communication
Certification.aspx. and Productivity 44
For more information contact Sherry TenClay, Are you ready to earn your PMP or CAPM
Senior Program Manager, at sherrytc@unm.edu or credential? Check the PMI website for eligibility,
(505) 277-6038. then register for our exam prep class.
Registration Discount—Enroll for all courses in any No. Course Page
Project Management certificate at one time and receive 21015 Project Management Professional (PMP)/CAPM
a 10% discount. Certification Exam Prep 44
Negotiation and Conflict Resolution courses have
moved to page 69 as part of our new area of
Custom Project Management Classes Community Engagement courses. You’ll also find
Your business or department may want to take them included in the Intermediate Supervisory Skills
customized Project Management classes as a group to Certificate on page 12. Same great instructors, same
learn the processes together, and then develop a unique certificate programs, in a new home. Conflict
project plan for your business. Also, PMI Exam Prep Resolution/Mediation, Grant writing and Volunteer/
courses are offered to businesses. Please contact the Non-profit management). For more information con-
UNMCE Custom Training Program at 505-277-6034 or tact Loree Nalin, Program Supervisor, at
email customtraining@dce.unm.edu lnalin@unm.edu or (505) 277-6025, or visit
dce.unm.edu.
Please note that our primary means of communica-
tion with students regarding classes is through email. Ask your employer about your company’s tuition
Make sure that your email address is correct when reimbursement programs for job-related courses and
registering for a class, and check your email 24 training. Tuition remission is available for UNM Staff
hours before your class begins. and faculty.
Registration | Online: dce.unm.edu Phone: (505) 277-0077 Fax: (505) 277-1990 13

16. Event Management/Instruction and Facilitation Training Business and Technology
Business & Technology
Event
Management
Wedding and Event Planning No. Course Page
21100 Certified Wedding and Event Planner 45
The Wedding and Event Planner certificate is perfect
for the individual looking to get started in the wed-
ding and event planning business right away. In part- Visit www.ises.com for more information on the ben-
nership with The Wedding Planning Institute, UNM efits and requirements of the Certified Special
Continuing Education is offering this 40-hour hands- Events Professional (CSEP) designation.
on program which covers everything a wedding or
event planner needs to know! You can gain the knowl- For more information contact Sherry TenClay,
edge and expertise to work as an event planner or to Senior Program Manager, at sherrytc@unm.edu or
start your own business as a wedding planner. (505) 277-6038.
Instruction and
Facilitation Training
In partnership with the New Mexico Chapter of the Professional
American Society for Training and Development Trainer Certificate
(ASTDNM), Continuing Education at UNM offers
certificate programs in Instruction and Facilitation Focus on the basics of instructional design, curriculum
Training to provide participants with the knowledge development, evaluation of program needs, and train-
and skills to become effective professional trainers or ing delivery. Improve the effectiveness of your “stand-
to gain advanced skills in delivering presentations and up” training in any setting; and your ability to design
leading group discussions. and develop instructional materials, and evaluate train-
ing programs.
These instruction and facilitation certificates are stack-
able. Each certificate also satisfies many of the required No. Course Page
courses for the next level. Build your way at a pace 23000 Facilitating Adult Learning 51
that works for you. For more information contact 23003 Instructional Systems Design 51
Sherry TenClay, Senior Program Manager, at 23006 Presentation Skills for Trainers Spring 2012
sherrytc@unm.edu or (505) 277-6038. 23009 Evaluation Skills for Trainers 51
23012 Developing Training Materials Spring 2012
Registration Discount—Enroll in all courses in any 23023 Managing Challenging Participants 51
Instruction and Facilitation certificate at one time and 23007 Creative Presentation Tools
receive a 10% discount. and Techniques Spring 2012
23021 Designing Effective Training Activities Spring 2012
Presentation Certificate 23027 Exploring Presentation Styles 51
Enhance your skill in meetings, sales sessions, small
group discussions, or training classes with techniques On-line Trainer Certificate
learned in these exciting courses. Organize your Coming in Spring! Online Training has moved from a
thoughts and present with confidence. Understand the training option to a training essential. Online learning
needs of adult learners and build a solid foundation for is a reality for busy adults in demanding jobs or
using training as a skill or a career. remote locations. Explore this delivery method that
No. Course Page has the potential to expand your learning audience
23000 Facilitating Adult Learning 51 from local to international. Watch for our new multi-
23003 Instructional Systems Design 51 level certificates designed to deliver skills in designing,
23006 Presentation Skills for Trainers Spring 2012 developing, and delivering on-line training to your
customers and employees.
“Anyone who manages people needs to take this
certificate! What a difference it makes in giving pre- To ensure that you have a seat in a class and a copy
sentations and leading meetings.” of the course textbook or handouts, we recommend
that you register at least one week in advance of the
— area retail training manager
class start date.
14 Registration | Online: dce.unm.edu Phone: (505) 277-0077 Fax: (505) 277-1990

17. Business & Technology
Employment and Career Development
Are you looking to jump start your career or take it to Global Career Development
the next level? Discover career ladder trends and the Facilitator Certification
job search tools needed to help you achieve your
career goals. Whether using these tools to upgrade Become a Global Career Development Facilitator
your career or to transition to a new one, these classes (GCDF). This 90-hour course will enable you to
are the key to helping you get where you want to go! develop a new career or enhance your current profes-
sion in career development. Gain international certifi-
No. Course Page
cation and choose from among a variety of career
23123 Resumes That Sell You Spring 2012
development occupations. Students can expect approx-
23125 Getting Your Resume to the Top of the Pile 52
imately 30 hours of homework while completing this
Employment and Career Development
23126 Getting Your Resume to the Top of the Pile—
Tutoring Elective Listed on Website
program. This course meets on UNM’s main campus,
23135 Career Transition in Difficult Times 52 Student Services Center, Room 220. Lunch is provid-
23136 Career Transition in Difficult Times— ed at each session. Visit www.NCDA.org for further
Tutoring Elective Listed on Website information. To attend, you must have a Bachelor’s
23145 Acing the Job Interview: degree in any field, and be seriously committed to
Answers to Tough Questions 52 acquiring or currently working in, a career advisement
23146 Acing the Job Interview: position. Contact Jenna Crabb, jennas@unm.edu, for
Answers to Tough Questions— program questions. You must attend all class sessions
Tutoring Elective Listed on Website in order to be certified.
No. Course Page
Ask your employer about your company’s tuition 23149 Global Career Development
reimbursement programs for job-related courses and Facilitator Training Spring 2012
training. Tuition remission is available for UNM Staff This course is open for early enrollment. Register now!
and faculty. Course dates: Mondays, Jan 23-May 14, 2012
Graduate School Exam Prep
No. Course Page We are so confident that our programs work, we offer
23155 GRE Test Prep 53 our Higher Score Guarantee:
23156 GMAT Test Prep Spring 2012 Readiness: A student who doesn’t feel ready to take
23157 LSAT Test Prep 53 the scheduled test date can continue to study with us
23158 MCAT Test Prep 53 for the next test administration.
Visit dce.unm.edu for the latest course details and Satisfaction: A student who does improve, but still
additions. wants to score higher can study with us again for the
Grad school entrance exams are only a few hours in next test administration.
length, yet the scores are typically heavily weighted in Money Back: In the rare case that a student does not
the grad school admissions process. Grad school improve, s/he can continue to study with us for the
requires a significant investment of time and money. next test administration or can get a 100% tuition
Invest first in getting a higher score on your entrance refund.
exam.
Guarantee requirements are available at
Since 1938 Kaplan Test prep has helped individuals www.kaptest.com
achieve their educational and career goals. Kaplan is
the industry founder and world leader in test prepara- Kaplan is pleased to offer its score-raising programs in
tion. Albuquerque in partnership with UNMCE. Please visit
www.kaptest.com or call 1-800-KAPTEST for addi-
Kaplan is committed to excellence in and out of the tional program details.
classroom with a focus on individual success. Benefits
to students include test-expert instruction Kaplan UNM Tuition Remission Students: Please enroll
offers cutting-edge curriculum and test taking strate- with UNMCE at least 7 days prior to the first class to
gies the most complete set of student materials on the ensure timely course material delivery.
market and personalized practice. To register call (505) 277-0077.
Registration | Online: dce.unm.edu Phone: (505) 277-0077 Fax: (505) 277-1990 15