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hello

I’m Spencer
@spencerturner
Our History
We build digital
products that deliver
business success.
Lean UX
Principles
Show of hands
Cross Functional Teams
BALANCED
http://balancedteam.org
Small, Dedicated, 

Co-located
Progress is Outcomes

not Outputs
Get out of the
Deliverables Business
Rapid
Prototyping
Problem
Focused
Teams
Removing Waste
• Bureaucracy
• Unclear or constantly changing requirements
• Unnecessary code or functionality
• Starting more than can be completed
• Delay in the software development process
• Slow or ineffective communication
• Partially done work
• Defects and quality issues
• Task switching
Defer Decisions
(a.k.a. Real Options)
http://commitment-thebook.com/
Small Batch Size
Continuous Discovery
LEARN
IDEAS
CODEDATA
BUILD
MEASURE
Continuous Discovery
Prototyping
• https://popapp.in/
• https://marvelapp.com/
• http://www.invisionapp.com/
• https://www.flinto.com/
• http://www.appcooker.com/
• https://prottapp.com/
• Axure Share
Recording
• https://watchsend.com/
Testing
• https://lookback.io/
• http://www.userlytics.com/
• https://www.appsee.com/
• http://www.loop11.com/
• http://arise.io/
• http://apptimize.com/
• http://www.userzoom.com/
A/B Testing
• Amazon ab-testing
• https://www.leanplum.com/
• https://www.swrve.com/
Get out of the building
Customer
Conversations
Often called Customer Development
Learn how to speak to customers in a
way that means they don’t lie to you!
Buy this book

If only I was on commission!
Anti-pattern:
Rockstars, Gurus,

and Ninjas
Shared Understanding
Successful

Product
Business
Goals
Customer

Needs
Externalise your work
Making over Analysis
Learning over Growth
Permission to Fail
A few Personal
Opinions
Lean is not a silver-bullet.
Hack the System
There is no ‘one true path’
Be more Banksy.
Thank You
Any Questions?
@spencerturner

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