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Module name: Sustainable Strategy - from Planning to
                Implementation


Title of the assignment: Strategic Analysis of Inditex




                    Student name :
                    Submission date :
Executive Summary

 Irrespective of the amount of resource that a company has if the company is not able to adopt
 a suitable strategy to carry out its operations. Further such strategies need to address the
 objectives of key stakeholders such as share holders and other main stake holders. Corporate
 strategy of the Inditex was evaluated in the light of its goals and objectives. A brief introduction
 of company was produced in the introduction part highlighting key aspects of the company.
 Strategic position of the company was analysed using PESTLE analysis, five forces, SWOT
 analysis. Further industry life cycle was analysed using Industry life cycle. The results from
 such analysis were discussed further in this report. BCG matrix was used to analyse the
 strategic direction of Inditex. Further Ansoff’s growth matrix also used for this purpose. Further
 Suitability, Feasibility, Acceptability and Sustainability of the strategy of Inditex was discussed
 in this report. Finally conclusions and recommendations were made for the Inditex to achieve
 its corporate objectives.

 .




Sustainable strategy Inditex                                                                  Page 2
Contents
Introduction .................................................................................................................................................. 4
Strategic position .......................................................................................................................................... 4
   PESTEL analysis ......................................................................................................................................... 5
   Michel Porter’s five forces ........................................................................................................................ 6
   SWOT Analysis........................................................................................................................................... 8
Strategic Directions ....................................................................................................................................... 8
Suitability, Acceptability, Feasibility and Sustainability .............................................................................. 11
   Suitability ................................................................................................................................................ 11
   Acceptability ........................................................................................................................................... 11
   Feasibility ................................................................................................................................................ 11
   Sustainability ........................................................................................................................................... 12
Conclusion and recommendation ............................................................................................................... 12
   Conclusions ............................................................................................................................................. 12
   Recommendations .................................................................................................................................. 12
References .................................................................................................................................................. 12
Appendix 1 .................................................................................................................................................. 13




Sustainable strategy Inditex                                                                                                                           Page 3
Introduction

Started in 1975 in Spain with one shop, in 2011 Inditex has become one of the world’s largest
fashion retail group. Currently it operates 5527 fashion stores in 82 countries across the globe.
It offers its products through eight types of stores those are,

       Zara
       Uterque
       Massimo Dutti
       Oysho
       Bershka
       Zara Home
       Pull & Bear
       Stradivarius

       (Source, http://www.inditex.com/en/who_we_are/our_group)

The headquarters of the company is still located in the same town where it started its operations
in 1975. Among other countries Inditex stores can be found in Europe, America and Asia.
The co- founders of the company were Amancio Ortega and Rosalia Mera. In 2010 the revenue
of the company was amounted to € 12.5 billion while the net profit recorded was € 1.7 billion.
In the early days most of all the products were manufactured in spain however currently the
production activities were shifted to countries where there is low labor cost such as china and
morocco.




Strategic position

Strategic position concerns about the possible impact on the strategy of the company from
external environment, resources and competencies exist internally and influence and
expectation of key stake holders.
(Johnson & Scholes, 2005).


Sustainable strategy Inditex                                                              Page 4
Strategic position is a part of the strategic management process which gives an idea as to the
strategic choices that should be made and implemented subsequently.




The external environment that influence to the strategy of Inditex can be analysed using
following models.


PESTEL analysis


Political factors

       Reduce of restrictions of import quotas to Europe and USA
       It is noted that imports from china increased from 17% to 30% in Europe and 16% to
       50% in USA after the relaxation of restrictions.
       The civil unrest in the middle east region
       Since the company is speeded in Middle East the civil unrest in this area affect to the
       operations of the company.
       Free trade policy in European union
       Import tariff are four times high when goods are imported from developing countries to
       developed countries.

Economic Factors

       The higher borrowing cost and the financial crisis exist in the European region.
       The economic crisis spreading across the Europe and other countries may affect the
       operations of the Inditex as it is highly depend from the European region.
       With increase in the interest rates the inflation will increase and buying power of the
       customer will decrease.
       Increase of fuel prices due to the civil unrest in Middle East may increase the transport
       cost and affect to the margins of the company.
       Exchange rates
       With the crisis in the Europe Euro may be weaker than the currency in china and Inditex
       may have to bear exchange losses.

Social Factors
       New trend among younger generation in Europe and USA for fashion.
       This has a positive impact on the Inditex strategy as they can easily promote their new
       designs among the younger generation in Europe.
       Low growth in the population in Europe.
       This may affects adversely to Inditex. Accordingly the population growth in Europe in
       2010 was 0.09%.



Sustainable strategy Inditex                                                             Page 5
Technological factors
      Latest technology in manufacturing such as Auto CAD (Computer Aided Design) and
      Auto CAM (Computer Aided Manufacturing).
      High technology used in transportation activities
      New ideas in online shopping

Environmental Factors
      High demand for environmental friendly garments
      Effect of global climate to organic cotton production
      Attention of areas such as sustainable development
      Carbon footprint of the company

Legal Factors
       Laws and regulations relating to fashion and clothing
       Child labour and rules and regulations relating to labours.


Michel Porter’s five forces




       (Source, www.hbr.org)

   1. Threat of new entrants

Since the fashion industry is a dynamic industry the threat of new entrants is high as there are
lots of parties with innovative and creative ideas. Such threats can be eliminated by

Sustainable strategy Inditex                                                             Page 6
Increasing entry cost by investing latest technology
       Introducing customer loyalty programs
       Increasing economies of scales




   2. Bargaining powers of suppliers

       When considered the bargaining powers Inditex has taken measures to reduce the
       bargaining powers of its suppliers those are
              Enhanced supply chain with 1337 suppliers who participate actively to the supply
              chain.
              The company has take steps to produce 50% of its products by on its own
              manufacturing facilities.

By these actions Inditex was able to decrease bargaining power of suppliers.


   3. Bargaining powers of Customers

Since the company offers new and fashionable products the bargaining power of the customer
is low. Further due to the brand loyalty of customers Inditex was able to reduce the bargaining
power of customers.



   4. Threat of substitutes

Threats from substitutes such as new fashion designs are controlled through offering all range
of clothing and customer loyalty. Further when considering online trading it is noted that the
competition is low than in other industries.

   5. Competitive rivalry within the industry

Company faces severe competition from competitors such as M&E, GAP. Due to the low growth
in the fashion industry in Europe this competition has become more severe.



It can be noted that the company is operating in a oligopoly marker as there are few companies
who engaged in this industry. Further company has lots of market opportunities as they have
lots of patent rights which they can use for growth of their operations.




Sustainable strategy Inditex                                                            Page 7
SWOT Analysis
We can notify the Strengths, weaknesses, opportunities and threats and how we can convert
those threats to strengths weaknesses to opportunities.




Strategic Directions

The strategy of the company is considering of multi format global growth. Accordingly company
has taken steps to grow its store location around the world. According to the annual report of the
company in the financial year 2010 company has opened stores in 45 countries across the
globe.

(Inditex annual report 2010, page 15).

Further following key performance indicators of the company shows positive signs,

         Number of store opened during the year
         Turnover
         Net profit After tax
         Earnings Before Interest & Tax
         Return on Capital Employed (ROCE)
         Leverage

(Inditex annual report 2010, page 17)

Inditex’s strategic direction can be identified by Ansoff’s growth matrix.

                           Products/Services


                           Existing                              New




             Existing      MARKET PENETRATION                    PRODUCT DEVELOPMENT
                                     Expand the operations in        Offer   new    fashionable

Sustainable strategy Inditex                                                               Page 8
Europe        and      other        cloths to existing market
                                  continents     where    the         including Europe.
                                  company currently carrying        Expand         in     to      new
                                  out operations.                     businesses such as other
Markets                                                               consumer       goods       using
                                                                      existing                  market
                                                                      operations.
           New           MARKET DEVELOPMENT                      DIVERSIFICATION
                                Expand operations to new           Moving to new markets
                                  countries or areas where            with   new         designs    of
                                  company       sees     more         cloths. .
                                  potential..



       When analysing the strategy of the Inditex it can be noted that the company mainly focus
       market development strategy. That is expanding operations in to new markets with its
       existing brands. Such as,
       Zara
       Uterque
       Massimo Dutti
       Oysho
       Bershka
       Zara Home
       Pull & Bear
       Stradivarius

Further company also adopt market penetration strategy concentrating mainly markets such as
America and Asia.

BCG matrix can be used to identify the life stage of the company




Sustainable strategy Inditex                                                                    Page 9
(Source, www.bcg.com)




When analysing the life cycle of the company it can be concluded that the company is in the
cash cow stage as its existing operations generate sufficient cash flows to expand operations in
to new markets.

The industry life cycle of the Inditex can be analysed as follows,




Sustainable strategy Inditex                                                            Page 10
Market size




                    Development       Growth           Shake-out           Maturity




             It can be concluded that the industry is in the maturity stage as the growth of the industry
             is low.




Suitability, Acceptability, Feasibility and Sustainability


Suitability
The strategy of the Inditex is suitable in the light of its goals and objectives. It can evidence that
the operations of the company is directed towards achieving its goals and objectives.

Acceptability
Strategy of Inditex can be accepted in terms of shareholder point of views. That is, strategy
implemented by Inditex is focussed in achieving it’s shareholders objectives.

Feasibility
The strategy of the company is feasible as over the past period the company has achieved its
key performance indicators. Further it has the required resources both financial and non
financial to execute such strategies.

Sustainable strategy Inditex                                                                     Page 11
Sustainability
The strategies adopted by Inditex can be identified as sustainable since those strategies are fair
in the light of countries, environment and economies it currently operates.



Conclusion and recommendation

It can be noted that from the inception Inditex came a successful journey through its life time. Further it
has a high growth potential in other continents.

Conclusions
    1.   Inditex existing market operations seems to be create sufficient amount of cash flow
    2.   Market operations in the region can be expand further by introducing new brand to the market
    3.   The company is having a strong brand portfolio
    4.   The company has a strong supply chain compared to its competitors


Recommendations
    1.   Expand market operations to other parts of the world using funds from existing business.
    2.   Introduce new brands to existing Europe market to increase the customer base
    3.   Us e the company’s brands to expand in to new countries.
    4.   Use its strong supply chain to increase operational efficiencies and profitability.




References
        European Union (March 2012) Trade / Committed to free and fair trade [online] available
         at: http://europa.eu/pol/comm/index_en.htm. Last accessed [31 March 2012]




Sustainable strategy Inditex                                                                      Page 12
   Ethical Fashion Forum (n. d.) Trade Tariffs and barriers [online] available
       at:http://www.ethicalfashionforum.com/the-issues/trade-tariffs-and-barriers.         Last
       accessed [31 March 2012].

      Annual                  report                                Inditex             2010,<
       http://www.inditex.com/en/shareholders_and_investors/investor_relations/annual_reports>

      BCG Matrix, Available (online) http://www.bcg.com/about_bcg/history/history_1968.aspx
       [Accessed on: 15/3/2012]
      Chisnall, Peter: Strategic Business Marketing, 1995
      Johnson G, Scholes K, Whittington R. (2005): The Environment: Exploring Corporate
       Strategy, Pearson Education
      Porter, M.E. (2008) "The Five Competitive Forces That Shape Strategy", Harvard
       Business Review, January 2008, pp. 79-93




Appendix 1
       Strengths                                        Weaknesses
           1. Vertical integration-                       1. High reliance on Europe market –
                The company has integrated its               The company’s 2/3 of profit is
                operations vertically in an efficient        generated from retail shop, ZARA

Sustainable strategy Inditex                                                            Page 13
manner so that they can have a             which     is     located   in   European
                strong supply chain.                       market.
           2. Diversified products-                     2. Low advertising-
                Company offer diversified products         Especially company does not carry
                range to customers customer base.          out     visual      advertisements    to
                                                           promote its products.
       Opportunities                                 Threats
           1. Foreign markets                        1. Competition
           Company can expand its operations in The competition faces by the company
           to more foreign markets such as USA from M&E and GAP etc may affect to the
           and Asia where there is a high demand profitability of the company adversely.
           for new fashion.                          2. Slow growth and economic downturn
           2. Growth in online sales                    in Europe region may affect the
       Company can penetrate online sales as            company’s operations adversary.
       there is more potential to develop online
       sales.
           3. More opportunities in Asia region
       Company can access in to larger markets
       such as India and china as there is a
       positive outlook for fashion industry in
       those countries.




Sustainable strategy Inditex                                                                Page 14

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Inditex assignment

  • 1. Module name: Sustainable Strategy - from Planning to Implementation Title of the assignment: Strategic Analysis of Inditex Student name : Submission date :
  • 2. Executive Summary Irrespective of the amount of resource that a company has if the company is not able to adopt a suitable strategy to carry out its operations. Further such strategies need to address the objectives of key stakeholders such as share holders and other main stake holders. Corporate strategy of the Inditex was evaluated in the light of its goals and objectives. A brief introduction of company was produced in the introduction part highlighting key aspects of the company. Strategic position of the company was analysed using PESTLE analysis, five forces, SWOT analysis. Further industry life cycle was analysed using Industry life cycle. The results from such analysis were discussed further in this report. BCG matrix was used to analyse the strategic direction of Inditex. Further Ansoff’s growth matrix also used for this purpose. Further Suitability, Feasibility, Acceptability and Sustainability of the strategy of Inditex was discussed in this report. Finally conclusions and recommendations were made for the Inditex to achieve its corporate objectives. . Sustainable strategy Inditex Page 2
  • 3. Contents Introduction .................................................................................................................................................. 4 Strategic position .......................................................................................................................................... 4 PESTEL analysis ......................................................................................................................................... 5 Michel Porter’s five forces ........................................................................................................................ 6 SWOT Analysis........................................................................................................................................... 8 Strategic Directions ....................................................................................................................................... 8 Suitability, Acceptability, Feasibility and Sustainability .............................................................................. 11 Suitability ................................................................................................................................................ 11 Acceptability ........................................................................................................................................... 11 Feasibility ................................................................................................................................................ 11 Sustainability ........................................................................................................................................... 12 Conclusion and recommendation ............................................................................................................... 12 Conclusions ............................................................................................................................................. 12 Recommendations .................................................................................................................................. 12 References .................................................................................................................................................. 12 Appendix 1 .................................................................................................................................................. 13 Sustainable strategy Inditex Page 3
  • 4. Introduction Started in 1975 in Spain with one shop, in 2011 Inditex has become one of the world’s largest fashion retail group. Currently it operates 5527 fashion stores in 82 countries across the globe. It offers its products through eight types of stores those are, Zara Uterque Massimo Dutti Oysho Bershka Zara Home Pull & Bear Stradivarius (Source, http://www.inditex.com/en/who_we_are/our_group) The headquarters of the company is still located in the same town where it started its operations in 1975. Among other countries Inditex stores can be found in Europe, America and Asia. The co- founders of the company were Amancio Ortega and Rosalia Mera. In 2010 the revenue of the company was amounted to € 12.5 billion while the net profit recorded was € 1.7 billion. In the early days most of all the products were manufactured in spain however currently the production activities were shifted to countries where there is low labor cost such as china and morocco. Strategic position Strategic position concerns about the possible impact on the strategy of the company from external environment, resources and competencies exist internally and influence and expectation of key stake holders. (Johnson & Scholes, 2005). Sustainable strategy Inditex Page 4
  • 5. Strategic position is a part of the strategic management process which gives an idea as to the strategic choices that should be made and implemented subsequently. The external environment that influence to the strategy of Inditex can be analysed using following models. PESTEL analysis Political factors Reduce of restrictions of import quotas to Europe and USA It is noted that imports from china increased from 17% to 30% in Europe and 16% to 50% in USA after the relaxation of restrictions. The civil unrest in the middle east region Since the company is speeded in Middle East the civil unrest in this area affect to the operations of the company. Free trade policy in European union Import tariff are four times high when goods are imported from developing countries to developed countries. Economic Factors The higher borrowing cost and the financial crisis exist in the European region. The economic crisis spreading across the Europe and other countries may affect the operations of the Inditex as it is highly depend from the European region. With increase in the interest rates the inflation will increase and buying power of the customer will decrease. Increase of fuel prices due to the civil unrest in Middle East may increase the transport cost and affect to the margins of the company. Exchange rates With the crisis in the Europe Euro may be weaker than the currency in china and Inditex may have to bear exchange losses. Social Factors New trend among younger generation in Europe and USA for fashion. This has a positive impact on the Inditex strategy as they can easily promote their new designs among the younger generation in Europe. Low growth in the population in Europe. This may affects adversely to Inditex. Accordingly the population growth in Europe in 2010 was 0.09%. Sustainable strategy Inditex Page 5
  • 6. Technological factors Latest technology in manufacturing such as Auto CAD (Computer Aided Design) and Auto CAM (Computer Aided Manufacturing). High technology used in transportation activities New ideas in online shopping Environmental Factors High demand for environmental friendly garments Effect of global climate to organic cotton production Attention of areas such as sustainable development Carbon footprint of the company Legal Factors Laws and regulations relating to fashion and clothing Child labour and rules and regulations relating to labours. Michel Porter’s five forces (Source, www.hbr.org) 1. Threat of new entrants Since the fashion industry is a dynamic industry the threat of new entrants is high as there are lots of parties with innovative and creative ideas. Such threats can be eliminated by Sustainable strategy Inditex Page 6
  • 7. Increasing entry cost by investing latest technology Introducing customer loyalty programs Increasing economies of scales 2. Bargaining powers of suppliers When considered the bargaining powers Inditex has taken measures to reduce the bargaining powers of its suppliers those are Enhanced supply chain with 1337 suppliers who participate actively to the supply chain. The company has take steps to produce 50% of its products by on its own manufacturing facilities. By these actions Inditex was able to decrease bargaining power of suppliers. 3. Bargaining powers of Customers Since the company offers new and fashionable products the bargaining power of the customer is low. Further due to the brand loyalty of customers Inditex was able to reduce the bargaining power of customers. 4. Threat of substitutes Threats from substitutes such as new fashion designs are controlled through offering all range of clothing and customer loyalty. Further when considering online trading it is noted that the competition is low than in other industries. 5. Competitive rivalry within the industry Company faces severe competition from competitors such as M&E, GAP. Due to the low growth in the fashion industry in Europe this competition has become more severe. It can be noted that the company is operating in a oligopoly marker as there are few companies who engaged in this industry. Further company has lots of market opportunities as they have lots of patent rights which they can use for growth of their operations. Sustainable strategy Inditex Page 7
  • 8. SWOT Analysis We can notify the Strengths, weaknesses, opportunities and threats and how we can convert those threats to strengths weaknesses to opportunities. Strategic Directions The strategy of the company is considering of multi format global growth. Accordingly company has taken steps to grow its store location around the world. According to the annual report of the company in the financial year 2010 company has opened stores in 45 countries across the globe. (Inditex annual report 2010, page 15). Further following key performance indicators of the company shows positive signs, Number of store opened during the year Turnover Net profit After tax Earnings Before Interest & Tax Return on Capital Employed (ROCE) Leverage (Inditex annual report 2010, page 17) Inditex’s strategic direction can be identified by Ansoff’s growth matrix. Products/Services Existing New Existing MARKET PENETRATION PRODUCT DEVELOPMENT  Expand the operations in  Offer new fashionable Sustainable strategy Inditex Page 8
  • 9. Europe and other cloths to existing market continents where the including Europe. company currently carrying  Expand in to new out operations. businesses such as other Markets consumer goods using existing market operations. New MARKET DEVELOPMENT DIVERSIFICATION  Expand operations to new  Moving to new markets countries or areas where with new designs of company sees more cloths. . potential.. When analysing the strategy of the Inditex it can be noted that the company mainly focus market development strategy. That is expanding operations in to new markets with its existing brands. Such as, Zara Uterque Massimo Dutti Oysho Bershka Zara Home Pull & Bear Stradivarius Further company also adopt market penetration strategy concentrating mainly markets such as America and Asia. BCG matrix can be used to identify the life stage of the company Sustainable strategy Inditex Page 9
  • 10. (Source, www.bcg.com) When analysing the life cycle of the company it can be concluded that the company is in the cash cow stage as its existing operations generate sufficient cash flows to expand operations in to new markets. The industry life cycle of the Inditex can be analysed as follows, Sustainable strategy Inditex Page 10
  • 11. Market size Development Growth Shake-out Maturity It can be concluded that the industry is in the maturity stage as the growth of the industry is low. Suitability, Acceptability, Feasibility and Sustainability Suitability The strategy of the Inditex is suitable in the light of its goals and objectives. It can evidence that the operations of the company is directed towards achieving its goals and objectives. Acceptability Strategy of Inditex can be accepted in terms of shareholder point of views. That is, strategy implemented by Inditex is focussed in achieving it’s shareholders objectives. Feasibility The strategy of the company is feasible as over the past period the company has achieved its key performance indicators. Further it has the required resources both financial and non financial to execute such strategies. Sustainable strategy Inditex Page 11
  • 12. Sustainability The strategies adopted by Inditex can be identified as sustainable since those strategies are fair in the light of countries, environment and economies it currently operates. Conclusion and recommendation It can be noted that from the inception Inditex came a successful journey through its life time. Further it has a high growth potential in other continents. Conclusions 1. Inditex existing market operations seems to be create sufficient amount of cash flow 2. Market operations in the region can be expand further by introducing new brand to the market 3. The company is having a strong brand portfolio 4. The company has a strong supply chain compared to its competitors Recommendations 1. Expand market operations to other parts of the world using funds from existing business. 2. Introduce new brands to existing Europe market to increase the customer base 3. Us e the company’s brands to expand in to new countries. 4. Use its strong supply chain to increase operational efficiencies and profitability. References  European Union (March 2012) Trade / Committed to free and fair trade [online] available at: http://europa.eu/pol/comm/index_en.htm. Last accessed [31 March 2012] Sustainable strategy Inditex Page 12
  • 13. Ethical Fashion Forum (n. d.) Trade Tariffs and barriers [online] available at:http://www.ethicalfashionforum.com/the-issues/trade-tariffs-and-barriers. Last accessed [31 March 2012].  Annual report Inditex 2010,< http://www.inditex.com/en/shareholders_and_investors/investor_relations/annual_reports>  BCG Matrix, Available (online) http://www.bcg.com/about_bcg/history/history_1968.aspx [Accessed on: 15/3/2012]  Chisnall, Peter: Strategic Business Marketing, 1995  Johnson G, Scholes K, Whittington R. (2005): The Environment: Exploring Corporate Strategy, Pearson Education  Porter, M.E. (2008) "The Five Competitive Forces That Shape Strategy", Harvard Business Review, January 2008, pp. 79-93 Appendix 1 Strengths Weaknesses 1. Vertical integration- 1. High reliance on Europe market – The company has integrated its The company’s 2/3 of profit is operations vertically in an efficient generated from retail shop, ZARA Sustainable strategy Inditex Page 13
  • 14. manner so that they can have a which is located in European strong supply chain. market. 2. Diversified products- 2. Low advertising- Company offer diversified products Especially company does not carry range to customers customer base. out visual advertisements to promote its products. Opportunities Threats 1. Foreign markets 1. Competition Company can expand its operations in The competition faces by the company to more foreign markets such as USA from M&E and GAP etc may affect to the and Asia where there is a high demand profitability of the company adversely. for new fashion. 2. Slow growth and economic downturn 2. Growth in online sales in Europe region may affect the Company can penetrate online sales as company’s operations adversary. there is more potential to develop online sales. 3. More opportunities in Asia region Company can access in to larger markets such as India and china as there is a positive outlook for fashion industry in those countries. Sustainable strategy Inditex Page 14