IT CMF Overview - Driving IT Management Change

1. Innovation Value Institute
Driving IT
Management
Change

2. The Innovation Value Institute (IVI) was
co-founded in 2006 by the National
University of Ireland Maynooth (NUIM) and
Intel to meet this need and create a global
gold standard for IT management – the IT
Capability Maturity Framework (IT-CMF).
IVI’s mission is to research, develop, and
disseminate empirically proven and industry
validated IT best practice through a unique
open innovation and collaboration between
leading academic and industry practitioners.
Since its foundation, IVI has grown in strength and
now has over 75 members drawn from top global
organizations including BP, Chevron, Cisco, Fujitsu,
SAP, Chevron, Lloyds Bank Group, Progressive
Insurance, Ernst & Young to name a few.
IT Capability Maturity
Framework (IT-CMF)
IT-CMF is a unique end-to-end framework
that for the first time ever enables a CIO
to improve capability maturity across
the entire IT organization. IT-CMF
/// Maps IT organizations onto a capability
maturity curve based on empirically-derived
industry best practice across 33 different
capabilities within IT management
/// Provides practices, outcomes and
metrics to improve capability maturity
and therefore consistency of output
/// Enables organizations to assess and
benchmark performance over time
/// Enables creation of roadmaps with
actionable measures to improve maturity
with best practice guidelines
/// Provides capability accelerators and
building blocks for improvement
The effective management of IT has never been more
challenging. CIOs now need to mitigate new risks
while ensuring the reliability of the IT organization’s
capacity to deliver business value. The need for IT
organizations to reach higher levels of capability is
becoming increasingly urgent. CIOs need to step
into the role of business partner delivering agile IT
strategies to maintain competitiveness. CIOs need
proven tools, processes and metrics to measure the
total capability of the IT organization to achieve a value
driven and professional approach to IT management.
Innovation Value Institute
Driving IT Management Change

3. How do companies benefit
from the IT-CMF?
IT-CMF has been used by a variety of global
organizations to solve a range of capability issues.
IT capability measurement and improvement
Determine current capability through
assessment, and plan to improve
IT organizational design and
capability management
Design the roles and responsibilities
of IT management based on critical
capability distribution
IT business alignment and leadership
Better alignment and understanding between
business and IT needs, improving leadership,
governance, accountability and transparency
Organization benchmarking and best practice
Structure comparative qualitative and quantitative
benchmarking with similar businesses
IT risk management
Clustered critical capabilities assessments
addressing risk management to
extract appropriate best practice
Cloud computing (including services
innovation and outsourcing)
Cluster the CP’s as appropriate to
the organization’s priority
Whatever the priority issue, the IT-CMF
enables assessment of current IT capability
gaps and helps to define a roadmap to
achieve improved capability maturity with
KPI’s and processes to track progress.
IVI Membership and Services
The goal of IVI is to assist enterprises in
embedding the IT Capability Maturity Framework
(IT-CMF) so that the framework becomes part of
the organizational DNA and is consistently used
as the measurement, monitoring and performance
evaluation tool for overall IT management
capability. Ultimately IVI wishes that all member
organizations become self-sufficient in using the
IT-CMF as quickly as possible. We do recognize,
however, that our members have vastly different
objectives, requirements, and budgets. To that
end, we have designed a range of membership
options and services that will enable organizations
to choose the membership and service option
that best suits their needs, whether it is a
‘guided’ or ‘fast-track’ route to adoption.
IVI Services
All IVI services are available to both members
and non-members. IVI members however
enjoy significant discounts on all services.
Executive Assessments
The Executive Assessment is an enterprise-level
evaluation that provides a point in time analysis
of the overall IT capability maturity level of the
IT organization. This enables CIOs to pinpoint
areas of low maturity that require improvement.
Critical Capability Assessment
Critical Capability Assessments provide a forensic
‘deep dive’ into a particular capability for example,
Enterprise Architecture. A number of ‘deep dive’
assessments can be carried out together in a
cluster to address particular business needs
Education
IVI offers professional education courses to
help organizations adopt the IT-CMF and
to allow individuals to achieve certification
as IT-CMF practitioners. IVI education is
based on a 5-tier structure ranging from
basic ‘Passport’ level courses to an academic
masters – the MSc in IT Management.
Organizations may choose education services
to meet their requirements, such as:
/// Public courses or on-site
/// Standard or customized
/// Develop in-house expertise and
obtain IT-CMF certification
/// Become qualified and self sufficient
in carrying out assessments
/// Improve IT professionalism
/// Team and organization capability building
/// Personal development and career enhancement
All courses are instructor-led with clear
presentation and focussed demonstration,
examples, activities, exercises and
workshops to reinforce learning in a
facilitated peer-based environment.
Consultancy Services
Our specialist advisors can assist IT organizations
to maximise the benefits of IT-CMF and help
achieve faster and more thorough adoption of
IT-CMF. Our advisors improve outputs from
assessments by providing an independent
validation based on extensive market experience
combined with comprehensive recommendations
on roadmaps to improve maturity. IVI led
assessments are less demanding of the
organization starting to adopt the IT-CMF.
By working initially with an IVI Advisor,
organizations can ‘learn the ropes’ and
benefit from skills transfer in the process.

4. Membership Packages
IVI Membership €10,000
/// Full Access to IT-CMF Body of Knowledge
/// Attend and network at IVI Winter and Summer Summits
/// Participate in research groups
/// Member discounts on education, assessment and advisor services
IVI Membership Plus €25,000
Membership benefits as above plus
/// IT CMF Training & Certification – 3 day IT-CMF Tier 2 Core and Passport Onsite
course for up to 16 people (Valued at €32,000 and representing a saving of €17,000)
* Travel and expenses not included
IVI Patron Membership €50,000
IVI Patron Status features all the benefits of membership and in addition offers:
/// Consortium Board seat with attendant voting rights
/// Unlimited license to carry out executive and critical capability
assessments per annum (self-assessed)
/// Invitation to exclusive VIP Patron networking event
/// Unique opportunity to network at international CIO level
/// Opportunities to present at IVI international conferences and publications.
/// Opportunities to direct research in areas of particular interest to the Patron organization.
Other Membership Categories
/// IVI Membership for Irish Small to Medium Enterprises (SMEs)
Being partially-funded by the Irish Government, IVI is pleased to
offer Irish SMEs specific membership fee levels
/// IVI Associate Membership for Academic Institutions
For further information on either of these options contact derval.kennedy@nuim.ie

5. Current Membership
Steering Patrons
National University of Ireland, Maynooth
Intel
The Boston Consulting Group
Patrons
BP
Chevron
Cisco
Ernst and Young
Fujitsu
Microsoft
SAP
TNO
Contributors
Aupec
BearingPoint
Central Bank of Ireland
Centre for Software Engineering
CIE
Compugen
Cork City Council
Cork County Council
David Consulting Group
Dublin City Council
Department of Agriculture, Fisheries and Food
DSS/Codec
ESB
Fingal County Council
Fonterra
Genzyme
Global Process Innovation
Infonomics
Irish Revenue Commissioners
iSite Solutions
Komino Technologies
Logica
Lloyds TSB
Mainstream Renewable Power
Marine Institute
Merck
Ministry of Education (New Zealand)
Mitovia
Moulds Management Consulting
NTT Data
Outsource Services Group
Pacific Gas and Electric
Proact
Progressive
SAS Institute
Shell
Sumerian
State Government of Victoria (Australia)
Total
Upstreme
Wipro Technologies
Xilinx
Zurich
Associates
Beaumont Hospital
Castlebridge Associates
CEPIS
Dublin City University
Galway-Mayo Institute of Technology
Institute of Technology, Blanchardstown
IST
Lund University
Loyola University
Trinity College Dublin
United States Airforce Academy
University of Bonn-Rhein-Sieg
University of Castilla La Mancha
University of South Florida
How to get involved?
If you would like to join over 50 leading global
organizations who are working with IVI to
improve their capability maturity simply call
us on +353 1 7086931 or email ivi@nuim.ie
To find out more about IVI and the
IT-CMF visit our website at www.ivi.ie

6. www.ivi.ie