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The future of brands – Global and regional perspective Strumica, 30.11.2007 rok. sunko @ valicon . net   zenel . batagelj @ valicon . net
Today’s agenda ,[object Object],[object Object],[object Object],[object Object],[object Object]
Leading group of local agencies for marketing research in the region PRIZMA The group PGM CONSULT ,[object Object],[object Object],[object Object],[object Object]
PGM – Product Group Manager  – the source of the presented data ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Consumer Marketing strategy Asortima n Execution
Model used in PG M Usage Recognition Quantity Loyalty Price + How to rise profit? Consideration Experience How to  achieve usage?
Basic purpose of PGM ,[object Object],[object Object],[object Object],[object Object],Surveying the characteristics of  target segments  (brand/category) Insight into the  preferences  of the consumer (FMCG, retail, service) Integrated monitoring of  brand  strength and its  differentiation /position Detection of the market  potential  (new brands, category growth, market,...) Communication strategy  (FMCG, retail,  services ,  automotive,... ) Category Management
Today’s agenda ,[object Object],[object Object],[object Object],[object Object],[object Object]
From a Product to the Brand ? ,[object Object],[object Object],[object Object],Product Trademark Brand It’s Alive!!! +
Lets define... "a name, sign or symbol  used to  identify  items or services of the seller(s) and to  differentiate  them from goods of competitors.“   (AMA) “ a set of assets (or liabilities) linked to  a brand's name and symbol that  adds to (or subtracts from)  the value provided by a product or service…“   (Aaker) “ a brand is a  collection of perceptions in the mind of the consumer."  ( Colin Bates, BuildingBrands.com )
...and understand how to manage the damn thing! ,[object Object],[object Object],[object Object],Brand  positioning Category  understanding Market  segmentation Marketing  mix Brand  efectiveness Brand  Image BRAND  IDENTITY
Brand identity symbols embalage elements “ merchandizing” personality characteristic s   h ow do  I  as a user feel who is the typical user,  how do users see brand users values connected to  the brand, ideals relation i feel towards  the brand BRAND PERSONALITY REFLECTION PHYSIQUE SELF-IMAGE RELATIONSHIP CULTURE PICTURE OF SENDER PICTURE OF RECEIVER EXTERNALISATION INTERNALISATION
Brand Identity Scotland highlands & islands, castles Braveheart, Loch Ness men in kilts, whiskey warm, genuine,  down to earth proud, spirited liberated, inspired, spiritually refreshed rejuvenated, spirited cultured, independent adventurous, different inclusive pride integrity proficiency involved, connected, liberated, enriched Scotland the land with  real spirit PICTURE OF SENDER PICTURE OF RECEIVER EXTERNALISATION INTERNALISATION PERSONALITY REFLECTION PHYSIQUE SELF-IMAGE RELATIONSHIP CULTURE
Identity incorporates live concepts as Brands are living things  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Get out of your category !  ,[object Object],[object Object],[object Object]
Brand positioning  – the category related part WHY? A brand for what? Promise, consumer benefit FOR WHOM? Target definition AGAINST WHOM? Competition definition WHEN? Use occasion ,[object Object],[object Object],[object Object]
Case of decoding  positioning(s) of Fructal brand(s) fun young segment a drink for bars and clubs passion  (babe-fire) energy sexy  packaging shape attract attention attractive color older, children, families top juice sensible gentle divine - top premium packaging Blue and white price sensitive cheap juice playful, simple budget colorful  packaging health aware segment healthy) juice familiar, natural,  simple like home made  less fruit blue font whole fruit blue packaging whole fruit blue packaging whole fruit white packaging Positioning PERSONALITY WHO ARE THE USERS PHYSIQUE  USER SELFPERCEPTION ODNOS CULTURE Positioning Building brand Building brand Positioning Building brand Positioning Building brand
Brand positioning  & Brand identity  Local producers, who first produced Marlboro tried to put something in the same position after they stopped producing it. .. ...s ome forgot about  Marlboro identity  while positioning something in  his(!)  position .
Sum up please ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Today’s agenda ,[object Object],[object Object],[object Object],[object Object],[object Object]
The attractivety of the Region for retail investing
Status of the regional markets Croatia ,[object Object],[object Object],Srbija ,[object Object],[object Object],BiH ,[object Object],[object Object],Slovenia ,[object Object],[object Object],Macedonia ,[object Object],[object Object]
The no. of domestic brands among top 20/10 FMCG brands  on local markets S E RBIA SLOVENIA CROATIA BiH 13 9 15 2 TOP 20 TOP 10 6 5 6 0
No.  o f national brands among top 20/100  FMCG  brands in the whole region BIH CROATIA S E RBIA SLOVENIA 0 3 1 3* TOP 20 TOP 100 0 17 19 9
Directions of brand-invasion?
Consideration of the top 5 Slovene  FMCG  brands in regional countries Alpsko mleko Argeta Fructal Paloma Cockta
Consideration of the top 5  Croatian   FMCG  brands in regional countries Vegeta Cedevita Podravka juhe Eva Zdenka topljeni sir
Consideration of the top 5  Serbian   FMCG  brands in regional countries Grand coffee Dobro jutro margarine Knjaz Miloš (gazirana voda) Chipsy chips Dijamant oil Odstotrek potrošnikov, ki bi izbrali navedene znamke na tržiščih regije.
Category – brands playground prestige level premium  level middle level low level HORECA brands premium brands multinationals, some local domestic brands badly positioned /  badly  branded (local) brands, falling brands “ no-brands”, retail /own  brands, hard discounter brands
Whats happening in there ? multinationals budget, retail/own brands prestige level premium  level middle level low level
Whats’s happening there ? ,[object Object],[object Object]
The influence of the retail brands Market shares of top retailers 1. Mercator 1. Konzum 1. Maxi Vir: GfK / * PGM 1. Interex
And retail brands in future ? Hrvaška, PGM 2004 Barilla Zara K-Plus – Konzum retail brand Domestic brands + Mlinotest ,[object Object],Estimated  Market Share
And retail brands in future ? High income segment Low income segment
What’s happening there ? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Today’s agenda ,[object Object],[object Object],[object Object],[object Object],[object Object]
Does a global brand instantly conquers local market? Consideration of Slovene (ex-regional) brands in Croatia  - trend .
Its obviously not easy, absolutely not instantly Strongest Classic Coffee brands in the ex-Yugoslav region (among Classic coffee users;   PGM 2007, ex-Yugoslav region) .
Kraft couldn't do it in R&G, but did it in instant Strongest Instant Coffee brands in the ex-Yugoslav region (among Instant Coffee users; PGM 2007) Possitional inovations !
Orbit Professional and Actimel  Orbit Professional and Actimel brand pyramids per country  in the ex-Yugoslav region (among  category  users; PGM 2007)
And local to global ? Donat Mg Donat Mg per country  in the ex-Yugoslav region (among  category  users; PGM 2007)
Creating new subcategories –  P ositional  I nnovation ! Izvor: PGM Slovenija
Don’t forget the support  for your brands ! Web Donat Mg Russia
Voda Voda... Voda Voda brand pyramids per country  in the ex-Yugoslav region (among  category  users; PGM 2007)
Inovations work!
But Aqua viva... or size matters! + =
A local brand can conquer foregin markets - Argeta
Argeta is the strongest brand in BiH and Macedonia not in Slovenia Voda Voda brand pyramids per country  in the ex-Yugoslav region (among  category  users; PGM 2007) Adapting to local specifics and domiciliation of the brand  !
It can be done also in a different way... How much are you prepared to pay for a brand ? Estimated Market Share Bonito C kafa Intermezzo Doncafe Grand
Serbian “copy-paste” v BiH How much are you prepared to pay for a brand ? Estimated Market Share Jacobs Aroma (Mc) Barcaffe (Si) Franck (Hr) Vispak (Ba) Doncafe (Sr) Grand (Sr)
Sum up ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Its time for Positional innovation ! Tidd, Bessant, Pavitt, 2005
[email_address] Thanks  ! PHOTOS  SPONSORED BY: VALICON  Zagreb Petra Grgeca 9 10000 Zagreb Tel: +385-1-6331-500 Fax: +385-1-6314-033 [email_address] VALICON Rep. Office  Sarajevo  Prušćakova 2 71000 Sarajevo Tel: +387-33-688-975 Fax: +387-33-668-975 [email_address] VALICON  Ljubljana  Kopitarjeva 2 1000 Ljubljana Tel: +386-1-420-49-00 Fax: +386-1-420-49-60 info@valicon.net  www.ipak.si

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The Future of Brands- Global and Regional Perspective

  • 1. The future of brands – Global and regional perspective Strumica, 30.11.2007 rok. sunko @ valicon . net zenel . batagelj @ valicon . net
  • 2.
  • 3.
  • 4.
  • 5. Model used in PG M Usage Recognition Quantity Loyalty Price + How to rise profit? Consideration Experience How to achieve usage?
  • 6.
  • 7.
  • 8.
  • 9. Lets define... "a name, sign or symbol used to identify items or services of the seller(s) and to differentiate them from goods of competitors.“ (AMA) “ a set of assets (or liabilities) linked to a brand's name and symbol that adds to (or subtracts from) the value provided by a product or service…“ (Aaker) “ a brand is a collection of perceptions in the mind of the consumer." ( Colin Bates, BuildingBrands.com )
  • 10.
  • 11. Brand identity symbols embalage elements “ merchandizing” personality characteristic s h ow do I as a user feel who is the typical user, how do users see brand users values connected to the brand, ideals relation i feel towards the brand BRAND PERSONALITY REFLECTION PHYSIQUE SELF-IMAGE RELATIONSHIP CULTURE PICTURE OF SENDER PICTURE OF RECEIVER EXTERNALISATION INTERNALISATION
  • 12. Brand Identity Scotland highlands & islands, castles Braveheart, Loch Ness men in kilts, whiskey warm, genuine, down to earth proud, spirited liberated, inspired, spiritually refreshed rejuvenated, spirited cultured, independent adventurous, different inclusive pride integrity proficiency involved, connected, liberated, enriched Scotland the land with real spirit PICTURE OF SENDER PICTURE OF RECEIVER EXTERNALISATION INTERNALISATION PERSONALITY REFLECTION PHYSIQUE SELF-IMAGE RELATIONSHIP CULTURE
  • 13.
  • 14.
  • 15.
  • 16. Case of decoding positioning(s) of Fructal brand(s) fun young segment a drink for bars and clubs passion (babe-fire) energy sexy packaging shape attract attention attractive color older, children, families top juice sensible gentle divine - top premium packaging Blue and white price sensitive cheap juice playful, simple budget colorful packaging health aware segment healthy) juice familiar, natural, simple like home made less fruit blue font whole fruit blue packaging whole fruit blue packaging whole fruit white packaging Positioning PERSONALITY WHO ARE THE USERS PHYSIQUE USER SELFPERCEPTION ODNOS CULTURE Positioning Building brand Building brand Positioning Building brand Positioning Building brand
  • 17. Brand positioning & Brand identity Local producers, who first produced Marlboro tried to put something in the same position after they stopped producing it. .. ...s ome forgot about Marlboro identity while positioning something in his(!) position .
  • 18.
  • 19.
  • 20. The attractivety of the Region for retail investing
  • 21.
  • 22. The no. of domestic brands among top 20/10 FMCG brands on local markets S E RBIA SLOVENIA CROATIA BiH 13 9 15 2 TOP 20 TOP 10 6 5 6 0
  • 23. No. o f national brands among top 20/100 FMCG brands in the whole region BIH CROATIA S E RBIA SLOVENIA 0 3 1 3* TOP 20 TOP 100 0 17 19 9
  • 25. Consideration of the top 5 Slovene FMCG brands in regional countries Alpsko mleko Argeta Fructal Paloma Cockta
  • 26. Consideration of the top 5 Croatian FMCG brands in regional countries Vegeta Cedevita Podravka juhe Eva Zdenka topljeni sir
  • 27. Consideration of the top 5 Serbian FMCG brands in regional countries Grand coffee Dobro jutro margarine Knjaz Miloš (gazirana voda) Chipsy chips Dijamant oil Odstotrek potrošnikov, ki bi izbrali navedene znamke na tržiščih regije.
  • 28. Category – brands playground prestige level premium level middle level low level HORECA brands premium brands multinationals, some local domestic brands badly positioned / badly branded (local) brands, falling brands “ no-brands”, retail /own brands, hard discounter brands
  • 29. Whats happening in there ? multinationals budget, retail/own brands prestige level premium level middle level low level
  • 30.
  • 31. The influence of the retail brands Market shares of top retailers 1. Mercator 1. Konzum 1. Maxi Vir: GfK / * PGM 1. Interex
  • 32.
  • 33. And retail brands in future ? High income segment Low income segment
  • 34.
  • 35.
  • 36. Does a global brand instantly conquers local market? Consideration of Slovene (ex-regional) brands in Croatia - trend .
  • 37. Its obviously not easy, absolutely not instantly Strongest Classic Coffee brands in the ex-Yugoslav region (among Classic coffee users; PGM 2007, ex-Yugoslav region) .
  • 38. Kraft couldn't do it in R&G, but did it in instant Strongest Instant Coffee brands in the ex-Yugoslav region (among Instant Coffee users; PGM 2007) Possitional inovations !
  • 39. Orbit Professional and Actimel Orbit Professional and Actimel brand pyramids per country in the ex-Yugoslav region (among category users; PGM 2007)
  • 40. And local to global ? Donat Mg Donat Mg per country in the ex-Yugoslav region (among category users; PGM 2007)
  • 41. Creating new subcategories – P ositional I nnovation ! Izvor: PGM Slovenija
  • 42. Don’t forget the support for your brands ! Web Donat Mg Russia
  • 43. Voda Voda... Voda Voda brand pyramids per country in the ex-Yugoslav region (among category users; PGM 2007)
  • 45. But Aqua viva... or size matters! + =
  • 46. A local brand can conquer foregin markets - Argeta
  • 47. Argeta is the strongest brand in BiH and Macedonia not in Slovenia Voda Voda brand pyramids per country in the ex-Yugoslav region (among category users; PGM 2007) Adapting to local specifics and domiciliation of the brand !
  • 48. It can be done also in a different way... How much are you prepared to pay for a brand ? Estimated Market Share Bonito C kafa Intermezzo Doncafe Grand
  • 49. Serbian “copy-paste” v BiH How much are you prepared to pay for a brand ? Estimated Market Share Jacobs Aroma (Mc) Barcaffe (Si) Franck (Hr) Vispak (Ba) Doncafe (Sr) Grand (Sr)
  • 50.
  • 51. Its time for Positional innovation ! Tidd, Bessant, Pavitt, 2005
  • 52. [email_address] Thanks ! PHOTOS SPONSORED BY: VALICON Zagreb Petra Grgeca 9 10000 Zagreb Tel: +385-1-6331-500 Fax: +385-1-6314-033 [email_address] VALICON Rep. Office Sarajevo Prušćakova 2 71000 Sarajevo Tel: +387-33-688-975 Fax: +387-33-668-975 [email_address] VALICON Ljubljana Kopitarjeva 2 1000 Ljubljana Tel: +386-1-420-49-00 Fax: +386-1-420-49-60 info@valicon.net www.ipak.si