In his keynote, Tong Yee will be speaking about the complexity of emotion and unpack for us an understanding of crucial emotions like apathy, cynicism and indifference. We all understand how much these emotions can stunt progress and impede collaboration, but are we also cognizant of how we contribute to the origin and growth of these emotions? How can we meaningfully address them and why addressing this is a crucial pillar of our strategy come the next few decades.