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Open Data Strategies & Mobile Government (GCC Perspective)
1. Open Data Strategies & M-Government Transformation
Open Data Strategies & M-Government Transformation
GCC Perspective
Dr. Usman Zafar
Country Manager – MENA
Usman.zafar@init.ae
Abu Dhabi,
28.04.2014
2. Open Data Strategies & M-Government Transformation
]init[ in a Minute
Specializing in IT Solutions for Governments,
Administrations, NGOs, Financial Institutions
and Businesses since its Founding (1995)
Privately Held & Technology Independent
Over 400 Employees in five Departments:
Applications & Platforms
Consulting
Content & Media Services
Creative & Portals
Operations
Business Volume 2011: 50 Million Euro
(thereof over 80% in public sector)
Certified Quality Management (ISO 9001:2000)
and Certified IT Security Operations
Management (ISO 27001)
3. Open Data Strategies & M-Government Transformation
Linked Open Data is data which is...
...but how to
benefit from that?
4. Open Data Strategies & M-Government Transformation
Open Government Data is...
... Linked Open Data in the
Open Government domain.
5. Open Data Strategies & M-Government Transformation
Open Government Data can be used for
boosting Smart Government initiatives
Transparency
Participation
Collaboration
Open Access to data
Provision of Open Standards
Ensuring interoperability
6. Open Data Strategies & M-Government Transformation
Open Gov Data portals conquering the world...
Open Data portals of Cities, Regions, Countries, the EU, ...
7. Open Data Strategies & M-Government Transformation
The LOD Cloud is growing...
Richard Cyganiak and Anja Jentzsch. http://lod-cloud.net/
8. Open Data Strategies & M-Government Transformation
Mobile apps for citizens are increasing...
9. Open Data Strategies & M-Government Transformation
Benefits of Open Government Data could be…
Public
administration
Industry
Open Government Data
Research Citizen
New / additional
services
New and changed
business areas
New turnover
chances
Industry
Transparency
Participation
Political forming of
opinion
Increase of the
capability to act
New services
Citizen
Data exchange
stronger data usage
Optimization of the
processes
Speed up of the
coordination
Public administration
Better data
accessibility
Increase of the
quality of scientific
findings
Speed up of the
innovation process
Research
11. Open Data Strategies & M-Government Transformation
1) Define your goals and work out a strategy
12. Open Data Strategies & M-Government Transformation
2) Arrange planned activities and milestones
within an Open Government Data framework
Methodology Applications & Tools
Create the basis
Publish data
Integrate & consume data
Maintainopenness
Processing and
manipulation tools
Visualization tools &
applications
Infrastructure
Dataportal
13. Open Data Strategies & M-Government Transformation
Transparency
3) Reach out for the ‘right people‘ and connect
with them
informs oneself and
benefits economically
from the data
participates in the
economically relevant
activities and process of the
public administration
participates in the citizen-friendly
processes of the public
administration
informs
oneself
work with the public
administration
industry citizen
citizen
Participation
Collaboration
Open Gov
Data Portal
industry
&
14. Open Data Strategies & M-Government Transformation
Berlin, 10.09.2012malgorzata.mochol@init.de
How to publish Open Data?
A quick guide.
15. Open Data Strategies & M-Government Transformation
1) Create the basis for an OGD initiative
Create the basis
Inform, clarify, teach, and convince stakeholders
Linked Open Data strategy as part of an open government policy
Creation of long-term, sustainable concept for data processing,
maintenance, and publishing
16. Open Data Strategies & M-Government Transformation
2) What type of data is demanded?
What type of data is available?
Industry
Citizens
Public administration
Research
Publish data
17. Open Data Strategies & M-Government Transformation
3) Follow the main steps towards publication
• Analysis and
selection
of data
• Development
of a URI
concept
• Identification
and
development of
schemas
•Transformation
•Semantification /
Annotation
•Enhancement
• Linking
• Publication
Publish data
18. Open Data Strategies & M-Government Transformation
Collection
A3 Technical aspects
• Structured raw data in
machine-readable
formats, such as:
• previously published
data
• data already published
as open data
• raw data, which serve
as the basis for online
data
A2 Content aspects
• Data with links to other
information / data, e.g.
• geo-information
• time
• topics
• industrial sector
• political parties
A1 Organizational
aspects
• Data that can be
published without
restrictions (licenses,
rights, etc.)
• Non-personal data
• Analysis and
selection of dataSpotlight on step A:
19. Open Data Strategies & M-Government Transformation
Collection A
Collection C
Collection B
B
• Development of the main URI for
a data set
• Identification of concepts with
URIs
http://bmwi.offene-daten.de
/doc/7656
http://bmwi.offene-
daten.de/doc/74599
C
• Identification of global
vocabularies
• Development of individual
schemas and vocabularies
FOAF
• Development of a
URI concept
• Identification and
development of
schemas
Publish data
20. Open Data Strategies & M-Government Transformation
E
• Linking the dataset with
existing vocabularies and
datasets
• Transformation
• Semantification/
annotation
• Linking
D
• Transformation of the dataset into
an open, machine-readable format
• creation of structured data from
unstructured data
• annotation, enhancement, and
RDF-izing of data sets
Collection A
Collection C
Collection B
RDF
Data
RDF
Data
RDF
Data
RDF
schema
RDF
schema
RDF
schema
FOAF
Publish data
21. Open Data Strategies & M-Government Transformation
• Publication
F1
• Publication of datasets and
associated metadata
• Publication of datasets in
various open formats
• Provisioning of datasets through
APIs (e.g. SPARQL endpoint)
Primary data publication
F2
Sustainable publication
process
• Design a process-oriented,
organizational concept for
sustainable data processing,
release, and publication
• Implementation and
monitoring of the concept
Publish data
22. Open Data Strategies & M-Government Transformation
What‘s Going on in E-Government
Government
Web Presence
Electronic
Government
Smart
Government
Full eSociety Integration
Information Systems
eServices & Transactions
„Business Card“
Who we are
Contacts
23. Open Data Strategies & M-Government Transformation
We live in a mobile world:
everything, everywhere, at any time
24. Open Data Strategies & M-Government Transformation
Internet usage worldwide
Source: http://www.smartinsights.com/
25. Open Data Strategies & M-Government Transformation
Internet Penetration
by Country
Top 10 countries in Middle East
Smartphone
Penetration by Country
Source: http://www.go-gulf.com/blog/internet-usage-middle-east/
27. Open Data Strategies & M-Government Transformation
CeBIT, 7.03.2013jan-lars.bey@init.de
Global Competiveness
Handbook 2013/14
Published by the
International
Institute of Managing
Development in
Switzerland
Comparison of all
nations in 19
different categories
Economic Performance
Management Practice
GDP per Capita
Government Efficiency
Top 10 rankings:
Results for UAE:
Belongs to the countries with the
highest development
In the Arabic World2
28. Open Data Strategies & M-Government Transformation
Location,
4/28/2014
name.surname@init.de
United Nations E-Government Survey 2012:
E-Government for the People
„The rapid progress of the United Arab Emirates is a best practice
case highlighting how effective e-government can help support
development. With double the population and three quarters of the
GDP per capita, the United Arab Emirates has achieved around the
same level of online services as those offered in Norway, a global
leader at the 8th position.”
29. Open Data Strategies & M-Government Transformation
UN Survey 2012: Selected UAE Scorings
UAE now rank 28 in the E-Government Development
Index
UAE are highlighted as a top performer and rank 8 in
one-stop-government (“whole of government”)
UAE rank 12 in online service sophistication
Among South Korea UAE scores very high (100 %) for
the indicator “e-decision making”
(e.g.Government provides confirmation receipt on
citizen sent communication; Government provide
outcome on feedback received from citizens
concerning the improvement of their services)
Low medium scorings for the indicators e-information
(50%) and e-consultation (54%)
30. Open Data Strategies & M-Government Transformation
UAE Smart Government Initiative
31. Open Data Strategies & M-Government Transformation
GOVERNMENT
FOCUS
"Within two years, I would like the transformation into the new phase to be
complete.“ HH Sheikh Mohammed bin Rashid Al Maktoum
Mobility Center of Excellence
Help establish a Mobile Center of
Excellence, including an Application Lab,
within the TRA to act as a guiding light
for the Project
Security and Privacy in Mobility
Provide expertise (from a security,
privacy, interface and design perspective)
on quality control for applications that
are developed by the Application Lab
under this initiative.
Education and Developing Skills
Assist universities establish application
development as part of the general
curriculum in its Business and Computer
Science courses.
Agnostic Consultancy
Provide direct consultancy services on the
Project for the next two years and
thereafter on an ad-hoc basis such that
the TRA has continuous access to
BlackBerry’s expertise
32. Transformation of E-Government to M- Government
Primary drivers of mGovernment
Source: European Journal of ePractice, Nr 17, 09/2012
Citizen Value
TechnologyEconomy
mGovernment
• Voice, SMS, push, data
• Devices and platforms
• Cloud
• Cost reduction
• Resource / process
efficiency
• Transparency
• Participation
• Shared governance
• Better decision-making
• Better service provision
• Better safety / security
33. Transformation of E-Government to M- Government
mGovernment service delivery
Informational
Services
• Current
government
information
• Static content
• Regulation
• Emergency
• Register and
report
• Vote
Interactive
Services
• Engaging
dialogue with
government
• Sharing personal
data
• Social media
tools
• Location based
technologies
Transactional
Services
• Book
appointments
• Buying bus or
parking tickets
• Mobile signature
Integrated
Services
• Combine
services / data
from different
departments
34. Transformation of E-Government to M- Government
Roadmap for service
transformation
1
2
3
4
5
Share vision
(train main stakeholders on federal and local level)
Promote results
(on a single platform)
Raise awareness
(organize public surveys and polls,
measure customer satisfaction)
Foster development / innovations
(provide shared services, hold competitions)
Provide organisational / technical assistance
(define standards, distribute guidelines, assess capabilities)
36. Open Data Strategies & M-Government Transformation
Improve administrative efficiency
Simplify complex operations
Focus on core functions and reuse of services
Provide device compliant interactions instead of
static content
37. Open Data Strategies & M-Government Transformation
Enhance participation and transparency
Involve users in decision making process
Extend known feedback channels
Take advantage of the "swarm"
38. Open Data Strategies & M-Government Transformation
Increase closeness to citizens
Provide and receive bidirectional added value
Enable context-dependent approach
Push important content
39. Open Data Strategies & M-Government Transformation
Foster economic development
Provide direct public services and
other core services
Hold competitions to produce
innovative solutions
Establish partnerships between
public and private sector to share
and transfer knowledge
41. Open Data Strategies & M-Government Transformation
Presentation of
statistical data
(USA)
Key economic
measures on
employment,
manufacturing,
international
trade, retail
sales etc.
42. Open Data Strategies & M-Government Transformation
CeBIT, 7.03.2013jan-lars.bey@init.de
Customs & Travel App (Germany)
Interactive calculator to
determine the quantity and
value of free allowances
43. Open Data Strategies & M-Government Transformation
Annual tax declaration (Sweden)
Swedish citizens are able to
submit their tax returns via
mobile phone
44. Open Data Strategies & M-Government Transformation
CeBIT, 7.03.2013jan-lars.bey@init.de
Mobile Election (Estonia)
Mobile phone as a secure
electronic ID
The worlds first election via
mobile phones in 2011
45. Open Data Strategies & M-Government Transformation
CeBIT, 7.03.2013jan-lars.bey@init.de
Wireless Emergency Alerts (USA)
Disseminate emergency alerts
to mobile devices
Alerts involving imminent
threats to safety of life
Alerts issued by the President
46. Open Data Strategies & M-Government Transformation
Tell me@1823
Government of Hong Kong
24/7 one-stop hotline services
Answers public enquiries for
individual government
departments
Cross-departmental complaints
47. Open Data Strategies & M-Government Transformation
Main prerequisites for mGovernment are fulfilled:
Citizens are ready
Administration is well prepared
A master plan is being developed
As the challenges show mGovernment is highly
complex
With the expertise and strong partners
mGovernment will be a success in UAE
48. Open Data Strategies & M-Government Transformation
Thank you very much.
Location,
4/28/2014
name.surname@init.de
Dr Usman Zafar
Country Manager- ]init] ME
Email:usman.zafar@init.ae
Cell: +971556348894
www.init.ae
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