A presentation of the processes I have mostly followed uptoday to bring User Experience into a project

1. User Experience through my Work
Although a seamless process, User Experience
as I have practised it within various projects, can
be separated in 3 major phases:
Requirements Initial approach Wireframes

2. Step 1: Requirments gathering

3. Step 1: Requirments gathering
Connect with stakeholders and extract valuable
information about
- Users – Goals - Targets - Quality
Such input may appear on
- Whiteboard – Paper – Sketches – Screenshots – Card
Sorting
Input will be collected on a Data Sheet, reviewed
and confirmed.

4. Step 2: Develop initial work

5. Step 2: Develop initial work
Define and create:

Personas

Basic Mental Models

Usefuleness

Key features

Key User Journeys

Draft Wireframes
Through this definition session, domain experts
are interviewed and quick-n-dirty User Serveys
are conducted

6. Step 2: Develop initial work
Define and create:

Personas

Basic Mental Models

Usefuleness

Key features

Key User Journeys

Draft Wireframes
Through this definition session, domain experts
are interviewed and quick-n-dirty User Serveys
are conducted

7. Step 3: Prototyping Wireframes & Mockups

8. Step 3: Prototyping
Create

Style Guide (components, iconset)

Wireframes per Use Case

Mockups

Non-functional prototype (HTML, Flash, Presentation)
Test on creation with Quick Surveys / AB testing
Work with developers / Adjust design to
- save time and budget
- incorporate available technologies

9. Step 3: Prototyping
Usability testing:

Personal interviews with extensive user monitoring

Remote testing

Before and after surveys

Measure key metrics / goals that were set by stakeholders
and by usability