2. TEAM A small number of people with complementary skills who are committed to a common purpose, common performance goals, and an approach for which they hold themselves mutually accountable”.
3.
4.
5.
6. DYNAMICS OF A GROUP Suspicion Dominance Rush to accomplish Reluctance Floundering A Group is not a Team TEAM GOAL
7. DYNAMICS OF A TEAM Work for common goal Accountability Mutual Respect Commitment Interdependency Trust Communication TEAM GOAL
8. PHASES OF TEAM DEVELOPMENT FORMING STORMING NORMING PERFORMING
Problem-Solving Teams meet periodically to share ideas and suggest improvements to work processes and methods. Quality circles are problem solving teams that consist of eight to ten employees and supervisors who assume responsibility for solving quality problems. These teams recommend their solutions to management for final approval. Functional teams are composed of a manager and the employees in his or her unit. Functional teams are often formed to improve work-related activities or to solve specific problems within a particular functional unit. Self-managed work teams consist of ten to fifteen people who assume the responsibilities of their former supervisors: such as, controlling the pace of work, organizing breaks, determining work assignments, choosing inspection procedures, and choosing and evaluating members. These teams implement their own suggestions and take responsibility for the outcomes. On cross-functional teams , equally ranked employees from different functional areas work together to accomplish a task. Cross-functional teams expedite the following: exchanging ideas from diverse areas within or between organizations, developing new ideas and solving problems, and coordinating complex projects. Virtual teams are an extension of electronic meetings. Team members use communication technology to meet or solve problems without concern for time or space.